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Find a path to becoming a Service Engineer. Learn more at:
OpenCourser.com/career/gy0bn8/service
Reading list
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Presents the theoretical foundation of Service-Dominant Logic, which challenges traditional views of marketing and emphasizes the role of service in creating value.
This comprehensive textbook covers all aspects of automotive engineering, from the basics of vehicle design to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of the automotive chassis, covering everything from suspension and steering to brakes and tires. It is written by two leading experts in the field, and it is an essential resource for anyone who wants to understand the design and operation of automotive chassis systems.
Provides a structured framework for developing and refining a compelling value proposition for a service or product.
Examines the concept of service quality and provides practical guidance on how to measure and improve it.
Provides a comprehensive overview of the principles and practices of service operations management.
Provides a comprehensive overview of the principles and practices of customer experience management.
A practical guide to using Design Thinking principles and techniques to develop innovative services.
Introduces the concept of Lean Startup and provides a practical guide to building successful products and services using a scientific approach.
Provides a comprehensive overview of automotive electronics, covering everything from basic concepts to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a practical guide to using Scrum, a popular Agile methodology, for managing service development projects.
Examines the phenomenon of disruptive innovation and provides insights into how established companies can avoid being disrupted by new entrants.
Provides a comprehensive overview of the powertrain, chassis, and vehicle body of automobiles. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of vehicle dynamics, covering everything from the basics of kinematics and kinetics to the latest advances in control systems. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
This handbook provides a comprehensive overview of automotive safety, covering everything from passive safety to active safety systems. It is written by a team of leading experts in the field, and it is an essential resource for anyone who wants to understand the design and operation of automotive safety systems.
Provides a comprehensive overview of automotive engines, covering everything from the basics of engine design to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of automotive electrical and electronic systems. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of automotive engineering fundamentals, covering everything from the basics of vehicle design to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
Provides a comprehensive overview of automotive control systems, covering everything from the basics of control theory to the latest advances in technology. It is written in a clear and concise style, making it an excellent resource for students and professionals alike.
For more information about how these books relate to this course, visit:
OpenCourser.com/career/gy0bn8/service
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