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E R Suresh Narain
and
Skill-Up EdTech Team
This course is designed to guide you on how to prepare for the American Society for Quality Certified Six Sigma Black Belt or ASQ CSSBB certification, a mark of quality excellence across industries. The course focuses on the different types of teams, roles, and responsibilities in an organization. It delves into the factors that make a team successful and how you can motivate and train a team effectively.
By the end of this course, you will be able to:
- Explain team dynamics and their impact on a quality improvement project.
Read more
This course is designed to guide you on how to prepare for the American Society for Quality Certified Six Sigma Black Belt or ASQ CSSBB certification, a mark of quality excellence across industries. The course focuses on the different types of teams, roles, and responsibilities in an organization. It delves into the factors that make a team successful and how you can motivate and train a team effectively.
By the end of this course, you will be able to:
- Explain team dynamics and their impact on a quality improvement project.
Read more
This course is designed to guide you on how to prepare for the American Society for Quality Certified Six Sigma Black Belt or ASQ CSSBB certification, a mark of quality excellence across industries. The course focuses on the different types of teams, roles, and responsibilities in an organization. It delves into the factors that make a team successful and how you can motivate and train a team effectively.
By the end of this course, you will be able to:
- Explain team dynamics and their impact on a quality improvement project.
- Assign team roles and responsibilities for effective project execution.
- Identify and overcome barriers to the effective implementation of the Six Sigma methodology.
- Demonstrate team leadership in managing change and executing complex projects.
Diverse learning opportunities such as videos, readings, quizzes, peer discussions, and a hands-on learning assignment are included in the course to provide an exciting and complete learning experience.
This course is best suited for employees working in process improvement teams, including individuals who have significant experience in leading and executing Six Sigma, lean, or other quality improvement projects.
Register for this course and see more details by visiting:
OpenCourser.com/course/ab93tr/leadership
What's inside
Syllabus
Team management in Six Sigma
In this module, you will be introduced to the different types of teams in an organization. You will learn about the various
team roles and responsibilities for roles, such as the leader, facilitator, coach, and individual member. The module also focuses on the various factors that influence the selection of team members for these roles. Additionally, you will be acquainted with the factors that make a team successful. The module delves into various aspects of team facilitation, such as motivation techniques and stages of team formation. You will learn about how to communicate effectively within a team. You will learn about the essential techniques for managing team dynamics, such as group behaviors, meetings, and decision-making. Finally, you will learn about the essential stages of training a team.
Read more
Syllabus
Team management in Six Sigma
In this module, you will be introduced to the different types of teams in an organization. You will learn about the various
team roles and responsibilities for roles, such as the leader, facilitator, coach, and individual member. The module also focuses on the various factors that influence the selection of team members for these roles. Additionally, you will be acquainted with the factors that make a team successful. The module delves into various aspects of team facilitation, such as motivation techniques and stages of team formation. You will learn about how to communicate effectively within a team. You will learn about the essential techniques for managing team dynamics, such as group behaviors, meetings, and decision-making. Finally, you will learn about the essential stages of training a team.
Read more
Organizational process management in Six Sigma
In this module, you will learn about the impact of Six Sigma projects on all the various stakeholders, like customers, suppliers, and others. You will be introduced to various benchmarking methods, including best practices, competitive, collaborative, and breakthrough. You will also learn how to apply benchmarking practices to select measures and performance goals for projects.
Additionally, the module delves into the types of business measures used to evaluate the success of Six Sigma initiatives. You will learn about various performance measures and how they can be aligned with organizational strategies.
Leadership with Six Sigma
In this module, you will be introduced to the various roles and responsibilities of leadership, champions, sponsors, process owners, and Black Belts in driving Six Sigma and Lean initiatives. The module explains how different organizational groups influence project deployment. You will learn how the organizational culture can influence Six Sigma projects. The module will also delve into the common causes of Six Sigma failures, including the lack of management support and resources. Finally, you will learn about the various techniques you can apply to manage change effectively.
Peer review assignment
This is a peer-review assignment based on the concepts taught in the Leadership and Team Management course. In this assignment, you have been provided with a real-life scenario. You need to explain how you can use key performance indicators (KPIs) to measure the performance of the organization’s business products, processes, or services.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Focuses on team management and Six Sigma, essential for professionals in process improvement teams
Provides a comprehensive understanding of Six Sigma methodologies and their impact on stakeholders
Explores the roles and responsibilities of leadership in Six Sigma initiatives, equipping learners to drive successful projects
Requires significant experience in leading and executing quality improvement projects, making it suitable for experienced professionals
May not be suitable for beginners or those new to Six Sigma principles
Save this course
Save Leadership and Team Management to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Leadership and Team Management with these
activities:
Review Six Sigma methodology
Show steps
Start the course with a refresher on the Six Sigma methodology to ensure you can apply the concepts and tools effectively throughout the program.
Browse courses on
Six Sigma
Show steps
-
Review the DMAIC process: Define, Measure, Analyze, Improve, Control
-
Familiarize yourself with Six Sigma tools and techniques
Join a Six Sigma discussion forum
Show steps
Engage with peers who are also studying Six Sigma to build your knowledge through discussions, sharing insights, and asking questions.
Browse courses on
Six Sigma
Show steps
-
Find online or local Six Sigma discussion forums
-
Participate actively by initiating or responding to discussions
Read 'The Six Sigma Handbook' by Thomas Pyzdek
Show steps
Expand your knowledge of Six Sigma by reading a comprehensive reference book authored by a renowned expert in the field.
View
The Six Sigma Handbook, Sixth Edition: A...
on Amazon
Show steps
-
Obtain a copy of the book
-
Read through the book, taking notes and highlighting key concepts
-
Apply the principles and techniques discussed in the book to your Six Sigma projects
Five other activities
Expand to see all activities and additional details
Show all eight activities
Develop a Six Sigma project plan
Show steps
Apply your understanding of Six Sigma by developing a detailed plan for a Six Sigma project, clearly defining your goals, scope, and methodology.
Browse courses on
Six Sigma
Show steps
-
Define the problem statement and project scope
-
Identify stakeholders and gather data
-
Develop a detailed plan outlining the project phases, timeline, and resources
Solve Six Sigma practice problems
Show steps
Strengthen your problem-solving skills and understanding of Six Sigma principles by working through a variety of practice problems.
Browse courses on
Six Sigma
Show steps
-
Find practice problems online or in reference materials
-
Attempt to solve the problems independently
-
Review solutions to identify areas for improvement
Attend a Six Sigma workshop
Show steps
Supplement your learning by attending a workshop led by experienced Six Sigma practitioners, gaining valuable insights and practical skills.
Browse courses on
Six Sigma
Show steps
-
Research and identify relevant Six Sigma workshops
-
Register and attend the workshop
-
Actively participate and ask questions
Volunteer as a Six Sigma mentor
Show steps
Enhance your understanding of Six Sigma while supporting others by volunteering as a mentor, sharing your knowledge and experience with aspiring Six Sigma professionals.
Browse courses on
Six Sigma
Show steps
-
Identify organizations or platforms where you can offer your mentoring services
-
Prepare to share your Six Sigma expertise and provide guidance
-
Connect with mentees and provide support, guidance, and feedback on their Six Sigma projects
Implement a Six Sigma improvement project
Show steps
Apply your newfound knowledge and skills by initiating a Six Sigma project in your workplace, addressing a real-world quality issue.
Browse courses on
Six Sigma
Show steps
-
Identify an appropriate project within your organization that aligns with Six Sigma principles
-
Form a project team and define the project scope
-
Execute the project phases: Define, Measure, Analyze, Improve, Control
-
Track progress and make necessary adjustments
-
Present project results and recommendations
Review Six Sigma methodology
Show steps
Start the course with a refresher on the Six Sigma methodology to ensure you can apply the concepts and tools effectively throughout the program.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Review the DMAIC process: Define, Measure, Analyze, Improve, Control
- Familiarize yourself with Six Sigma tools and techniques
Join a Six Sigma discussion forum
Show steps
Engage with peers who are also studying Six Sigma to build your knowledge through discussions, sharing insights, and asking questions.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Find online or local Six Sigma discussion forums
- Participate actively by initiating or responding to discussions
Read 'The Six Sigma Handbook' by Thomas Pyzdek
Show steps
Expand your knowledge of Six Sigma by reading a comprehensive reference book authored by a renowned expert in the field.
View
The Six Sigma Handbook, Sixth Edition: A...
on Amazon
Show steps
Show steps
Show steps
- Obtain a copy of the book
- Read through the book, taking notes and highlighting key concepts
- Apply the principles and techniques discussed in the book to your Six Sigma projects
Five other activities
Expand to see all activities and additional details
Show all eight activities
Develop a Six Sigma project plan
Show steps
Apply your understanding of Six Sigma by developing a detailed plan for a Six Sigma project, clearly defining your goals, scope, and methodology.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Define the problem statement and project scope
- Identify stakeholders and gather data
- Develop a detailed plan outlining the project phases, timeline, and resources
Solve Six Sigma practice problems
Show steps
Strengthen your problem-solving skills and understanding of Six Sigma principles by working through a variety of practice problems.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Find practice problems online or in reference materials
- Attempt to solve the problems independently
- Review solutions to identify areas for improvement
Attend a Six Sigma workshop
Show steps
Supplement your learning by attending a workshop led by experienced Six Sigma practitioners, gaining valuable insights and practical skills.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Research and identify relevant Six Sigma workshops
- Register and attend the workshop
- Actively participate and ask questions
Volunteer as a Six Sigma mentor
Show steps
Enhance your understanding of Six Sigma while supporting others by volunteering as a mentor, sharing your knowledge and experience with aspiring Six Sigma professionals.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Identify organizations or platforms where you can offer your mentoring services
- Prepare to share your Six Sigma expertise and provide guidance
- Connect with mentees and provide support, guidance, and feedback on their Six Sigma projects
Implement a Six Sigma improvement project
Show steps
Apply your newfound knowledge and skills by initiating a Six Sigma project in your workplace, addressing a real-world quality issue.
Browse courses on
Six Sigma
Show steps
Show steps
Show steps
- Identify an appropriate project within your organization that aligns with Six Sigma principles
- Form a project team and define the project scope
- Execute the project phases: Define, Measure, Analyze, Improve, Control
- Track progress and make necessary adjustments
- Present project results and recommendations
Career center
Learners who complete Leadership and Team Management will develop knowledge and skills
that may be useful to these careers:
Lean Six Sigma Consultant
Lean Six Sigma Consultant
Lean Six Sigma Consultants assist organizations in improving their processes and systems using Lean and Six Sigma methodologies. This course is highly relevant, providing a comprehensive understanding of Six Sigma principles, process management, and team leadership. By mastering the tools and techniques covered in the course, individuals can excel as Lean Six Sigma Consultants, helping organizations achieve operational excellence, reduce waste, and enhance customer satisfaction.
Six Sigma Black Belt
Six Sigma Black Belt
Six Sigma Black Belts are experts in applying Six Sigma methodologies to drive process improvement and organizational performance. This course is highly relevant, providing a comprehensive understanding of Six Sigma principles, advanced statistical techniques, and team leadership. By mastering the tools and techniques covered in the course, individuals can excel as Six Sigma Black Belts, leading and executing complex improvement projects. The course provides insights into managing and motivating teams, ensuring successful project implementation and sustained results.
Continuous Improvement Manager
Continuous Improvement Manager
Continuous Improvement Managers are responsible for driving ongoing improvement initiatives within an organization. This course aligns directly with this role, providing a solid foundation in Six Sigma methodologies, process optimization, and team management. By understanding how to identify and eliminate waste, reduce variation, and improve quality, individuals can excel as Continuous Improvement Managers. The course equips them with the knowledge and skills to lead and motivate teams, ensuring sustained improvement and organizational success.
Quality Assurance Manager
Quality Assurance Manager
Quality Assurance Managers oversee the development and implementation of quality standards and processes within an organization. This course is highly relevant, providing a comprehensive understanding of Six Sigma principles, quality control, and team management. By mastering the tools and techniques covered in the course, individuals can excel as Quality Assurance Managers, ensuring that products or services meet customer requirements and industry standards. The course provides insights into managing and motivating teams, ensuring effective quality assurance practices.
Quality Manager
Quality Manager
Quality Managers are responsible for overseeing and managing the overall quality of an organization's products or services. This course offers valuable insights into Six Sigma principles and methodologies, which are widely used in quality management. By understanding how to lead and manage teams, identify improvement opportunities, and drive process optimization, individuals can enhance their effectiveness as Quality Managers. The course provides a comprehensive understanding of key concepts, enabling them to excel in this role.
Process Improvement Analyst
Process Improvement Analyst
Process Improvement Analysts identify and analyze inefficiencies in business processes, developing and implementing solutions for improvement. This course is highly beneficial for Process Improvement Analysts, providing a structured approach to process management, performance measurement, and team collaboration. By understanding Six Sigma methodologies, Process Improvement Analysts can effectively evaluate and optimize processes, resulting in increased efficiency, reduced costs, and enhanced customer satisfaction.
Quality Engineer
Quality Engineer
Quality Engineers utilize quality management principles and tools to drive continuous improvement. This course aligns directly with the knowledge and skills needed for this role. By mastering the application of Six Sigma methodologies, including team leadership and management, individuals can excel as Quality Engineers. With the insights gained from this course, they can effectively manage and execute quality improvement projects, ensuring product or service quality and customer satisfaction.
Operations Manager
Operations Manager
Operations Managers oversee the daily operations of an organization, ensuring efficient and effective functioning. This course is highly beneficial for Operations Managers, providing insights into team management, process optimization, and quality control. By mastering Six Sigma principles, Operations Managers can drive continuous improvement, streamline operations, and enhance productivity. The course equips them with the tools and techniques to lead and motivate teams, resulting in improved operational performance.
Production Manager
Production Manager
Production Managers are responsible for planning, managing, and controlling production processes. This course offers valuable knowledge and skills for Production Managers, with a focus on process management, quality control, and team leadership. By understanding Six Sigma methodologies, Production Managers can optimize production processes, minimize defects, and increase productivity. The course provides insights into managing and motivating teams, ensuring efficient production and meeting customer requirements.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and controlling projects to meet specific objectives. This course aligns well with the requirements of a Project Manager, providing a thorough understanding of team management and leadership. The course covers essential concepts such as team dynamics, motivation techniques, conflict management, and effective communication. By mastering these skills, individuals can successfully lead and manage projects, ensuring timely delivery and achieving desired outcomes.
Business Analyst
Business Analyst
Business Analysts bridge the gap between business and technology, identifying and analyzing business needs to drive improvements. This course is highly relevant to a Business Analyst, as it provides a solid foundation in process management, performance measurement, and stakeholder management. By understanding Six Sigma methodologies, Business Analysts can effectively evaluate and optimize business processes, contributing to data-driven decision-making and improved organizational performance.
Process Engineer
Process Engineer
Process Engineers improve processes and systems to ensure maximized efficiency and productivity. This course, Leadership and Team Management, provides the fundamental concepts and methodologies of process management in Six Sigma, which can be directly applied in process engineering. Whether through Design for Six Sigma (DFSS) or other tools and techniques, this course can help build a solid foundation for a successful Process Engineer.
Organizational Development Consultant
Organizational Development Consultant
Organizational Development Consultants help organizations improve their overall effectiveness and performance. This course can be useful, providing insights into team dynamics, change management, and performance measurement. By understanding Six Sigma principles, Organizational Development Consultants can effectively assess organizational needs, develop and implement improvement plans, and facilitate cultural change. The course equips them with the knowledge and skills to lead and motivate teams, ensuring successful organizational transformations.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing and developing an organization's workforce. This course may be useful, providing an understanding of team dynamics, performance management, and change management. By understanding Six Sigma principles, Human Resources Managers can effectively evaluate and improve HR processes, enhance employee engagement, and drive organizational success. The course provides insights into managing and motivating teams, ensuring a positive and productive work environment.
Marketing Manager
Marketing Manager
Marketing Managers develop and execute marketing strategies to promote products or services. This course may be useful, providing insights into team dynamics, performance measurement, and stakeholder management. By understanding Six Sigma principles, Marketing Managers can effectively evaluate and optimize marketing campaigns, enhance customer relationships, and drive business growth. The course equips them with the knowledge and skills to lead and motivate teams, ensuring successful marketing initiatives.
For more career information including salaries, visit:
OpenCourser.com/course/ab93tr/leadership
Reading list
We've selected 12 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Leadership and Team Management.
Save
In this book, you will learn team roles, responsibilities, and best practices from Peter Scholtes, a pioneer in the field of quality improvement. covers advanced team management concepts, such as self-directed teams, team problem-solving, and team performance measurement. The Team Handbook valuable resource for anyone involved in team management or leadership.
The Lean Six Sigma Pocket Toolbook handy reference guide that provides a quick overview of 100 Six Sigma tools and techniques. valuable resource for anyone who wants to learn more about Six Sigma or who needs a quick reference guide to specific tools.
Provides a practical guide to managing teams. It covers topics such as team building, team leadership, and team problem-solving. Managing Teams valuable resource for anyone who wants to improve their team management skills.
Self-help classic that provides principles for personal and professional effectiveness. The 7 Habits of Highly Effective People valuable resource for anyone who wants to improve their leadership skills.
This ancient Chinese military treatise classic work on strategy and leadership. The Art of War provides insights into the principles of war and how to apply them to business and other areas of life.
Provides an inside look at the McKinsey & Company consulting firm. It provides insights into the firm's culture, values, and approach to problem-solving. The McKinsey Way valuable resource for anyone who wants to learn more about management consulting.
Provides an overview of the Toyota Production System (TPS). TPS lean manufacturing system that has helped Toyota become one of the most successful manufacturers in the world. The Toyota Way valuable resource for anyone who wants to learn more about lean manufacturing and how to apply it to their own organization.
Provides a guide to the lean startup methodology. The lean startup methodology process for developing and validating new business ideas quickly and efficiently. The Lean Startup valuable resource for anyone who wants to start their own business or who wants to learn more about innovation.
Provides insights into the factors that cause large companies to fail. The Innovator's Dilemma valuable resource for anyone who wants to understand the challenges of innovation and how to avoid them.
Save
Provides insights into the science of habit formation. The Power of Habit valuable resource for anyone who wants to understand how habits work and how to change them.
Save
Provides insights into the factors that motivate people. Drive valuable resource for anyone who wants to understand what motivates them and how to use this knowledge to achieve their goals.
Save
Provides insights into the power of mindset. Mindset valuable resource for anyone who wants to understand the importance of mindset and how to develop a growth mindset.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/ab93tr/leadership
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Effort
4 weeks of study; Overall 5 to 6 learner hours of engagement
Level
Intermediate
Via
Coursera
Institution
SkillUp EdTech
Instructors
E R Suresh Narain
Skill-Up EdTech Team
Language
English
This course belongs to a
collection
called
ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep. It's comprised of three courses:
- Leadership and Team Management (viewing)
- Advanced Statistical Analysis and Tools
- Six Sigma for Process Improvement
Good to know
Focuses on team management and Six Sigma, essential for professionals in process improvement teams
Provides a comprehensive understanding of Six Sigma methodologies and their impact on stakeholders
Explores the roles and responsibilities of leadership in Six Sigma initiatives, equipping learners to drive successful projects
Requires significant experience in leading and executing quality improvement projects, making it suitable for experienced professionals
May not be suitable for beginners or those new to Six Sigma principles
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