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Salesforce Support Engineer

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April 29, 2024 3 minute read

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Salesforce Support Engineers provide technical support to customers using Salesforce software, a customer relationship management (CRM) platform. They help customers resolve issues, answer questions, and provide training on how to use the software. Salesforce Support Engineers are typically responsible for the following tasks:

Job Responsibilities

Troubleshooting and resolving technical issues with Salesforce software

Answering customer questions about Salesforce software

Providing training and support on how to use Salesforce software

Documenting and tracking customer issues

Working with other Salesforce Support Engineers to resolve complex issues

Staying up-to-date on the latest Salesforce software releases

Education and Experience

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Salaries for Salesforce Support Engineer

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$103,000

$131,000

$155,000

$131,000

San Francisco

$120,000

$147,000

$176,000

$147,000

Seattle

$74,000

$88,000

$104,000

$88,000

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$103,000

$131,000

$155,000

$131,000

San Francisco

$120,000

$147,000

$176,000

$147,000

Seattle

$74,000

$88,000

$104,000

$88,000

Austin

$102,000

$146,000

$178,000

$146,000

Toronto

$98,000

$119,000

$134,000

$119,000

London

£50,000

£60,000

£70,000

£60,000

Paris

€34,000

€42,000

€55,000

€42,000

Berlin

€67,000

€71,000

€84,000

€71,000

Tel Aviv

₪37,500

₪44,400

₪55,300

₪44,400

Singapore

S$62,000

S$78,000

S$99,000

S$78,000

Beijing

¥48,800

¥62,100

¥86,600

¥62,100

Shanghai

¥144,000

¥198,000

¥246,000

¥198,000

Bengalaru

₹330,000

₹480,000

₹674,000

₹480,000

Delhi

₹418,000

₹496,000

₹855,000

₹496,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Salesforce Support Engineer

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We've curated one courses to help you on your path to Salesforce Support Engineer. Use these to develop your skills, build background knowledge, and put what you learn to practice.

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Salesforce Flows: Get Started with Lightning Flow Builder

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Featured in The Course Notes

This career is mentioned in our blog, The Course Notes. Read one article that features Salesforce Support Engineer:

Culture & The Humanities

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Featured in The Course Notes

Read one article that features this career, Salesforce Support Engineer from our blog, The Course Notes:

Culture & The Humanities

23 minute read

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