Overview: Six Sigma and the Organization from Coursera

This course is designed for individuals who aim to excel in the American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) exam). The course highlights the competencies and essential skills required for Lean Six Sigma professionals to excel in the Certified Six Sigma Green Belt (CSSGB) exam. 

You will gain insight into the fundamentals of Six Sigma methodology, Design for Six Sigma methodology (DfSS), and core concepts of Lean management. Additionally, this course explains how Six Sigma principles and practices align with and impact the overall functioning of an organization and focuses on integrating the Six Sigma methodology within your organizational structure, culture, and strategic objectives.  

The course also emphasizes the role of different stakeholders in implementing Six Sigma methodologies and their integration into the overall management framework. On completing this course, you will be able to apply the define, measure, analyze, improve, and control (DMAIC) methodology for process improvement. The course offers practical exposure with a peer-graded project that enables you to apply your knowledge in real-world scenarios.

For this course, no prior knowledge is required. The course is for individuals who wish to analyze and solve quality problems and are involved with quality improvement projects.

What's inside

Syllabus

Introduction to ASQ-Certified Six Sigma Green Belt

In this module, you will learn how to effectively align Six Sigma initiatives with your organization’s strategic objectives. After gaining insight into the fundamentals of quality and the Six Sigma methodology, you will learn how to link project objectives, metrics, and outcomes to the broader organizational goals, ensuring that the improvement efforts contribute to overall business success. In addition, you will also learn how to integrate Six Sigma principles and practices into the strategic planning and management processes to drive operational excellence.

Lean Principles in the Organization

In this module, you will be introduced to the core principles and concepts of Lean management and how to apply them within an organization. You will learn how to employ Lean thinking and the role it plays in improving processes, identifying and eliminating waste, and achieving operational excellence. Additionally, you will learn how to streamline and optimize processes and foster a culture of continuous improvement within your organization. Finally, you will also be able to implement Lean practices in internal and external business processes and achieve efficiencies to deliver value to the customers.

Design for Six Sigma (DFSS) Methodologies

In this module, you will learn about the Design for Six Sigma, also known as the DFSS, methodology. This methodology is used to develop new products, services, or processes with a focus on achieving high levels of quality and customer satisfaction. It is a proactive approach that integrates Six Sigma principles and tools into the design and development stages of a project. The DFSS methodology aims to ensure that products or processes are designed to meet customer requirements, minimize defects, and optimize performance. You will learn about the various problem-solving frameworks such as define, measure, analyze, improve, and control (DMAIC), define, measure, analyze, design, and verify (DMADV), and define, measure, analyze, design, optimize, and verify (DMADOV). Further, you will learn how these frameworks are used to improve the quality of the end product, service, or process during the design phase. Finally, the module introduces you to the failure mode and effects analysis (FMEA), its objective, and its types.

Peer-Reviewed Assignment

This is a peer-review assignment based on the concepts taught in the Overview: Six Sigma and the Organization course. In this assignment, you will be able to explain how to apply various problem-solving frameworks in a real-life scenario.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines quality improvement methodologies, widely used in industry

Covers Six Sigma and Design for Six Sigma (DFSS) methodologies

Instructors: Jaswant Singh Verma and Skill-Up Edtech Team

Emphasizes the role of stakeholders in Six Sigma implementations

Provides a peer-graded project for practical experience

No prior knowledge required, suitable for beginners

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Overview: Six Sigma and the Organization with these activities:

Refresh introductory-level statistics skills

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Review your basic knowledge and skills in statistics, such as probability, hypothesis testing, and inferential statistics.

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Review notes or textbooks from previous statistics courses
Practice solving basic statistics problems using online resources or textbooks

Read and review 'Six Sigma for Dummies'

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Read a book that provides a comprehensive overview of Six Sigma concepts, methodologies, and applications, such as 'Six Sigma for Dummies'.

View Six Sigma For Dummies on Amazon

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Obtain a copy of the book
Read each chapter thoroughly, taking notes and highlighting key concepts
Complete any practice exercises or quizzes within the book

Join a Study Group or Online Forum

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Engage with peers in a study group or online forum to discuss Six Sigma concepts, share insights, and support each other's learning.

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Identify a study group or forum that aligns with your interests and learning goals
Participate actively in discussions and ask clarifying questions
Offer your own perspectives and insights based on your understanding and research

Seven other activities

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Six Sigma Process Improvement Simulations

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Testing your skills in process improvement simulations will help solidify your learning about Lean Six Sigma principles.

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Identify a business process to improve.
Define the problem and goals.
Collect and analyze data.
Develop and implement improvement plans.
Monitor and evaluate the results.

Follow tutorials on Six Sigma

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Seek out tutorials that cover Six Sigma concepts and practices, and follow along to reinforce your understanding.

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Search for reputable online tutorials or courses on Six Sigma
Choose a tutorial that aligns with your learning style and level
Follow the tutorial steps and complete any practice exercises

Create a Mind Map of Six Sigma Concepts

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Create a mind map that visually organizes Six Sigma concepts, their relationships, and their applications in different industries and contexts.

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Start with the main concept of Six Sigma in the center
Branch out to include key subconcepts and methodologies
Connect concepts with lines or arrows to show their interrelationships

Design a DFSS Project Plan

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Developing a real-world Design for Six Sigma project will enhance your ability to apply the DFSS methodology.

Browse courses on Design for Six Sigma

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Define the customer requirements.
Identify the critical-to-quality (CTQ) characteristics.
Develop a design concept.
Analyze the design and identify potential failure modes.
Create a project plan that outlines the steps and timeline for the project.

Practice Six Sigma tools and methods

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Engage in practice drills to solidify your understanding and proficiency in Six Sigma tools and methods, such as DMAIC.

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Find practice exercises or simulations online
Apply Six Sigma tools and methods to solve problems
Check your answers and identify areas for improvement

Develop a Six Sigma Improvement Plan

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Create a Six Sigma improvement plan that outlines a process improvement project, including the problem statement, data analysis, and proposed solutions.

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Identify a process or issue that needs improvement
Define the problem statement and collect relevant data
Analyze the data to identify root causes
Brainstorm and evaluate potential solutions
Develop a detailed improvement plan with timelines and metrics

Attend a Six Sigma Workshop or Conference

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Attend a Six Sigma workshop or conference to learn from industry experts, network with professionals, and gain practical insights.

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Research and find reputable Six Sigma workshops or conferences
Register for the event and prepare your questions
Attend the sessions and take active notes
Network with other attendees and experts

Career center

Learners who complete Overview: Six Sigma and the Organization will develop knowledge and skills that may be useful to these careers:

Quality Assurance Manager

A Quality Assurance Manager helps to ensure that products and services meet quality standards. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology, which is used to improve quality and efficiency. You will learn how to identify and solve problems, and how to implement quality control measures.

See salaries and explore the career path for Quality Assurance Manager

Quality Engineer

A Quality Engineer is responsible for developing and implementing quality control systems. This course can help you prepare for this role by providing you with a strong foundation in the Six Sigma methodology. You will learn how to use statistical techniques to analyze data and identify areas for improvement.

See salaries and explore the career path for Quality Engineer

Process Improvement Specialist

A Process Improvement Specialist helps organizations to improve their processes and increase efficiency. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to identify and solve problems, and how to implement process improvements.

See salaries and explore the career path for Process Improvement Specialist

Manufacturing Engineer

A Manufacturing Engineer designs and improves manufacturing processes. This course can help you prepare for this role by providing you with a strong foundation in the Six Sigma methodology. You will learn how to use statistical techniques to analyze data and identify areas for improvement.

See salaries and explore the career path for Manufacturing Engineer

Operations Manager

An Operations Manager is responsible for the day-to-day operations of a business. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to improve efficiency and productivity, and how to solve problems.

See salaries and explore the career path for Operations Manager

Project Manager

A Project Manager plans and executes projects. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to manage projects effectively and efficiently, and how to solve problems.

See salaries and explore the career path for Project Manager

Business Analyst

A Business Analyst helps organizations to improve their business processes. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to analyze data and identify areas for improvement.

See salaries and explore the career path for Business Analyst

Data Analyst

A Data Analyst collects and analyzes data to help organizations make better decisions. This course can help you prepare for this role by providing you with a strong foundation in statistical techniques. You will learn how to use data to identify trends and patterns, and how to make predictions.

See salaries and explore the career path for Data Analyst

Software Engineer

A Software Engineer designs, develops, and maintains software applications. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to use statistical techniques to analyze data and identify areas for improvement.

See salaries and explore the career path for Software Engineer

Systems Analyst

A Systems Analyst analyzes and designs computer systems. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to use statistical techniques to analyze data and identify areas for improvement.

See salaries and explore the career path for Systems Analyst

Industrial Engineer

An Industrial Engineer designs and improves industrial processes. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to use statistical techniques to analyze data and identify areas for improvement.

See salaries and explore the career path for Industrial Engineer

Quality Control Inspector

A Quality Control Inspector checks products and services to ensure that they meet quality standards. This course can help you prepare for this role by providing you with a deep understanding of the Six Sigma methodology. You will learn how to identify and solve problems, and how to implement quality control measures.

See salaries and explore the career path for Quality Control Inspector

Statistician

A Statistician collects and analyzes data to help organizations make better decisions. This course can help you prepare for this role by providing you with a strong foundation in statistical techniques. You will learn how to use data to identify trends and patterns, and how to make predictions.

See salaries and explore the career path for Statistician

Operations Research Analyst

An Operations Research Analyst uses mathematical models to help organizations make better decisions. This course may be useful for this role, as it will provide you with a strong foundation in statistical techniques. You will learn how to use data to analyze problems and identify solutions.

See salaries and explore the career path for Operations Research Analyst

Management Consultant

A Management Consultant helps organizations to improve their performance. This course may be useful for this role, as it will provide you with a deep understanding of the Six Sigma methodology. You will learn how to identify and solve problems, and how to implement process improvements.

See salaries and explore the career path for Management Consultant