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Layli Miller-Muro

This comprehensive course is designed to empower organizations and leaders with essential knowledge, robust tools, and best practices required for the effective measurement of their Diversity, Equity, and Inclusion (DEI) initiatives.

The course curriculum is structured to provide an in-depth understanding of various metrics, frameworks, and models that can be strategically implemented to gauge the success and impact of DEI strategies. These tools will enable organizations to quantitatively and qualitatively assess their efforts towards fostering a diverse and inclusive environment.

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This comprehensive course is designed to empower organizations and leaders with essential knowledge, robust tools, and best practices required for the effective measurement of their Diversity, Equity, and Inclusion (DEI) initiatives.

The course curriculum is structured to provide an in-depth understanding of various metrics, frameworks, and models that can be strategically implemented to gauge the success and impact of DEI strategies. These tools will enable organizations to quantitatively and qualitatively assess their efforts towards fostering a diverse and inclusive environment.

By the end of this course, learners will not only be equipped to conduct meaningful assessments of their DEI efforts but also be able to apply the derived insights to foster an inclusive and equitable workplace culture. They will be able to identify areas of improvement, devise action plans, and monitor progress effectively.

In 2020, companies spent an estimated $7.5 billion on DEI-related efforts. This figure is projected to more than double to $15.4 billion by 2026. With such significant investments at stake, it’s crucial for organizations to ensure that their money is well-spent and yielding the desired results. This course is specifically designed for those organizations that are committed to making a difference and want to ensure their investments in DEI are effective and impactful.

Join us on this journey as we delve into the world of DEI metrics and learn how to make your workplace more inclusive and equitable.

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What's inside

Learning objectives

  • The importance of measuring dei efforts
  • Challenges and common pitfalls in dei measurement
  • How to effectively define dei goals and objectives
  • How to get leadership and stakeholder buy-in for dei data
  • Dei data collection methods (for both quantitative and qualitative data)
  • Knowing what key dei metrics to track
  • Common dei measurement frameworks and models (e.g., the maturity model, the gdib, dei scorecard, etc.)
  • How to analyze and report dei data

Syllabus

Welcome
Welcome! Here is what you can expect
Introduction to DEI Measurement
The Importance of Measuring DEI Efforts
Read more
Understanding DEI Definitions and Concepts
Challenges and Common Pitfalls in DEI Measurement
EXPERT INTERVIEW with Rohini Anand - How do you define DEI?
EXPERT INTERVIEW with Jo Linda Johnson - How do you define DEI?
EXPERT INTERVIEW with Jon Beane - What are challenges when collecting DEI data?
EXPERT INTERVIEW with Hedieh Fakhriyazdi - How do you define DEI?
Laying the Foundation for DEI Measurement
Defining DEI Goals and Objectives
Establishing Baselines and Benchmarks
Aligning DEI Efforts with Organizational Values
Getting Leadership and Stakeholder Buy-In
EXPERT INTERVIEW - Jon Beane - Role of goal setting
EXPERT INTERVIEW - Hedieh Fakhriyazdi - Role of goal setting for measuring effor
EXPERT INTERVIEW - Jo Linda Johnson - Setting baselines and benchmarks
EXPERT INTERVIEW - Jo Linda Johnson - Getting stakeholder buy in
Key DEI Metrics to Track
Introduction
Representation Metrics
Experience Metrics
Impact Metrics
Accountability Metrics
EXPERT INTERVIEW - Jon Beane - Helpful benchmarks and metrics
EXPERT INTERVIEW - Rohini Anand - How to measure DEI efforts
DEI Frameworks and Models
The Maturity Model
The Global Diversity and Inclusion Benchmarks (GDEIB)
DEI Scorecards
The Intercultural Development Inventory (IDI)
Data Collection Methods
Quantitative vs. Qualitative Data in DEI
Surveys and Questionnaires
Interviews and Focus Groups
Data Privacy and Ethical Considerations
Dealing with Resistance and Encouraging Participation
EXPERT INTERVIEW - Jon Bean - Dealing with stakeholder resistance
EXPERT INTERVIEW - Rohini Anand - Effectively engaging employees
EXPERT INTERVIEW - Jo Linda Johnson - Using qualitative data in systems analysis
EXPERT INTERVIEW - Hedieh Fakhriyazdi - Addressing challenges in data collection
Analysizing and Reporting DEI Data
Identifying Patterns and Trends
Reporting Findings to Stakeholders
Storytelling with Your Data
EXPERT INTERVIEW - HEDIEH FAKHRIYAZDI - Reporting best practices
Understand DEI measurement best practices from leading companies
Unilever
Microsoft
Starbucks
To learn from other DEI experts
EXPERT INTERVIEW - Jon Beane - Advice for DEI professionals
EXPERT INTERVIEW - Jon Bean - Addressing misconceptions about your role
EXPERT INTERVIEW - Rohini Anand - Advice for new DEI professionals
EXPERT INTERVIEW - Hedieh Fakhriyazdi - Advice for DEI professionals

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Excellent for learners interested in DEI principles and how to apply them in professional settings
Teaches practices which may help learners as they navigate corporate DEI policies and initiatives
Taught by Layli Miller-Muro, who is known for their work in Diversity, Equity, and Inclusion
In-depth overview of various metrics, frameworks, and models for effective DEI measurement
Course consists of an array of multimedia content, including readings, videos, and group discussions
Provides ample opportunities for learners to engage with course material and each other

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Data Driven DEI: Measuring the Impact of DEI Efforts with these activities:
Review concepts of diversity and inclusion
Review the key concepts of diversity, equity, and inclusion (DEI) to establish a foundation for understanding the course material.
Browse courses on Diversity
Show steps
  • Read introductory articles or chapters on DEI.
  • Attend a workshop or webinar on DEI.
  • Review your own understanding of DEI and identify areas for growth.
Review statistics and data analysis concepts
Strengthen your understanding of statistical and data analysis concepts, which are essential for effectively measuring and analyzing DEI data.
Browse courses on Statistics
Show steps
  • Review statistical principles and concepts relevant to DEI measurement.
  • Identify and practice using appropriate data analysis techniques for DEI data.
Read 'Measure What Matters' by John Doerr
Gain insights into effective goal setting and measurement practices, which are crucial for DEI measurement and improvement.
View Speed & Scale on Amazon
Show steps
  • Read the book and take notes on key concepts related to goal setting and measurement.
  • Identify the similarities and differences between the principles outlined in the book and the DEI measurement strategies discussed in the course.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Mentor a junior colleague on DEI measurement
Share your knowledge and expertise with others to reinforce your understanding of DEI measurement.
Show steps
  • Identify a junior colleague who is interested in learning about DEI measurement.
  • Provide guidance and support on DEI measurement concepts and best practices.
  • Review their work and provide feedback.
Attend a workshop on DEI data analysis
Gain practical skills and learn from experts in the field by attending a workshop focused on DEI data analysis.
Show steps
  • Research and identify relevant workshops.
  • Register and attend the workshop.
  • Actively participate in the workshop and take notes.
  • Follow up with the workshop organizers or speakers to clarify any questions or explore further resources.
Complete practice DEI scenario questions
Apply learning from the course materials and practice assessing scenarios using DEI-related metrics.
Show steps
  • Review the case study provided in the course materials.
  • Identify the key DEI metrics that are relevant to the case study.
  • Apply the DEI metrics to the case study and assess the scenario.
  • Develop recommendations for how to improve the DEI outcomes in the scenario.
Develop a DEI Action Plan
Demonstrate understanding of DEI principles and measurement by creating an action plan that can be implemented to improve DEI at a workplace.
Show steps
  • Identify the DEI goals and objectives for the organization.
  • Research and select the most appropriate DEI metrics to track progress.
  • Develop a plan for collecting and analyzing DEI data.
  • Create a report summarizing the findings and recommendations from the DEI data analysis.
  • Present the DEI Action Plan to stakeholders and gain buy-in.
Develop a DEI measurement plan
Create a comprehensive plan outlining how you will measure the success of your DEI initiatives.
Browse courses on Data Collection Methods
Show steps
  • Define your DEI goals and objectives.
  • Identify the key metrics you will track.
  • Determine the data collection methods you will use.
  • Develop a plan for analyzing and reporting the data.
  • Implement your DEI measurement plan and track your progress.
Contribute to an open-source DEI measurement tool or framework
Contribute to the development and improvement of open-source resources for DEI measurement, enhancing your understanding and practical skills.
Show steps
  • Identify an open-source DEI measurement tool or framework that aligns with your interests.
  • Join the community and contribute to the codebase, documentation, or support forums.
  • Collaborate with other contributors and share your expertise in DEI measurement.
  • Provide feedback and suggestions to enhance the effectiveness of the open-source resource.

Career center

Learners who complete Data Driven DEI: Measuring the Impact of DEI Efforts will develop knowledge and skills that may be useful to these careers:
Diversity Equity and Inclusion Manager
Diversity, Equity, and Inclusion Managers are responsible for developing and implementing DEI strategies and initiatives within their organizations. This course will provide you with the tools and knowledge you need to effectively measure the impact of your DEI efforts and demonstrate the value of your work to stakeholders.
Data Scientist
Data Scientists play a key role in developing and implementing DEI initiatives by collecting, analyzing, and interpreting data to measure the impact of these programs. This course will help you develop the skills and knowledge necessary to effectively measure DEI efforts, which can help you advance your career as a Data Scientist.
People Analytics Manager
People Analytics Managers use data to improve HR processes and make better decisions about talent management. This course will help you build a foundation in DEI measurement, which can help you develop more effective DEI initiatives and improve your organization's overall performance.
Human Resources Manager
Human Resources Managers oversee all aspects of HR, including DEI initiatives. This course will help you build a strong foundation in DEI measurement, which can help you develop more effective DEI programs and create a more inclusive and equitable workplace.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including DEI. This course will help you develop the skills and knowledge you need to effectively measure the impact of DEI initiatives, which can make you a more valuable asset to your clients.
Researcher
Researchers conduct studies to investigate a variety of topics, including DEI. This course will help you develop the skills and knowledge you need to conduct rigorous research on DEI initiatives, which can help you make a meaningful contribution to the field.
Project Manager
Project Managers plan and execute projects, including DEI projects. This course will help you develop the skills and knowledge you need to effectively manage DEI projects and ensure that they are successful.
Program Manager
Program Managers oversee the implementation of programs and initiatives, including DEI programs. This course will help you develop the skills and knowledge you need to effectively manage DEI programs and ensure that they are successful.
Policy Analyst
Policy Analysts develop and analyze policies, including DEI policies. This course will help you develop the skills and knowledge you need to effectively analyze DEI policies and make recommendations for improvement.
Lawyer
Lawyers provide legal advice and representation on a variety of topics, including DEI. This course will help you develop the skills and knowledge you need to effectively advise clients on DEI issues and represent them in court.
Journalist
Journalists write and report on news and events, including DEI issues. This course will help you develop the skills and knowledge you need to effectively report on DEI issues and raise awareness of these important topics.
Educator
Educators teach students about a variety of subjects, including DEI. This course will help you develop the skills and knowledge you need to effectively teach about DEI and create a more inclusive and equitable learning environment.
Social Worker
Social Workers help people overcome challenges and improve their lives. This course will help you develop the skills and knowledge you need to effectively work with diverse populations and advocate for social justice.
Nonprofit Manager
Nonprofit Managers oversee the operations of nonprofit organizations, including those that focus on DEI. This course will help you develop the skills and knowledge you need to effectively manage DEI organizations and make a positive impact on your community.
Activist
Activists work to bring about social change, including DEI. This course will help you develop the skills and knowledge you need to effectively advocate for DEI and make a positive impact on your community.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Data Driven DEI: Measuring the Impact of DEI Efforts.
Commonly used academic textbook that can supplement the course’s content with additional depth and scholarly research on the topics of equity, diversity, and inclusion.
Is an effective tool for understanding the impact of diversity on workplace culture. While this book is not necessary for the course, it is recommended for those looking to take a deeper dive on the topic.
Provides further support for diversity and inclusion as a source of competitive advantage. This helpful reference tool for those looking for research and evidence to support diversity initiatives.
Provides insights into cultural differences that can impact DEI efforts, helping organizations to create more inclusive workplaces for employees from diverse backgrounds.
Provides a comprehensive overview of the business benefits of diversity, presenting evidence that diverse organizations are more innovative, creative, and profitable.
Provides additional support for the premise that diversity can provide organizational benefits. For those new to the field, this book provides additional background information.
Explores the benefits of diversity and inclusion for organizations, focusing on how it can drive innovation, creativity, and financial performance.

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