Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are over 520,000 open jobs in IT support with a median entry-level salary of $57,000.¹
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Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are over 520,000 open jobs in IT support with a median entry-level salary of $57,000.¹
Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are over 520,000 open jobs in IT support with a median entry-level salary of $57,000.¹
Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Deloitte, Target, Verizon, and of course, Google.
75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion²
This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
This program is ACE® approved—when you complete, you can earn up to 15 college credits, the equivalent of 5 college courses at bachelor’s degree level.
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Check out all Google Career Certificates here.
¹Lightcast™ US Job Postings (2022: Jan. 1, 2022 - Dec. 31, 2022).
²Based on program graduate survey, United States 2022
What's inside
Five courses
Technical Support Fundamentals
(1 hours)
Technical Support Fundamentals
(1 hours)
The Bits and Bytes of Computer Networking
(1 hours)
The Bits and Bytes of Computer Networking
(1 hours)
Operating Systems and You: Becoming a Power User
(1 hours)
Operating Systems and You: Becoming a Power User
(1 hours)
System Administration and IT Infrastructure Services
(1 hours)
System Administration and IT Infrastructure Services
(1 hours)
IT Security: Defense against the digital dark arts
(1 hours)
IT Security: Defense against the digital dark arts
(1 hours)Learning objectives
- Gain skills required to succeed in an entry-level it job
- Learn to perform day-to-day it support tasks including computer assembly, wireless networking, installing programs, and customer service
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
- Learn to use systems including linux, domain name systems, command-line interface, and binary code
- Gain skills required to succeed in an entry-level it job
- Learn to perform day-to-day it support tasks including computer assembly, wireless networking, installing programs, and customer service
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
- Learn to use systems including linux, domain name systems, command-line interface, and binary code
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