Leadership & Organization Design from Coursera

To succeed in today’s knowledge intensive organizations managers need to understand how individual differences in personality, learning style and cultural values, group dynamics, organizational culture, and human resource management policies shape employee attitudes and behaviors. This course teaches managers creative problem-solving and ethical decision-making, change management, leadership techniques for enhancing social capital and influencing other organizational members, and management tools for multicultural and geographically dispersed teams.

Pre-Requisites: None

Required Textbook: Organizational Behavior. (2017). University of Minnesota Libraries Publishing Edition. Open Textbook Library, https://open.umn.edu/opentextbooks/textbooks/30

Other Required Materials: Articles from academic journals and other reputable sources.

Software Requirements: Microsoft Office Suite & Google WorkSpace.

What's inside

Syllabus

Module 1: Leaders vs. Managers

Welcome to Leadership and Organization Design! This module examines the best practices and historical evolution of management, alongside the concept and effective behaviors of leadership. It delves into both classic and contemporary theories of leadership, addressing the challenges contemporary leaders face and the impact of contextual factors. Additionally, it introduces evidence-based management and the actionable steps for its implementation, providing a comprehensive understanding of leadership in the modern era.

Module 2: Understanding Your Workforce – Differences of Personality & Cultural Values

Module 2 focuses on recognizing individual differences and their impact on employee attitudes and behaviors, exploring research-based frameworks of personality and the limitations of personality testing. It also delves into Hofstede’s model of societal culture, the concept of cultural intelligence, and strategies for managing cultural differences. This module equips students with the knowledge to assess and enhance their cultural intelligence and effectively manage diverse workforces.

Module 3: Understanding Your Workforce – Surface level Diversity and Employment Relationship

This module explores the complexities of managing a diverse workforce, distinguishing between deep-level and surface-level differences, and understanding the challenges diverse individuals face. It provides strategies for managing contemporary employment relationship and effective techniques for leading a diverse workforce, using a multigenerational workforce as an exemplar.

Module 4: Power & Politics

Module 4 covers the bases of power and specific persuasion techniques to develop influence in the workplace. It includes strategies for effective communication and navigating workplace politics, the role of political skills, and the importance of building social capital, addressing contemporary challenges related to social networks in the workplace.

Module 5: Decision-Making Process, Ethical Considerations, & Managing Stress/Emotions

This module examines the different types of decisions leaders make, major decision-making models, and perceptual biases that hinder effective decision-making. It also addresses ethical considerations within decision-making processes. Additionally, it discusses the antecedents and outcomes of workplace stress, strategies for stress management, the impact of emotions on employee attitudes and behaviors, and the importance of managing emotional labor.

Module 6: Motivation

Module 6 delves into classic and modern theories of motivation, identifying employee needs and applying this knowledge to motivate employees in the workplace. It covers goal setting, fairness perceptions, rewards and punishments, and unique employee motivation techniques. Additionally, it explores job and incentive design principles and their application in motivating individuals and teams.

Module 7: Team Leadership & Conflict Resolution

In this module, students will learn about group processes and effective team leadership, including contemporary team structures and the ethical considerations in teams. It discusses the forms and consequences of conflict, strategies for conflict resolution, and specific approaches for managing conflict in virtual/global teams.

Module 8: Organizational Culture, Structure, & Change Management

Module 8 focuses on the core tenets of organizational culture, its importance, and strategies to create and maintain a unique culture. It explores different types of organizational cultures, person-organization fit, and the relationship between culture, strategy, and structure. The module also addresses change management, the drivers of resistance to change, and techniques for leading change, alongside fostering individual and team creativity and innovation.

Summative Course Assessment

This module contains the summative course assessment that has been designed to evaluate your understanding of the course material and assess your ability to apply the knowledge you have acquired throughout the course. Be sure to review the course material thoroughly before taking the assessment.

Good to know

Know what's good

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Covers the theory behind leadership, applying it to modern business challenges

Examines various leadership techniques for managing social capital and influencing others

Offers management tools for working with multicultural and geographically dispersed teams

Requires students to read academic journals and other reputable sources

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leadership & Organization Design with these activities:

Review Management Concepts

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Brush up on fundamental management principles to strengthen your foundation for the course.

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Review key concepts of management, such as planning, organizing, leading, and controlling.
Read articles and books on management theory and practice.

Review Personality Assessment

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Revisiting basic concepts in personality assessment prior to the course will provide foundational knowledge and strengthen understanding by students with varying skills levels, preparing them for a smoother transition.

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Review Trait Theory
Practice using a personality assessment tool

Decision-Making Tutorial

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Supplemental tutorials will serve as additional resources, reinforcing concepts taught in the course while offering practice opportunities that cater to the diverse learning styles of students.

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Explore Decision-Making Models
Apply a decision-making model to a real-world scenario
Discuss ethical considerations in decision-making

Eight other activities

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Organizational Behavior

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Delve into the theories and principles of organizational behavior to enhance your understanding of human behavior in organizations.

View Essentials of Organizational Behavior, Global... on Amazon

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Read chapters 1-3 of the textbook.
Summarize key concepts and theories.

Personality Assessment and Reflection

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Complete a personality assessment and reflect on how your personality traits influence your leadership style.

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Take a personality assessment, such as the Myers-Briggs Type Indicator (MBTI).
Write a one-page reflection on your results.

Team Project Planning

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Collaborate with classmates to develop a plan for a team project, fostering your team leadership and problem-solving skills.

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Form a team of 3-5 people.
Brainstorm project ideas and select one.
Develop a project plan, including timelines, roles, and resources.

Team Conflict Resolution Simulation

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This simulation will provide a practical setting for handling team conflicts, enabling students to develop interpersonal skills, navigate disagreements, and foster strong team bonds, which are crucial for workplace success.

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Analyze a conflict scenario
Develop a conflict resolution strategy
Simulate the conflict resolution process
Reflect on the experience and identify areas for improvement

Effective Communication Skills Workshop

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Attend a workshop to enhance your communication skills, improving your ability to influence and motivate others.

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Attend the workshop.
Practice the techniques learned.

Course Review and Summary

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Consolidate your learning by organizing and reviewing your notes, assignments, and other course materials.

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Review your lecture notes and readings.
Create a summary or outline of the key concepts.

Leadership Case Study Analysis

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Analyze a real-world leadership case study to apply your understanding of leadership theories and principles.

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Read the case study.
Identify the key leadership issues and challenges.
Develop and present your analysis and recommendations.

Contribute to Open-Source Management Tools

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Enhance your technical skills and contribute to the management community by participating in open-source projects.

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Identify an open-source project related to management.
Contribute to the project by reporting bugs, suggesting features, or coding.

Career center

Learners who complete Leadership & Organization Design will develop knowledge and skills that may be useful to these careers:

Organizational Psychologist

Organizational Psychologists study the behavior of individuals and groups in organizations.

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Organizational Development Manager

Organizational Development Managers lead and manage change initiatives within an organization.

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Diversity and Inclusion Manager

Diversity and Inclusion Managers develop and implement strategies to promote diversity and inclusion in the workplace.

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Industrial-Organizational Psychologist

Industrial-Organizational Psychologists apply psychological principles to improve workplace productivity and employee satisfaction.

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Executive Coach

Executive Coaches help senior executives improve their leadership skills.

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Change Management Consultant

Change Management Consultants help organizations through change initiatives.

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Human Resources Manager

Human Resources Managers plan, direct, and coordinate the administrative functions of a company.

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Talent Management Consultant

Talent Management Consultants help organizations attract, develop, and retain talent.

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Project Manager

Project Managers plan, organize, and execute projects.

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Employee Relations Manager

Employee Relations Managers resolve employee issues and disputes.

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Training and Development Manager

Training and Development Managers design and implement training programs for employees.

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Management Consultant

Management Consultants advise organizations on how to improve their performance.

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Compensation and Benefits Manager

Compensation and Benefits Managers plan, develop, and administer employee compensation and benefits programs.

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Marketing Manager

Marketing Managers oversee all aspects of marketing operations for an organization.

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Labor Relations Manager

Labor Relations Managers manage relationships between employers and unions.

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Leadership & Organization Design

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