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Kevin Brown

Course Updates January 2024

Update Version 3.0

Module 1: Describe cloud concepts

Lesson 19: What is Microsoft 365

Lesson 20: Office 365 vs Microsoft 365

Lesson 21: Demo: Microsoft 365 User and Admin portals

Lesson 22: Azure AD Overview (Microsoft Entra ID)

Lesson 23: Microsoft Entra Admin Center

Lesson 24: Azure AD portals summary

Lesson 27: Hybrid and Flexible work

Module 2: Microsoft 365 Services: MS-900

Lesson 30: Demo: Exchange online

Lesson 38: Microsoft Teams Collaboration

Lesson 39: Microsoft Teams Phone

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Course Updates January 2024

Update Version 3.0

Module 1: Describe cloud concepts

Lesson 19: What is Microsoft 365

Lesson 20: Office 365 vs Microsoft 365

Lesson 21: Demo: Microsoft 365 User and Admin portals

Lesson 22: Azure AD Overview (Microsoft Entra ID)

Lesson 23: Microsoft Entra Admin Center

Lesson 24: Azure AD portals summary

Lesson 27: Hybrid and Flexible work

Module 2: Microsoft 365 Services: MS-900

Lesson 30: Demo: Exchange online

Lesson 38: Microsoft Teams Collaboration

Lesson 39: Microsoft Teams Phone

Lesson 41: Demo: Microsoft OneDrive

Lesson 42: Yammer

Lesson 43: Demo: Yammer

Lecture 45: Project

Lecture 46: Demo: project

Lesson 47: Planner

Lesson 48: Demo: Planner

Lesson 49: Stream

Lesson 50 Demo: Stream

Lesson 51: Bookings

Lesson 52: Demo: Bookings

Lesson 53: To Do

Lesson 54: Demo: To Do

Lesson 55: Forms

Lesson 56: Demo: Forms

Lesson 57: Lists

Lesson 58 Demo: Lists

Lesson 59: reports

Lesson 60: other Microsoft 365 Applications

Lesson Demo eDiscovery

Lesson 61: Data Residency Requirements

Lesson 63: Limited Ring

Lesson 65: Windows 365

Lesson 66: Comparing Windows 365 to Virtual Desktop

Lesson 68: Understanding Autopilot

Lesson 69: Autopilot- Gather hardware information

Lesson 70: Autopilot- endpoint configuration

Lesson 71: Autopilot- verify client installation

Lesson 72: Co-management

Lesson 73: Configuration manager

Lesson 74: Tenant attach

Module 3: Security, Compliance, Privacy, and Trust in Microsoft 365: MS-900

Lesson 78: Zero trust model

Lesson 79: Common attack types

Lesson 80: GDAP

Lesson 81: Understanding Microsoft 365 Defender

Lesson 84: Conditional Access using Entra Admin Center

Lesson 85: Enable MFA

Lesson 86: Demo: Multi-Factor Authentication (MFA)

Lesson 87: Demo: Self-Service Password Reset

Lesson 88: Demo: Entra Self-Service Password Reset

Lesson 91: Microsoft Purview

Lesson 92: Microsoft Priva

Lesson 93: Understanding eDsicvoery

Lesson 94: Demo: eDiscovery

Lesson 95: Sensitivity Labels

Lesson 96: Label Policies

Lesson 97: Demo: Sensitivity Labels

Lesson 99: Data Loss Prevention

Lesson 100: Demo: Data Loss Prevention

Lesson 101: Demo secure score

Lesson 102: Insider risk management

Lesson103: Auditing

Lesson 105: Azure sentinel

Lesson 106: Azure sentinel optional demo

Lesson 107: (OPTIONAL) azure sentinel demo

Microsoft 365 pricing, licensing, and support

Lesson 109: Licenses and Add-ons

Lesson 112: Pricing Model, Cloud Solutions Provider, and Enterprise Agreements

Lesson 113: Billing Account Options

Lesson 114: Billing management

Lesson 115: Fixed-based pricing vs Consumption-based pricing

Lesson 116: Service health

Lesson 117: Support option

Lesson 118: Demo: Lockbox

Lesson 119: Microsoft 365 Lighthouse

Lesson 120: Service level agreement

Version 2.0:

This most recent update incorporates changes for the MS-900 exam

Updated topics include My Analytics, User Voice, Endpoint Manager, Billing Management and eDiscovery

Removed topics include Intune, which has reached end-of-life and has been replaced by Endpoint Manager

Version 1.0:

This MS-900 course provides foundational knowledge by using concepts and hands-on demonstrations of Microsoft 365 services. You will understand the considerations and benefits of Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.  Hands-on demonstrations include a walk-through of Exchange online, SharePoint online, Teams, OneDrive, Data Loss Prevention, Azure Information Protection, Intune, and many other technologies.

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What's inside

Learning objectives

  • Identify the key differences between microsoft 365 and office 365
  • Define enterprise mobility in microsoft 365
  • Describe identities, including cloud, on-premises, and hybrid identity
  • Describe cloud device management and protection, including the use of intune
  • Describe data protection, including the use of azure information protection
  • Describe compliance in general and the compliance features in microsoft 365
  • Describe microsoft 365 subscriptions, licenses, billing, and support

Syllabus

Introduction: MS-900
MS 900: Microsoft 365 Fundamentals Course Outline
MS-900 Big Picture
Playback Speed and Udemy Player Settings
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Covers Microsoft 365 Defender, which is essential for professionals responsible for protecting their organization's digital assets and responding to security threats
Explores Microsoft Purview, which helps organizations govern, protect, and manage their data, making it highly relevant for compliance and data governance roles
Includes demonstrations of various Microsoft 365 applications, such as Exchange Online, SharePoint Online, and Teams, providing practical insights for administrators
Provides foundational knowledge of Microsoft 365 services, which is beneficial for individuals starting their careers in IT or cloud computing
Examines Windows 365 and Autopilot, which are useful for IT professionals managing and deploying Windows environments in organizations
Features demonstrations using Entra Admin Center, which may require learners to familiarize themselves with the older Azure AD portal first

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Reviews summary

Ms-900 certification prep

According to learners, this course provides a solid foundation for the Microsoft 365 Fundamentals MS-900 exam. Students praise the clear explanations, helpful demonstrations, and the inclusion of practical examples. Many found the content well-structured and easy to follow, making complex topics accessible. The course is frequently recommended as a great starting point for understanding M365 concepts and preparing for the certification. While generally positive, some users noted that certain sections could benefit from more depth or more extensive practice questions to fully cover the exam scope.
Includes useful demos of Microsoft 365 services.
"The demonstrations were particularly helpful in visualizing the concepts."
"Seeing the actual Microsoft 365 portals in the demos was very practical."
"The hands-on demos reinforced my understanding of the services."
"I found the demos to be a key strength of the course."
Excellent introduction to Microsoft 365 basics.
"This is a great course for someone just starting out with Microsoft 365."
"Provides a comprehensive overview of the different M365 services."
"Gave me a solid understanding of the fundamentals."
"It's an ideal first step into the world of Microsoft 365."
Explanations are clear, lectures are easy to follow.
"The instructor explains concepts very clearly and makes them easy to understand."
"Lectures are concise and to the point, which helps with retention."
"I appreciated the way the course breaks down complex topics into manageable pieces."
"Content is well-structured and presented logically."
Strongly helps prepare for the MS-900 exam.
"This course provides a solid foundation for passing the MS-900 exam."
"It covered the vast majority of topics I needed to know for the certification."
"The content aligns well with the MS-900 exam objectives, making it a great study guide."
"I feel much more confident about taking the MS-900 after completing this course."
Some topics could use more detailed coverage.
"Certain areas felt a bit rushed or lacked deep dives."
"Could use more in-depth coverage on specific advanced features."
"I sometimes wished for more technical detail on certain subjects."
"The course is foundational, but some sections felt a little too basic."
Practice questions may not be sufficient or varied.
"While the course is good, the practice questions could be more extensive."
"I felt the included practice questions weren't quite enough to fully prepare."
"Needed to supplement with additional practice questions from other sources."
"The coverage in the practice tests sometimes felt limited compared to the real exam."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Fundamentals: MS-900 +Practice Questions with these activities:
Review Cloud Computing Fundamentals
Solidify your understanding of core cloud computing concepts before diving into Microsoft 365 specific implementations.
Browse courses on Cloud Computing
Show steps
  • Review the different cloud service models (IaaS, PaaS, SaaS).
  • Understand the benefits and challenges of cloud computing.
  • Familiarize yourself with key cloud terminology.
Read 'Microsoft 365 for Dummies'
Gain a comprehensive overview of Microsoft 365 features and functionalities.
Show steps
  • Read the book cover to cover.
  • Take notes on key concepts and features.
  • Identify areas where you need more clarification.
Practice Microsoft 365 Quizzes
Reinforce your understanding of Microsoft 365 concepts through practice quizzes and assessments.
Show steps
  • Find online practice quizzes for the MS-900 exam.
  • Take the quizzes and review your answers.
  • Focus on areas where you consistently score low.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Microsoft 365 Feature Comparison Chart
Deepen your understanding of Microsoft 365 by creating a comparison chart of different features and services.
Show steps
  • Choose several Microsoft 365 services to compare (e.g., Teams, Yammer, SharePoint).
  • Identify key features for each service.
  • Create a chart highlighting the similarities and differences.
  • Share your chart with other students for feedback.
Follow Microsoft Learn Modules on Security and Compliance
Enhance your knowledge of security and compliance features in Microsoft 365 through guided tutorials.
Browse courses on Security
Show steps
  • Search for relevant Microsoft Learn modules on security and compliance.
  • Work through the modules, completing the exercises and assessments.
  • Take notes on key concepts and configurations.
Design a Microsoft 365 Implementation Plan for a Small Business
Apply your knowledge by designing a Microsoft 365 implementation plan for a hypothetical small business.
Show steps
  • Define the business requirements and goals.
  • Choose the appropriate Microsoft 365 plan and services.
  • Outline the implementation steps and timeline.
  • Address security and compliance considerations.
Read 'Mastering Microsoft 365: Everything You Need to Know to Get the Most Out of Microsoft 365'
Expand your knowledge of advanced Microsoft 365 features and configurations.
Show steps
  • Read the book and focus on areas of interest.
  • Experiment with the features and configurations described in the book.
  • Use the book as a reference guide for specific tasks.

Career center

Learners who complete Microsoft 365 Fundamentals: MS-900 +Practice Questions will develop knowledge and skills that may be useful to these careers:
Microsoft 365 Consultant
A Microsoft 365 Consultant advises organizations on how to best use the Microsoft 365 platform. This role requires in-depth knowledge of the various Microsoft 365 applications and services, as well as an understanding of security and compliance. This course specifically explores these topics using hands-on demonstrations. Topics like pricing, licensing, and support, which are covered in the course, are important for consultants as they help organizations optimize their Microsoft 365 investment. By taking this course, a consultant can gain a strong foundation in these areas.
Systems Administrator
A systems administrator manages an organization's computer systems, ensuring they are running smoothly. This work includes managing user accounts, ensuring security protocols are followed, and implementing new services. This course offers knowledge of cloud concepts, Microsoft 365 services, and security which are vital for a systems administrator. The course's focus on topics like Microsoft Entra ID, Autopilot, and co-management can help a systems administrator manage their organization's systems with more proficiency. The security module within this course is especially relevant as a systems administrator must have a firm grasp on areas like conditional access and multi-factor authentication.
Cloud Solutions Architect
A Cloud Solutions Architect designs and implements cloud computing strategies for organizations. This role requires a deep understanding of cloud platforms, including Microsoft 365. This course provides detailed knowledge regarding the various Microsoft 365 services, such as Exchange Online, Teams, OneDrive, and SharePoint, which are all vital tools in a cloud architect's arsenal. This course also delves into cloud concepts, security, compliance, and licensing, all of which are crucial for a cloud architect who needs a well-rounded perspective. Knowledge of topics like hybrid work, zero trust model, and data loss prevention make this course a good fit.
Cloud Computing Specialist
A Cloud Computing Specialist focuses on the technical aspects of cloud computing, including implementation, maintenance, and support. This role involves a deep understanding of cloud platforms and services. This course provides a thorough overview of Microsoft 365, a major cloud platform, covering its various services and features. The course's exploration of topics like Azure, Microsoft Entra ID, and data loss prevention can help specialists who handle cloud-based systems and need to ensure secure operations. The practical demonstrations can be useful to understand how these services work in practice.
Data Security Analyst
A Data Security Analyst focuses on protecting sensitive information and ensuring compliance with data security policies. This role requires a strong understanding of security protocols and tools. This course includes an entire module dedicated to security, compliance, privacy, and trust within Microsoft 365, which is of great value to a data security analyst. The course content on data loss prevention, conditional access, and Microsoft Purview will equip a data security analyst with a better grasp of how to secure an organization's data within the Microsoft 365 environment. The demos showing the configuration of security features are particularly relevant for this role.
IT Support Specialist
An IT Support Specialist provides technical assistance to users within an organization. They may troubleshoot software issues and support end-users with various applications. This course offers a comprehensive examination of Microsoft 365 applications and services, like Teams, OneDrive, and Outlook. An IT support specialist must be proficient in these services to effectively assist users. The course also covers topics like user and admin portals, which are essential for an IT support role. The hands-on demonstrations within the course, like those related to data loss prevention and multi-factor authentication, may help an IT support specialist strengthen their technical skills.
Endpoint Management Specialist
An Endpoint Management Specialist focuses on managing and securing the devices used by an organization's employees such as laptops and mobile phones. This role requires knowledge of endpoint management solutions, including Microsoft Intune and Microsoft Endpoint Manager, both of which are discussed in this course. This course's lessons on topics like Windows Autopilot, configuration management, and device management can be useful for those specifically involved in endpoint management. Familiarity with security protocols, like conditional access, will enhance an endpoint management specialist's ability to protect their organization's devices and data.
Help Desk Analyst
A Help Desk Analyst provides first-line technical support to end-users, commonly resolving issues related to software and hardware. This role typically requires a broad understanding of computer systems and applications. This course explores Microsoft 365, including applications like Teams, OneDrive, and Exchange Online, which are often the subject of user inquiries. The course's focus on user and admin portals can be a very helpful resource for a help desk analyst. The lessons on topics such as multi-factor authentication and self-service password reset can assist an analyst in addressing common issues.
IT Trainer
An IT Trainer educates users on how to use various software and systems within an organization, ensuring that they can leverage these tools effectively. As this position involves training people on Microsoft 365, this course may be helpful. This course's broad overview of cloud concepts and Microsoft 365 applications can help a trainer better prepare learning material. The hands-on demonstrations, such as those covering Exchange Online and SharePoint, can be adapted for training sessions led by an IT trainer. This course can help provide the trainer with a more holistic understanding of Microsoft 365.
Compliance Officer
A compliance officer ensures that an organization adheres to legal and regulatory requirements, which often includes data protection and privacy. This role requires a thorough understanding of compliance frameworks and security protocols, which this course addresses, specifically within the context of Microsoft 365. The course's lessons on topics like data loss prevention, Microsoft Purview, and eDiscovery are particularly useful for a compliance officer who must ensure that an organization handles its data in a compliant manner. This course can be helpful in understanding Microsoft's compliance tools.
Technical Trainer
A Technical Trainer educates individuals or groups on how to use specific software or systems. This role requires a comprehensive understanding of the technology being taught and the ability to convey that information effectively. This course provides a thorough overview of the Microsoft 365 platform, making it a good foundation for a technical trainer who may need to teach on this topic. This course, with its focus on cloud concepts, services, security, and compliance, can serve as a useful resource for trainers looking to enhance their understanding of Microsoft 365. Additionally, familiarity with the Microsoft 365 admin portal can enhance a trainer's capacity to demonstrate key concepts.
IT Project Manager
An IT Project Manager oversees IT-related projects, ensuring the projects are completed on time and within budget. This role requires a broad understanding of technology and the ability to manage resources effectively. This course provides insights into the various services that are used by teams in corporate environments. This course's inclusion of concepts related to security and compliance, specifically within the Microsoft 365 ecosystem, helps an IT project manager build a well-rounded understanding of the technologies that they may be managing. Familiarity with the various Microsoft 365 applications can also assist project managers in tracking and facilitating tasks.
Technology Adoption Specialist
A Technology Adoption Specialist is responsible for helping users within an organization to adopt new technologies and processes. This includes educating people on how to use new applications and ensuring that these technologies are integrated into the workflow. This course may help such a specialist because of its comprehensive coverage of Microsoft 365 services such as Teams, SharePoint, and OneDrive. This course can provide insights into how to explain these tools and drive user engagement. Familiarity with Microsoft's administrative tools may further enhance the capacity of an adoption specialist to deliver successful technology rollouts.
Network Administrator
A Network Administrator manages an organization's network infrastructure, ensuring its proper functioning. As many modern networks utilize cloud services, which this course covers, a network administrator may find this course valuable. The course covers Microsoft Azure AD, which is often integrated into network infrastructure. The hands-on demonstrations of various services within Microsoft 365 may help a network administrator understand how to set up and manage services within the network. Additionally, familiarity with security protocols, like multi-factor authentication, covered by this course, may be particularly valuable.
Business Analyst
A Business Analyst examines business processes and identifies areas for improvement. They analyze data, document business requirements, and make recommendations to improve efficiency. Microsoft 365 is often used in businesses of all sizes. This course gives a business analyst an overview into how teams collaborate using tools such as Microsoft Teams, Lists, and Planner. These tools allow business analysts to better understand the workflow. The course's examination of the reporting features within Microsoft 365 can also be useful, as analysts frequently rely on data for their recommendations.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft 365 Fundamentals: MS-900 +Practice Questions.
Provides a more in-depth look at Microsoft 365, covering advanced features and configurations. It's suitable for those who want to go beyond the basics and gain a deeper understanding of the platform. It can be used as a reference guide for specific tasks and troubleshooting. It's a valuable resource for IT professionals and power users.
Provides a broad overview of Microsoft 365, making it an excellent resource for beginners. It covers the core applications and services within the Microsoft 365 ecosystem. It's particularly useful for understanding the differences between various plans and features. While not a deep dive, it serves as a helpful introduction and reference guide.

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