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Randy Hlavac

The “What Is Social?" MOOC is for business owners, executives, and marketing professionals who want to significantly improve their abilities to grow their social strategy using effective, proven methodologies. This hands on, "how to" program won’t just tell you how to grow your professional persona using social – you will actually do it! This course is the first in the six-course specialization, Social Media Marketing: How to Profit in a Digital World.

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The “What Is Social?" MOOC is for business owners, executives, and marketing professionals who want to significantly improve their abilities to grow their social strategy using effective, proven methodologies. This hands on, "how to" program won’t just tell you how to grow your professional persona using social – you will actually do it! This course is the first in the six-course specialization, Social Media Marketing: How to Profit in a Digital World.

While the course can be audited for free, paid learners will receive additional content beyond the course basics. For MOOC 1, the toolkit includes a special video from Alessandro Acquisti on Big Data and a set of studies done by IBM on engagement and social marketing strategies with bottom-line profits.

This course has been designed to give you the tools, insights, knowledge, and skills to immediately impact your organization. In addition, we will help you network with thought leaders in social. After completing this course, you and your organization’s staff will be able to position, engage, and grow relationships with the consumers of highest value to you.

Today, we are living in a period of massive disruption. New technologies are changing the way people engage with each other and with the organizations that interest them. This course will start you on the path to growing your own social strategy using effective, proven methodologies.

Additional MOOC 1 faculty include:

* Judy Ungar Franks (President, The Marketing Democracy, Ltd. & Lecturer, Medill Integrated Marketing Communications, Northwestern)

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What's inside

Syllabus

Introduction to Social Marketing
In this first module, you will learn about the goals, structure, and deliverables of the Social Marketing Specialization MOOCs, as well as gain an understanding of how the MOOCs in the Specialization will each build on one another to create a truly unique and immediately applicable experience.
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Social Trends
In this module, you will learn not only how the digital revolution has disrupted the marketplace, but also how you can make sense of this disrupted digital world.
The Business of Social
In this module, you will learn how to view social as holistic, consumer/stakeholder focused, flexible, global, real-time and integrated. You will then complete a peer review assignment which will ask you to define your target audience on social.
Social Overview
In this module, you will learn to understand the importance of big data and how to deal with all of the quickly changing social sites used today. You will also learn the difference between social networks and communities as well as the reasons that they form. Then, you will set up the social sites that you will use throughout the Specialization.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills in defining target audiences on social media platforms
Explores the digital revolution's impact on the marketplace and provides strategies for navigating it
Helps learners understand how to effectively leverage social media for business purposes
Taught by industry experts with extensive experience in social media marketing
Provides ample opportunities for learners to apply their understanding of social media marketing through hands-on activities
Additional content and materials are available for paid learners, providing them with a more comprehensive learning experience

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Reviews summary

Well-received social media basics course

Learners say this online course is a well-rounded, beginner-friendly introduction to the world of social media. Students commend highly the course's informative content, particularly the modules on social media monitoring and community management. While the course may not offer the most in-depth exploration of all topics, its engaging approach makes it an excellent choice for individuals looking to build a foundation in social media marketing.
Interesting and interactive learning experience.
"It's a good introductory course about what does being social mean, it opens a door for you to see whats behind the most talented social accounts, their Community Managers and the tools they use to engage with their clients and customers, very good course."
Perfect for newcomers to social media marketing.
"Amazing course."
"It gives you great information and insight on Social Media and it's functions within business."
"If you're trying to advance your skills in social media for your business or for personal/professional growth I highly recommend this course."
Valuable insights and practical knowledge.
"I learned so much from this course, it's really making a difference already."
"I refer to myself as a social media addict and this class still taught me so much!"
"The course gives a nice overview over different topics about social media like the different channels & kinds of social media and some tools."
May not dive deeply into all topics.
"At some point I would have liked to go deeper into detail."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in What is Social? with these activities:
Review Social Media Concepts
Review key social media concepts to strengthen your foundation for the course.
Browse courses on Social Media Marketing
Show steps
  • Read textbook chapter on social media basics.
  • Take online quiz on social media terminology.
Setting Up Social Media Profiles
Complete guided tutorials to set up and optimize your social media profiles for professional use.
Browse courses on Social Media Presence
Show steps
  • Create profiles on LinkedIn, Twitter, and Instagram.
  • Customize your profile picture, banner, and bio.
  • Connect with industry professionals and potential clients.
Social Media Content Creation
Engage in practice drills to develop your skills in creating engaging and effective social media content.
Browse courses on Content Marketing
Show steps
  • Brainstorm content ideas for a specific target audience.
  • Draft social media posts with compelling headlines and visuals.
  • Analyze post performance and make adjustments as needed.
Three other activities
Expand to see all activities and additional details
Show all six activities
Social Media Marketing Workshop
Attend a workshop to enhance your practical skills and knowledge in social media marketing.
Browse courses on Social Media Marketing
Show steps
  • Register for a social media marketing workshop.
  • Attend the workshop and actively participate.
  • Apply workshop learnings to improve your social media strategy.
Social Media Strategies Discussion
Engage in discussions with peers to share and learn about effective social media strategies.
Browse courses on Social Media Optimization
Show steps
  • Prepare a presentation on a specific social media strategy.
  • Lead a group discussion on the topic.
  • Provide feedback and insights to other participants.
Social Media Marketing Plan
Create a comprehensive social media marketing plan to apply the concepts learned in the course.
Browse courses on Marketing Plan
Show steps
  • Conduct a social media audit to assess current performance.
  • Define target audience and marketing objectives.
  • Develop a content calendar and engagement strategy.
  • Implement the plan and track results.

Career center

Learners who complete What is Social? will develop knowledge and skills that may be useful to these careers:
Content Creator
A Content Creator is responsible for creating content for social media platforms. This course helps build a foundation in social media marketing, a critical skill for Content Creators.
Social Media Analyst
A Social Media Analyst is responsible for tracking and analyzing social media data. This course provides a solid foundation in social media marketing, a critical skill for Social Media Analysts.
Community Manager
A Community Manager is responsible for building and managing online communities. This course helps build a foundation in social media marketing, a critical skill for Community Managers.
Social Media Strategist
A Social Media Strategist is responsible for developing and executing social media strategies. This course provides a solid foundation in social media marketing, a critical skill for Social Media Strategists.
Social Media Marketer
A Social Media Marketer is responsible for using social media to promote products or services. This course provides a solid foundation in social media marketing, a critical skill for Social Media Marketers.
Social Media Manager
A Social Media Manager uses social media platforms to increase engagement, build a fanbase, and boost sales. This course is an excellent introduction to social media marketing. It helps build a foundation that a Social Media Manager can use to create successful marketing campaigns.
Digital Marketing Manager
A Digital Marketing Manager is responsible for planning and executing digital marketing campaigns. This course provides a solid foundation in social media marketing, a critical skill for Digital Marketing Managers.
Senior Marketing Manager
A Senior Marketing Manager is responsible for managing a team of marketing professionals and developing and executing marketing campaigns. This course helps build a foundation in digital marketing, a critical skill for today's Senior Marketing Managers.
Brand Manager
A Brand Manager is responsible for developing and maintaining a brand's identity. This course helps build a foundation in social media marketing, an essential skill for Brand Managers in today's digital world.
Digital Marketing Specialist
A Digital Marketing Specialist uses digital technologies to plan, execute, and analyze marketing campaigns. This course helps build a foundation of foundational digital marketing principles that are useful in many roles, including Digital Marketing Specialists.
Marketing Consultant
A Marketing Consultant provides marketing advice and services to businesses and organizations. This course provides a solid foundation in social media marketing, a critical skill for today's Marketing Consultants.
Chief Marketing Officer
A Chief Marketing Officer is responsible for developing and executing the overall marketing strategy for a company or organization. This course provides a solid foundation in social media marketing, a critical skill for today's Chief Marketing Officers.
Marketing Director
A Marketing Director is responsible for overseeing all marketing activities for a company or organization. This course helps build a foundation in digital marketing, a critical skill for today's Marketing Directors.
Marketing Manager
A Marketing Manager plans and executes marketing campaigns for a company or organization. This course provides a solid foundation in digital marketing, a critical skill for today's Marketing Managers.
Public relations manager
A Public Relations Manager is responsible for managing a company's public image. This course may be useful in helping build a foundation in social media marketing, a skill that is increasingly important for Public Relations Managers.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in What is Social?.
Provides a comprehensive overview of social media marketing, covering topics such as social media strategy, content creation, and measurement.
Comprehensive handbook on social media marketing, with a focus on managing social media teams and campaigns.
Comprehensive guide to social media marketing, covering topics such as social media strategy, content creation, and measurement.
Practical guide to social media marketing, with a focus on using social media to drive business results.
Practical guide to social media marketing for small businesses and entrepreneurs.
Provides a data-driven approach to social media marketing, with a focus on using data to improve social media campaigns.
Is commonly used as a textbook at academic institutions. It provides a more detailed and comprehensive overview of social media marketing, and is useful for readers who want a deeper understanding of the subject.
A practical guide to measuring the ROI of social media marketing campaigns. It's a must-read for anyone who wants to track the results of their social media efforts.
Discusses the latest trends in social media marketing and provides insights into how businesses can use social media to achieve their marketing goals.
Teaches readers how to build a successful social media marketing strategy in order to reach their target audience more effectively.
Beginner's guide to social media marketing, covering topics such as creating a social media strategy and measuring social media success.
Provides practical tips and strategies for small business owners who want to leverage social media to reach new customers and grow their businesses.
This comprehensive guidebook covers a wide range of topics in social media marketing, from strategy and planning to content creation and analytics.

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