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Employee Relations
Brad Boyson
and
Michelle Alvarado
Brad Boyson
and
Michelle Alvarado
This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.
Read more
This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.
Read more
This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.
By the end of this course, you will be able to:
● Create policies for the workforce and employees of an organization
● Evaluate different attitudes and values between the workforce and organization
● Summarize company culture and how it is monitored and how it evolves
● Explain performance management concepts for all levels of employees
● Outline organizational design principles and strategies for effectiveness
No prior experience in Human Resources is needed to be successful in this course.
Register for this course and see more details by visiting:
OpenCourser.com/course/tqw5te/employee
What's inside
Syllabus
Introduction to Employee Relations
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
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Syllabus
Introduction to Employee Relations
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
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Employee Engagement
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.
Performance Management
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.
Business Continuity
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Covers practical aspects of HR, including policies and procedures
Explores the role of HR in performance management
Builds a foundation in HR concepts for beginners
Instructors have experience in HR management
Emphasizes workplace issues such as conflict resolution
Requires learners to possess basic knowledge of HR
Save this course
Save Employee Relations to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Employee Relations with these
activities:
Review communication and interpersonal skills
Show steps
Strengthen your communication and interpersonal skills, essential for effective employee relations.
Browse courses on
Communication Skills
Show steps
-
Read articles on effective communication
-
Practice active listening techniques
Follow tutorials on diversity and inclusion in the workplace
Show steps
Enhance your understanding of diversity and inclusion practices to create a more inclusive work environment.
Browse courses on
Diversity and Inclusion
Show steps
-
Search for online tutorials on diversity and inclusion
-
Follow at least two tutorials
Read 'Human Resource Management' by Gary Dessler
Show steps
Reinforce your understanding of the fundamental principles and practices of human resource management.
View
Human Resources Management, Global Edition
on Amazon
Show steps
-
Read Chapter 1: Introduction to Human Resource Management
-
Summarize the key concepts of employee relations and workforce management
Five other activities
Expand to see all activities and additional details
Show all eight activities
Read 'The Culture Code' by Daniel Coyle
Show steps
Expand your understanding of organizational culture and its impact on employee engagement and performance.
View
Electric cables, their construction and cost,...
on Amazon
Show steps
-
Read Chapter 2: The Culture Gene
-
Identify the key elements of a strong company culture
Conduct mock employee interviews
Show steps
Enhance your interviewing skills and gain feedback on your ability to evaluate candidates.
Browse courses on
Recruitment
Show steps
-
Prepare interview questions
-
Conduct mock interviews with peers
-
Provide and receive feedback
Develop an employee engagement survey
Show steps
Apply your knowledge of employee engagement by designing a survey to assess employee satisfaction and identify areas for improvement.
Browse courses on
Employee Engagement
Show steps
-
Review best practices for employee engagement surveys
-
Create a draft survey
-
Distribute and collect survey responses
-
Analyze the results
Implement a performance management system
Show steps
Gain practical experience by designing and implementing a performance management system for a hypothetical organization.
Browse courses on
Performance Management
Show steps
-
Define performance goals and metrics
-
Develop evaluation methods
-
Implement the system
-
Monitor and evaluate performance
Volunteer at a local HR organization
Show steps
Gain practical experience and network with HR professionals by volunteering with a local HR organization.
Browse courses on
Human Resource Management
Show steps
-
Research local HR organizations
-
Contact the organization and inquire about volunteer opportunities
-
Attend volunteer training
-
Perform volunteer duties
Review communication and interpersonal skills
Show steps
Strengthen your communication and interpersonal skills, essential for effective employee relations.
Browse courses on
Communication Skills
Show steps
Show steps
Show steps
- Read articles on effective communication
- Practice active listening techniques
Follow tutorials on diversity and inclusion in the workplace
Show steps
Enhance your understanding of diversity and inclusion practices to create a more inclusive work environment.
Browse courses on
Diversity and Inclusion
Show steps
Show steps
Show steps
- Search for online tutorials on diversity and inclusion
- Follow at least two tutorials
Read 'Human Resource Management' by Gary Dessler
Show steps
Reinforce your understanding of the fundamental principles and practices of human resource management.
View
Human Resources Management, Global Edition
on Amazon
Show steps
Show steps
Show steps
- Read Chapter 1: Introduction to Human Resource Management
- Summarize the key concepts of employee relations and workforce management
Five other activities
Expand to see all activities and additional details
Show all eight activities
Read 'The Culture Code' by Daniel Coyle
Show steps
Expand your understanding of organizational culture and its impact on employee engagement and performance.
View
Electric cables, their construction and cost,...
on Amazon
Show steps
Show steps
Show steps
- Read Chapter 2: The Culture Gene
- Identify the key elements of a strong company culture
Conduct mock employee interviews
Show steps
Enhance your interviewing skills and gain feedback on your ability to evaluate candidates.
Browse courses on
Recruitment
Show steps
Show steps
Show steps
- Prepare interview questions
- Conduct mock interviews with peers
- Provide and receive feedback
Develop an employee engagement survey
Show steps
Apply your knowledge of employee engagement by designing a survey to assess employee satisfaction and identify areas for improvement.
Browse courses on
Employee Engagement
Show steps
Show steps
Show steps
- Review best practices for employee engagement surveys
- Create a draft survey
- Distribute and collect survey responses
- Analyze the results
Implement a performance management system
Show steps
Gain practical experience by designing and implementing a performance management system for a hypothetical organization.
Browse courses on
Performance Management
Show steps
Show steps
Show steps
- Define performance goals and metrics
- Develop evaluation methods
- Implement the system
- Monitor and evaluate performance
Volunteer at a local HR organization
Show steps
Gain practical experience and network with HR professionals by volunteering with a local HR organization.
Browse courses on
Human Resource Management
Show steps
Show steps
Show steps
- Research local HR organizations
- Contact the organization and inquire about volunteer opportunities
- Attend volunteer training
- Perform volunteer duties
Career center
Learners who complete Employee Relations will develop knowledge and skills
that may be useful to these careers:
Human Resources Manager
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources for an organization. This includes developing and administering policies and procedures, evaluating performance, and managing employee relations. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of human resources management. You will learn how to create and administer policies and procedures, evaluate performance, and manage employee relations. This course can help you develop the skills and knowledge you need to be successful as a Human Resources Manager.
Employee Relations Manager
Employee Relations Manager
An Employee Relations Manager is responsible for managing the relationship between an organization and its employees. This includes developing and administering policies and procedures, resolving employee grievances, and representing the organization in labor relations matters. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of employee relations management. You will learn the skills and knowledge needed to be successful in this role, including how to create and administer policies, resolve employee grievances, and effectively communicate policies to employees.
Human Resources Specialist
Human Resources Specialist
A Human Resources Specialist is responsible for providing support to human resources managers. This includes developing and administering policies and procedures, recruiting and hiring employees, and providing employee relations support. The Employee Relations course from HRCI can help you build the skills and knowledge you need to be successful as a Human Resources Specialist. You will learn how to develop and administer policies and procedures, recruit and hire employees, and handle employee relations issues.
Labor Relations Manager
Labor Relations Manager
A Labor Relations Manager is responsible for managing the relationship between an organization and its unions. This includes negotiating collective bargaining agreements, resolving grievances, and representing the organization in labor arbitration. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of labor relations management. You will learn the skills and knowledge needed to be successful in this role, including how to negotiate collective bargaining agreements and resolve grievances.
Compensation and Benefits Manager
Compensation and Benefits Manager
A Compensation and Benefits Manager is responsible for developing and administering compensation and benefits programs for an organization. This includes conducting salary surveys, designing benefits plans, and negotiating with vendors. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of compensation and benefits management. You will learn how to conduct salary surveys, design benefits plans, and negotiate with vendors.
Training and Development Manager
Training and Development Manager
A Training and Development Manager is responsible for developing and delivering training programs for an organization. This includes identifying training needs, developing training materials, and delivering training sessions. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of training and development management. You will learn how to identify training needs, develop training materials, and deliver training sessions.
Organization Development Consultant
Organization Development Consultant
An Organization Development Consultant is responsible for helping organizations improve their performance. This includes developing and implementing organizational change initiatives, facilitating team building sessions, and providing leadership development. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of organization development. You will learn how to develop and implement organizational change initiatives, facilitate team building sessions, and provide leadership development.
Human Resources Information System Manager
Human Resources Information System Manager
A Human Resources Information System Manager is responsible for managing the human resources information system (HRIS) for an organization. This includes selecting, implementing, and maintaining the HRIS, as well as providing training to users. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of HRIS management. You will learn how to select, implement, and maintain the HRIS, as well as provide training to users.
Recruiter
Recruiter
A Recruiter is responsible for finding and hiring qualified candidates for an organization. This includes screening resumes, conducting interviews, and making hiring decisions. The Employee Relations course from HRCI can help you build a foundation in the principles and practices of recruiting. You will learn how to screen resumes, conduct interviews, and make hiring decisions.
Payroll Manager
Payroll Manager
A Payroll Manager is responsible for managing the payroll process for an organization. This includes calculating employee pay, withholding taxes, and issuing paychecks. The Employee Relations course from HRCI may be useful for learning about the role of HR in payroll management and how to effectively manage employee relations.
Benefits Administrator
Benefits Administrator
A Benefits Administrator is responsible for administering employee benefits programs for an organization. This includes enrolling employees in benefits plans, processing claims, and providing customer service. The Employee Relations course from HRCI may be useful for learning how to effectively manage employee relations, which includes managing employee benefits.
Employee Assistance Program Manager
Employee Assistance Program Manager
An Employee Assistance Program Manager is responsible for managing the employee assistance program (EAP) for an organization. This includes providing counseling services to employees, developing and implementing EAP policies, and providing training to supervisors. The Employee Relations course from HRCI may be useful for learning the principles of employee relations, which includes how to effectively manage employee assistance programs.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for developing and implementing diversity and inclusion initiatives for an organization. This includes creating and implementing diversity and inclusion policies, providing training to employees, and promoting diversity and inclusion in the workplace. The Employee Relations course from HRCI may be useful for learning how to manage employee relations in a diverse and inclusive workplace.
Workforce Planner
Workforce Planner
A Workforce Planner is responsible for planning and managing the workforce for an organization. This includes forecasting labor demand, developing workforce plans, and implementing workforce management initiatives. The Employee Relations course from HRCI may be useful for learning how to manage employee relations in the context of workforce planning.
Talent Management Consultant
Talent Management Consultant
A Talent Management Consultant is responsible for providing consulting services to organizations on talent management issues. This includes developing and implementing talent management strategies, providing training to managers, and conducting talent assessments. The Employee Relations course from HRCI may be useful for learning the principles of employee relations, which is a key component of talent management.
For more career information including salaries, visit:
OpenCourser.com/course/tqw5te/employee
Reading list
We've selected six books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Employee Relations.
This widely used textbook provides comprehensive coverage of human resource management concepts and practices, from employee relations to compensation and benefits.
Provides a thorough exploration of performance management and reward systems, with a focus on how to design and implement effective programs.
Introduces the HR Scorecard, a framework for measuring the impact of HR practices on organizational performance.
Explores the concept of organizational culture and its impact on leadership and employee behavior.
Save
Provides a comprehensive overview of employee relations law, with a focus on the legal rights and responsibilities of employers and employees.
Provides a comprehensive overview of HR practices, with a focus on how to manage people effectively.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/tqw5te/employee
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Effort
4 weeks of study, 5-6 hours/week
Level
Introductory
Via
Coursera
Institution
HRCI
Instructors
Brad Boyson
Michelle Alvarado
Language
English
Transcripts
Español
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پښتو
آذربایجان دیلی
This course belongs to a
collection
called
HRCI Human Resource Associate. It's comprised of five courses:
- Compliance and Risk Management
- Compensation and Benefits
- Learning and Development
- Talent Acquisition
- Employee Relations (viewing)
Good to know
Covers practical aspects of HR, including policies and procedures
Explores the role of HR in performance management
Builds a foundation in HR concepts for beginners
Instructors have experience in HR management
Emphasizes workplace issues such as conflict resolution
Requires learners to possess basic knowledge of HR
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