Six Sigma for Process Improvement from Coursera

This course will help you prepare for the American Society for Quality (ASQ) Certified Six Sigma Black Belt (CSSBB). This course covers the topics specified in the Six Sigma Black Belt Body of Knowledge (BoK), including the core concepts of Six Sigma, Lean enterprise, and other problem-solving approaches.

By the end of this course, you will be able to

-Explain the core Six Sigma principles, methodologies, and techniques, along with the systems and tools and their use for measurable organizational impact.

-Apply the basic concepts of Lean enterprise to identify non-value-added elements and activities and use specific tools.

-Discuss the commonly used Design for Six Sigma (DFSS) methodologies and related design constraints.

-Describe the key concepts of each phase of the DMAIC framework for process improvement in the organization.

This course best suits professionals in process improvement teams with significant experience leading and executing Six Sigma, Lean, or other quality improvement projects. It is also suitable for employees working in the quality function who aim to become leaders in process improvement and raise their career standards and credibility.

What's inside

Syllabus

Introduction to ASQ-Certified Six Sigma Black Belt

In this module, you will be introduced to the Six Sigma Black Belt, its relevance in the industry, and how the CSSBB is instrumental in making measurable changes in the organization. You will take a deep dive into the core principles of the Six Sigma philosophy, including the key systems and tools. You will explore some common DfSS methodologies and delve into design constraints.

Six Sigma and Lean principles in the organization

In this module, you will be introduced to the basic concepts of Lean enterprise and how to identify non-value-added activities. You will learn when to use Six Sigma instead of alternate problem-solving approaches and identify the screening criteria for selecting Six Sigma projects, Lean initiatives, and other continuous improvement methods. You will learn how to align Six Sigma objectives with organizational goals and the relationships between various systems, processes, and stakeholders. Finally, you will learn the importance of identification and strategic planning for Six Sigma projects.

DMAIC for process improvement

In this module, you will delve deep into key concepts of the DMAIC model in accordance with Six Sigma principles. You will learn about the voice of the customer, building a business case, and the role of the project charter review in the design phase. You will explore the fundamental concepts of data collection, process characteristics, probability, and process capability. In the analyze phase, you will be introduced to risk analysis, management, and other analysis methods. In the improve phase, you will learn the key concepts of design of experiments (DOE) and implementation. Finally, in the control phase, you will get acquainted with the objectives of statistical process control (SPC), other controls, and how you can maintain controls and sustain improvement.

Peer review assignment

This is a peer-review assignment based on the concepts taught in the Six Sigma for Process Improvement course. In this assignment, you have been provided with a real-life scenario. You need to explain how you can use Six Sigma approaches, techniques, and tools you have learned in the course to improve the efficiency of organizational processes.

Good to know

Know what's good

, what to watch for

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Develops core principles of Six Sigma philosophy, as well as keys tools and systems to improve organizational impact

Teaches how to identify non-value-added elements and activities using Lean enterprise principles

Explores key concepts of Design for Six Sigma (DFSS) and design constraints

Examines the DMAIC framework for process improvement, including data collection, process characteristics, and statistical process control

Requires relevant Six Sigma, Lean, or other quality improvement project experience, making it suitable for professionals in process improvement teams

May not be suitable for learners without prior knowledge or experience in process improvement

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Six Sigma for Process Improvement with these activities:

Build a resource library of Six Sigma tools and articles

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Creating a resource library will provide you with easy access to relevant materials, allowing you to reinforce your understanding and stay updated with the latest developments in Six Sigma.

Browse courses on Six Sigma

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Gather articles, case studies, and white papers on Six Sigma principles and best practices
Organize and categorize the resources based on topic and relevance
Regularly review and update the resource library with new and valuable materials

Explore interactive online tutorials on Six Sigma

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Interactive online tutorials provide a practical way to reinforce concepts and learn from industry experts, enhancing your understanding of Six Sigma.

Browse courses on Six Sigma

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Identify reputable online platforms offering Six Sigma tutorials
Select tutorials that cover the relevant topics and learning objectives
Follow the tutorials step-by-step and complete the associated exercises
Take notes and review the materials regularly to reinforce your understanding

Gather and review core materials

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Reviewing core materials will provide you with a solid foundation in the fundamentals, increasing your comprehension and retention during the course.

Browse courses on Six Sigma

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Collect course notes, assignments, and assessments
Organize materials by topic
Review materials for understanding, not memorization
Create summaries or mind maps to reinforce key concepts

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Practice Six Sigma tools and techniques

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Practicing Six Sigma tools and techniques through repetitive exercises will strengthen your problem-solving abilities and enhance your technical skills.

Browse courses on Six Sigma

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Identify common Six Sigma tools such as histograms, control charts, and Pareto charts
Use online resources and exercises to practice applying these tools
Solve practice problems and case studies to hone your problem-solving skills
Seek feedback from peers or instructors to improve your understanding

Participate in online discussion forums

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Participating in peer discussions will allow you to connect with fellow learners, share insights, and reinforce concepts through collaborative learning.

Browse courses on Six Sigma

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Join online discussion forums related to Six Sigma concepts
Actively participate by asking questions and sharing your perspectives
Engage with other participants and provide constructive feedback

Develop a Six Sigma improvement plan

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Creating an improvement plan will allow you to apply the DMAIC framework in a practical setting, enhancing your problem-solving skills

Browse courses on Six Sigma

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Select a process for improvement
Define the problem statement and scope
Collect and analyze data to identify root causes
Develop and implement improvement solutions
Monitor and evaluate the impact of improvements

Apply Six Sigma principles to a real-world project

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Applying Six Sigma principles to a real-world project will allow you to experience firsthand how Six Sigma can drive measurable improvements and enhance your practical skills.

Browse courses on Six Sigma

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Identify a problem or opportunity within an organization or your community
Develop a project charter outlining the goals, scope, and resources
Implement the DMAIC methodology to identify and address root causes
Track and evaluate the progress and impact of your project
Present your findings and recommendations to stakeholders

Career center

Learners who complete Six Sigma for Process Improvement will develop knowledge and skills that may be useful to these careers:

Statistical Process Control Engineer

A Statistical Process Control Engineer is a professional responsible for using statistical methods to improve the quality and efficiency of processes. This course can help you prepare for a career as a Statistical Process Control Engineer by providing you with the knowledge and skills needed to develop and implement statistical process control programs. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Statistical Process Control Engineer

Continuous Improvement Manager

A Continuous Improvement Manager is a professional responsible for leading and managing continuous improvement initiatives within an organization. This course can help you prepare for a career as a Continuous Improvement Manager by providing you with the knowledge and skills needed to develop and implement continuous improvement programs. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Continuous Improvement Manager

Process Improvement Specialist

A Process Improvement Specialist is a professional who works to improve the efficiency and effectiveness of processes within an organization. This course can help you prepare for a career as a Process Improvement Specialist by providing you with the knowledge and skills needed to identify and solve process problems. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Process Improvement Specialist

Lean Six Sigma Consultant

A Lean Six Sigma Consultant is a professional who helps organizations to implement Lean Six Sigma principles and methodologies. This course can help you prepare for a career as a Lean Six Sigma Consultant by providing you with the knowledge and skills needed to help organizations improve their processes. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Lean Six Sigma Consultant

Project Manager

A Project Manager is a professional responsible for planning, executing, and closing projects. This course can help you prepare for a career as a Project Manager by providing you with the knowledge and skills needed to manage projects successfully. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Project Manager

Operations Manager

An Operations Manager is a professional responsible for managing the day-to-day operations of an organization. This course can help you prepare for a career as an Operations Manager by providing you with the knowledge and skills needed to improve the efficiency and effectiveness of operations. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Operations Manager

Quality Assurance Manager

A Quality Assurance Manager is a professional responsible for ensuring that products and services meet quality standards. This course can help you prepare for a career as a Quality Assurance Manager by providing you with the knowledge and skills needed to develop and implement quality assurance programs. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Quality Assurance Manager

Manufacturing Engineer

A Manufacturing Engineer is a professional responsible for designing and improving manufacturing processes. This course can help you prepare for a career as a Manufacturing Engineer by providing you with the knowledge and skills needed to identify and solve manufacturing problems. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Manufacturing Engineer

Quality Control Inspector

A Quality Control Inspector is a professional responsible for inspecting products and services to ensure that they meet quality standards. This course can help you prepare for a career as a Quality Control Inspector by providing you with the knowledge and skills needed to identify and solve quality problems. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Quality Control Inspector

Quality Engineer

A Quality Engineer is a professional responsible for improving the quality of products and processes. This course can help you prepare for a career as a Quality Engineer by providing you with the knowledge and skills needed to identify and solve quality problems. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Quality Engineer

Reliability Engineer

A Reliability Engineer is a professional responsible for ensuring that products and services meet reliability standards. This course can help you prepare for a career as a Reliability Engineer by providing you with the knowledge and skills needed to develop and implement reliability programs. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Reliability Engineer

Business Analyst

A Business Analyst is a professional responsible for analyzing business processes and identifying opportunities for improvement. This course can help you prepare for a career as a Business Analyst by providing you with the knowledge and skills needed to identify and solve business problems. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Business Analyst

Data Analyst

A Data Analyst is a professional responsible for collecting, analyzing, and interpreting data to identify trends and patterns. This course can help you prepare for a career as a Data Analyst by providing you with the knowledge and skills needed to work with data effectively. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Data Analyst

Software Engineer

A Software Engineer is a professional responsible for designing, developing, and testing software applications. This course can help you prepare for a career as a Software Engineer by providing you with the knowledge and skills needed to develop software applications effectively. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Software Engineer

Quality Assurance Analyst

A Quality Assurance Analyst is a professional responsible for testing and evaluating products and services to ensure that they meet quality standards. This course can help you prepare for a career as a Quality Assurance Analyst by providing you with the knowledge and skills needed to test and evaluate products and services effectively. The course covers topics such as Six Sigma, Lean enterprise, and other problem-solving approaches, which are all essential for success in this field.

See salaries and explore the career path for Quality Assurance Analyst

Six Sigma for Process Improvement

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