Introduction to Hardware and Operating Systems from Coursera

Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development.

You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become knowledgeable of internal computer components, including motherboards, central processing units (CPUs), memory, hard drives, expansion slots, and others. Learn to identify interfaces, ports, connectors, and peripherals.

You will become familiar with tasks that IT professionals perform; including workstation procurement, workstation setup processes, configure commonly used operating system settings & screen capture commands, computer acquisition practices, and job-essential troubleshooting processes.

By the end of this course, you will become knowledgeable about hardware and operating systems, mobile operating systems, interfaces and connectors, Linux, and macOS. Throughout the course you will practice what you learn using interactive exercises and hands-on labs. At the end of the course, you will have the opportunity to complete a final project where you will apply your understanding of course content.

This course is also part of the series to help you prepare for CompTIA ITF+ and A+ certification exams.

What's inside

Syllabus

 Introduction to Computing Fundamentals

Welcome to your first module! After completing this module, you’ll be able to define what a computer is. You’ll learn about the four functions of computing, the parts of a computer associated with each of those functions, and the benefits of computing. Explore how to classify computing devices based on size and usage and describe the evolution of operating systems. Discover how computers communicate using notational (numeric) systems for processing and storing data, displaying onscreen text, hardware addresses, website colors, and web addresses. You’ll gain the practical knowledge needed to evaluate computing performance and storage. You’ll know the four ways to log into Microsoft Windows, be able to describe how to use the Start menu, Tiles, taskbar, and settings capabilities, and will be able to explain how to manage Windows on the desktop. You’ll round out your week with a lab where you’ll locate programs and navigate Windows to find important information about the computer and the Windows operating system.

Computing Devices and Peripherals

Computer hardware is the set of physical parts that make up the interior of your computer. Peripherals are pieces of hardware that are added to the outside of a computer for it to work more efficiently. Both hardware and peripherals are used to take input, store data, display output, and execute commands. This week, you will learn about several types of hardware components and peripherals. You will learn about printers and scanners, input and output devices, external storage devices, and audio and video devices.

Interfaces and Connectors

A computer’s multiple components, both internal and external, are constantly interacting with each other to receive input, perform requested computing functions, and provide output. As technology has evolved and connection methods have standardized, a vast array of external devices can now easily and successfully connect with computers and reliably perform their tasks. This week, you will learn how hardware and peripheral devices connect to form a functioning computer. You will learn about ports, interfaces, and connectors used by graphics, audio, networks, printers, and other peripheral devices. You will also learn about the types of installations these devices use to become operational.

Internal Computer Components

Computer hardware, the physical part of a computer, is infrequently changed, while software and data are modified frequently. When you think of the term computer hardware, you probably think of what's inside your personal computer at home or your computer at work. However, computer hardware does not specifically refer to personal computers. Instead, it is all types of computer systems. Computer hardware is located in embedded systems in automobiles, microwave ovens, CD players, DVD players, and many more devices. In this lesson, you’ll learn about common internal components of home and business computer systems.

Windows Workstation Setup, Evaluation, and Troubleshooting

Workstation setup, operating system configuration, and workstation troubleshooting are all in a day’s work for IT support. Whether the task is selecting a new computer for a colleague, reconfiguring an operating system for a coworker’s accessibility needs, or troubleshooting a file or directory visibility issue, IT support personnel need procedures that help them complete these tasks quickly, confidently, and correctly. This week, you’ll gain knowledge of workstation procurement and basic Windows operating system configuration and management. You’ll discover techniques that help you optimize file and folder organization and perhaps even help users locate hidden files. Learn timesaving keyboard commands to capture screens using Windows 10 workstations, macOS workstations, and Chromebooks. You will complete your learning with an overview of business continuity principles used for fault tolerance and disaster recovery.

Final Quiz and Assignment

In this module, you’ll assess your course knowledge through a final quiz based on the previous five modules.

Bonus Module - Exploring Additional Desktop and Mobile Operating Systems

Welcome to your bonus module! Although Microsoft Windows dominates the desktop operating system market, organizations also use computers that run Linux, macOS, and ChromeOS operating systems. And many organizations also support users who have devices that use iOS and Android mobile operating systems. When you complete this module, you’ll be able to explain why organizations support these alternative operating systems. You’ll be able to compare and contrast operating system log-in processes, network connection methods, onscreen navigation, menus, and features. You’ll also gain the knowledge needed to explain where each operating system stores device identifiers, version information, and system settings. Stretch and grow your Linux skills using the Linux lab.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Builds a strong foundation for beginners in hardware and operating systems

Taught by IBM Skills Network team, recognized for their expertise in IT

Develops core IT skills essential for a beginners career in technology

Teaches how to support workstation setup, configuration, and troubleshooting, in-demand skills for IT professionals

Hands-on labs and interactive exercises enhance learning and skill development

Covers a wide range of hardware and operating systems, including Windows, Linux, and macOS

Caveat: Course is taught using older versions of Microsoft Windows and Linux. Consider checking for newer versions before enrolling

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Hardware and Operating Systems with these activities:

Review Basic Mathematics and Logic Concepts

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Strengthens foundational skills in mathematics and logic, essential for problem-solving in computer science.

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Review algebra concepts such as variables, equations, and functions.
Practice solving logical puzzles and reasoning problems.

Compile a Glossary of Essential Computer Science Terminology

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Enhances understanding of fundamental concepts and terminology used in computer science.

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Identify key terms and concepts covered in the course.
Define and explain each term in clear and concise language.

Practice Reading and Writing Binary Numbers

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Reinforces understanding of binary number system, essential for computer science.

Browse courses on Binary Numbers

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Solve practice problems converting from binary to decimal and vice versa.
Create a table summarizing the binary number system.

Five other activities

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Create a Diagram of a Computer System

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Enhances understanding of the components and their interconnections within a computer system.

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Identify the major components of a computer system, such as CPU, memory, storage, and input/output devices.
Draw a diagram representing the connections and data flow between these components.

Attend a Meetup Group for IT Professionals

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Provides opportunities to connect with professionals in the field, learn about industry trends, and expand networking circle.

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Identify and join a Meetup group focused on IT and computer science.
Attend regular meetings and engage in discussions and networking activities.

Attend a Workshop on Computer Hardware Maintenance

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Provides practical hands-on experience in troubleshooting and repairing computer hardware.

Browse courses on Computer Hardware

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Register for a workshop on computer hardware maintenance.
Attend the workshop and actively participate in the hands-on activities.

Volunteer at a Local Computer Repair Shop

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Provides practical experience in diagnosing and resolving computer hardware and software issues.

Browse courses on Troubleshooting

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Contact a local computer repair shop and inquire about volunteering opportunities.
Assist technicians with diagnosing and repairing computer systems.

Contribute to an Open-Source Software Project

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Provides hands-on experience in software development, collaboration, and open-source principles.

Browse courses on Software Development

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Identify an open-source software project that aligns with your interests.
Contribute to the project by fixing bugs, adding features, or improving documentation.

Career center

Learners who complete Introduction to Hardware and Operating Systems will develop knowledge and skills that may be useful to these careers:

Computer and Information Systems Manager

Computer and Information Systems Managers oversee the maintenance and operations of computer hardware and software for organizations of all sizes. A thorough understanding of how operating systems like Windows and MacOS work is a must-have skill for these professionals, who must also understand how these systèmes interact with internal hardware and peripherals. As an IT Professional, this course may be particularly useful in helping you build a foundation that supports an essential part of the role. It can also help you prepare for CompTIA certification, a valuable credential for Systems Managers.

See salaries and explore the career path for Computer and Information Systems Manager

Information Security Analyst

Information Security Analysts can work in a variety of industries, and the specific knowledge they need to be successful varies depending on their specialty. However, across the board, IT professionals who are charged with securing systems and protecting sensitive data require an understanding of operating systems, hardware, and potential threats. The topics covered by this course may prepare you for a wide range of possibilities in the security sector, and CompTIA certification can open doors.

See salaries and explore the career path for Information Security Analyst

Computer Support Specialist

Computer Support Specialists provide technical support to businesses and consumers, helping them troubleshoot hardware and software issues. A strong understanding of Windows, the most popular operating system in the world, is essential for this role. Beyond that, this course also covers important IT topics such as computer components, ports, connectors, and troubleshooting techniques. IT professionals in this field who master these concepts will be well-positioned for success.

See salaries and explore the career path for Computer Support Specialist

Systems Engineer

Systems Engineers are responsible for overseeing the installation, maintenance, and repair of systems, including hardware and software. They must be able to troubleshoot problems and implement solutions. This course provides a solid foundation for Systems Engineers, covering essential topics like internal computer components, interfaces, and connectors, and troubleshooting techniques. CompTIA certification can also be beneficial for professionals in this role, helping them demonstrate their expertise.

See salaries and explore the career path for Systems Engineer

IT Project Manager

IT Project Managers oversee and execute information technology (IT) projects within an organization. They must be able to plan, organize, and manage projects, as well as track progress and ensure that projects are completed on time and within budget. This course may be useful for these professionals, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help IT Project Managers make better decisions about the resources needed for a project and how to implement them.

See salaries and explore the career path for IT Project Manager

Software Developer

Software Developers design, develop, and test software applications. They must be able to understand how operating systems work in order to develop applications that are compatible with them. This course provides a good foundation for Software Developers, covering essential topics like operating system fundamentals, hardware components, and troubleshooting techniques. CompTIA certification can also be beneficial for Software Developers, as it demonstrates their expertise in IT.

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Web Developer

Web Developers design, develop, and maintain websites. They must be able to understand how operating systems work in order to develop websites that are compatible with them. This course may be useful for Web Developers, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Web Developers make better decisions about the resources needed for a project and how to implement them.

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Database Administrator

Database Administrators are responsible for designing, implementing, and maintaining databases. They must be able to understand how operating systems work in order to ensure that databases are running efficiently. This course may be useful for Database Administrators, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Database Administrators make better decisions about the resources needed for a database and how to implement them.

See salaries and explore the career path for Database Administrator

Network Administrator

Network Administrators are responsible for designing, implementing, and maintaining computer networks. They must be able to understand how operating systems work in order to ensure that networks are running efficiently. This course may be useful for Network Administrators, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Network Administrators make better decisions about the resources needed for a network and how to implement them.

See salaries and explore the career path for Network Administrator

Computer Hardware Engineer

Computer Hardware Engineers design and develop computer hardware. They must be able to understand how operating systems work in order to develop hardware that is compatible with them. This course may be useful for Computer Hardware Engineers, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Computer Hardware Engineers make better decisions about the design of new hardware components.

See salaries and explore the career path for Computer Hardware Engineer

Systems Analyst

Systems Analysts analyze and design computer systems. They must be able to understand how operating systems work in order to design systems that are efficient and meet the needs of users. This course may be useful for Systems Analysts, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Systems Analysts make better decisions about the design of new systems.

See salaries and explore the career path for Systems Analyst

IT Auditor

IT Auditors evaluate the security of IT systems and data. They must be able to understand how operating systems work in order to assess the risks to an organization's IT systems. This course may be useful for IT Auditors, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help IT Auditors make better decisions about how to assess and mitigate risks.

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Business Analyst

Business Analysts identify and analyze business needs and develop solutions to meet those needs. They must be able to understand how operating systems work in order to develop solutions that are compatible with the organization's IT systems. This course may be useful for Business Analysts, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Business Analysts make better decisions about the design of new solutions.

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Project Manager

Project Managers plan and execute projects. They must be able to understand how operating systems work in order to ensure that projects are completed on time and within budget. This course may be useful for Project Managers, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Project Managers make better decisions about the resources needed for a project and how to implement them.

See salaries and explore the career path for Project Manager

Teacher

Teachers develop and deliver lesson plans and instruction that helps students learn. They must be able to understand how operating systems work in order to use technology effectively in the classroom. This course may be useful for Teachers, as it provides a solid foundation in IT hardware and operating systems. This knowledge can help Teachers make better decisions about the use of technology in the classroom.

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