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Vandana Juneja, Amelia Costigan, and Emily Troiano

Unconscious bias—everyone has it. But that doesn’t make us bad; it makes us human. While we cannot completely rid ourselves of unconscious bias, we can learn how to recognize it and lessen its impact in the workplace. These are skills that everyone can learn.

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Unconscious bias—everyone has it. But that doesn’t make us bad; it makes us human. While we cannot completely rid ourselves of unconscious bias, we can learn how to recognize it and lessen its impact in the workplace. These are skills that everyone can learn.

You may not be aware of how your unconscious biases can affect your behavior, but unchecked, it can have enormous impact in the workplace and throughout your everyday life. Unconscious bias causes people to unintentionally favor some groups—often ones that are like them—over others. This can lead to differences in who gets hired and recruited, who gets offered new opportunities, and whose voice is listened to. Understanding and mitigating the impact of unconscious bias is a crucial 21st-century global leadership skill. With awareness of unconscious bias and actionable steps to manage it, you will be able to make the best decisions for your organization, your colleagues, and your team. Managing unconscious bias is a vital step in building workplaces that are innovative, dynamic, and inclusive.

In this training, through research-based assessments and exercises, you will move from awareness to action, learning how to interrupt bias and leverage the full potential of diverse teams and colleagues in your workplace.

For learners at all organizational levels, from all industries, backgrounds, and geographies, thistraining will help you understand what unconscious bias is and introduce you to some necessary skills to counter its negative impact.

The course is taught by instructors with extensive expertise advising and counseling major global companies on strategies to build high-performing and competitive workplaces. Learning these important leadership skills can help you to build and sustain inclusive workplaces and turn diversity into a strategic business advantage.

What's inside

Learning objectives

  • Build awareness to understand what unconscious bias is and why it matters.
  • Understand the impact of unconscious bias at work and the impact it has on your decision making.
  • Develop skills to help you recognize and take action to manage bias.
  • Create a goal-setting plan to work toward becoming an inclusive leader by managing your unconscious bias.
  • Bonus! free unconscious bias “workplace facilitation guide” provided to all employees from catalyst supporter companies.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Covers the essential skills for recognizing, managing, and mitigating unconscious bias in the workplace
Skills are strengthened through research-based assessments and exercises for hands-on learning
Taught by instructors with notable experience advising global companies on unconscious bias and inclusion
Provides a free Workplace Facilitation Guide to aid in interrupting bias in the workplace
Suitable for individuals of all levels and backgrounds who wish to understand and combat unconscious bias
Lacks hands-on, project-based learning opportunities that would solidify the application of the concepts taught

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Reviews summary

Awareness in the workplace

Learners say this engaging course will challenge you to think critically about unconscious bias. One reviewer noted that the course kept them engaged by focusing on biases in the workplace.
Course focuses on unconscious bias in the workplace.
"With this course, you will be challenged to think about how your words or actions influence the experience that others may have."
"It focuses on biases that may occur in the workplace."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Unconscious Bias: From Awareness to Action with these activities:
Diversity and Inclusion Training
Review the principles of diversity and inclusion to strengthen your understanding of unconscious bias.
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Show steps
  • Attend a diversity and inclusion training session.
  • Review online resources and materials on diversity and inclusion.
  • Engage in discussions and activities to apply your knowledge.
Communication Skills
Communication skills are essential for effectively addressing unconscious bias in the workplace.
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Show steps
  • Review active listening techniques.
  • Practice empathetic communication.
  • Develop strategies for giving and receiving feedback.
Complete online bias tests
Taking online bias tests will help you to identify your own unconscious biases and understand the impact it can have on the decisions you make.
Browse courses on Bias Assessment
Show steps
  • Identify reputable sources for online bias tests.
  • Take several different online bias tests to get an overall understanding of your unconscious biases.
  • Review the results of the tests and identify any areas where you need to improve.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Unconscious Bias Simulations
Practice recognizing and interrupting unconscious bias in real-world scenarios through simulations.
Browse courses on Unconscious Bias
Show steps
  • Sign up for a simulation platform.
  • Complete a series of interactive simulations designed to uncover your unconscious biases.
  • Reflect on your results and identify areas for improvement.
Diversity and Inclusion Advocates
Connecting with experienced advocates can provide valuable insights and support in your journey to manage unconscious bias.
Browse courses on Diversity
Show steps
  • Identify individuals in your organization or network who are known for their commitment to diversity and inclusion.
  • Reach out to these individuals and request mentorship or guidance.
  • Attend events and workshops where you can connect with potential mentors.
Diversity and Inclusion Resource Hub
Compile a comprehensive collection of resources on diversity, inclusion, and unconscious bias to facilitate ongoing learning and reference.
Browse courses on Diversity and Inclusion
Show steps
  • Gather and curate articles, books, videos, and other resources on diversity and inclusion.
  • Organize the resources by topic and target audience.
  • Make the resource hub accessible to all employees.
Design a workplace bias awareness campaign
Creating a workplace bias awareness campaign will help you solidify your understanding of the different types of unconscious bias and how it affects the workplace.
Browse courses on Unconscious Bias
Show steps
  • Identify the target audience and objectives of the campaign.
  • Research different types of unconscious bias and their impact on the workplace.
  • Develop creative and engaging content for the campaign.
  • Implement the campaign and track its progress.
  • Evaluate the effectiveness of the campaign and make adjustments as needed.
Attend a workshop on unconscious bias
Attending a workshop on unconscious bias will provide you with a deeper understanding of the topic and give you the opportunity to practice identifying and mitigating your own biases.
Show steps
  • Research and identify reputable organizations that offer unconscious bias workshops.
  • Sign up for a workshop that fits your schedule and interests.
  • Attend the workshop and actively participate in the activities and discussions.
Apply Unconscious Bias Training to Workplace Scenarios
This project prompts you to use the principles of unconscious bias to analyze real-world workplace scenarios, deepening your understanding of how to recognize and mitigate bias.
Browse courses on Unconscious Bias
Show steps
  • IdentifyWorkplace Issue
  • Analyze Unconscious Bias
  • Develop Mitigation Strategy
Peer Mentoring
Mentoring others can reinforce your understanding of unconscious bias and help you develop empathy.
Browse courses on Mentorship
Show steps
  • Identify opportunities to mentor colleagues or peers on issues of diversity and inclusion.
  • Engage in regular discussions to share knowledge and experiences.
  • Provide support and guidance to help your mentees develop their skills and understanding.

Career center

Learners who complete Unconscious Bias: From Awareness to Action will develop knowledge and skills that may be useful to these careers:
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for developing and implementing diversity and inclusion programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Human Resources Manager
Human Resources Managers are responsible for the development, implementation, and management of human resources policies and programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing organizational development programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Training and Development Manager
Training and Development Managers are responsible for developing and implementing training and development programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including human resources, diversity and inclusion, organizational development, and training and development. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Business Partner
Business Partners work with senior management to develop and implement business strategies. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Manager
Managers are responsible for leading and managing teams of employees. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Senior Human Resources Manager
Senior Human Resources Managers are responsible for the overall management of human resources functions within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Chief Human Resources Officer
The Chief Human Resources Officer (CHRO) is the highest-ranking human resources executive in an organization. They are responsible for the overall management of human resources functions within an organization.
Program Manager
Program Managers are responsible for planning, organizing, and implementing programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Talent Management Manager
Talent Management Managers are responsible for developing and implementing talent management programs within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.
Recruiter
Recruiters are responsible for finding and hiring new employees for an organization. They may also be involved in training, and development, performance management, and compensation and benefits.
Project Manager
Project Managers are responsible for planning, organizing, and executing projects within an organization. They may also be involved in recruiting, hiring, training, and development, performance management, and compensation and benefits.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Unconscious Bias: From Awareness to Action.
Explores the hidden biases that can lead us to make poor decisions, and it provides tools for overcoming these biases.
A comprehensive overview of unconscious bias, its impact, and techniques for mitigating its effects. is particularly valuable for individuals who teach or work in fields related to diversity and inclusion.
An eye-opening exploration of how data bias can perpetuate inequality for women. raises awareness about the importance of considering gender in data collection and analysis.
A valuable resource for understanding cultural differences that can impact communication and collaboration. is particularly relevant for individuals working in global teams or across cultural boundaries.
Provides a personal and anecdotal look at the challenges that white people face when talking about racism.
A compelling case for the business benefits of diversity and inclusion. presents research-based evidence of the impact of diversity on innovation, creativity, and financial performance.
An intersectional approach to diversity and inclusion, addressing the unique challenges and experiences of different identity groups in the workplace.
A practical guide for leaders on creating inclusive workplaces. Provides strategies for building trust, fostering collaboration, and promoting belonging for all employees.

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