Microsoft 365 Managing Microsoft Teams (Exam MS-700) from Udemy

This course is for people interested in administering a Microsoft Teams environment or taking the MS-700 Microsoft Teams Administrator Associate certification exam. We will cover all they task required for a person charged with the day-to-day management of a Microsoft Teams environment. We will cover topics including planning and configuration, managing chat, calling and meetings settings and experiences, along with creating teams, membership, and app control. There will be a discussion about upgrading considerations as you move from Skype for Business to Teams. We will discuss using the various portals as well as PowerShell for administration. We will examine governance and lifecycle management as well as security and compliance, including guest and external access. This course will help you understand how to deploy and manage various Microsoft Teams endpoints such as desktop, mobile and IP phones. You will learn how to monitor the environment using usage reports, Call Analytics, Call Quality Dashboard and Power BI. As a cloud PBX solution, we will gain an understanding of how to manage phone numbers, emergency address configuration, call routing, auto attendants as well call parking, caller ID policies and calling plans. If you are sitting the exam to earn your MS-700 Microsoft Teams Administrator Associate certification, this course will cover all the skills being measured.

What's inside

Learning objectives

Gain and understanding of the features in microsoft teams
Learn how to manage and administer the various parts of microsoft teams
How to deploy audio conferencing and telephony solutions

Manage apps and service access
Protect your environment using security and compliance
Monitor and troubleshoot microsoft teams

Gain and understanding of the features in microsoft teams
Learn how to manage and administer the various parts of microsoft teams
How to deploy audio conferencing and telephony solutions
Manage apps and service access
Protect your environment using security and compliance
Monitor and troubleshoot microsoft teams

Syllabus

Introduction

Teams Overview

Core Teams

Understanding Teams Architecture

Overview of Teams Telephony

Overview of Admin Roles

Overview of Client Options

Network Plan and Configuration

Understanding Teams Network Traffic

Using the Network Planner

Using the Network Testing Companion

Adding Reporting Labels in Teams

Implementing Quality of Service

Governance and Lifecycle Management

Using Templates

Setting up Microsoft 365 Group Creation Policies

Configuring Microsoft 365 Groups Naming and Expiration Policy

Managing Teams Lifecycle

Guest and External Access

Configuring Guest Access in Azure AD

Configure Guest Access in Teams

Managing Guest Permissions for a Team

Using Access Review to Manage Guests

Managing External Access in Teams

Security and Compliance

Enabling Group and Site Sensitivity Labels in 365

Creating and Managing Sensitivity Labels

Creating and Managing Retention Policies

Creating Security and Compliance Alerts

Understanding and Creating Information Barriers

Creating and Managing Data Loss Prevention Policies

Deploying Communication Compliance

Microsoft Teams Endpoints

Deploying Teams Client

Updating Teams Desktop

Managing Device Settings and Firmware

Managing Configuration Profiles

Using Device Tags

Monitor and Analyze Service

Viewing Teams Usage Reports

Viewing Microsoft 365 Usage Reports

Optimizing Call Quality with Call Analytics

Using the Call Quality Dashboard

Using Power BI Connector with CQD

Manage Chat and Collaboration

Configuring Messaging Policies

Managing Private Channel Creation at Tenant and Team Level

Configuring E-mail Integration

Sharing Files in Teams

Meeting Experience Administration

Configuring Meeting Settings

Creating Meeting Policies

Managing Live Event Policies and Settings

Configuring Conference Bridge Settings

Manage Phone Numbers

Choosing PSTN Connectivity

Getting Phone Numbers

Managing Emergency Address

Overview of Dynamic Emergency Calling

Managing User Phone Numbers

Managing User Calls

Manage Phone System

Creating Resource Accounts

Managing Call Queues

Creating Auto Attendants

Enabling Call Park

Managing Calling Features

Overview of Caller ID Policies

Understanding the Direct Routing Health Dashboard

Manage Teams and App Policies

Creating a Team

Managing Privacy Levels

Archiving, Deleting and Restoring a Team

Using Policy Packages

Managing Team Users

Configuring Dynamic Membership

Managing Org-level App Settings and Policies

Managing App Setup Policies

Conclusion

Course Recap

Course Assessment

Microsoft 365 Managing Microsoft Teams (Exam MS-7000 - Assessment

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores Microsoft Teams, which is the de facto standard in business communications

Useful for IT professionals seeking to manage and administer Microsoft Teams environments

Covers the core skills being measured in the MS-700 Microsoft Teams Administrator Associate certification exam

Taught by Intellezy Trainers, who are experienced in administering Microsoft Teams

Requires learners to have some prior experience with Microsoft Teams and related technologies

Some elements of the course may be outdated as Microsoft Teams continues to evolve

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Managing Microsoft Teams (Exam MS-700) with these activities:

Review Modern Microsoft Software

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Refreshes working knowledge of Microsoft software that will be critical for success in this course.

Browse courses on Microsoft Teams

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Review Microsoft 365 offerings.
Review basic Microsoft Teams functionality.

Find a Microsoft Teams mentor

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Finding a Microsoft Teams mentor can help you learn from someone who has experience using the platform.

Browse courses on Collaboration

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Network with people who use Microsoft Teams.
Attend Microsoft Teams events.
Ask your colleagues for recommendations.

Review the basics of Microsoft Teams

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Reviewing the basics of Microsoft Teams will help you better understand the concepts covered in this course.

Browse courses on Microsoft Teams

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Review the Microsoft Teams documentation.
Watch some Microsoft Teams tutorial videos.
Practice using Microsoft Teams in a test environment.

12 other activities

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Practice Managing Microsoft Teams Settings

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Develops practical skills in managing Microsoft Teams settings, which is a key responsibility of a Teams administrator.

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Practice configuring team settings, such as membership, permissions, and privacy.
Practice managing chat and meeting settings.

Create a Microsoft Teams Test Environment

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Creates an environment that will enable the student to experiment and apply concepts learned in this course.

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Provision a Microsoft Teams environment.
Configure basic Teams settings.
Create test users and teams.

Complete the Microsoft Teams training modules

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Completing the Microsoft Teams training modules will help you learn how to use Microsoft Teams effectively.

Browse courses on Collaboration

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Sign up for a Microsoft Teams training module.
Complete the training modules at your own pace.
Take the quizzes to test your understanding.

Participate in Microsoft Teams Administrator Forums

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Connects students with other Microsoft Teams administrators, providing opportunities to share experiences, ask questions, and learn from others.

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Join Microsoft Teams administrator forums.
Engage in discussions and ask questions.
Share knowledge and experiences with other administrators.

Contribute to Microsoft Teams Open Source Projects

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Provides hands-on experience in working with the Microsoft Teams codebase, enhancing understanding of the platform's inner workings.

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Identify open source Microsoft Teams projects.
Review documentation and contribute to discussions.
Submit code contributions.

Practice using Microsoft Teams features

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Practicing using Microsoft Teams features will help you become more proficient in using the platform.

Browse courses on Collaboration

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Create a team and add members.
Start a chat or video call.
Share files and collaborate on documents.
Use the Teams mobile app.

Volunteer to help others learn Microsoft Teams

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Volunteering to help others learn Microsoft Teams can help you solidify your understanding of the platform and its features.

Browse courses on Collaboration

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Find a volunteer opportunity.
Sign up for the volunteer opportunity.
Help others learn Microsoft Teams.

Follow Tutorials on Advanced Microsoft Teams Features

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Deepens understanding of advanced Microsoft Teams features, enhancing the student's ability to manage and troubleshoot complex environments.

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Follow tutorials on deploying and managing Microsoft Teams add-ins.
Follow tutorials on integrating Microsoft Teams with other Microsoft services, such as SharePoint and OneDrive.
Follow tutorials on troubleshooting common Microsoft Teams issues.

Participate in a Microsoft Teams competition

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Participating in a Microsoft Teams competition will help you test your skills and learn from others.

Browse courses on Collaboration

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Find a Microsoft Teams competition to participate in.
Register for the competition.
Prepare for the competition.
Compete in the competition.

Contribute to the Microsoft Teams open source project

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Contributing to the Microsoft Teams open source project can help you learn about the platform's internals and development process.

Browse courses on Collaboration

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Find an issue to work on.
Fork the Microsoft Teams repository.
Make changes to the code.
Submit a pull request.

Create a Microsoft Teams user guide

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Creating a Microsoft Teams user guide will help you solidify your understanding of the platform and its features.

Browse courses on Collaboration

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Gather information about Microsoft Teams features.
Organize the information into a logical structure.
Write the user guide.
Review and edit the user guide.
Publish the user guide.

Create a Microsoft Teams blog post

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Creating a Microsoft Teams blog post can help you share your knowledge of the platform with others.

Browse courses on Collaboration

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Choose a topic for your blog post.
Write the blog post.
Edit and proofread the blog post.
Publish the blog post.

Career center

Learners who complete Microsoft 365 Managing Microsoft Teams (Exam MS-700) will develop knowledge and skills that may be useful to these careers:

Communications Manager

Communications Managers are responsible for managing an organization's communication systems. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in a Communications Manager role.

See salaries and explore the career path for Communications Manager

Unified Communications Engineer

Unified Communications Engineers design, implement, and maintain unified communications systems. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Unified Communications Engineer role.

See salaries and explore the career path for Unified Communications Engineer

Telephony Engineer

Telephony Engineers design, implement, and maintain telephone systems. This includes Microsoft Teams telephony. This course provides you with a strong foundation in Teams telephony administration and management. With this knowledge, you may be more successful in a Telephony Engineer role.

See salaries and explore the career path for Telephony Engineer

Security Analyst

Security Analysts protect an organization's computer systems and networks from security threats. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams security and compliance. With this knowledge, you may be more successful in a Security Analyst role.

See salaries and explore the career path for Security Analyst

IT Manager

IT Managers oversee an organization's IT systems and infrastructure. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in an IT Manager role.

See salaries and explore the career path for IT Manager

Collaboration Engineer

Collaboration Engineers design and implement collaboration technologies such as Microsoft Teams. This course provides you with a strong foundation in Teams architecture, administration, and management. With this knowledge, you may be more successful in the role.

See salaries and explore the career path for Collaboration Engineer

Systems Administrator

Systems Administrators manage an organization's computer systems and networks. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Systems Administrator role.

See salaries and explore the career path for Systems Administrator

Network Engineer

Network Engineers design, implement, and maintain computer networks. This includes the network infrastructure for Microsoft Teams. This course provides you with a strong foundation in Teams network planning and configuration. With this knowledge, you may be more successful in a Network Engineer role.

See salaries and explore the career path for Network Engineer

IT Auditor

IT Auditors assess the security and compliance of IT systems and networks. This includes Microsoft Teams. Security and compliance are important considerations for Teams deployments. Getting certified as a Microsoft Teams Administrator shows you have the knowledge to audit Teams deployments. This may make you a more competitive candidate for IT Auditor roles that focus on Microsoft Teams.

See salaries and explore the career path for IT Auditor

Information Technology Consultant

Information Technology Consultants provide guidance to organizations on how to use IT to improve their business. Many organizations use Microsoft Teams. This course provides you with the knowledge you need to guide clients on how to deploy, manage, and secure Teams. This may make you a more competitive candidate for Information Technology Consultant roles that focus on Microsoft Teams.

See salaries and explore the career path for Information Technology Consultant

IT Analyst

IT Analysts provide technical support to users. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in an IT Analyst role.

See salaries and explore the career path for IT Analyst

Service Desk Analyst

Service Desk Analysts provide technical support to users. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in a Service Desk Analyst role.

See salaries and explore the career path for Service Desk Analyst

Project Manager

Project Managers plan and execute projects. This includes projects to deploy or upgrade Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Project Manager role.

See salaries and explore the career path for Project Manager

Cloud Engineer

Cloud Engineers design, implement, and maintain cloud-based systems. This includes Microsoft Teams. Getting certified as a Microsoft Teams Administrator shows you have expertise configuring, managing, and securing Teams. This may make you a more competitive candidate for Cloud Engineer roles that focus on Microsoft Teams.

See salaries and explore the career path for Cloud Engineer

Business Analyst

Business Analysts help stakeholders understand business needs and find solutions to problems. By understanding the architecture of Microsoft Teams, Teams telephony, and Teams endpoints, you may better understand the communication and collaboration challenges your clients face. With this knowledge, you can develop more effective solutions for their business.

See salaries and explore the career path for Business Analyst