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Operations Manager

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An Operations Manager specializes in overseeing operations across an entire organization. These responsibilities may be cross-functional, spanning everything from marketing and sales to supply chain management and finance. Ultimately, Operations Managers must possess a combination of business acumen, technical expertise, and interpersonal skills to improve processes and maintain efficient workflows.

What Does an Operations Manager Do?

In a typical day, an Operations Manager can expect to:

  • Collaborate with multiple teams on projects
  • Assess current operations for areas of improvement
  • Identify and resolve inefficiencies in processes

Operations Managers might also:

  • Develop, implement a comprehensive management strategy
  • Coordinate budgets, monitor expenses
  • Hire, train, and supervise staff

To be successful, the ideal Operations Manager will have a solid background in business fundamentals, including finance, marketing, and operations. Since these professionals will need to work with individuals from across the organization, strong interpersonal skills are also essential for success in this role.

Education and Training

Read more

An Operations Manager specializes in overseeing operations across an entire organization. These responsibilities may be cross-functional, spanning everything from marketing and sales to supply chain management and finance. Ultimately, Operations Managers must possess a combination of business acumen, technical expertise, and interpersonal skills to improve processes and maintain efficient workflows.

What Does an Operations Manager Do?

In a typical day, an Operations Manager can expect to:

  • Collaborate with multiple teams on projects
  • Assess current operations for areas of improvement
  • Identify and resolve inefficiencies in processes

Operations Managers might also:

  • Develop, implement a comprehensive management strategy
  • Coordinate budgets, monitor expenses
  • Hire, train, and supervise staff

To be successful, the ideal Operations Manager will have a solid background in business fundamentals, including finance, marketing, and operations. Since these professionals will need to work with individuals from across the organization, strong interpersonal skills are also essential for success in this role.

Education and Training

Most Operations Manager have a bachelor's degree in business, operations management, or a related field, although some may hold an MBA. In addition to their education, many Operations Managers also have experience in a related field, such as operations, supply chain management, or project management.

Skills

Operations Managers must have a wide range of skills to be successful, including:

  • Communication
  • Interpersonal skills
  • Problem-solving
  • Decision-making
  • Leadership
  • Project management
  • Finance
  • Operations management
  • Supply chain management

Career Growth and Outlook

Operations Managers often advance to more senior management positions, such as General Manager or Chief Operating Officer. They may also move into consulting or other related fields.

The employment of Operations Managers is projected to grow 9 percent from 2021 to 2031, faster than the average for all occupations.

Transferable Skills

The skills that Operations Managers develop can be transferred to other careers, such as:

  • Management Consulting
  • Supply Chain Management
  • Project Management
  • Business Analysis
  • Finance

Self-Guided Projects

Students interested in becoming an Operations Manager can complete self-guided projects to better prepare themselves for the role, such as:

  • Conducting a process improvement project
  • Developing an operations management plan
  • Managing a team on a project
  • Shadowing an Operations Manager

Online Courses

Online courses can be a valuable tool for learning about the skills needed to become an Operations Manager. These courses typically cover topics such as:

  • Operations management
  • Supply chain management
  • Project management
  • Business analysis
  • Finance

Online courses can be a helpful way to supplement traditional education or gain new skills for career advancement. However, it's important to note that online courses alone are not enough to prepare someone for a career as an Operations Manager. In addition to online courses, aspiring Operations Managers should also gain practical experience through internships or other hands-on learning opportunities.

Personal Growth

Operations Managers have the opportunity to grow both personally and professionally. This role requires a high level of responsibility and decision-making, which can help individuals develop their leadership and problem-solving skills.

Additionally, Operations Managers often have the opportunity to work on a variety of projects and initiatives, which can help them expand their knowledge and expertise.

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Salaries for Operations Manager

City
Median
New York
$120,000
San Francisco
$146,000
Seattle
$113,000
See all salaries
City
Median
New York
$120,000
San Francisco
$146,000
Seattle
$113,000
Austin
$103,000
Toronto
$78,000
London
£78,000
Paris
€55,000
Berlin
€96,000
Tel Aviv
₪77,400
Singapore
S$12,000
Beijing
¥89,000
Shanghai
¥589,000
Shenzhen
¥505,000
Bengalaru
₹658,000
Delhi
₹1,169,000
Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Operations Manager

Take the first step.
We've curated 24 courses to help you on your path to Operations Manager. Use these to develop your skills, build background knowledge, and put what you learn to practice.
Sorted from most relevant to least relevant:

Reading list

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Provides a comprehensive overview of operations strategy, covering all aspects of operations management, from planning and scheduling to production and distribution.
This advanced textbook provides a comprehensive overview of channel management, with a focus on the latest research and best practices. It is written by a leading expert in the field and is considered a must-read for anyone who wants to stay up-to-date on the latest thinking in channel management.
Classic work on the economics of efficiency. Pigou, a leading economist, analyzes the factors that determine economic efficiency and how it can be improved.
This comprehensive textbook provides a broad overview of channel management, covering topics such as channel design, channel conflict, and channel evaluation. It is written by leading experts in the field and is considered a classic in the field.
This specialized textbook provides an in-depth look at the latest research and best practices in channel management. It is written by a leading expert in the field and is considered a must-read for anyone who wants to stay up-to-date on the latest thinking in channel management.
Explores the relationship between innovation and efficiency. Jorgenson, a prominent economist, offers evidence that innovation can lead to significant improvements in productivity and economic growth.
Provides a practical guide to increasing efficiency in all areas of life, from work to home. Tracy offers tips and techniques for managing time, energy, and resources effectively.
Comprehensive guide to improving productivity in all areas of life. Bailey offers practical tips and techniques for managing time, attention, and energy effectively.
Provides a comprehensive overview of the principles of efficiency in manufacturing. Fine offers practical guidance on how to improve efficiency and productivity in manufacturing operations.
Provides a comprehensive overview of distribution management. It is written by a leading expert in the field and is filled with practical advice and best practices.
Provides a comprehensive overview of production and operations management, covering all aspects of the field, from forecasting and planning to production and distribution.
Explores the importance of deep work, which is the ability to focus on a single task without distractions. Newport offers strategies for creating a more focused and productive work environment.
Provides a simple and easy-to-understand overview of channel management. It is written by two leading experts in the field and is perfect for anyone who wants to learn the basics of channel management.
Challenges the traditional 9-to-5 workweek and offers a blueprint for creating a more efficient and fulfilling life. Ferriss shares his tips for automating tasks, outsourcing work, and creating a passive income stream.
Focuses on the unique challenges of operations management in global supply chains, providing insights into how organizations can effectively manage their global operations.
Focuses on the unique challenges of operations management in the public sector, providing insights into how organizations can effectively manage their public operations.
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