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Customer Service Supervisor

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April 29, 2024 3 minute read

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Customer service supervisors oversee teams of customer service representatives, ensuring that customers receive prompt and efficient assistance. They are responsible for training and developing employees, monitoring customer interactions, and resolving complaints and issues. Customer service supervisors typically have a strong understanding of customer service principles and practices, as well as experience in management and leadership.

Essential Skills

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Salaries for Customer Service Supervisor

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$68,000

$85,000

$105,000

$85,000

San Francisco

$76,000

$93,000

$125,000

$93,000

Seattle

$68,000

$82,000

$98,000

$82,000

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$68,000

$85,000

$105,000

$85,000

San Francisco

$76,000

$93,000

$125,000

$93,000

Seattle

$68,000

$82,000

$98,000

$82,000

Austin

$58,000

$74,000

$93,000

$74,000

Toronto

$53,000

$59,000

$67,000

$59,000

London

£30,000

£37,000

£46,000

£37,000

Paris

€34,000

€44,000

€59,000

€44,000

Berlin

€51,000

€57,000

€64,000

€57,000

Tel Aviv

₪37,000

₪43,000

₪56,000

₪43,000

Singapore

S$8,000

S$12,000

S$14,000

S$12,000

Beijing

¥72,400

¥95,300

¥116,000

¥95,300

Shanghai

¥69,300

¥101,000

¥142,000

¥101,000

Bengalaru

₹179,500

₹313,000

₹482,000

₹313,000

Delhi

₹228,000

₹302,000

₹394,000

₹302,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Customer Service Supervisor

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We've curated three courses to help you on your path to Customer Service Supervisor. Use these to develop your skills, build background knowledge, and put what you learn to practice.

Sorted from most relevant to least relevant:

Retail Customer Service

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Customer Service Foundation

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Using Call Monitoring to Measure Quality

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