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Goldman Sachs 10,000 Women,
Sarah Underwood,
Anne Donnellon,
Mori Taheripour,
Michael Fetters,
Geetha Krishnan,
and
Edward David
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
Read more
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
Read more
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth.
In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers.
By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows.
The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you – take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your business’s growth.
You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.
Register for this course and see more details by visiting:
OpenCourser.com/course/izugse/fundamentals
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What's inside
Syllabus
Fundamentals of Operations, with Goldman Sachs 10,000 Women
In this course, you will evaluate your business operations and explore how to develop these to support business growth. You will consider how to refine your processes to deliver operational efficiency, value for customers, and competitive advantage for your business. By the end of the course, you will have mapped key processes within your business and identified areas of strength and those for further improvement.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Appropriate for students interested in improving operational efficiency of their business
Examines the connection between process optimization and customer satisfaction
Applicable to business owners seeking to achieve competitive advantage
Taught by reputable instructors from Goldman Sachs and industry experts
Part of a comprehensive collection of courses tailored for entrepreneurs
Involves practical exercises to evaluate and refine business processes
Save this course
Save Fundamentals of Operations, with Goldman Sachs 10,000 Women to your list so you can find it easily later:
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Reviews summary
Valuable business fundamentals
Students overwhelmingly agree that this course provides valuable business fundamentals in a concise and engaging way. According to learners, the course is perfect for entrepreneurs or other business professionals looking to enhance their knowledge or pivot their career.
The instructors are knowledgeable and engaging.
"Thanks so much to our instructors."
"The woman who leads the recordings is so soothing."
"Great to refresh concepts and apply new ones"
The course is well-structured and concise.
"This course is truly useful. It is very well structured, concise and it covers well the fundamentals of operations in a business."
"The course content was short, crisp and clear.Helped in understanding value stream map."
"Brief & detailed with real life examples! Enjoyed it. :)"
The course includes a lot of practical tools and templates.
"Straight to the point, very resourceful with lots of template and study material, very case-example packed! I was engaged from start to finish."
"clear and understandable with practical tools"
"Great Course. Thanks!"
Some learners felt that the course lacked depth in some areas.
"This course contains quite insightful information.
I've missed a bit more depth in some areas, but overall gained a wider vision than I had before.Would recommend it."
"My only commnet is that I wuld have liked even more exemples!"
"As a fundamental course it was quick an easy, touching on the key principles. Some of the definitions and examples thereof could have been a bit clearer."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Fundamentals of Operations, with Goldman Sachs 10,000 Women with these
activities:
Read 'Operations Management: A Competitive Advantage' by Jay Heizer
Show steps
Enhance your understanding of operations management principles and best practices from an industry expert.
Show steps
-
Purchase or borrow the book.
-
Read the book and take notes.
-
Apply the concepts to your own business.
Attend an industry conference or workshop on operations management
Show steps
Connect with professionals in the field and learn about the latest trends in operations management.
Browse courses on
Operations Management
Show steps
-
Find an industry conference or workshop on operations management.
-
Register and attend the event.
-
Network with other professionals and learn from their experiences.
Follow a tutorial on process mapping using a specific software tool
Show steps
Enhance your practical skills in process mapping by learning and using a specific software tool.
Browse courses on
Process Mapping
Show steps
-
Identify a software tool for process mapping.
-
Find a tutorial on the software tool.
-
Follow the tutorial and create a process map.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Discuss operations management concepts with peers
Show steps
Engage with others to share and discuss your understanding of operations management concepts.
Browse courses on
Operations Management
Show steps
-
Find a peer group or discussion forum.
-
Participate in discussions and share your insights.
-
Learn from the experiences and perspectives of others.
Practice mapping out business processes
Show steps
Reinforce your understanding of process mapping and how to evaluate your current business processes.
Browse courses on
Business Process Mapping
Show steps
-
Identify a business process to map.
-
Break down the process into its individual steps.
-
Create a visual representation of the process.
-
Analyze the process for inefficiencies and bottlenecks.
Develop an operations improvement plan
Show steps
Apply the concepts of operations management to your own business by developing an improvement plan.
Browse courses on
Business Process Optimization
Show steps
-
Identify areas for improvement.
-
Develop a plan to address the areas for improvement.
-
Implement the plan.
-
Monitor the results of the plan.
Write a report on your operations management findings
Show steps
Summarize your learnings and insights on operations management in a comprehensive report.
Browse courses on
Operations Management
Show steps
-
Gather your data and findings.
-
Analyze your data.
-
Write your report.
Create a blog post or article on a specific operations management topic
Show steps
Demonstrate your understanding of operations management by creating and sharing your own content.
Browse courses on
Operations Management
Show steps
-
Choose a specific operations management topic.
-
Research and gather information on the topic.
-
Write and edit your blog post or article.
-
Publish your content and share it with others.
Read 'Operations Management: A Competitive Advantage' by Jay Heizer
Show steps
Enhance your understanding of operations management principles and best practices from an industry expert.
Show steps
Show steps
Show steps
- Purchase or borrow the book.
- Read the book and take notes.
- Apply the concepts to your own business.
Attend an industry conference or workshop on operations management
Show steps
Connect with professionals in the field and learn about the latest trends in operations management.
Browse courses on
Operations Management
Show steps
Show steps
Show steps
- Find an industry conference or workshop on operations management.
- Register and attend the event.
- Network with other professionals and learn from their experiences.
Follow a tutorial on process mapping using a specific software tool
Show steps
Enhance your practical skills in process mapping by learning and using a specific software tool.
Browse courses on
Process Mapping
Show steps
Show steps
Show steps
- Identify a software tool for process mapping.
- Find a tutorial on the software tool.
- Follow the tutorial and create a process map.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Discuss operations management concepts with peers
Show steps
Engage with others to share and discuss your understanding of operations management concepts.
Browse courses on
Operations Management
Show steps
Show steps
Show steps
- Find a peer group or discussion forum.
- Participate in discussions and share your insights.
- Learn from the experiences and perspectives of others.
Practice mapping out business processes
Show steps
Reinforce your understanding of process mapping and how to evaluate your current business processes.
Browse courses on
Business Process Mapping
Show steps
Show steps
Show steps
- Identify a business process to map.
- Break down the process into its individual steps.
- Create a visual representation of the process.
- Analyze the process for inefficiencies and bottlenecks.
Develop an operations improvement plan
Show steps
Apply the concepts of operations management to your own business by developing an improvement plan.
Browse courses on
Business Process Optimization
Show steps
Show steps
Show steps
- Identify areas for improvement.
- Develop a plan to address the areas for improvement.
- Implement the plan.
- Monitor the results of the plan.
Write a report on your operations management findings
Show steps
Summarize your learnings and insights on operations management in a comprehensive report.
Browse courses on
Operations Management
Show steps
Show steps
Show steps
- Gather your data and findings.
- Analyze your data.
- Write your report.
Create a blog post or article on a specific operations management topic
Show steps
Demonstrate your understanding of operations management by creating and sharing your own content.
Browse courses on
Operations Management
Show steps
Show steps
Show steps
- Choose a specific operations management topic.
- Research and gather information on the topic.
- Write and edit your blog post or article.
- Publish your content and share it with others.
Career center
Learners who complete Fundamentals of Operations, with Goldman Sachs 10,000 Women will develop knowledge and skills
that may be useful to these careers:
Operations Manager
Operations Manager
An Operations Manager is an executive who plans, directs, and oversees operational business activities. They may work in many different industries, but their job is always to ensure that the company's operations are efficient and effective. This course can help Operations Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Operations Managers to improve their skills and knowledge in this field, and on the job.
Production Manager
Production Manager
A Production Manager is responsible for planning, organizing, and managing the production process. They may oversee all aspects of production, including scheduling, quality control, and inventory management. This course can help Production Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Production Managers to improve their skills and excel in this field.
Supply Chain Manager
Supply Chain Manager
A Supply Chain Manager is responsible for planning, organizing, and managing the flow of goods and services from suppliers to customers. They may oversee all aspects of the supply chain, including procurement, manufacturing, and distribution. This course can help Supply Chain Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Supply Chain Managers to improve their skills and stay ahead in this field.
Inventory Manager
Inventory Manager
An Inventory Manager is responsible for planning, organizing, and managing the flow of goods and services within a company. This may include managing inventory levels, forecasting demand, and developing inventory control systems. This course can help Inventory Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Inventory Managers to improve their skills and grow in this field.
Quality Control Manager
Quality Control Manager
A Quality Control Manager is responsible for planning, organizing, and managing the quality control process. They may oversee all aspects of quality control, including testing, inspection, and corrective action. This course can help Quality Control Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Quality Control Managers to improve their techniques and improve the quality of their work.
Industrial Engineer
Industrial Engineer
An Industrial Engineer is responsible for designing, improving, and installing integrated systems of people, materials, information, equipment, and energy. They may work in many different industries, but their job is always to help businesses improve their productivity and efficiency. This course can help Industrial Engineers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Industrial Engineers to improve their skills in this field.
Business Analyst
Business Analyst
A Business Analyst is responsible for analyzing and interpreting business data to identify areas for improvement. They may work in many different industries, but their job is always to help businesses improve their operations. This course can help Business Analysts by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Business Analysts to improve their skills and excel in this field..
Management Consultant
Management Consultant
A Management Consultant is responsible for providing advice and guidance to businesses on how to improve their operations. They may work in many different industries, but their job is always to help businesses improve their performance. This course can help Management Consultants by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Management Consultants to improve their skills and be successful in this role.
Operations Research Analyst
Operations Research Analyst
An Operations Research Analyst is responsible for using mathematical and statistical techniques to analyze and improve business operations. They may work in many different industries, but their job is always to help businesses improve their efficiency and effectiveness. This course can help Operations Research Analysts by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Operations Research Analysts to improve their skills and grow in this role.
Quality Assurance Manager
Quality Assurance Manager
A Quality Assurance Manager is responsible for planning, organizing, and managing the quality assurance process. They may oversee all aspects of quality assurance, including testing, inspection, and corrective action. This course can help Quality Assurance Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Quality Assurance Managers to improve their skills and excel in the role.
Project Manager
Project Manager
A Project Manager is responsible for planning, organizing, and managing projects. They may work in many different industries, but their job is always to ensure that projects are completed on time, within budget, and to the required standards. This course can help Project Managers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Project Managers to improve their skills and succeed in this role.
Process Engineer
Process Engineer
A Process Engineer is responsible for designing, improving, and installing integrated systems of people, materials, information, equipment, and energy. They may work in many different industries, but their job is always to help businesses improve their productivity and efficiency. This course can help Process Engineers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Process Engineers to improve their skills and refine their processes.
Manufacturing Engineer
Manufacturing Engineer
A Manufacturing Engineer is responsible for designing, improving, and installing integrated systems of people, materials, information, equipment, and energy. They may work in many different industries, but their job is always to help businesses improve their productivity and efficiency. This course can help Manufacturing Engineers by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Manufacturing Engineers to improve their skills and help them grow in this role.
Business Process Analyst
Business Process Analyst
A Business Process Analyst is responsible for analyzing and improving business processes. They may work in many different industries, but their job is always to help businesses improve their efficiency and effectiveness. This course can help Business Process Analysts by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Business Process Analysts to improve their skills and move up in the role.
Operations Supervisor
Operations Supervisor
An Operations Supervisor is responsible for planning, organizing, and managing the day-to-day operations of a business. They may oversee all aspects of operations, including production, inventory management, and customer service. This course can help Operations Supervisors by providing them with a better understanding of the fundamentals of operations management. The course covers topics such as process mapping, supply chain management, and inventory management. This knowledge can help Operations Supervisors to improve their skills and stand out in the role.
For more career information including salaries, visit:
OpenCourser.com/course/izugse/fundamentals
Reading list
We've selected 15 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Fundamentals of Operations, with Goldman Sachs 10,000 Women.
Provides a comprehensive overview of operations management, covering topics such as process design, quality control, and supply chain management. It valuable resource for students and professionals who want to learn more about the field.
Provides a practical guide to business process management, with a focus on how to improve processes and achieve operational excellence. It valuable resource for business leaders and professionals who want to improve the efficiency of their organizations.
Provides a comprehensive overview of customer value management, a strategic approach to creating and delivering customer value. It valuable resource for business leaders and professionals who want to improve the customer experience and drive growth.
Classic work on competitive strategy. It provides a framework for understanding how businesses can create and sustain competitive advantage. It valuable resource for business leaders and professionals who want to develop a winning strategy for their organizations.
Provides a practical guide to the lean startup methodology, a proven approach to building successful businesses. It valuable resource for entrepreneurs and business leaders who want to learn how to validate their ideas, build products that customers want, and scale their businesses quickly.
Provides an inside look at the Toyota Production System, one of the most successful manufacturing systems in the world. It valuable resource for business leaders and professionals who want to learn how to improve the efficiency and quality of their operations.
Save
Provides a simple framework for developing and evaluating business strategies. It valuable resource for business leaders and professionals who want to learn how to create strategies that are clear, focused, and achievable.
Provides a groundbreaking theory of why successful businesses fail. It valuable resource for business leaders and professionals who want to learn how to avoid the innovator's dilemma and stay ahead of the competition.
Provides a timeless guide to effective management. It valuable resource for business leaders and professionals who want to learn how to be more productive and successful.
Provides a unique perspective on building successful startups. It valuable resource for entrepreneurs and business leaders who want to learn how to create a truly original and successful business.
Save
Provides a practical guide to getting customers for your startup. It valuable resource for entrepreneurs and business leaders who want to learn how to build a successful business.
Provides an honest and insightful look at the challenges of building a successful business. It valuable resource for entrepreneurs and business leaders who want to learn how to overcome the obstacles and achieve success.
Provides a quick reference guide to 100 tools for improving quality and speed. It valuable resource for business leaders and professionals who want to learn how to use Lean Six Sigma to improve their operations.
Save
Novel that provides a practical guide to the Theory of Constraints. It valuable resource for business leaders and professionals who want to learn how to identify and overcome the constraints that are holding their businesses back.
Provides a comprehensive overview of operations management in the supply chain. It valuable resource for business leaders and professionals who want to learn how to manage the flow of goods and services from suppliers to customers.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/izugse/fundamentals
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Effort
5 hours/week.
Via
Coursera
Institution
Goldman Sachs
Instructors
Goldman Sachs 10,000 Women
Sarah Underwood
Anne Donnellon
Mori Taheripour
Michael Fetters
Geetha Krishnan
Edward David
Language
English
Transcripts
Español
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Português
Deutsch
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हिंदी
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Bahasa Indonesia
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Good to know
Appropriate for students interested in improving operational efficiency of their business
Examines the connection between process optimization and customer satisfaction
Applicable to business owners seeking to achieve competitive advantage
Taught by reputable instructors from Goldman Sachs and industry experts
Part of a comprehensive collection of courses tailored for entrepreneurs
Involves practical exercises to evaluate and refine business processes
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