Creating an Emotionally Intelligent Workplace Culture from Pluralsight

This course will help leaders develop emotionally intelligent workers and cultivate an emotionally healthy workplace environment.

One of the primary responsibilities of a leader is setting the tone for a workplace - putting employees in a position not only to succeed, but to thrive. One often overlooked component of this responsibility, though, is helping to protect employee’s emotions, in addition to leveraging their productivity. This course, Creating an Emotionally Intelligent Workplace, helps narrow this gap, guiding leaders through the process of creating attitudes, policies, and opportunities to help workers build self-awareness, self-management, social awareness, and relationship management strategies. First, you will learn how to create a plan for an emotionally intelligent work environment. Next, you will discover how to inspire employees to increase their emotional intelligence. Finally, you will explore how to lead with emotional intelligence. By the end of this course, you will know how to spot problematic behaviors in the workplace and how to confront them directly.

What's inside

Syllabus

Course Overview

Planning for an Emotionally Intelligent Work Environment

Inspiring Employees to Increase Their Emotional Intelligence

Leading with Emotional Intelligence

Next Steps

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops self-awareness and self-management, which are core emotional intelligence skills

Develops social awareness, which is a key component of emotional intelligence in the workplace

Develops relationship management skills, which are crucial for building emotionally healthy workplace environments

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Creating an Emotionally Intelligent Workplace Culture with these activities:

Review 'Emotional Intelligence 2.0' by Travis Bradberry and Jean Greaves

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Gain a better understanding of the components of emotional intelligence.

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Identify the five key elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills.
Determine your own strengths and areas for growth in each element.

Create a personal development plan for improving emotional intelligence

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Establish personalized goals for enhancing your emotional intelligence.

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Reflect on your strengths and areas for growth in emotional intelligence.
Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.
Identify the necessary steps and resources to reach your goals.

Practice mindfulness and emotional regulation techniques

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Develop practical skills for managing your own emotions.

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Find guided meditations or exercises on mindfulness and emotional regulation.
Practice these techniques regularly.

Four other activities

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Analyze case studies to practice identifying and responding to emotional situations

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Strengthen your ability to apply emotional intelligence principles in real-world scenarios.

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Read case studies that illustrate various types of emotional challenges.
Analyze the emotions and behaviors involved.
Develop strategies for responding effectively.

Lead a discussion on emotional intelligence with a peer or colleague

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Demonstrate your understanding of emotional intelligence by leading a discussion.

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Prepare a presentation on a specific aspect of emotional intelligence.
Lead a discussion with your peer, encouraging contributions and sharing your own insights.
Reflect on the discussion and identify areas for further learning.

Design a training module on emotional intelligence for your team

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Apply your knowledge of emotional intelligence to create a valuable resource for others.

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Determine the learning objectives and target audience for your training module.
Develop the content and activities for the module.
Pilot the module and gather feedback for improvement.

Mentor a junior colleague or student on emotional intelligence

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Share your expertise and help others develop their emotional intelligence.

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Identify a suitable mentee and establish a mentorship plan.
Provide guidance, support, and resources to your mentee.
Regularly reflect on the progress and make adjustments to your approach.

Career center

Learners who complete Creating an Emotionally Intelligent Workplace Culture will develop knowledge and skills that may be useful to these careers:

Psychologist

A Psychologist with expertise in workplace and organizational psychology could benefit from this course. Mental health professionals can use this information to provide guidance to organizations that wish to create more positive workplace cultures. This knowledge would be useful in consulting, where you may work with various organizations to implement the principles of this course to improve worker health and satisfaction.

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Human Resources Manager

For a Human Resources Manager, this course offers insight into how to make a workplace better for employees. HR departments in many organizations are responsible for a company's organizational culture. Many of the approaches to creating an emotionally intelligent workplace environment would fall under the ambit of an HR department.

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Organizational Development Specialist

An Organizational Development Specialist helps a business to improve the effectiveness of its people and processes. This course will provide an OD Specialist with the tools to analyze an organization's emotional intelligence and create strategies to improve employee satisfaction and productivity.

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Psychiatrist

Psychiatrists work with patients to help them manage their mental health. One subspecialty in the medical field of psychiatry is workplace psychiatry. This course may be helpful for Psychiatrists who wish to better understand the emotional needs of those in the workplace.

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Sociologist

Sociologists research human society and social behavior. Many sociologists focus their research on the workplace. This course would be helpful for sociologists who want to understand the effects of emotional intelligence in the workplace and make recommendations to businesses.

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Social Worker

This course will help Social Workers to understand how to create an emotionally intelligent workplace environment. They can use this information to help their clients who are struggling in the workplace due to a lack of emotional intelligence.

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Industrial and Organizational Psychologist

Industrial and Organizational (I-O) Psychologists study the psychological principles that impact the workplace. This course can help I-O Psychologists to better understand the relationship between emotional intelligence and workplace culture.

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Education Administrator

This course may be useful for an Education Administrator who oversees a large staff. Creating an emotionally intelligent work environment relies heavily on interpersonal skills, which are essential for school administrators to have with their faculty and staff.

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Management Consultant

Management Consultants work with organizations to improve their performance. This course may be helpful for Management Consultants who want to learn how to help their clients create more emotionally intelligent workplaces.

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Author

This course may be useful for an Author who wants to write about emotional intelligence and workplace culture. The course provides a comprehensive overview of the topic, which can help the Author to develop ideas for their writing.

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Journalist

This course may be useful for a Journalist who wants to write about emotional intelligence and workplace culture for newspapers, magazines, or online publications. The course provides a comprehensive overview of the topic, which can help the Journalist to develop ideas for their writing and understand the impact of emotional intelligence on the workplace.

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Project Manager

This course may be helpful for a Project Manager who wants to learn how to create a more emotionally intelligent workplace. The course provides a comprehensive overview of the topic, which can help the Project Manager to develop strategies for improving the emotional intelligence of their team.

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Chief Executive Officer

This course may be useful for a Chief Executive Officer who wants to create a more emotionally intelligent workplace. The course provides a comprehensive overview of the topic, which can help the CEO to develop strategies for improving the emotional intelligence of their organization.

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Chief Diversity Officer

This course may be useful for a Chief Diversity Officer who wants to create a more emotionally intelligent workplace. The course provides a comprehensive overview of the topic, which can help the Chief Diversity Officer to develop strategies for improving the emotional intelligence of their organization.

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Chief Operating Officer

This course may be useful for a Chief Operating Officer who wants to create a more emotionally intelligent workplace. The course provides a comprehensive overview of the topic, which can help the COO to develop strategies for improving the emotional intelligence of their organization.

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