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Find a path to becoming a Service Engineer. Learn more at:
OpenCourser.com/career/gy0bn8/service
Reading list
We haven't picked any books for this reading list yet.
Presents the theoretical foundation of Service-Dominant Logic, which challenges traditional views of marketing and emphasizes the role of service in creating value.
A practical guide to using Design Thinking principles and techniques to develop innovative services.
Provides a practical guide to using Scrum, a popular Agile methodology, for managing service development projects.
Introduces the concept of Lean Startup and provides a practical guide to building successful products and services using a scientific approach.
Provides a comprehensive overview of the principles and practices of service operations management.
Provides a comprehensive overview of the principles and practices of customer experience management.
Provides a comprehensive overview of the powertrain, chassis, and vehicle body of automobiles. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Examines the phenomenon of disruptive innovation and provides insights into how established companies can avoid being disrupted by new entrants.
Provides a comprehensive overview of automotive engineering fundamentals, covering everything from the basics of vehicle design to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of automotive control systems, covering everything from the basics of control theory to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
For more information about how these books relate to this course, visit:
OpenCourser.com/career/gy0bn8/service