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Candy Lee, John Lavine, and Randy Hlavac
In this course, professionals at all levels of an organization will learn the best ways to engage an audience they want and need by smartly implementing their important, strategic stories and information and by using proven tools and techniques to enhance an audience’s experiences and interest. Content Strategy is a conversation that provides thought-leadership. It starts a “conversation” with users and stakeholders inside and outside an organization. Conversations are the natural way people think about complex issues. Conversations also enable people to develop “stories,” which lead to understanding and helpful mental pictures....
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In this course, professionals at all levels of an organization will learn the best ways to engage an audience they want and need by smartly implementing their important, strategic stories and information and by using proven tools and techniques to enhance an audience’s experiences and interest. Content Strategy is a conversation that provides thought-leadership. It starts a “conversation” with users and stakeholders inside and outside an organization. Conversations are the natural way people think about complex issues. Conversations also enable people to develop “stories,” which lead to understanding and helpful mental pictures. Content Strategy practitioners are at all levels of the best enterprises – in all departments and sectors from the top leader to the newcomer in the ranks. In this complex information age, forward-thinking employees know that if they and their organizations are to thrive, they need to go beyond their job descriptions. They must master the most demanding communications frontier – creating engaging, strategic, honest stories and information that is valued by their most important audiences. In turn that will make their enterprise stand out. Regardless of their area of work, position or expertise, Content Strategy practitioners know how to use words, pictures, video, and social and mobile media to interact with their most important constituents with trustable, actionable information that the audience values and will use. The strategic content they produce enhances the user’s lives and deepens their understanding and engagement with the organization. Guest lecturers in this course include: -- Rachel Davis Mersey, Associate Professor, Medill, Northwestern -- Ed Malthouse, Theodore R. and Annie Laurie Sills Professor of Integrated Marketing Communications, Medill, Northwestern -- Bobby Calder, Charles H. Kellstadt Professor of Marketing & Director of the Center for Cultural Marketing, Kellogg, Northwestern -- Steven Duke, Associate Professor, Medill, Northwestern -- Janice Castro, Assistant Professor Emerita, Medill, Nothwestern
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Helps learners develop and tell engaging, strategic stories
Teaches skills, knowledge, and tools that are highly relevant in industry
Teaches content practitioners how to use various media effectively
Led by instructors who are recognized for their expertise and experience in content strategy
Uses guest lectures from top scholars and practitioners in content strategy
Has a clear focus on developing content strategy skills for professionals at all levels

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Reviews summary

Academic content strategy concepts

Students who have taken this course often found the examples provided to be helpful and applicable. However, some students have also noted that the course relies heavily on theory, which many found to be less useful than practical application.
The examples were really helpful.
"The examples really made this course amazing."
The course is heavy on theory.
"Just theory, that's all. Nothing one can actually use."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Content Strategy for Professionals: Engaging Audiences with these activities:
Review Writing Fundamentals
Sharpen your writing skills to effectively craft engaging and persuasive content.
Browse courses on Writing
Show steps
  • Review grammar and punctuation rules
  • Practice writing clear and concise sentences
  • Get feedback on your writing
Attend a Webinar on Content Strategy Best Practices
Attend a webinar hosted by industry experts to gain insights into best practices and trends in content strategy.
Browse courses on Content Strategy
Show steps
  • Research and identify relevant webinars
  • Register for a webinar
  • Attend the webinar and take notes
Connect with a Content Strategy Mentor
Identify and connect with a professional in the field of content strategy who can provide guidance and support throughout the course.
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Show steps
  • Attend industry events and conferences
  • Reach out to potential mentors via LinkedIn or email
  • Set up a meeting or phone call to discuss mentorship opportunities
Five other activities
Expand to see all activities and additional details
Show all eight activities
Review Content Strategy for the Web, Second Edition
Review this book to enhance your understanding of content strategy principles and best practices, which are fundamental to this course.
Show steps
  • Read the book's introduction and first chapter
  • Skim the remaining chapters, focusing on the section headings
  • Take notes on key concepts and strategies
Analyze Content Strategy Examples
Analyze real-world content strategy examples to identify effective techniques and strategies. This will provide hands-on experience in applying course concepts.
Browse courses on Content Strategy
Show steps
  • Select a variety of content strategy examples
  • Analyze each example's goals, audience, and content
  • Identify key strengths and weaknesses
Develop a Content Strategy Plan
Create a content strategy plan that outlines your goals, target audience, and content distribution channels. This will help you apply the concepts learned in the course.
Browse courses on Content Strategy
Show steps
  • Define your content strategy goals
  • Identify your target audience
  • Research and select content distribution channels
  • Develop a content calendar
Participate in a Content Strategy Workshop
Enroll in a workshop that provides hands-on training and guidance on content strategy principles and implementation.
Browse courses on Content Strategy
Show steps
  • Research and select a content strategy workshop
  • Register for the workshop
  • Attend the workshop and actively participate
Write a Case Study on a Successful Content Strategy
Analyze a successful content strategy and write a case study that highlights its key components and results. This will reinforce your understanding of effective content strategies.
Browse courses on Content Strategy
Show steps
  • Identify a successful content strategy case study
  • Research and gather data on the case study
  • Analyze the case study and identify key components
  • Write a case study report

Career center

Learners who complete Content Strategy for Professionals: Engaging Audiences will develop knowledge and skills that may be useful to these careers:
Content Strategist
A Content Strategist develops, executes, and manages content strategies that align with an organization's overall marketing and business goals. They use their knowledge of content creation, audience engagement, and digital marketing to create content that is both informative and engaging. This course can help Content Strategists by providing them with the skills and knowledge they need to develop and implement effective content strategies.
Digital Marketing Specialist
A Digital Marketing Specialist is responsible for planning, executing, and analyzing digital marketing campaigns. They use their knowledge of digital marketing channels, such as search engine optimization (SEO), social media marketing, and email marketing, to reach target audiences and achieve marketing goals. This course can help Digital Marketing Specialists by providing them with the skills and knowledge they need to develop and implement effective digital marketing campaigns.
Social Media Manager
A Social Media Manager is responsible for planning, executing, and analyzing social media campaigns. They use their knowledge of social media platforms, such as Facebook, Twitter, and Instagram, to reach target audiences and achieve marketing goals. This course can help Social Media Managers by providing them with the skills and knowledge they need to develop and implement effective social media campaigns.
Content Writer
A Content Writer is responsible for creating written content for a variety of purposes, such as website articles, blog posts, and social media updates. They use their knowledge of writing, editing, and SEO to create content that is both informative and engaging. This course can help Content Writers by providing them with the skills and knowledge they need to develop and write effective content.
Public relations manager
A Public Relations Manager is responsible for managing an organization's public relations efforts. They use their knowledge of media relations, social media, and crisis communications to build and maintain positive relationships with the public and media. This course can help Public Relations Managers by providing them with the skills and knowledge they need to develop and implement effective public relations campaigns. It can also be useful for aspiring PR managers who want to make a successful pivot to the field.
Marketing Manager
A Marketing Manager is responsible for planning, executing, and analyzing marketing campaigns. They use their knowledge of marketing principles, such as market research, product development, and pricing, to develop and implement effective marketing campaigns. This course can help Marketing Managers by providing them with the skills and knowledge they need to develop and implement effective marketing campaigns.
Brand Manager
A Brand Manager is responsible for managing an organization's brand. They use their knowledge of marketing, advertising, and public relations to develop and implement strategies that build and maintain a positive brand image. This course can help Brand Managers by providing them with the skills and knowledge they need to develop and implement effective brand management strategies.
Communication Manager
A Communication Manager is responsible for managing an organization's internal and external communications. They use their knowledge of communication principles, such as public speaking, media relations, and crisis communications, to develop and implement effective communication strategies.
Corporate Communications Manager
A Corporate Communications Manager is responsible for managing an organization's corporate communications. They use their knowledge of communication principles, such as media relations, public relations, and crisis communications, to develop and implement effective corporate communications strategies.
Media Relations Manager
A Media Relations Manager is responsible for managing an organization's media relations. They use their knowledge of media relations principles, such as media pitching, press releases, and media interviews, to develop and implement effective media relations strategies.
Investor Relations Manager
An Investor Relations Manager is responsible for managing an organization's investor relations. They use their knowledge of investor relations principles, such as financial reporting, shareholder communications, and roadshows, to develop and implement effective investor relations strategies.
Public Affairs Manager
A Public Affairs Manager is responsible for managing an organization's public affairs. They use their knowledge of public affairs principles, such as government relations, lobbying, and grassroots organizing, to develop and implement effective public affairs strategies.
Government Relations Manager
A Government Relations Manager is responsible for managing an organization's government relations. They use their knowledge of government relations principles, such as lobbying, regulatory compliance, and political campaigns, to develop and implement effective government relations strategies.
Lobbyist
A Lobbyist is responsible for representing an organization's interests before government officials. They use their knowledge of lobbying principles, such as campaign finance, legislative process, and regulatory compliance, to advocate for their organization's interests.
Political Consultant
A Political Consultant is responsible for advising political candidates and campaigns on strategy, messaging, and fundraising. They use their knowledge of political principles, such as polling, campaign finance, and media relations, to help their clients win elections. This course may be useful for aspiring Political Consultants who want to learn more about the principles of content strategy and how to use it to develop and implement effective political campaigns.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Content Strategy for Professionals: Engaging Audiences.
Provides a comprehensive overview of content strategy, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy and how to apply it to their own work.
Provides a practical guide to content marketing, covering topics such as content creation, content distribution, and content measurement. It valuable resource for anyone who wants to learn more about content marketing and how to use it to achieve their business goals.
Provides a practical guide to data storytelling, covering topics such as data visualization, data analysis, and data presentation. It valuable resource for anyone who wants to learn more about data storytelling and how to use it to communicate their findings effectively.
Provides a concise overview of content strategy, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy and how to apply it to their own work.
Provides a comprehensive toolkit for content strategy, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy and how to apply it to their own work.
Provides a practical guide to content strategy for social media, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy for social media and how to use it to achieve their business goals.
Provides a practical guide to content strategy for email marketing, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy for email marketing and how to use it to achieve their business goals.
Provides a practical guide to content strategy for mobile marketing, covering topics such as audience analysis, content planning, and content measurement. It valuable resource for anyone who wants to learn more about content strategy for mobile marketing and how to use it to achieve their business goals.

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