Microsoft 365 Identity And Services (Exam MS-100) from Udemy

This course was updated in January of 2021

This Intellezy course, taught by instructor Norm Kennedy, will cover topics from the Microsoft MS-100 exam, which measures a student's ability to design and implement Microsoft 365 services, manage user identity and roles, manage access and authentication, and plan Microsoft 365 workloads and applications. In this Microsoft Technical course, students will review how to configure Exchange Online and SharePoint Online, how to work with Microsoft Pro Plus, and how to migrate to Microsoft 365. Students will also learn how to configure Microsoft 365 Tenant, how to manage user and security groups and licenses, and how to use authentication in 365. This course is available in the following ten languages via closed captioning: Arabic, English, Simplified Chinese, French (France), German, Hindi, Japanese, Portuguese (Brazil), Russian, and Spanish (Mexico). Make sure to check out Intellezy's other Microsoft Exam courses like Microsoft 365 Mobility and Security (Exam MS-101) and Microsoft 365 Security Administration (Exam MS-500). A Microsoft Exam bundle is also available via Udemy: Bundle to save more.

This course aligns with the CAP Body of Knowledge and should be approved for 5.75 recertification points under the Technology and Information Distribution content area. Email [email protected] with proof of completion of the course to obtain your certificate.

With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs. Check out all Intellezy has to offer with our award-winning video content.

What's inside

Learning objectives

Exchange online overview
Overview of sharepoint online
Other microsoft apps
Microsoft 365 pro plus

Moving to microsoft 365
Configuring microsoft 365 tenant
Managing user and security groups and licenses

Exchange online overview
Overview of sharepoint online
Other microsoft apps
Microsoft 365 pro plus
Moving to microsoft 365
Configuring microsoft 365 tenant
Managing user and security groups and licenses

Syllabus

Introduction

Exchange Online Overview

Overview of Exchange Online

Creating a Resource Mailbox

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Covers topics from the Microsoft MS-100 exam, which validates skills in designing and implementing Microsoft 365 services, user identity management, and access control, which are essential for IT professionals

Reviews how to configure Exchange Online and SharePoint Online, which are fundamental skills for managing communication and collaboration platforms within a Microsoft 365 environment

Explores Microsoft 365 Pro Plus, which is a core component of the Microsoft 365 suite, providing users with access to essential productivity applications

Discusses migrating to Microsoft 365, which is a critical skill for organizations looking to modernize their IT infrastructure and leverage cloud-based services

Examines configuring Microsoft 365 Tenant, managing user and security groups, and handling licenses, which are crucial for administering and securing a Microsoft 365 environment

Aligns with the CAP Body of Knowledge and may be approved for recertification points, which is beneficial for certified professionals seeking to maintain their credentials

Reviews summary

Ms-100 exam preparation & m365 overview

According to learners, this course offers a solid foundation for understanding Microsoft 365 identity and services, closely following the MS-100 exam objectives. Students particularly praise the instructor's clear explanations and the logical structure of the content, finding it helpful for exam preparation and gaining practical knowledge. While some mention the need for supplementary hands-on labs to fully grasp concepts, the course is widely considered a valuable resource for those studying for the MS-100 certification or needing a comprehensive overview of M365 administration.

Pace is appropriate for understanding concepts.

"The pace of the course is just right, allowing time to process the information."

"Instructor moves at a good pace."

"Well paced and easy to follow along."

Content is accurate and up-to-date (as of last update).

"The information presented was accurate and relevant."

"Content seems current and aligned with Microsoft's documentation."

Provides a strong foundational understanding of M365.

"Gives a good overview of the different services and concepts."

"A very good introduction to Microsoft 365 administration."

"Provides a solid foundation for learning M365 Identity and Services."

"Good course for gaining a basic understanding of M365."

Instructor provides clear and understandable lectures.

"The instructor is very clear and easy to follow, explaining complex topics in a simple manner."

"Instructor explains concepts very well..."

"The instructor explains things very clear and concise."

"Instructor was clear and easy to understand."

Course aligns well with the MS-100 exam topics.

"This course does an excellent job covering the topics for the MS-100 exam."

"It covered the content of the MS-100 thoroughly."

"helped me prepare for the MS-100 certification exam."

"The course covers the MS-100 syllabus comprehensively."

Benefits greatly from supplementary labs.

"Suggest supplementing with actual hands-on labs in a M365 tenant for better understanding."

"Would be even better with more practical examples or labs."

"While the content is good, I recommend pairing this with a lab environment to truly grasp the concepts."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Identity And Services (Exam MS-100) with these activities:

Review DNS Records

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Solidify your understanding of DNS records, which are crucial for configuring and managing Microsoft 365 services and ensuring proper email delivery and service accessibility.

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Research common DNS record types (A, MX, CNAME, TXT).
Understand how each record type affects Microsoft 365 services.
Practice configuring DNS records in a test environment.

Explore Microsoft Learn Modules

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Enhance your understanding of specific Microsoft 365 topics by completing relevant modules on Microsoft Learn.

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Visit the Microsoft Learn website.
Search for modules related to MS-100 exam topics.
Complete the modules and track your progress.

Review 'Microsoft 365 for IT Pros'

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Gain a deeper understanding of Microsoft 365 administration and best practices by reading a comprehensive guide.

View Microsoft Exchange Server 2007: Tony Redmond's... on Amazon

Show steps

Obtain the latest edition of 'Microsoft 365 for IT Pros'.
Focus on chapters related to identity, services, and security.
Take notes on key concepts and configuration steps.

Four other activities

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Show all seven activities

Simulate User Management Tasks

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Reinforce your skills in user and group management by practicing common tasks in a Microsoft 365 test environment.

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Set up a Microsoft 365 trial tenant.
Create and manage user accounts with varying roles.
Configure security groups and assign licenses.
Practice password reset and multi-factor authentication setup.

Document a Migration Plan

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Solidify your understanding of migration strategies by creating a detailed plan for migrating an organization to Microsoft 365.

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Assess the existing IT infrastructure and user needs.
Choose a suitable migration approach (e.g., staged, hybrid).
Outline the steps for migrating email, files, and applications.
Address potential challenges and mitigation strategies.

Review 'Exam Ref MS-100 Microsoft 365 Identity and Services'

Show steps

Prepare for the MS-100 exam by studying a dedicated exam reference book.

View Exam Ref MS-100 Microsoft 365 Identity and... on Amazon

Show steps

Obtain the 'Exam Ref MS-100' book.
Work through each chapter, focusing on exam objectives.
Complete the practice questions and review your answers.

Contribute to Microsoft 365 Documentation

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Deepen your knowledge and contribute to the community by improving Microsoft 365 documentation.

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Identify areas in the Microsoft 365 documentation that need improvement.
Submit suggestions or corrections through the appropriate channels.
Contribute to open-source projects related to Microsoft 365.

Career center

Learners who complete Microsoft 365 Identity And Services (Exam MS-100) will develop knowledge and skills that may be useful to these careers:

Microsoft 365 Consultant

A Microsoft 365 consultant advises organizations on how to best utilize Microsoft 365 services to meet their business needs. The course is valuable for consultants because it covers the configuration and management of various Microsoft 365 services and features. This includes managing user identity and roles, configuring Exchange Online and SharePoint Online, and planning Microsoft 365 workloads. A Microsoft 365 consultant would find this course useful for gaining a deep understanding of the platform's capabilities. Course material on migration to Microsoft 365 is also valuable to this role.

See salaries and explore the career path for Microsoft 365 Consultant

Cloud Administrator

A cloud administrator manages and maintains cloud computing resources, ensuring they are available, secure, and optimized for performance. This course is directly relevant because it provides the know-how to configure and manage Microsoft 365, a widely-used cloud service. The course material on managing user accounts, security groups, and licenses, plus configuring various Microsoft 365 services such as Exchange Online and SharePoint Online, directly aligns with the responsibilities of a Cloud administrator. Understanding Microsoft 365's modern authentication and multi-factor authentication is critical for securing cloud resources.

See salaries and explore the career path for Cloud Administrator

Systems Administrator

A systems administrator is responsible for the maintenance, configuration, and reliable operation of computer systems, including servers, and networks. This course helps build a foundation for managing user accounts, security groups, and licenses within Microsoft 365, which are essential skills for a systems administrator. The course's modules on configuring Microsoft 365 tenants, managing user identities, and implementing multi-factor authentication are particularly relevant to this role. Understanding how to configure Microsoft 365 services and manage access and authentication directly translates to a system administrator's daily tasks.

See salaries and explore the career path for Systems Administrator

Cloud Solutions Architect

A cloud solutions architect designs and plans cloud computing solutions, working with organizations to implement cloud technologies. This course is beneficial because it involves managing Microsoft 365 tenants, user identities, and services, all of which play a vital role in cloud architecture. A cloud solutions architect would find the course content useful as they plan cloud solutions using Microsoft 365. Understanding how to configure the various Microsoft 365 services and the best practices for using the platform can help design cloud environments.

See salaries and explore the career path for Cloud Solutions Architect

Technical Support Engineer

A technical support engineer provides advanced technical support to customers, often focusing on complex issues. This course helps provide the knowledge to troubleshoot and solve more complicated issues relating to Microsoft 365. The content on configuring Microsoft 365 tenants, managing user groups, and understanding the authentication process will help an engineer diagnose and fix issues. This course offers a foundation for a technical support engineer working with Microsoft related technologies.

See salaries and explore the career path for Technical Support Engineer

Solutions Architect

A solutions architect designs and develops IT solutions that meet an organization's business needs. This course is particularly useful for a solutions architect who works with Microsoft technologies. This course will help by providing an understanding of the Microsoft 365 platform. The course covers the configuration and management of the system which may be used a foundation for building more complex solutions. Understanding Microsoft 365’s tenant structure and offerings can be leveraged for implementing enterprise solutions.

See salaries and explore the career path for Solutions Architect

IT Support Specialist

An IT support specialist provides technical assistance and troubleshooting to end-users. This course helps to build a foundation for understanding how Microsoft 365 services work, enabling an IT support specialist to better assist users with issues regarding email, file sharing, and Microsoft applications. This course is particularly helpful for addressing issues related to user accounts, licenses, and access to Microsoft 365 resources. Knowledge of Microsoft 365 applications such as Teams, Planner and Sway, which are also included in the course material, can help in supporting users.

See salaries and explore the career path for IT Support Specialist

Help Desk Technician

A help desk technician provides entry-level technical support to users, often being the first point of contact for IT-related issues. This course is helpful for a help desk technician as it offers instruction on how to configure Microsoft 365 tenants, manage users, and work with security groups. This helps them troubleshoot common issues and assist users with access issues. The material on password resets, multi-factor authentication, and understanding user roles is particularly relevant to this career. This course provides a foundation to work with and understand Microsoft cloud services, a growing component of the role.

See salaries and explore the career path for Help Desk Technician

Technical Trainer

A technical trainer develops and delivers training programs on technology-related topics. This course helps a technical trainer understand how to configure and manage Microsoft 365. By mastering the concepts within the course, a trainer can then teach this information to others effectively. The course covers many of the features of Microsoft 365, such as user and security group management, authentication, and configurations for Exchange and SharePoint. A technical trainer may find the overview of Microsoft 365 and its components particularly helpful.

See salaries and explore the career path for Technical Trainer

Network Administrator

Network administrators focus on maintaining and managing computer networks, ensuring they are running efficiently and securely. This course may be useful for aspiring network administrators because it covers topics such as Microsoft 365 networking, estimating bandwidth needs, and testing existing networks. By understanding Microsoft 365's infrastructure, a network administrator can better manage network resources and troubleshoot related issues. The course’s sections on directory synchronization and authentication methods would be useful.

See salaries and explore the career path for Network Administrator

Information Security Analyst

An information security analyst is responsible for protecting an organization's computer systems and networks from cyber threats. This course may be useful for a security analyst because it covers the management of user identities and roles, access and authentication methods, and security features within Microsoft 365. The course material on multi-factor authentication, data loss prevention, and managing access reviews will help build a security analyst's foundation. Understanding how to configure and manage security within Microsoft 365 is crucial for protecting organizational data.

See salaries and explore the career path for Information Security Analyst

IT Manager

An IT manager oversees a company's technology infrastructure and manages the IT department. This course may be useful because it provides a broad overview of Microsoft 365, from user management to configuring various services. This allows an IT manager to better understand their company's use of the Microsoft 365 platform. The course’s modules on managing user groups and licenses, configuring services such as Exchange and SharePoint, and planning for migrations may be useful. The course allows an IT Manager to better oversee their teams.

See salaries and explore the career path for IT Manager

IT Project Manager

An IT project manager oversees and coordinates technology-related projects within an organization. While this role does not require hands-on configuration, this course can assist an IT project manager by familiarizing them with the various aspects of Microsoft 365. Having basic knowledge of the Microsoft 365 platform, and its configuration requirements, can help an IT project manager to better plan and oversee projects. The material in this course helps an IT project manager to understand the various technical requirements related to Microsoft 365 projects.

See salaries and explore the career path for IT Project Manager

Business Analyst

A business analyst identifies business needs and helps develop solutions by analyzing data and processes. This course may be useful for a business analyst because it provides insight into Microsoft 365 tools and services used by many businesses. By understanding how Microsoft 365 works, a business analyst can better assess the impact of technology on business processes. The course’s overview of Microsoft 365 apps like Teams, Flow, and Planner can help a business analyst understand how these tools could improve business processes and communications.

See salaries and explore the career path for Business Analyst

Data Analyst

A data analyst examines and interprets data to identify trends and insights that can help businesses make informed decisions. While this role is not directly related to system administration, this course may be useful as it introduces tools and environments that are commonly used in business settings. Understanding how Microsoft 365 is configured and how data is stored and moved within the platform can help a data analyst understand data sources better. This course provides a foundation for navigating Microsoft 365.

See salaries and explore the career path for Data Analyst

Microsoft 365 Identity And Services (Exam MS-100)

What's inside

Learning objectives

Syllabus

Traffic lights

Save this course

Reviews summary

Ms-100 exam preparation & m365 overview

Activities

Career center

Reading list

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