IT Professional Fundamentals: Mobile Devices from Pluralsight

Any aspiring computer technician must be familiar with mobile devices. From smartphones to tablets and laptops, this course will teach you about the unique hardware and software challenges of portable computers and phones.

Aspiring computer technicians must be familiar with the wide world of mobile devices. In this course, IT Professional Fundamentals: Mobile Devices, you will learn foundational knowledge of configuring, securing, equipping, networking, and synchronizing mobile devices. First, you will learn about the wide range of mobile devices, and see the hardware components of laptops and tablets, including memory, storage, system board, and biometric devices. Then, you will discover the many types of displays and display components, and learn about field upgrades and repair. After that, you will explore the different connectors and ports on today’s laptops, tablets, and phones, as well as the accessories that make them more convenient and practical. Next, you will be shown how to configure both wired and wireless network connectivity and set up e-mail on portable devices. Finally, you will delve into Mobile Device Management and Mobile Application Management to ensure that settings and preferences are consistent across multiple devices, and you’ll learn how to back up data files for safety and disaster recovery. When you are finished with this course, you will have the skills and knowledge of mobile computing needed to configure and support laptop, tablet, and smartphone users in a business environment.

What's inside

Syllabus

Course Overview

Types of Mobile Devices

Laptop Hardware and Components

Mobile Device Displays

Accessories and Ports

Network Connectivity

App Support and Synchronization

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Taught by an expert in the field, Glenn Weadock, an esteemed IT Professional

Provides a strong foundation for understanding the hardware and software components of mobile devices

Explores the wide range of mobile devices, including laptops, tablets, and smartphones, ensuring relevance to a broad audience

Covers essential topics such as configuring, securing, networking, and synchronizing mobile devices, providing a comprehensive overview

Requires learners to bring their own devices, which may not be accessible to all students

Career center

Learners who complete IT Professional Fundamentals: Mobile Devices will develop knowledge and skills that may be useful to these careers:

Mobile Device Manager

A Mobile Device Manager is responsible for deploying, managing, and configuring mobile devices within organizations. This role ensures that devices are secure and compliant with company policies. The knowledge of mobile hardware, software, and support skills gained from IT Professional Fundamentals: Mobile Devices will help build a solid foundation for your success as a Mobile Device Manager.

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Technical Support Specialist

A Technical Support Specialist can expect to provide support for mobile devices, such as smartphones, tablets, and laptops. Your responsibilities will include assisting users with remote diagnostics, troubleshooting software and hardware issues, and providing training on how to operate and maintain mobile devices. IT Professional Fundamentals: Mobile Devices covers all of the core concepts you will need to know when supporting users with mobile device issues.

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Computer Repair Technician

A Computer Repair Technician can expect to work on a wide range of devices, including smartphones, tablets, laptops, and desktops. This role involves diagnosing and troubleshooting hardware and software issues. The knowledge of computer architecture and attention to detail as described in IT Professional Fundamentals: Mobile Devices, will be paramount to your success.

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IT Administrator

An IT Administrator is responsible for managing and maintaining the computer systems and networks within an organization. This role may include managing mobile devices, such as smartphones, tablets, and laptops. IT Professional Fundamentals: Mobile Devices will help you learn the fundamentals of mobile device management, including how to configure, secure, and troubleshoot mobile devices.

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Help Desk Analyst

A Help Desk Analyst can expect to be the primary point of contact for technical support issues related to mobile devices. You will be responsible for taking calls, diagnosing hardware issues, and providing solutions to get users back up and running again. Being able to draw from your knowledge of computer architecture and attention to detail as described in IT Professional Fundamentals: Mobile Devices, will be paramount to your success.

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Network Administrator

A Network Administrator is responsible for managing and maintaining the computer networks within an organization. This role may include managing mobile devices, such as smartphones, tablets, and laptops. IT Professional Fundamentals: Mobile Devices will help you learn the fundamentals of mobile device networking, including how to configure, secure, and troubleshoot mobile devices.

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Information Security Analyst

An Information Security Analyst can expect to develop and implement security measures to protect an organization's computer systems and networks. This role may include securing mobile devices, such as smartphones, tablets, and laptops. IT Professional Fundamentals: Mobile Devices will help you learn the fundamentals of mobile device security, including how to protect devices from malware, viruses, and other threats.

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Software Developer

A Software Developer can expect to develop software applications for a wide range of devices, including mobile devices, such as smartphones, tablets, and laptops. IT Professional Fundamentals: Mobile Devices can help provide foundational knowledge of mobile device hardware, software, and connectivity, which can benefit software developers who want to specialize in mobile application development.

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Applications Developer

An Applications Developer can expect to design, develop, and maintain applications for a wide range of devices, including mobile devices, such as smartphones, tablets, and laptops. IT Professional Fundamentals: Mobile Devices can help provide foundational knowledge of mobile device hardware, software, and connectivity, which can benefit applications developers who want to specialize in mobile application development.

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IT Support Specialist

An IT Support Specialist may provide support for mobile devices, such as smartphones, tablets, and laptops. Your responsibilities may include assisting users with troubleshooting hardware and software issues. IT Professional Fundamentals: Mobile Devices covers foundational knowledge of mobile devices and can be helpful to IT Support Specialists who want to specialize in mobile device support.

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Business Analyst

A Business Analyst can expect to analyze business processes and design solutions to improve efficiency and effectiveness. IT Professional Fundamentals: Mobile Devices can help provide business analysts with the knowledge they need to understand the role of mobile devices in business processes.

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Data Analyst

A Data Analyst can expect to collect, analyze, and interpret data to help businesses make informed decisions. Mobile devices can generate a large amount of data, and IT Professional Fundamentals: Mobile Devices can help provide data analysts with the knowledge they need to collect and analyze this data.

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Systems Analyst

A Systems Analyst can expect to analyze and design computer systems and networks. IT Professional Fundamentals: Mobile Devices can help provide systems analysts with the knowledge they need to understand the role of mobile devices in computer systems and networks.

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Project Manager

A Project Manager can expect to plan, execute, and close projects. IT Professional Fundamentals: Mobile Devices can help provide project managers with the knowledge they need to understand the role of mobile devices in project management.

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Network Support Specialist

A Network Support Specialist can expect to provide support for computer networks, including mobile device networks. IT Professional Fundamentals: Mobile Devices can help provide foundational knowledge of mobile device networking, which can benefit Network Support Specialists who want to specialize in mobile device network support.

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