About this Paths
This collection of courses provides newcomers with the first step they need to start a career in IT. After completing this path, learners should be prepared to begin an entry-level IT job, such as Help Desk Technician or Desktop Support Technician, that provides additional hands-on experience. With some experience, learners will be ready to move into more formal certification programs, such as Microsoft's MCSA collection of certification titles.The target audience for this path is anyone who is interested in starting an entry-level job in IT. This career track is also suitable for those switching into the IT industry, and who are focused on the operations side of IT, rather than the software development side.
What You'll Learn
| From | Pluralsight |
|---|---|
| Hours | 41 |
| Instructors | Daniel Lachance, Glenn Weadock, Vlad Catrinescu, Ben Piper, Brien Posey, Kunal D Mehta, David Davis, Justin Harris, Mark Ingram, Mike Halsey, Fran Gilbane, Rich Gilbane, Theresa Miller |
| Language | English |
| Subjects | IT & Networking Personal Development |
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
PATH Employment Specialist $34k
Collection Trainer $46k
Regional PATH Coordinator $47k
Newcomers ESL Teacher $49k
Collection Administrator $56k
Collection Operations $58k
Speech Lang Path- EIP $59k
Technical Specialist Path $68k
Data path/forwarding Engineer $81k
Data Path / Forwarding Engineer $85k
Algorithm Engineer - Path-Planning $101k
Collection Scientist $116k
Courses in this Paths
Listed in the order in which they should be taken
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Computer Fundamentals: Hardware PC hardware options change at a rapid pace, and it can be difficult to know which hardware is needed to match a specific computing need. In this course, Computer Fundamentals:... Pluralsight |
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Computer Fundamentals: Mobile Devices Aspiring computer technicians must be familiar with the wide world of mobile devices. In this course, Computer Fundamentals: Mobile Devices, you will learn foundational knowledge... Pluralsight |
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Computer Fundamentals: Operating Systems Operating systems are the beating heart of computer systems: the hidden engine that makes everything else possible. Every IT professional must have a solid grounding in modern... Pluralsight |
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Computer Fundamentals: Operational Procedures Organizations use standard sets of policies and procedures for the consistent application of best practices to ensure IT systems and data are functional and protected. In this... Pluralsight |
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Computer Fundamentals: Networking Computer networks are at the core of our everyday lives. While any wireless technology is often referred to as wireless, and most networked ones as simply a network, there are... Pluralsight |
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In this course, you'll get a practical, hands-on understanding of how to troubleshoot network-related issues. You'll learn all about IPv4 and IPv6 network connectivity, how... Pluralsight |
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Computer Fundamentals: Security Aspiring computer technicians must be able to implement security, one of the most important concerns of any IT organization. In this course, Computer Fundamentals: Security,... Pluralsight |
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Do you have security concerns as more and more of your personal and business information flows through technology? This course will teach you the basic concepts of end user... Pluralsight |
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Introduction to Business Information Technology This course will give you a high level technical overview of the IT industry - its classification, how things work in organizations, core components of an infrastructure like... Pluralsight |
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Virtualization: The Big Picture New to virtualization? This course is one of the best entry-level virtualization courses you will find. In this course, Virtualization: The Big Picture, you’ll learn why you need... Pluralsight |
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Introduction to Microsoft Cloud Services There are now over 130 million monthly active users on Office 365, and over 90% of the Fortune 500 using at least one Microsoft cloud service. In this day and age, it’s important... Pluralsight |
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Getting Started with Microsoft Messaging Fundamentals This is a beginner course that will serve as the first step in understanding how a Microsoft-based messaging system works. The basic concepts of Microsoft Exchange and Office 365... Pluralsight |
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Basic Administration of SharePoint 2016 SharePoint adoption is increasing rapidly on premises and in the cloud. Don't get left behind, because no matter your current skill set or IT interests, there are one or more... Pluralsight |
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Technology Troubleshooting Essentials IT Systems are hugely complicated, with almost infinite combinations of hardware, software, and peripherals. When you factor in environmental considerations and human error,... Pluralsight |
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Computer Fundamentals: Hardware and Network Troubleshooting A structured approach to solving computing problems results in cost savings and quicker problem resolution times. In this course, Computer Fundamentals: Hardware and Network... Pluralsight |
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Computer Fundamentals: Software Troubleshooting Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer... Pluralsight |
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Help Desk Essentials: Customer Interaction This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees. Pluralsight |
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Understanding Customer Service Processes and Procedures Do you strive to increase customer service satisfaction for your company? In this course, Understanding Customer Service Processes and Procedures, you will follow the path of a... Pluralsight |
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Support Center Tools, Technologies, and Metrics Have you noticed that your company's overall customer support satisfaction needs to be improved, but don't know where or how to start? In this course, Support Center Tools,... Pluralsight |
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Dealing with Irrational Customers and Escalating Complaints A successful Support Center is prepared for any customer situation. In this course, Dealing with Irrational Customers and Escalating Complaints, you will learn to educate your... Pluralsight |
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| From | Pluralsight |
|---|---|
| Hours | 41 |
| Instructors | Daniel Lachance, Glenn Weadock, Vlad Catrinescu, Ben Piper, Brien Posey, Kunal D Mehta, David Davis, Justin Harris, Mark Ingram, Mike Halsey, Fran Gilbane, Rich Gilbane, Theresa Miller |
| Language | English |
| Subjects | IT & Networking Personal Development |
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
PATH Employment Specialist $34k
Collection Trainer $46k
Regional PATH Coordinator $47k
Newcomers ESL Teacher $49k
Collection Administrator $56k
Collection Operations $58k
Speech Lang Path- EIP $59k
Technical Specialist Path $68k
Data path/forwarding Engineer $81k
Data Path / Forwarding Engineer $85k
Algorithm Engineer - Path-Planning $101k
Collection Scientist $116k
Similar Courses
Sorted by relevance
