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Tech Support Career Guide and Interview Preparation
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing. You will also get inside tips and steps you can use to perform professionally and effectively at interviews. Let seasoned professionals share their experiences to help you get ahead of the competition.
A note: This course often discusses technical support specialists specifically, but the majority of the content will apply to technical support specialists overall, and the terms “technical support engineer,” “help desk specialist,” “IT specialist,” and “technical support specialist” will be used interchangeably.
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Rating | Not enough ratings |
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Length | 4 weeks |
Starts | Jun 26 (earlier today) |
Cost | $49 |
From | IBM via Coursera |
Instructor | Skills Network |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | IT & Networking |
Tags | Personal Development Cloud Computing Information Technology |
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An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Hardware Technical Support $45k
IS Technical Support $53k
Technical Support Representitive $57k
Technical Support / IT $62k
IT/Technical Support $69k
Production Technical Support $73k
HR-Technical Support $74k
R&D Technical Support Analyst $78k
Technical Support & IT $85k
Facilities Technical Support $92k
IT & Technical Support $93k
Technical Support Advisor 3 $115k
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Rating | Not enough ratings |
---|---|
Length | 4 weeks |
Starts | Jun 26 (earlier today) |
Cost | $49 |
From | IBM via Coursera |
Instructor | Skills Network |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | IT & Networking |
Tags | Personal Development Cloud Computing Information Technology |
Similar Courses
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