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Microsoft 365 Managing Microsoft Teams (Exam MS-700)

Intellezy Trainers

This course is for people interested in administering a Microsoft Teams environment or taking the MS-700 Microsoft Teams Administrator Associate certification exam.  We will cover all they task required for a person charged with the day-to-day management of a Microsoft Teams environment.  We will cover topics including planning and configuration, managing chat, calling and meetings settings and experiences, along with creating teams, membership, and app control.  There will be a discussion about upgrading considerations as you move from Skype for Business to Teams.  We will discuss using the various portals as well as PowerShell for administration.   We will examine governance and lifecycle management as well as security and compliance, including guest and external access.   This course will help you understand how to deploy and manage various Microsoft Teams endpoints such as desktop, mobile and IP phones.  You will learn how to monitor the environment using usage reports, Call Analytics, Call Quality Dashboard and Power BI.   As a cloud PBX solution, we will gain an understanding of how to manage phone numbers, emergency address configuration, call routing, auto attendants as well call parking, caller ID policies and calling plans.  If you are sitting the exam to earn your MS-700 Microsoft Teams Administrator Associate certification, this course will cover all the skills being measured. 

Read more

This course is for people interested in administering a Microsoft Teams environment or taking the MS-700 Microsoft Teams Administrator Associate certification exam.  We will cover all they task required for a person charged with the day-to-day management of a Microsoft Teams environment.  We will cover topics including planning and configuration, managing chat, calling and meetings settings and experiences, along with creating teams, membership, and app control.  There will be a discussion about upgrading considerations as you move from Skype for Business to Teams.  We will discuss using the various portals as well as PowerShell for administration.   We will examine governance and lifecycle management as well as security and compliance, including guest and external access.   This course will help you understand how to deploy and manage various Microsoft Teams endpoints such as desktop, mobile and IP phones.  You will learn how to monitor the environment using usage reports, Call Analytics, Call Quality Dashboard and Power BI.   As a cloud PBX solution, we will gain an understanding of how to manage phone numbers, emergency address configuration, call routing, auto attendants as well call parking, caller ID policies and calling plans.  If you are sitting the exam to earn your MS-700 Microsoft Teams Administrator Associate certification, this course will cover all the skills being measured. 

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What's inside

Learning objectives

  • Gain and understanding of the features in microsoft teams
  • Learn how to manage and administer the various parts of microsoft teams
  • How to deploy audio conferencing and telephony solutions
  • Manage apps and service access
  • Protect your environment using security and compliance
  • Monitor and troubleshoot microsoft teams

Syllabus

Introduction
Teams Overview
Core Teams
Understanding Teams Architecture
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Overview of Teams Telephony
Overview of Admin Roles
Overview of Client Options
Network Plan and Configuration
Understanding Teams Network Traffic
Using the Network Planner
Using the Network Testing Companion
Adding Reporting Labels in Teams
Implementing Quality of Service
Governance and Lifecycle Management
Using Templates
Setting up Microsoft 365 Group Creation Policies
Configuring Microsoft 365 Groups Naming and Expiration Policy
Managing Teams Lifecycle
Guest and External Access
Configuring Guest Access in Azure AD
Configure Guest Access in Teams
Managing Guest Permissions for a Team
Using Access Review to Manage Guests
Managing External Access in Teams
Security and Compliance
Enabling Group and Site Sensitivity Labels in 365
Creating and Managing Sensitivity Labels
Creating and Managing Retention Policies
Creating Security and Compliance Alerts
Understanding and Creating Information Barriers
Creating and Managing Data Loss Prevention Policies
Deploying Communication Compliance
Microsoft Teams Endpoints
Deploying Teams Client
Updating Teams Desktop
Managing Device Settings and Firmware
Managing Configuration Profiles
Using Device Tags
Monitor and Analyze Service
Viewing Teams Usage Reports
Viewing Microsoft 365 Usage Reports
Optimizing Call Quality with Call Analytics
Using the Call Quality Dashboard
Using Power BI Connector with CQD
Manage Chat and Collaboration
Configuring Messaging Policies
Managing Private Channel Creation at Tenant and Team Level
Configuring E-mail Integration
Sharing Files in Teams
Meeting Experience Administration
Configuring Meeting Settings
Creating Meeting Policies
Managing Live Event Policies and Settings
Configuring Conference Bridge Settings
Manage Phone Numbers
Choosing PSTN Connectivity
Getting Phone Numbers
Managing Emergency Address
Overview of Dynamic Emergency Calling
Managing User Phone Numbers
Managing User Calls
Manage Phone System
Creating Resource Accounts
Managing Call Queues
Creating Auto Attendants
Enabling Call Park
Managing Calling Features
Overview of Caller ID Policies
Understanding the Direct Routing Health Dashboard
Manage Teams and App Policies
Creating a Team
Managing Privacy Levels
Archiving, Deleting and Restoring a Team
Using Policy Packages
Managing Team Users
Configuring Dynamic Membership
Managing Org-level App Settings and Policies
Managing App Setup Policies
Conclusion
Course Recap
Course Assessment
Microsoft 365 Managing Microsoft Teams (Exam MS-7000 - Assessment

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores Microsoft Teams, which is the de facto standard in business communications
Useful for IT professionals seeking to manage and administer Microsoft Teams environments
Covers the core skills being measured in the MS-700 Microsoft Teams Administrator Associate certification exam
Taught by Intellezy Trainers, who are experienced in administering Microsoft Teams
Requires learners to have some prior experience with Microsoft Teams and related technologies
Some elements of the course may be outdated as Microsoft Teams continues to evolve

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Activities

Coming soon We're preparing activities for Microsoft 365 Managing Microsoft Teams (Exam MS-700). These are activities you can do either before, during, or after a course.

Career center

Learners who complete Microsoft 365 Managing Microsoft Teams (Exam MS-700) will develop knowledge and skills that may be useful to these careers:
Communications Manager
Communications Managers are responsible for managing an organization's communication systems. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in a Communications Manager role.
Unified Communications Engineer
Unified Communications Engineers design, implement, and maintain unified communications systems. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Unified Communications Engineer role.
Telephony Engineer
Telephony Engineers design, implement, and maintain telephone systems. This includes Microsoft Teams telephony. This course provides you with a strong foundation in Teams telephony administration and management. With this knowledge, you may be more successful in a Telephony Engineer role.
Security Analyst
Security Analysts protect an organization's computer systems and networks from security threats. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams security and compliance. With this knowledge, you may be more successful in a Security Analyst role.
IT Manager
IT Managers oversee an organization's IT systems and infrastructure. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in an IT Manager role.
Collaboration Engineer
Collaboration Engineers design and implement collaboration technologies such as Microsoft Teams. This course provides you with a strong foundation in Teams architecture, administration, and management. With this knowledge, you may be more successful in the role.
Systems Administrator
Systems Administrators manage an organization's computer systems and networks. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Systems Administrator role.
Network Engineer
Network Engineers design, implement, and maintain computer networks. This includes the network infrastructure for Microsoft Teams. This course provides you with a strong foundation in Teams network planning and configuration. With this knowledge, you may be more successful in a Network Engineer role.
IT Auditor
IT Auditors assess the security and compliance of IT systems and networks. This includes Microsoft Teams. Security and compliance are important considerations for Teams deployments. Getting certified as a Microsoft Teams Administrator shows you have the knowledge to audit Teams deployments. This may make you a more competitive candidate for IT Auditor roles that focus on Microsoft Teams.
Information Technology Consultant
Information Technology Consultants provide guidance to organizations on how to use IT to improve their business. Many organizations use Microsoft Teams. This course provides you with the knowledge you need to guide clients on how to deploy, manage, and secure Teams. This may make you a more competitive candidate for Information Technology Consultant roles that focus on Microsoft Teams.
IT Analyst
IT Analysts provide technical support to users. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in an IT Analyst role.
Service Desk Analyst
Service Desk Analysts provide technical support to users. This includes Microsoft Teams. This course provides you with a comprehensive understanding of Teams administration, management, security, and compliance. With this knowledge, you may be more successful in a Service Desk Analyst role.
Project Manager
Project Managers plan and execute projects. This includes projects to deploy or upgrade Microsoft Teams. This course provides you with a comprehensive understanding of Teams architecture, administration, and management. With this knowledge, you may be more successful in a Project Manager role.
Cloud Engineer
Cloud Engineers design, implement, and maintain cloud-based systems. This includes Microsoft Teams. Getting certified as a Microsoft Teams Administrator shows you have expertise configuring, managing, and securing Teams. This may make you a more competitive candidate for Cloud Engineer roles that focus on Microsoft Teams.
Business Analyst
Business Analysts help stakeholders understand business needs and find solutions to problems. By understanding the architecture of Microsoft Teams, Teams telephony, and Teams endpoints, you may better understand the communication and collaboration challenges your clients face. With this knowledge, you can develop more effective solutions for their business.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft 365 Managing Microsoft Teams (Exam MS-700).
This official guide from Microsoft provides detailed instructions on how to administer and manage Microsoft Teams. It's an essential resource for anyone responsible for managing Teams in their organization.
This comprehensive guide to Microsoft Teams covers everything from basic setup and configuration to advanced features and functionality. It's a great resource for anyone who wants to get the most out of Teams.
A beginner-friendly guide to Microsoft Teams, covering the basics of using the platform for communication, collaboration, and file sharing.
A collection of case studies and examples of how Microsoft Teams is being used in various industries and organizations, with a focus on best practices and lessons learned.
Provides a comprehensive overview of Microsoft Teams, covering all the essential features and functionality. It's a great starting point for anyone new to Teams or who wants to learn more about its capabilities.
Is specifically designed for IT professionals who need to deploy, manage, and troubleshoot Microsoft Teams. It covers all the technical aspects of Teams administration, making it a valuable resource for IT pros.
Guide to managing and administering Microsoft Teams. It covers everything from planning and deployment to management and troubleshooting.
A practical guide to using Microsoft Teams for business communication and collaboration, including best practices for team management, file sharing, and video conferencing.
An official guide from Microsoft on how to use Microsoft Teams for communication, collaboration, and file sharing.

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