Telecommunications Manager

Traditionally, Telecommunications Managers oversaw telecommunications networks and infrastructure of organizations, usually medium to large in size. With the advent of digitalization, cloud computing, SD-WAN, and wireless technology, there is an increased focus not just on communication within an organization, but securely connecting devices on a business’s network, across multiple geographic locations, and with an organization’s partners.

What does a Telecommunications Manager do?

In this role, the Telecommunications Manager provides the leadership and vision for an organization’s telecommunications network. Some core responsibilities of the Telecommunications Manager include:

• Managing the procurement, implementation, testing, maintenance, and upgrades of all telecommunications network infrastructure
• Evaluating emerging technologies for business applications
• Negotiating with vendors for telecommunications equipment and services
• Developing and managing the telecommunications budget
• Ensuring regulatory compliance with telecommunications laws and regulations

What background would suit a Telecommunications Manager?

Telecommunications Managers often have a background in telecommunications engineering, computer science, or a related field. They typically have several years of experience in network administration, and many hold industry certifications.

To be successful in this role, one should have a strong foundation in the protocols that govern how data is transmitted, a solid hands-on understanding of telecommunications infrastructure, and the importance of robust security.

How to Advance as a Telecommunications Manager

To advance, most take on additional responsibilities over time. Some common paths for growth include taking on leadership of additional projects, undertaking project management certification, and learning new technologies.

It is also possible to transition to other roles with broader scope, such as Chief Technology Officer (CTO) or IT Director.

Transfer of Skills outside of Telecommunications Manager

With the growth of cloud technologies and software defined networks, the role of Telecommunications Manager is evolving. Modern Telecommunications Managers may participate in projects across the organization, from cybersecurity to facilities management to software development;

As a result, the skills developed in Telecommunications Management can be valuable in a variety of related fields.

Challenges in this role

Telecommunications Managers may at times encounter some common challenges, such as:

• Keeping up with the rapid pace of technological change
• Managing the increasing complexity of telecommunications networks
• Ensuring the security of telecommunications networks and data
• Managing the costs of telecommunications services
• Dealing with vendor relationships

Self-guided Projects that may assist you:

To better understand the work of Telecommunications Managers and prepare for this career, consider undertaking the following projects:

• Build a simple network using a network simulator
• Configure a router or switch
• Troubleshoot a network problem
• Research a new telecommunications technology
• Take a free online course on telecommunications

How online courses can help

Online courses provide a convenient and flexible way to learn about the skills and technologies used in telecommunications management. These courses can help you improve your knowledge and skills in areas such as:

• Network design and architecture
• Telecommunications protocols
• Network security
• Telecommunications regulations
• Cloud computing
• Software defined networks
• SD-WAN technologies
• Project management

Online courses can provide a well-rounded foundation in telecommunications management. However, they are likely not sufficient by themselves to enter the profession, especially in a management capacity. Hands-on experience is invaluable and may be gained through networking, volunteering, independent projects, or certification courses.