Creating a Healthy Culture: Addressing Workplace Bullying from Coursera

This course is designed for intermediate learners aiming to create a healthier work environment in their organizations. Throughout a series of engaging lessons, the course thoroughly explores the issue of workplace bullying and harassment. Learners will explore the consequences of workplace misconduct, learn strategies to combat it, and discover how to foster a culture of respect, providing them with practical tools for a harmonious workplace.

The course enables students to navigate complex interpersonal relationships, helping them handle difficult conversations, resolve conflicts effectively, and build lasting connections. Using a mix of practical examples, theoretical frameworks, and expert insights, learners will enhance their communication skills and develop the ability to form genuine connections both personally and professionally.

This course has been thoughtfully crafted to cater to individuals of all backgrounds and interests who seek to understand the repercussions of workplace bullying and harassment, foster a nurturing work environment, and actively support and stand with their colleagues as allies.

Ideally, learners should come to this course with a foundation of the following prerequisite skills: open-mindedness; basic leadership; self-awareness; effective communication; empathy; conflict awareness; resilience; and an active learning mindset.

By the end of the course, learners will have a clear understanding of how workplace bullying and harassment can harm psychological, emotional, and overall business well-being. They will be equipped with the knowledge and skills to address such behaviors when they encounter them. Through a combination of theoretical frameworks and real-world examples, learners will not only gain awareness but also the capability to promote positive interactions in their professional spheres.

What's inside

Syllabus

Creating a Healthy Culture: Addressing Workplace Bullying

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Focuses on harassment and bullying in the workplace, which is a highly relevant topic in today's business environment

Teaches practical strategies for combating workplace misconduct, which is valuable for learners who want to create a more harmonious workplace

Develops communication skills and the ability to form genuine connections, which are essential for navigating complex interpersonal relationships

Provides a mix of practical examples, theoretical frameworks, and expert insights, which helps learners gain a well-rounded understanding of the topic

Emphasizes the importance of empathy and conflict awareness, which are valuable skills for creating a positive and inclusive work environment

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Creating a Healthy Culture: Addressing Workplace Bullying with these activities:

Read 'Overcoming Workplace Bullying' by Gary Namie and Ruth Namie

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This book provides valuable insights into the dynamics of workplace bullying and offers practical strategies for addressing it.

View BullyProof Yourself at Work! on Amazon

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Summarize the key concepts of the book
Identify the different types of workplace bullying
Develop strategies for responding to and preventing bullying

Review Communication and Interpersonal Skills

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Refreshing communication and interpersonal skills can enhance the ability to navigate difficult conversations and resolve conflicts effectively.

Browse courses on Communication Skills

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Review active listening techniques
Practice assertive communication
Identify strategies for conflict resolution

Review Conflict Resolution Techniques

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Reviewing conflict resolution techniques can provide a solid foundation for understanding the course material and applying it in real-world situations.

Browse courses on Conflict Resolution

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Identify different conflict resolution styles
Practice active listening skills
Role-play conflict resolution scenarios

Four other activities

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Create a Poster on Respectful Workplace Culture

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Creating a poster on respectful workplace culture can help solidify understanding of the principles and promote a positive work environment.

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Brainstorm key elements of a respectful workplace
Design the poster with visuals and text
Display the poster in a visible location

Analyze Workplace Case Studies on Bullying and Harassment

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Analyzing case studies can provide practical insights into real-world scenarios and enhance critical thinking skills.

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Read and analyze case studies provided by the instructor
Identify the types of bullying or harassment
Discuss potential solutions and strategies

Develop a Workplace Bullying Prevention Plan

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Creating a prevention plan provides a tangible tool for organizations to address and prevent workplace bullying effectively.

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Research best practices for workplace bullying prevention
Identify specific goals and objectives
Outline key strategies and interventions
Submit the plan to management or HR for review and implementation

Seek Mentorship from Experts in Workplace Bullying

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Connecting with experts can provide valuable guidance, insights, and support for navigating workplace bullying issues.

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Identify potential mentors with expertise in workplace bullying
Reach out and introduce yourself
Schedule regular meetings for guidance and support

Career center

Learners who complete Creating a Healthy Culture: Addressing Workplace Bullying will develop knowledge and skills that may be useful to these careers:

Conflict Resolution Specialist

Conflict Resolution Specialists help to prevent and resolve conflicts in the workplace. They can use the skills they learn in this course to understand the dynamics of workplace conflict, and to develop strategies for resolving conflicts effectively. This course provides a strong foundation for those seeking this role as it helps build the skills to handle difficult conversations, resolve conflicts effectively, and build lasting connections.

See salaries and explore the career path for Conflict Resolution Specialist

Workplace Mediator

Workplace Mediators help to resolve workplace conflicts, including those related to bullying and harassment. They can use the skills they learn in this course to understand the dynamics of workplace conflict, and to develop strategies for resolving conflicts effectively. This course provides a strong foundation for those seeking this role as it helps build the skills to handle difficult conversations, resolve conflicts effectively, and build lasting connections.

See salaries and explore the career path for Workplace Mediator

Diversity and Inclusion Manager

Diversity and Inclusion Managers are responsible for creating and maintaining a diverse and inclusive workplace. They can use the skills they learn in this course to identify and address barriers to inclusion, and to promote a culture of respect and belonging. This course provides a strong foundation for those seeking to enter this field as it helps build the skills to handle difficult conversations, resolve conflicts effectively, and build lasting connections.

See salaries and explore the career path for Diversity and Inclusion Manager

Labor Relations Manager

Labor Relations Managers are responsible for managing the relationship between an organization and its employees. They can use the skills they learn in this course to understand the dynamics of labor relations, and to develop strategies for resolving labor disputes. This course provides a strong foundation for those seeking this role, as it helps build a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Labor Relations Manager

Training and Development Manager

Training and Development Managers are responsible for developing and implementing training programs for employees. They can use the skills they learn in this course to develop training programs that promote a culture of respect and inclusion, and to address issues such as bullying and harassment. This course provides a strong foundation for those seeking this role, as it helps build a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Training and Development Manager

Human Resources Manager

Human Resources Managers play a critical role in maintaining a positive and respectful work environment. They can use the knowledge gained through this course to assess workplace culture and identify areas where bullying or harassment may be occurring. They can also develop policies and procedures to prevent and address these issues effectively. Those looking to be competitive in this role should consider this course as it helps build a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Human Resources Manager

Organizational Development Manager

Organizational Development Managers are responsible for developing and implementing programs to improve organizational effectiveness. They can use the skills they learn in this course to create a culture of respect and inclusion, and to address issues such as bullying and harassment. This course is particularly relevant for those seeking this role as it provides a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Organizational Development Manager

Employee Relations Manager

Employee Relations Managers handle employee concerns and issues, including those related to bullying and harassment. The knowledge gained through this course can help them to understand the dynamics of workplace bullying and harassment, and to develop strategies for addressing these issues effectively. This course is particularly relevant for those seeking this role, because it helps build a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Employee Relations Manager

Compliance Officer

Compliance Officers are responsible for ensuring that an organization complies with all applicable laws and regulations. They can use the skills they learn in this course to understand the legal framework governing workplace bullying and harassment, and to develop strategies for ensuring compliance with these laws and regulations. This course provides a strong foundation for those seeking this role, as it helps build a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Compliance Officer

Social Worker

Social Workers provide social services to individuals and families. They can use the skills they learn in this course to understand the social and economic factors that contribute to workplace bullying and harassment, and to develop strategies for addressing these issues. This course may be helpful for those seeking this role, as it provides a foundation for preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Social Worker

Psychologist

Psychologists provide psychological services to individuals and organizations. They can use the skills they learn in this course to understand the psychological dynamics of workplace bullying and harassment, and to develop strategies for preventing and addressing these issues. This course may be helpful for those seeking this role, as it provides a foundation for preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

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Union Representative

Union Representatives represent the interests of workers in a union. They can use the skills they learn in this course to understand the dynamics of union relations, and to develop strategies for representing the interests of workers effectively. This course may be helpful for those seeking this role as it provides a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

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Risk Manager

Risk Managers are responsible for identifying and mitigating risks to an organization. They can use the skills they learn in this course to understand the risks associated with workplace bullying and harassment, and to develop strategies for mitigating these risks. This course may be helpful for those seeking this role, as it provides a foundation of how to prevent and address misconduct, foster a culture of respect, and create a harmonious workplace.

See salaries and explore the career path for Risk Manager

Employment Lawyer

Employment Lawyers represent employees or employers in employment-related legal disputes, including those related to bullying and harassment. They can use the skills they learn in this course to understand the legal framework governing workplace bullying and harassment, and to develop strategies for protecting the rights of their clients. This course may be helpful for those seeking this role as it provides a foundation in preventing and addressing misconduct, fostering a culture of respect, and creating a harmonious workplace.

See salaries and explore the career path for Employment Lawyer

Corporate Social Responsibility Manager

Corporate Social Responsibility Managers are responsible for managing an organization's social responsibility initiatives. They can use the skills they learn in this course to understand the social and ethical implications of workplace bullying and harassment, and to develop strategies for promoting social responsibility in the workplace. This course may be helpful for those seeking this role, as it provides a foundation of how to prevent and address misconduct, foster a culture of respect, and create a harmonious workplace.

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Creating a Healthy Culture

Addressing Workplace Bullying

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