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Mike Johansson, David Neumann, and Elizabeth Reeves O'Connor

Essential leadership skills like decision-making, facilitating difficult conversations, and goal-setting all contribute to the emotional intelligence required for all levels of career success. In today’s business environment, communication, collaboration, critical thinking, and problem-solving skills are integral to a leader’s success in leading teams.

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Essential leadership skills like decision-making, facilitating difficult conversations, and goal-setting all contribute to the emotional intelligence required for all levels of career success. In today’s business environment, communication, collaboration, critical thinking, and problem-solving skills are integral to a leader’s success in leading teams.

Ideal for new managers and requisite professional development for seasoned leaders, the Leadership Essentials Professional Certificate program focuses on essential skills employers value most, from communication in the workplace to strategic problem-solving.

In this program, you will learn about:

What you'll learn

  • Enhance and tailor written, verbal, and non-verbal communication to various workplace audiences, including managers, co-workers, direct reports, and clients.
  • Improve critical thinking and listening skills to respond to the needs of various constituents in workplace settings.
  • Develop skills in leadership, problem-solving, conflict management, and other critical group dynamics.

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What's inside

Two courses

Critical Thinking & Problem Solving

(15 hours)
In today's business environment, critical thinking and problem-solving are essential skills for success. This course will demystify and provide application techniques for these skills in a business context. Learners will analyze case studies and discuss best practices for problem-solving, including weighing alternative solutions and incorporating stakeholder feedback.

Teamwork & Collaboration

(15 hours)
In today’s workplace, professionals collaborate in groups to strategize, design solutions, and execute. This course provides a foundation for decision-making, consensus-building, and problem-solving within a group environment.

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