Balanced Scorecard Success
The Kaplan-Norton Collection (4 Books)
This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard , a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps , which enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible; The Execution Premium , which describes a multistage system to help companies to gain measurable benefits from carefully formulated business strategy; and The Strategy-Focused Organization , which introduces a new approach to make strategy a continuous process owned not just by top management, but by everyone.
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