OpenCourser brand icon
Sign in
We may earn an affiliate commission when you visit our partners.

Technical Support Engineer

Save

generative_async_error: 'str' object has no attribute 'get'

Read more

generative_async_error: 'str' object has no attribute 'get'

Share

Help others find this career page by sharing it with your friends and followers:
Facebook
LinkedIn
Reddit
X
Link
Email

Salaries for Technical Support Engineer

City
Median
New York
$79,000
San Francisco
$115,000
Seattle
$104,000
See all salaries
City
Median
New York
$79,000
San Francisco
$115,000
Seattle
$104,000
Austin
$126,000
Toronto
$81,000
London
£54,000
Paris
€52,000
Berlin
€64,000
Tel Aviv
₪83,000
Singapore
S$75,000
Beijing
¥101,000
Shanghai
¥119,000
Shenzhen
¥144,000
Bengalaru
₹398,000
Delhi
₹248,000
Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Technical Support Engineer

Take the first step.
We've curated 24 courses to help you on your path to Technical Support Engineer. Use these to develop your skills, build background knowledge, and put what you learn to practice.
Sorted from most relevant to least relevant:

Reading list

We haven't picked any books for this reading list yet.
Cover image
Windows 7: The Definitive Guide
Save
This comprehensive guide provides detailed instructions for troubleshooting common Windows 11 issues, covering everything from installation to performance optimization. It's written by William Stanek, a Microsoft Certified Trainer and author of several books on Windows troubleshooting.
Windows 7: The Definitive Guide
Paperback
Check
Windows 7: The Definitive Guide
Kindle Edition
Check
Cover image
The DevOps Handbook
Save
Provides a comprehensive overview of DevOps practices, including continuous integration, continuous delivery, and infrastructure automation.
The DevOps Handbook: How to Create World-Class...
Paperback
$$
The DevOps Handbook: How to Create World-Class...
Kindle Edition
$$
Cover image
Windows 8 Basics in 30 Minutes
Save
This ultimate guide to Windows 11 troubleshooting covers everything from basic troubleshooting techniques to advanced troubleshooting methods. It's written by Tim Fisher, a Microsoft MVP and author of several books on Windows troubleshooting.
Windows 8 Basics In 30 Minutes: The quick-start...
Kindle Edition
$
Cover image
Building Microservices
Save
Covers the design and development of microservices, with a focus on best practices and patterns.
Building Microservices: Designing Fine-Grained...
Paperback
$$
Building Microservices: Designing Fine-Grained...
Paperback
$$
Building Microservices
Kindle Edition
$$
Cover image
Configuring and Troubleshooting Windows XP...
Save
This handbook collection of articles written by experts in the field of Windows troubleshooting. It covers a wide range of topics, from basic troubleshooting techniques to advanced troubleshooting methods. The authors have over 20 years of experience in troubleshooting Windows systems.
Configuring and Troubleshooting Windows XP...
Paperback
Check
Configuring and Troubleshooting Windows XP...
Kindle Edition
Check
Cover image
Writing Secure Code
Save
Covers a wide range of Windows 11 security issues, from malware to phishing. It provides detailed instructions on how to protect your computer from these threats. The author security expert and has over 20 years of experience in the field.
Writing Secure Code
Paperback
Check
Writing Secure Code
Kindle Edition
Check
Translucent Databases 2Nd Edition
Save
Focuses on the security and reliability of production systems, covering topics such as threat modeling, vulnerability management, and incident response.
Translucent Databases 2Nd Edition
Paperback
Check
Translucent Databases 2Nd Edition
Kindle Edition
Check
Cover image
Production-Ready Microservices
Save
Covers the design, development, and deployment of microservices, with a focus on production-ready solutions.
Production-Ready Microservices: Building...
Kindle Edition
$$
Cover image
Kubernetes in Action
Save
Covers the design, deployment, and management of Kubernetes, a container orchestration platform.
Kubernetes in Action
Paperback
$$
Kubernetes in Action, Second Edition
Paperback
$$$
(Deutsch) Kubernetes in Action: Anwendungen in Kubernetes...
Hardcover
$$$
Kubernetes in Action (Korean Edition)
Paperback
$$$
(中文) Kubernetes in Action中文版
Paperback
$$$
Kubernetes in Action
Kindle Edition
$$
Cover image
Site Reliability Engineering
Save
Focuses on the application of SRE principles and practices to cloud computing environments.
Site Reliability Engineering: How Google Runs...
Paperback
$$
Site Reliability Engineering: How Google Runs...
Kindle Edition
$$
Cover image
Systems Performance
Save
Covers the performance analysis and optimization of enterprise and internet applications.
Systems Performance (Addison-Wesley Professional...
Paperback
$$
Systems Performance: Enterprise and the Cloud
Paperback
$$$
Systems Performance: Enterprise and the Cloud by...
Paperback
$$$$
(中文) BPF Performance Tools (English version): Insight...
Paperback
$$$
System performance analysis and optimization...
Paperback
$$$
Systems Performance (Addison-Wesley Professional...
Kindle Edition
$$
Cover image
CompTIA Network+ N10-006 Cert Guide
Save
Covers a wide range of Windows 11 network issues, from wired to wireless connections. It provides detailed instructions on how to diagnose and fix these problems. The author network engineer and has over 15 years of experience in the field.
CompTIA Network+ N10-006 Cert Guide
Paperback
Check
CompTIA Network+ N10-006 Cert Guide
Kindle Edition
Check
Cover image
Troubleshooting Microsoft Windows 2000 Professional
Save
This step-by-step guide provides clear and concise instructions for troubleshooting common Windows 11 issues. It's written by Microsoft Press, the official publisher of Microsoft documentation, and reliable source of information on Windows troubleshooting.
Troubleshooting Microsoft Windows 2000 Professional...
Paperback
$$
Cover image
Introduction to the New Mainframe: IBM z/VSE Basics
Save
Provides a comprehensive overview of IBM z/VM, which hypervisor that allows multiple operating systems to run on a single z/Architecture server. It covers topics such as installation, configuration, and performance tuning.
Introduction to the New Mainframe: IBM z/VSE Basics
Paperback
Check
Introduction to the New Mainframe: IBM z/VSE Basics
Kindle Edition
Check
Cover image
Mastering Windows Server 2016 Hyper-V
Save
Focuses specifically on troubleshooting Windows 11 Blue Screen of Death (BSoD) errors. It covers a wide range of BSoD errors and provides detailed instructions on how to fix them. The author Microsoft Certified Trainer and has over 10 years of experience in troubleshooting Windows systems.
Mastering Windows Server 2016 Hyper-V
Paperback
$$
Mastering Windows Server 2016 Hyper-V
Kindle Edition
$$
Cover image
Administering Windows Vista Security
Save
Covers how to use Event Viewer to troubleshoot Windows 11 issues. It provides detailed instructions on how to find and interpret event logs, and how to use this information to fix problems. The author Microsoft Certified Trainer and has over 10 years of experience in troubleshooting Windows systems.
Administering Windows Vista Security: The Big...
Paperback
$$
Cover image
Windows Command Line: The Personal Trainer for...
Save
Covers how to use the Command Prompt to troubleshoot Windows 11 issues. It provides detailed instructions on how to use the Command Prompt to diagnose and fix problems. The author Microsoft Certified Trainer and has over 15 years of experience in troubleshooting Windows systems.
Windows Command Line: The Personal Trainer for...
Paperback
Check
Windows Command Line: The Personal Trainer for...
Kindle Edition
Check
Cover image
PowerShell in Depth
Save
Covers how to use PowerShell to troubleshoot Windows 11 issues. It provides detailed instructions on how to use PowerShell to diagnose and fix problems. The author Microsoft Certified Trainer and has over 10 years of experience in troubleshooting Windows systems.
PowerShell in Depth
Paperback
$$$
PowerShell in Depth
Kindle Edition
$$
Cover image
Least Privilege Security for Windows 7, Vista and XP
Save
Focuses specifically on troubleshooting Windows 11 performance issues. It covers a wide range of topics, from optimizing hardware to tuning the operating system. The author Microsoft Certified Trainer and has over 15 years of experience in troubleshooting Windows systems.
Least Privilege Security for Windows 7, Vista and XP
Paperback
Check
Least Privilege Security for Windows 7, Vista and XP
Kindle Edition
Check
70-622
Save
Covers how to use the Microsoft Support and Recovery Assistant to troubleshoot Windows 11 issues. It provides detailed instructions on how to use the tool to diagnose and fix problems. The author is Microsoft, the developer of Windows 11.
70-622
Paperback
Check
70-622
Kindle Edition
Check
Cover image
Windows Vista
Save
Is designed for beginners who are new to Windows 11. It covers basic troubleshooting techniques and provides clear and concise instructions on how to fix common problems. The author New York Times bestselling author and has written several books on technology.
Windows Vista
Paperback
Check
Windows Vista
Kindle Edition
Check
Cover image
zOS JCL (Job Control Language)
Save
Provides a detailed overview of security concepts for z/OS. It covers topics such as security architecture, authentication, and authorization.
zOS JCL (Job Control Language)
Kindle Edition
$$
Cover image
The Correctness-by-Construction Approach to...
Save
Provides a detailed overview of I/O concepts for z/OS. It covers topics such as I/O devices, I/O channels, and I/O operations.
The Correctness-by-Construction Approach to...
Paperback
$$$
The Correctness-by-Construction Approach to...
Kindle Edition
$$$
Cover image
UNIX Systems Programming
Save
Provides a detailed overview of system management concepts for z/OS. It covers topics such as system startup, shutdown, and recovery.
UNIX Systems Programming: Communication,...
Hardcover
$$$$
Relevant careers
Project Manager
Business Analyst
Software Engineer
Data Analyst
Network Administrator
Product Manager
Technical Writer
IT Support Specialist
Software Tester
Quality Assurance Analyst
System Administrator
Help Desk Analyst
Related topics
Thread Management
Embedded Systems
HTTP
Technical Support
Compression
Remote Desktop
TLS
NetScaler
Windows Server 2019
Cloudflare
Pub/Sub
Help Desk
Share and help others discover this career.
Facebook LinkedIn X Reddit Link Email
More related courses
Apple Device Support: Using Diagnostics and Troubleshooting from Rachel Gillett Labs, Labs, Labs, and More Hands-on Labs! from Lazaro (Laz) Diaz The Complete Cisco CCNA 200-301 & CCNP Course 2025 from Ashish Rana - CCIE#68585 Cisco CCNA 200 301 Exam, Practical Certification Prep Course from Balvir Chahal Apple macOS and iOS System Administration (2025) from Automata Technology, Drew W Smith Cisco CCNA (200-301) from Stone River eLearning CCNA 200-301 v1.1 -Complete course with simple approach. from Mohamed Hurais Getting Started with Linux System Administration from David Clinton SQL Server 2017: Diagnosing Configuration Issues with DMVs from Glenn Berry Implementing Windows Server 2016 Connectivity and Remote Access from Glenn Weadock Introduction to Application Observability Using Cisco AppDynamics and ThousandEyes from Sean Douglas Основы технической поддержки from Google Virtualization: The Big Picture from David Davis Windows Server 2019 Admin: Active Directory, DNS, GPO, DHCP from Emilio Aguero Unit Testing with PHPUnit 9 from Anna Filina Selenium, C# and Everything in Between from Roei Sabag vSphere 8: Installing and Configuring vCenter Server and ESXi Hosts from David Davis Customer Service for Software Developers: Delighting Customers from Jason Alba Microsoft Azure Fundamentals (AZ-900): Practice Exam from Matthew Ulasien, Mike Boorman Windows 11 Troubleshooting: Events and Resources from Mike Halsey Linux Kernel Programming and Introduction to Yocto Project from University of Colorado Boulder The Complete 2024 Software Testing Bootcamp from Tarek Roshdy, Nezam Academy, Nezam Team Introducción a Oil Country Tubular Goods (OCTG) from TenarisUniversity Getting Started with Microsoft Teams and Microsoft 365 Groups Administration from Vlad Catrinescu
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser