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Margaret Kilduff, Ph.D.
Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.
Read more
Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.
Read more
Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.
The course provides links to external sites to connect you to the larger "real world" of healthcare organizations. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web.
The course format is readings, videos, quizzes, and an electronic poster project. The poster project requires you to synthesize course material to design a healthcare organization and governance structure the way you would have things run in the best of all worlds. The electronic poster file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.
Register for this course and see more details by visiting:
OpenCourser.com/course/qhth3x/healthcare
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What's inside
Syllabus
Lesson One: Healthcare Organizations and the Health System
This lesson provides an overview of the course as well as an overview of healthcare organizations and the health system.
Read more
Syllabus
Lesson One: Healthcare Organizations and the Health System
This lesson provides an overview of the course as well as an overview of healthcare organizations and the health system.
Read more
Lesson Two: Healthcare Administration and Management
This lesson provides an overview of healthcare administration and management.
Lesson Three: Governance
This lesson provides an overview of organizational governance and functions.
Lesson Four: Design a Governance Structure for a Healthcare Organization
This lesson is a synthesis of the course material to design and present a healthcare organization and governance structure the way you would have things run in the best of all worlds.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides an overview of healthcare organizations and healthcare administration and management
Covers governance and organizational governance functions
Includes links to healthcare organizations
Involves analysis of a healthcare organization and governance structure
Led by an experienced instructor in the field
Requires an electronic poster project as an artifact
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Save Healthcare Organizations and the Health System to your list so you can find it easily later:
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Reviews summary
Healthcare organizations and the health system
Learners largely praise this course for its engaging assignments and well prepared structure. Students say the course is easy to follow and informative. Many students mention that the course is particularly useful for those interested in healthcare administration or leadership. Reviewers also commend the instructor for being responsive and helpful.
Students appreciate the instructor's responsiveness and helpfulness.
"Great course, tests were from the material, and Professor was very responsive and helpful."
"I enjoyed this course and I had lots of support from the designer of the course"
"M.Kilduff, who always offered us support, although I didn't need much support it was nice to read her emails."
"I am excited about my future and I recommend this course to everyone."
"Thanks for making it available on Coursera."
Many students say the course is especially beneficial for those interested in healthcare administration.
"This course is very helpful to anyone who is preparing to do administration or leadership in any health care setting."
"In This course all aspects of evidence based healthcare administration."
"Great course, tests were from the material, and Professor was very responsive and helpful."
"It was my first course of the Healthcare Organization Operations and I could not begin in a better way."
"This course provides so much interesting information about healthcare system of U.S."
Students enjoy completing the assignments.
"Good course. I had bit problem with project but enjoyed. Easy and simple."
"The course is extremely student friendly, information is presented in an easy to absorb and process format."
"I learned so much in this course ..I had so much fun researching and learning"
"I enjoyed this course and I had lots of support from the designer of the course"
"This was my first course of the Healthcare Organization Operations and I could not begin in a better way."
Most students highly recommend this course.
"This course provides so much interesting information about healthcare system of U.S."
"This was a great course. Both the required learning and the additional resources were tremendously helpful."
"One of the best courses on Coursera"
"I loved it! It was so informative i really learned a lot"
"Great introductory course to the broad-based systems in which we wish to lead."
Some course materials are a bit outdated.
"The course has some disadvantages: 1. some links are outdated and don't work, preventing access to reading materials"
"2. the instructor provides too many online resources, making it difficult to find the most useful materials"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Healthcare Organizations and the Health System with these
activities:
Review Statistical Methods
Show steps
Refresh understanding of statistical concepts and techniques used in healthcare data analysis, ensuring a solid foundation for course assignments and projects.
Browse courses on
Statistics
Show steps
-
Review basic statistical concepts, such as measures of central tendency and dispersion.
-
Practice applying statistical methods to healthcare data using software or online tools.
-
Participate in forums or discussions to clarify any uncertainties.
Explore the Healthcare Executive Podcast
Show steps
Listen to expert insights and industry best practices in healthcare management through engaging podcasts.
Show steps
-
Subscribe to the Healthcare Executive Podcast.
-
Select episodes related to topics covered in the course.
-
Take notes or summarize key takeaways.
Read 'The Healthcare Handbook' by Robert A. Berenson
Show steps
Gain insights into the complexities of healthcare systems, health policy, and healthcare management from a comprehensive reference.
Show steps
-
Read and take notes on key concepts related to healthcare organizations and management.
-
Identify sections relevant to governance, administration, and healthcare delivery.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Healthcare Case Study Discussion Group
Show steps
Engage in discussions with peers to analyze real-world healthcare case studies and explore different perspectives on healthcare management challenges.
Show steps
-
Form a study group with fellow students.
-
Select healthcare case studies relevant to course topics.
-
Meet regularly to discuss the case studies, share insights, and develop solutions.
-
Present the group's findings to the class or instructor.
Compile a Healthcare Resources Toolkit
Show steps
Gather and organize a collection of valuable resources, tools, and websites related to healthcare organizations and management as a reference for future use.
Show steps
-
Identify and research credible sources of healthcare information.
-
Collect relevant articles, reports, datasets, and tools.
-
Organize the resources into categories or topics.
-
Share the toolkit with classmates or in an online forum.
Contribute to an Open-Source Healthcare Project
Show steps
Engage in hands-on application of healthcare management concepts through contributions to open-source projects, enhancing technical skills and understanding.
Browse courses on
Healthcare IT
Show steps
-
Identify open-source healthcare projects that align with course topics.
-
Review the project documentation and contribute code or documentation.
-
Participate in project discussions and forums.
-
Document the experience and highlight contributions in a portfolio or resume.
Organize Course Materials into a Study Guide
Show steps
Synthesize and organize course materials into a comprehensive study guide for effective revision and exam preparation.
Show steps
-
Gather and review all course readings, notes, and assignments.
-
Identify key concepts and organize them into logical sections.
-
Create summaries, diagrams, or flashcards for quick recall.
Review Statistical Methods
Show steps
Refresh understanding of statistical concepts and techniques used in healthcare data analysis, ensuring a solid foundation for course assignments and projects.
Browse courses on
Statistics
Show steps
Show steps
Show steps
- Review basic statistical concepts, such as measures of central tendency and dispersion.
- Practice applying statistical methods to healthcare data using software or online tools.
- Participate in forums or discussions to clarify any uncertainties.
Explore the Healthcare Executive Podcast
Show steps
Listen to expert insights and industry best practices in healthcare management through engaging podcasts.
Show steps
Show steps
Show steps
- Subscribe to the Healthcare Executive Podcast.
- Select episodes related to topics covered in the course.
- Take notes or summarize key takeaways.
Read 'The Healthcare Handbook' by Robert A. Berenson
Show steps
Gain insights into the complexities of healthcare systems, health policy, and healthcare management from a comprehensive reference.
Show steps
Show steps
Show steps
- Read and take notes on key concepts related to healthcare organizations and management.
- Identify sections relevant to governance, administration, and healthcare delivery.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Healthcare Case Study Discussion Group
Show steps
Engage in discussions with peers to analyze real-world healthcare case studies and explore different perspectives on healthcare management challenges.
Show steps
Show steps
Show steps
- Form a study group with fellow students.
- Select healthcare case studies relevant to course topics.
- Meet regularly to discuss the case studies, share insights, and develop solutions.
- Present the group's findings to the class or instructor.
Compile a Healthcare Resources Toolkit
Show steps
Gather and organize a collection of valuable resources, tools, and websites related to healthcare organizations and management as a reference for future use.
Show steps
Show steps
Show steps
- Identify and research credible sources of healthcare information.
- Collect relevant articles, reports, datasets, and tools.
- Organize the resources into categories or topics.
- Share the toolkit with classmates or in an online forum.
Contribute to an Open-Source Healthcare Project
Show steps
Engage in hands-on application of healthcare management concepts through contributions to open-source projects, enhancing technical skills and understanding.
Browse courses on
Healthcare IT
Show steps
Show steps
Show steps
- Identify open-source healthcare projects that align with course topics.
- Review the project documentation and contribute code or documentation.
- Participate in project discussions and forums.
- Document the experience and highlight contributions in a portfolio or resume.
Organize Course Materials into a Study Guide
Show steps
Synthesize and organize course materials into a comprehensive study guide for effective revision and exam preparation.
Show steps
Show steps
Show steps
- Gather and review all course readings, notes, and assignments.
- Identify key concepts and organize them into logical sections.
- Create summaries, diagrams, or flashcards for quick recall.
Career center
Learners who complete Healthcare Organizations and the Health System will develop knowledge and skills
that may be useful to these careers:
Healthcare Executive
Healthcare Executive
Healthcare Executives oversee the overall operations of healthcare organizations, including hospitals, clinics, and nursing homes. Those who wish to pursue this role typically need a master's degree in healthcare administration or business administration. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a strong understanding of the healthcare industry and its leadership challenges.
Healthcare Policy Analyst
Healthcare Policy Analyst
Healthcare Policy Analysts research and analyze healthcare policies, regulations, and programs. Those looking to pursue a career in this field typically need a master's degree in public health, healthcare policy, or a related field. Rutgers' course in Healthcare Organizations and the Health System may be useful for developing a foundation of the healthcare industry as well as its legal and regulatory framework.
Public Health Manager
Public Health Manager
Public Health Managers plan and implement public health programs and policies to improve the health of communities. Those who wish to pursue this role typically need a master's degree in public health or a related field. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a deeper understanding of the healthcare system and its public health challenges.
Quality Assurance Specialist
Quality Assurance Specialist
Quality Assurance Specialists develop and implement quality assurance programs to ensure that healthcare organizations meet quality standards. Those who wish to pursue this role typically need a bachelor's degree in healthcare administration, nursing, or a related field. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a strong foundation in healthcare quality and its impact on patient outcomes.
Medical Practice Manager
Medical Practice Manager
Medical Practice Managers oversee the day-to-day operations of medical practices, including patient care, staff management, and financial planning. Those who wish to pursue this role typically need an undergraduate degree in healthcare administration or business. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a strong understanding of the healthcare industry, as well as the unique challenges faced by medical practices.
Healthcare Administrator
Healthcare Administrator
Healthcare Administrators oversee the day-to-day operations of healthcare facilities, including hospitals, clinics, and nursing homes. Those who wish to pursue this role typically need an undergraduate degree in healthcare administration or business. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to understand the business side of healthcare, as this course covers healthcare administration and management.
Healthcare Consultant
Healthcare Consultant
Healthcare Consultants help healthcare organizations improve their performance by providing advice on a variety of topics, including operations, finance, and marketing. Individuals looking to enter this field should consider Rutgers' course in Healthcare Organizations and the Health System as it may help build a foundation for understanding the healthcare industry, its challenges, and opportunities.
Risk Manager
Risk Manager
Risk Managers identify and manage risks to healthcare organizations, including clinical risks, financial risks, and legal risks. Those who wish to pursue this role typically need a bachelor's degree in healthcare administration, business, or a related field. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a deeper understanding of the healthcare industry and its risk management challenges.
Hospital Administrator
Hospital Administrator
Hospital Administrators oversee the day-to-day operations of hospitals, including patient care, staff management, and financial planning. Those who wish to pursue this role typically need an undergraduate degree in healthcare administration or business. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a strong understanding of the healthcare industry, as well as the unique challenges faced by hospitals.
Healthcare Information Manager
Healthcare Information Manager
Healthcare Information Managers oversee the management and use of health information, including patient records, medical images, and laboratory results. Those looking to enter this field typically need a bachelor's degree in health information management or a related field. Rutgers' course in Healthcare Organizations and the Health System may be helpful for individuals looking to gain a broader understanding of the healthcare system and its information needs.
Healthcare Educator
Healthcare Educator
Healthcare Educators develop and deliver educational programs to healthcare professionals, patients, and the public. Those who wish to pursue this role typically need a master's degree in health education or a related field. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a deeper understanding of the healthcare industry and its educational needs.
Healthcare Financial Manager
Healthcare Financial Manager
Healthcare Financial Managers oversee the financial operations of healthcare organizations, including budgeting, forecasting, and investment. Those looking to pursue a career in this field typically need a bachelor's degree in accounting or finance, along with several years of experience in healthcare finance. Rutgers' course in Healthcare Organizations and the Health System may be helpful for individuals looking to develop a deeper understanding of the healthcare industry and its financial challenges.
Healthcare Quality Manager
Healthcare Quality Manager
Healthcare Quality Managers ensure that healthcare organizations meet quality standards, including patient safety, infection control, and customer satisfaction. Those looking to enter this field typically need a bachelor's degree in healthcare administration, nursing, or a related field. Rutgers' course in Healthcare Organizations and the Health System may be helpful for developing a comprehensive understanding of healthcare quality and its impact on patient outcomes.
Nursing Administrator
Nursing Administrator
Nursing Administrators oversee the day-to-day operations of nursing departments, including patient care, staff management, and quality improvement. Those who wish to pursue this role typically need an undergraduate degree in nursing, as well as several years of experience as a registered nurse. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a deeper understanding of the healthcare system and its administrative functions.
Pharmaceutical Sales Representative
Pharmaceutical Sales Representative
Pharmaceutical Sales Representatives promote and sell pharmaceutical products to physicians, hospitals, and other healthcare providers. Those who wish to pursue this role typically need a bachelor's degree in science, marketing, or a related field. Rutgers' course on Healthcare Organizations and the Health System may be useful for individuals looking to develop a better understanding of the healthcare industry and its players.
For more career information including salaries, visit:
OpenCourser.com/course/qhth3x/healthcare
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Healthcare Organizations and the Health System.
Examines the roles and responsibilities of healthcare boards. A solid reference tool.
Save
Comprehensive overview of healthcare economics. Useful as background knowledge.
Serves as a useful handbook for healthcare managers and professionals.
Provides an overview of the financial aspects of healthcare.
Gives a good overview of the important area of marketing in healthcare.
Serves as a useful reference tool for healthcare managers.
Provides a concise overview of healthcare management.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/qhth3x/healthcare
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Effort
4 weeks (4 lessons); 4-6 hours of learner work per lesson; total time for the course = 16 - 24 hours
Level
Introductory
Via
Coursera
Institution
Rutgers the State University of New Jersey
Instructor
Margaret Kilduff, Ph.D.
Language
English
This course belongs to a
collection
called
Healthcare Organization Operations. It's comprised of four courses:
- Healthcare Organizations and the Health System (viewing)
- Quality Improvement in Healthcare Organizations
- Health Care Delivery in Healthcare Organizations
- Business Process Management in Healthcare Organizations
Good to know
Provides an overview of healthcare organizations and healthcare administration and management
Covers governance and organizational governance functions
Includes links to healthcare organizations
Involves analysis of a healthcare organization and governance structure
Led by an experienced instructor in the field
Requires an electronic poster project as an artifact
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