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Diversity, Equity and Inclusion (DEI) in the Workplace

Menanteau Beukes

Diversity, Equity and Inclusion (DEI). The “new” yet established hot topic for businesses globally and of all sizes. More and more, businesses are being held accountable for their actions and the pressure is real to deliver on DEI promises. Proactive action needs to be taken to ensure a sustainable competitive advantage and to create an organizational culture of inclusivity, ultimately being able to attract and retain the best talent. In its capacity to foster creativity and innovation, DEI enables organizations to achieve results others rarely can do. The advantages of DEI lie in the actions taken to promote these concepts in the workplace.

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Diversity, Equity and Inclusion (DEI). The “new” yet established hot topic for businesses globally and of all sizes. More and more, businesses are being held accountable for their actions and the pressure is real to deliver on DEI promises. Proactive action needs to be taken to ensure a sustainable competitive advantage and to create an organizational culture of inclusivity, ultimately being able to attract and retain the best talent. In its capacity to foster creativity and innovation, DEI enables organizations to achieve results others rarely can do. The advantages of DEI lie in the actions taken to promote these concepts in the workplace.

Workforce diversity enhances business performance. To be effective, diversity management must be aligned with business goals and be strategically implemented. A holistic approach is needed to gain the most value. During this course, the learner will be exposed to the relevant basic concepts of DEI and be equipped to draft a realistic plan for implementation in the workplace.

This course is designed for any professional with a keen interest in gaining an introductory understanding of DEI and how to practically implement such a strategy. It looks at how to identify and respond to discrimination in the workplace and offers guidance on creating an inclusive working environment.

As the success of a properly designed DEI intervention lies within each person, it is important to grow on a personal level as well. We need to take our own perceptions into consideration and how that may result in barriers to ultimate diversity. This course offers the exposure to relevant professional skills to assist you to develop relevant emotional intelligence skills such as sensitivity, awareness, and collaboration to enable you to overcome barriers and ensure effective personal growth.

A practical DEI strategy including workplace demographics, DEI targets, and goals will be developed during the course to enable you to implement and drive a DEI plan in your organization.

What you'll learn

This course is designed for any professional who is interested in understanding and promoting diversity, equity, and inclusion (DEI) in the workplace. Every person taking this course will develop their professional skills (i.e. emotional intelligence) to champion a supportive and unbiased culture. HR professionals will be equipped to draft and implement a DEI strategy for implementation to ensure a proper and thorough start to the DEI journey.

Outcomes of this course include:

  • Define key concepts relating to diversity, equity, discrimination, bias, and inclusion.
  • Gain a thorough understanding of why DEI is important in the workplace and how it affects your business.
  • Key tools to foster constructive discussions relating to DEI.
  • Develop on a personal level through improving emotional intelligence to overcome relevant DEI barriers.
  • Understand DEI targets, goals, and relevant policies.
  • Practically develop and implement DEI initiatives in your business.
  • Monitoring and evaluation metrics to promote DEI.
  • Understanding of how the digital age and technology impact DEI.
  • Gain the ability to leverage diversity and inclusion for a competitive advantage.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops emotional intelligence and leadership skills for addressing organizational diversity, equity, and inclusion
Provides practical tools and strategies for implementing and driving DEI initiatives
Suitable for professionals seeking to enhance their understanding and implementation of DEI in the workplace
Examines the business case for DEI and its impact on organizational performance
Teaches skills for fostering constructive conversations and promoting inclusive cultures
Requires no prior knowledge of DEI concepts, making it accessible to beginners

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Activities

Coming soon We're preparing activities for Diversity, Equity and Inclusion (DEI) in the Workplace. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Diversity, Equity and Inclusion (DEI) in the Workplace will develop knowledge and skills that may be useful to these careers:
Chief Diversity Officer
A Chief Diversity Officer is responsible for leading an organization's DEI efforts. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to develop and implement DEI strategies, create a culture of inclusion, and measure the impact of DEI initiatives.
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for developing and implementing DEI strategies and programs within an organization. This course can help you build the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to create a culture of inclusion that values and respects all employees, regardless of their background or identity.
Chief Inclusion Officer
A Chief Inclusion Officer is responsible for leading an organization's inclusion efforts. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to develop and implement inclusion strategies, create a culture of belonging, and measure the impact of inclusion initiatives.
Diversity Consultant
A Diversity Consultant helps organizations create and implement DEI strategies and programs. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to assess an organization's DEI needs, develop and implement DEI plans, and evaluate the effectiveness of DEI initiatives.
Inclusion Consultant
An Inclusion Consultant helps organizations create and implement inclusive cultures. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to assess an organization's inclusion needs, develop and implement inclusion plans, and evaluate the effectiveness of inclusion initiatives.
Equal Employment Opportunity Officer
An Equal Employment Opportunity Officer is responsible for ensuring that an organization complies with equal employment opportunity laws and regulations. This course can help you gain the knowledge and skills you need to succeed in this role by providing you with a thorough understanding of DEI principles and practices. You will learn how to investigate and resolve discrimination complaints, develop and implement affirmative action plans, and conduct diversity and inclusion training.
Human Resources Manager
A Human Resources Manager is responsible for the effective management of an organization's human capital. This course can help you gain the skills you need to succeed in this role by providing you with a strong foundation in diversity, equity, and inclusion (DEI). Through this course, you will learn how to create and implement DEI initiatives that will foster a more inclusive and productive work environment. Additionally, you will develop the emotional intelligence skills necessary to effectively lead and manage a diverse workforce.
Diversity and Inclusion Researcher
A Diversity and Inclusion Researcher conducts research on DEI topics and issues. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a strong foundation in DEI concepts and research methods. You will learn how to design and conduct research studies, analyze data, and write research reports.
Diversity and Inclusion Educator
A Diversity and Inclusion Educator is responsible for teaching and training employees about DEI concepts and best practices. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a comprehensive understanding of DEI concepts and best practices. You will learn how to develop and deliver training programs that are inclusive and engaging for all learners.
Employee Relations Manager
An Employee Relations Manager is responsible for managing employee relations and resolving workplace conflicts. This course can help you develop the skills you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to create a positive and productive work environment that values and respects all employees.
Community Organizer
A Community Organizer works with communities to address social and economic issues. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to build relationships, develop strategies, and mobilize communities to create positive change.
Nonprofit Program Manager
A Nonprofit Program Manager is responsible for planning, implementing, and evaluating nonprofit programs. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to create and implement programs that are inclusive and responsive to the needs of diverse communities.
Training and Development Manager
A Training and Development Manager is responsible for developing and delivering training programs that help employees improve their skills and knowledge. This course can help you gain the skills you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to create and deliver training programs that are inclusive and engaging for all learners.
Social Justice Advocate
A Social Justice Advocate works to promote social justice and equality. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to develop and implement social justice campaigns, advocate for policy change, and build alliances with diverse groups.
Public Policy Advocate
A Public Policy Advocate works to influence public policy decisions. This course can help you gain the skills and knowledge you need to be successful in this role by providing you with a strong foundation in DEI principles and practices. You will learn how to analyze public policy issues, develop policy proposals, and advocate for policy change.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Diversity, Equity and Inclusion (DEI) in the Workplace.
Provides a framework for creating a culture of belonging in the workplace. Tulshyan offers practical advice on how to identify and address the barriers to inclusion, and she provides case studies of companies that have successfully implemented intersectional inclusion initiatives.
Provides a comprehensive overview of the research on diversity and inclusion. Page argues that diversity is essential for innovation and creativity, and he provides evidence that inclusive workplaces are more profitable and productive.
Provides a comprehensive overview of the importance of psychological safety in the workplace. Edmondson explains how to create a culture of psychological safety, and she offers practical advice on how to deal with conflict and mistakes.
Provides practical advice on how to create a more just and equitable workplace. Scott offers tips on how to give and receive feedback, how to resolve conflict, and how to create a culture of respect.
Provides a practical guide to reinventing your organization for the 21st century. Dignan offers advice on how to create a more agile, innovative, and inclusive workplace.
This reference is commonly used as an academic tool in business and management courses. It useful reference for understanding cultural differences in the workplace.
Provides a practical guide to becoming a multiplier leader. Wiseman offers advice on how to create a culture of innovation and growth, and how to attract and retain top talent.
Provides insights into the culture of successful teams and organizations. It offers practical advice on how to create a more collaborative and inclusive culture, which can lead to greater success.
Provides a comprehensive overview of emotional intelligence and its importance in the workplace. It offers practical advice on how to develop and use emotional intelligence to build stronger relationships, manage conflict, and achieve greater success.
Provides a compelling argument for inclusion as a competitive advantage. It shows how inclusion can lead to greater productivity, innovation, and profitability.
Practical guide to leading change in diversity and inclusion. It offers a range of tools and resources for creating a more inclusive workplace, and for addressing the challenges of diversity and inclusion.

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