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David Neumann

In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and execute.

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In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and execute.

This course, part of the Leadership Essentials Professional Certificate program, complements business communication skills and expands those competencies to provide a foundation for decision-making, consensus-building, and problem-solving within a group environment.

In this course, learners will analyze and evaluate their own experiences of leading and participating in teams, and will relate them to industry examples.

Topics in the course also include:

  • Team formation and development
  • Building, leading, organizing, and motivating teams
  • Managing conflict in groups to build productive professional relationships
  • Collaboration among cross-functional teams
  • Interpersonal relationship dynamics in small groups

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What's inside

Learning objectives

  • How to understand the complexities of group dynamics and interactions
  • How to motivate by improving group climate
  • How to develop skills in leadership, problem-solving, conflict management, and other critical group dynamics
  • How to assess team effectiveness and success

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores real-world scenarios to assess team effectiveness and success
Taught by David Neumann, with experience in organizational development
Builds foundational skills for collaboration and problem-solving within team environments
Examines complexities of group dynamics to enhance understanding
Designed for professionals looking to improve their leadership and teamwork abilities
Part of a larger Leadership Essentials Professional Certificate program

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Teamwork & Collaboration with these activities:
Understand group dynamics basics
Review the fundamentals of group dynamics to establish a solid foundation for the course.
Browse courses on Group Dynamics
Show steps
  • Read a book or article on group dynamics.
  • Summarize the key concepts of group dynamics.
  • Identify examples of group dynamics in your own experiences.
Read 'The Five Dysfunctions of a Team' by Patrick Lencioni
Gain insights into common team dysfunctions and strategies for overcoming them.
Show steps
  • Read the book and take notes on key concepts.
  • Identify examples of the dysfunctions in your own team experiences.
Participate in role-playing exercises
Develop practical skills in leading and participating in team discussions and decision-making.
Show steps
  • Identify specific scenarios involving team dynamics.
  • Act out the scenarios, taking on different roles.
  • Receive feedback from peers or the instructor.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Facilitate a team meeting or discussion
Apply leadership skills and knowledge in a practical team setting.
Show steps
  • Plan the agenda for the meeting or discussion.
  • Lead the meeting or discussion, ensuring participation from all members.
  • Summarize key points and decisions made.
Develop a team charter
Gain hands-on experience in defining team goals, roles, and responsibilities.
Show steps
  • Gather input from team members on team goals and objectives.
  • Draft a team charter outlining the team's purpose, values, and operating principles.
  • Share the draft charter with team members for review and feedback.
  • Finalize the team charter and distribute it to all team members.
Participate in a team-based case study competition
Experience the challenges and rewards of working in a team to solve a real-world problem.
Show steps
  • Identify a team-based case study competition relevant to the course topics.
  • Form a team and assign roles within the team.
  • Research and analyze the case study provided by the competition organizers.
  • Develop and present a solution to the case study.
Lead a team project or initiative
Integrate all aspects of team dynamics and leadership into a comprehensive project.
Show steps
  • Develop a project proposal and secure buy-in from stakeholders.
  • Assemble a team and assign roles and responsibilities.
  • Lead the team through the project planning, execution, and evaluation phases.
  • Document the project outcomes and lessons learned.

Career center

Learners who complete Teamwork & Collaboration will develop knowledge and skills that may be useful to these careers:
Team Leader
Team Leaders are responsible for the performance and behavior of individuals within their team. As a team leader, you will need to understand how to get the best out of individuals working in unison with each other. This course will help you understand the complexities of group dynamics and interactions, and how to assess team effectiveness and success.
Program Manager
Program Managers are responsible for the overall planning, execution, and completion of a program. As a program manager, you will need to be able to lead and motivate a team of individuals to work together to achieve a common goal. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Project Manager
Project Managers are responsible for the overall planning, execution, and completion of a project. As a project manager, you will need to be able to lead and motivate a team of individuals to work together to achieve a common goal. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
General Manager
General Managers are responsible for the overall management of a business. As a general manager, you will need to be able to lead and motivate a team of individuals to work together to achieve the goals of the business. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Operations Manager
Operations Managers are responsible for the day-to-day operations of a business. As an operations manager, you will need to be able to lead and motivate a team of individuals to work together to achieve the goals of the business. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Systems Analyst
Systems Analysts are responsible for designing and implementing computer systems. As a systems analyst, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Consultant
Consultants provide advice and guidance to businesses on a variety of topics. As a consultant, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Business Analyst
Business Analysts are responsible for analyzing and improving business processes. As a business analyst, you will need to be able to work with a team of individuals to identify and solve business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Market Researcher
Market Researchers are responsible for conducting research to understand the needs of customers. As a market researcher, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Web Developer
Web Developers are responsible for designing, developing, and maintaining websites. As a web developer, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. As a software engineer, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Data Scientist
Data Scientists are responsible for collecting, analyzing, and interpreting data. As a data scientist, you will need to be able to work with a team of individuals to develop and implement solutions to business problems. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Human Resources Manager
Human Resources Managers are responsible for managing the human resources of a business. As a human resources manager, you will need to be able to lead and motivate a team of individuals to work together to achieve the goals of the business. This course will help you develop the skills you need to build, lead, organize, and motivate teams.
Sales Manager
Sales Managers are responsible for leading and motivating a team of salespeople. As a sales manager, you will need to be able to understand the complexities of group dynamics and interactions, and how to assess team effectiveness and success.
Training and Development Manager
Training and Development Managers are responsible for developing and implementing training programs for employees. As a training and development manager, you will need to be able to lead and motivate a team of individuals to work together to achieve the goals of the business. This course will help you develop the skills you need to build, lead, organize, and motivate teams.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Teamwork & Collaboration.
Classic in the field of team leadership and provides a comprehensive overview of the key concepts and practices. It is particularly useful for those who want to develop a deeper understanding of the dynamics of team performance and how to create a high-performing team.
Popular and accessible guide to the common pitfalls that can derail teams. It useful read for anyone who wants to improve their team's performance by addressing the underlying dysfunctions.
Provides a practical guide to the essential skills needed for effective teamwork and collaboration. It valuable resource for anyone who wants to improve their ability to work with others in a productive and efficient manner.
Provides practical advice on how to have difficult conversations in a way that is productive and respectful. It valuable resource for anyone who wants to improve their ability to communicate effectively with others, especially in challenging situations.
Provides a comprehensive overview of the nature and dynamics of conflict. It valuable resource for anyone who wants to improve their ability to manage and resolve conflict in a productive and constructive manner.
Provides a practical guide to creating and leading high-performing teams. It valuable resource for anyone who wants to improve their ability to build and manage effective teams.
Provides a fascinating look at the culture of high-performing teams. It valuable resource for anyone who wants to learn how to create a culture of collaboration and innovation within their own team.
Provides a practical guide to developing the essential qualities of a great leader. It valuable resource for anyone who wants to improve their ability to lead and inspire others.
Provides a practical guide to having difficult conversations in a way that is productive and respectful. It valuable resource for anyone who wants to improve their ability to communicate effectively with others, especially in challenging situations.
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Provides a fascinating look at the nature of motivation. It valuable resource for anyone who wants to learn how to motivate themselves and others to achieve their goals.
Provides a practical guide to building trust in the workplace. It valuable resource for anyone who wants to improve their ability to create a culture of trust and collaboration within their team.
Provides a practical guide to becoming a trusted advisor to your clients and colleagues. It valuable resource for anyone who wants to improve their ability to build and maintain relationships based on trust and respect.
Provides a practical guide to negotiation and conflict resolution. It valuable resource for anyone who wants to improve their ability to negotiate effectively and reach mutually acceptable agreements.

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