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Helen Abdali Soosan Fagan, Stephanie LaPuma, and Kimberley Meisinger

Delivery system reform and disruptive innovation are the key leadership topics in healthcare. Understanding organizations and current delivery systems help leaders understand why there are poor outcomes and the need to change. Exposure to other more efficient and cost effective systems in all parts of the world allows the opportunity for learners to incorporate these ideas into the next iteration of their own healthcare delivery.

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Delivery system reform and disruptive innovation are the key leadership topics in healthcare. Understanding organizations and current delivery systems help leaders understand why there are poor outcomes and the need to change. Exposure to other more efficient and cost effective systems in all parts of the world allows the opportunity for learners to incorporate these ideas into the next iteration of their own healthcare delivery.

Learners in this course will explore the multi-dimensional factors related to healthcare ethics of vulnerable populations. Examine the frameworks utilized in the practice of ethical deliberation on topics of specific concern in vulnerable populations, such as healthcare disparities, chronic mental illness and end-of-life care.

Learners will be introduced to the change management process and methods for identifying key cultural features of an organization. Learners will be able to diagnose, develop, and implement organizational culture change through the use of social, behavioral, and organizational science.

What you'll learn

  • How to analyze the structure of the United States healthcare system and other global healthcare systems to provide a comparative analysis of their strength and weaknesses.
  • How to compare healthcare delivery systems across the globe to make recommendations for disruptive innovation and healthcare system reform.
  • How to examine healthcare delivery systems role on patient health outcomes.
  • How to formulate a plan to incorporate innovation into high performing healthcare delivery systems.
  • Examine the sociopolitical context of accessible healthcare and healthcare delivery to vulnerable populations worldwide.
  • Discuss factors related to healthcare ethics in caring for vulnerable populations.
  • Examine the ethical deliberation frameworks.
  • Identify current trends in healthcare delivery related to Vulnerable populations.
  • Compare the sustainability of global healthcare models as they relate to vulnerable populations.
  • Explain the change management process.
  • Identify methods for assessing key features of an organization’s cultural environment.
  • Evaluate the diagnosis, development, and implementation process of an effective organizational culture change.
  • Utilize social, behavioral, and organizational science within an organizational culture and change project.

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What's inside

Learning objectives

  • How to analyze the structure of the united states healthcare system and other global healthcare systems to provide a comparative analysis of their strength and weaknesses.
  • How to compare healthcare delivery systems across the globe to make recommendations for disruptive innovation and healthcare system reform.
  • How to examine healthcare delivery systems role on patient health outcomes.
  • How to formulate a plan to incorporate innovation into high performing healthcare delivery systems.
  • Examine the sociopolitical context of accessible healthcare and healthcare delivery to vulnerable populations worldwide.
  • Discuss factors related to healthcare ethics in caring for vulnerable populations.
  • Examine the ethical deliberation frameworks.
  • Identify current trends in healthcare delivery related to vulnerable populations.
  • Compare the sustainability of global healthcare models as they relate to vulnerable populations.
  • Explain the change management process.
  • Identify methods for assessing key features of an organization’s cultural environment.
  • Evaluate the diagnosis, development, and implementation process of an effective organizational culture change.
  • Utilize social, behavioral, and organizational science within an organizational culture and change project.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines changes in healthcare delivery, which is an important topic for healthcare professionals
Explores healthcare ethics for vulnerable populations, which is relevant to healthcare providers
Develops change management skills, which are important for healthcare leaders
Teaches how to analyze healthcare delivery systems, which is valuable for healthcare professionals
Requires no prerequisites, making it accessible to a wide range of learners
May require access to specific software or tools, which could be a barrier for some learners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Healthcare Organization and Delivery Models - Post Pandemic with these activities:
Enroll in a Coursera course on global healthcare systems
Learn about the strengths and weaknesses of healthcare systems around the world
Show steps
  • Research online healthcare systems courses
  • Enroll in a course on Coursera and complete the modules
  • Share your insights from the course with classmates
Read 'The American Health Care Paradox: Why Spending More is Getting Us Less'
Gain insights into the strengths and weaknesses of the American healthcare system
Show steps
  • Read the book
  • Summarize the main arguments of the book
  • Discuss the book with a healthcare professional or classmate
Create a patient care plan
Develop a treatment plan to address patient healthcare needs and improve patient health outcomes
Show steps
  • Identify a patient case study
  • Research the patient's condition and treatment options
  • Develop a treatment plan that incorporates the patient's needs and preferences
  • Present the patient care plan to a healthcare professional for feedback
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a blog post about healthcare disparities
Deepen your understanding of healthcare disparities and communicate your insights to others
Show steps
  • Research healthcare disparities
  • Write a blog post that discusses the causes and consequences of healthcare disparities
  • Share your blog post with others and encourage discussion
Contribute to an open-source healthcare project
Gain practical experience working on a healthcare-related project and contribute to the open-source community
Show steps
  • Research open-source healthcare projects
  • Choose a project and join the community
  • Contribute to the project
  • Share your experience with others
Develop a proposal for a new healthcare policy
Apply your knowledge of healthcare systems and ethics to propose a solution to a healthcare challenge
Show steps
  • Identify a healthcare challenge
  • Research policy options
  • Develop a policy proposal
  • Present your proposal to a group of healthcare professionals
Mentor a student pursuing a career in healthcare
Share your knowledge and experience with a student who is interested in healthcare
Show steps
  • Reach out to a student who is interested in healthcare
  • Provide guidance and support on their academic and career goals
  • Attend career events with your mentee

Career center

Learners who complete Healthcare Organization and Delivery Models - Post Pandemic will develop knowledge and skills that may be useful to these careers:
Healthcare Consultant
Healthcare Consultants are typically expected to have a master's degree at least. Many have doctorates. This course may be especially useful for work in this field, as it covers the multi-dimensional factors related to healthcare ethics of vulnerable populations. It will help you to develop plans to incorporate innovation into high performing healthcare delivery systems.
Healthcare Administrator
While Healthcare Administrators often have a bachelor's degree in Healthcare Administration, they may have doctorates or MBAs as well. This course may be useful for this role, since it covers many aspects of healthcare delivery, including ethical concerns, organizational culture change management, and an introduction to the change management process.
Physician
Physicians generally need to complete a bachelor's degree, then medical school, and after that residency and training. This course may be useful, as it includes an examination of healthcare ethics. This course may also prove helpful for specialized Physicians, such as those working in community health, public health, and geriatric care.
Health Policy Analyst
Health Policy Analysts typically need a master's degree in Health Policy or Public Policy. A doctorate may also be beneficial. This course may prove useful in a range of roles in this field, since it covers delivery system reform and disruptive innovation in healthcare. You will be able to analyze the US and global healthcare systems and learn how to compare delivery systems to make recommendations for reform.
Healthcare Manager
Healthcare Managers typically need a master's degree in Healthcare Administration. If you plan to work into such a role, this course may help give the foundational knowledge needed at the undergraduate level. The course covers delivering healthcare to vulnerable populations, which is a population with special, often under-addressed needs.
Social Worker
Social Workers typically need a bachelor's degree in Social Work. This course may be useful, as it covers healthcare ethics, current trends in healthcare delivery related to Vulnerable populations, and the sociopolitical context of accessible healthcare and healthcare delivery to vulnerable populations.
Healthcare Data Analyst
Healthcare Data Analysts often have a bachelor's degree in a quantitative field, such as mathematics, statistics, or computer science. This course may be useful in a career as a Healthcare Data Analyst, as it covers how to analyze healthcare delivery systems and patient health outcomes.
Public Health Director
Public Health Directors often have a master's degree in Public Health. If you plan to work into such a role, this course may prove helpful. It covers the sociopolitical context of accessible healthcare and healthcare delivery to vulnerable populations worldwide.
Epidemiologist
Epidemiologists typically need a master's degree in Epidemiology or a related field. This course covers the examination of healthcare delivery systems role on patient health outcomes. It may be particularly useful to Epidemiologists working in the field of public health.
Nurse
Nurses typically need a bachelor's degree in Nursing, but may have other bachelor's degrees and then complete an accelerated nursing program. This course includes an examination of ethical deliberation frameworks, which may be useful in a career as a Nurse.
Public Health Educator
Public Health Educators generally need a bachelor's degree at least, and many have master's or doctorate degrees. This course may be useful for work in this field, since it covers discussing factors related to healthcare ethics in caring for vulnerable populations and healthcare disparities.
Health Information Manager
Health Information Managers typically need a bachelor's degree, though some have MBAs or master's degrees in Health Administration. This course may be useful, as it covers the examination of ethical deliberation frameworks concerning topics specific to vulnerable populations.
Physician Assistant
Physician Assistants generally need a bachelor's degree, followed by a master's degree to work in the field. This course may prove helpful for this career path, due to its discussion of healthcare ethics, particularly in regard to vulnerable populations.
Clinical Research Coordinator
While Clinical Research Coordinators usually have a bachelor's degree at least, a master's degree can help advance a career in this field. This course may be useful for this role, as it covers the examination of healthcare delivery systems role on patient health outcomes.
Pharmacist
Pharmacists need a doctorate in Pharmacy. This course may be useful in a career as a Pharmacist, as it covers the ethical deliberation frameworks concerning topics specific to vulnerable populations.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Healthcare Organization and Delivery Models - Post Pandemic.
Provides a comprehensive overview of ethical issues in healthcare, including those related to vulnerable populations. It would be useful for the module on healthcare ethics.
Provides seven case studies of how the Toyota Way can be used to improve healthcare delivery. It valuable resource for healthcare professionals who are looking to improve the quality and efficiency of care in their organizations.
Provides a systems approach to healthcare quality management. It valuable resource for healthcare professionals who are looking to improve the quality of care in their organizations.
This classic book on innovation provides insights into why established organizations often struggle to adopt new technologies. It would be relevant to the module on healthcare innovation.
Provides a comprehensive overview of organizational culture and leadership. It would be useful for the module on organizational culture change.
Provides a framework for understanding how disruptive innovation can lead to the downfall of established companies. It valuable resource for healthcare leaders who are looking to innovate and avoid being disrupted by new technologies.
Explores the cultural differences that can impact business interactions. It would be useful for the module on healthcare delivery in different cultures.

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