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Jared Cline,
Audrey Gallien,
Tolonda M. Tolbert,
Amelia Costigan,
and
Emily Troiano
Now more than ever, you are going to school, working, and living in communities with people who think, look, and have beliefs different from your own. This 45-minute course will give you the skills to bridge those divides and find common ground.
In this skills-based course, we will explore practical strategies and techniques to apply in your daily life. You will learn about the difference between dialogue, discussion, and debate; micro-affirmations; and how to be an ally.
Read more
Now more than ever, you are going to school, working, and living in communities with people who think, look, and have beliefs different from your own. This 45-minute course will give you the skills to bridge those divides and find common ground.
In this skills-based course, we will explore practical strategies and techniques to apply in your daily life. You will learn about the difference between dialogue, discussion, and debate; micro-affirmations; and how to be an ally.
Read more
Now more than ever, you are going to school, working, and living in communities with people who think, look, and have beliefs different from your own. This 45-minute course will give you the skills to bridge those divides and find common ground.
In this skills-based course, we will explore practical strategies and techniques to apply in your daily life. You will learn about the difference between dialogue, discussion, and debate; micro-affirmations; and how to be an ally.
If you are seeking to develop and practice these skills and apply them to build a more inclusive world, this course is for you. The course is also mobile-friendly.
Register for this course and see more details by visiting:
OpenCourser.com/course/9691r3/communication
What's inside
Learning objectives
- Communication skills to help you engage in dialogue instead of debate
- How small but powerful acts of kindness (micro-affirmations) can lead to positive behavior changes
- How to be a meaningful ally
- Strategies to bridge divides, build inclusion, and create places where everyone feels welcome
- Communication skills to help you engage in dialogue instead of debate
- How small but powerful acts of kindness (micro-affirmations) can lead to positive behavior changes
- How to be a meaningful ally
- Strategies to bridge divides, build inclusion, and create places where everyone feels welcome
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Provides a comprehensive review of theory and best practices for fostering inclusion and belonging within different communities
Taught by five instructors with established professional credentials and expertise in diversity, equity, and inclusion
Develops skills and abilities that are applicable to a variety of professional and personal communication contexts
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Reviews summary
Communication skills for dialoguing across difference
According to learners, this course offers a concise and efficient introduction to improving communication skills for navigating diverse environments. Students found it provides practical strategies and actionable tips for engaging in dialogue instead of debate, practicing micro-affirmations, and understanding how to be a meaningful ally. Many appreciate its short duration, making it accessible for busy professionals or as a quick refresher. While praised for its relevance and clarity, some students felt the course serves primarily as a foundational overview and wished for more in-depth exploration or practice exercises. Overall, it is seen as a valuable starting point for building more inclusive communication.
Introduces timely and important communication ideas.
"The concepts around allyship and inclusion are highly relevant in today's world."
"Really helped clarify the difference between dialogue, discussion, and debate."
"I found the focus on creating welcome places resonated strongly with me."
Provides tangible tools for real-world interactions.
"I can immediately apply the practical strategies learned here in my daily work."
"The tips on bridging divides were incredibly helpful for difficult conversations."
"Learning about micro-affirmations gave me a concrete way to improve interactions."
"Provides actionable steps for fostering more inclusive environments."
Delivers practical insights quickly and efficiently.
"This was a great, quick course. Very actionable tips provided."
"I appreciated how much useful information was packed into just 45 minutes."
"Perfect for a busy schedule or as a quick refresher on important concepts."
"Short, sweet, and to the point with valuable takeaways."
A good introduction but lacks deeper exploration.
"It's a good starting point, but I wish it went into more depth on complex scenarios."
"I felt it was a bit too brief and could benefit from more practice exercises."
"Good overview, but definitely felt like it was just scratching the surface."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Communication Skills for Dialoguing Across Difference with these
activities:
Read and review "Crucial Conversations" by Al Switzler, Joseph Grenny, and Ron McMillan before the course starts
Show steps
This book will introduce you to the fundamentals of constructive communication, which is essential for building inclusive environments.
View
Crucial Influence, Third Edition: Leadership...
on Amazon
Show steps
-
Purchase the book and set aside time for reading.
-
Read the book and highlight key passages.
-
Take notes and write down any questions you have.
Complete a series of online exercises on micro-affirmations and ally behaviors
Show steps
These exercises will provide you with opportunities to practice these skills in a safe and supportive environment.
Show steps
-
Identify online exercises or simulations.
-
Work through the exercises and reflect on your responses.
-
Identify areas for improvement and continue practicing.
Connect with professionals or peers who can provide guidance on building inclusive environments
Show steps
Mentors can provide valuable insights, support, and encouragement as you work to build more inclusive environments.
Browse courses on
Mentorship
Show steps
-
Identify potential mentors through professional networks, LinkedIn, or personal connections.
-
Reach out to potential mentors and schedule a meeting.
-
Prepare for the meeting by researching the mentor and preparing questions.
-
Attend the meeting, actively listen, and take notes.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in a peer-led discussion group to practice dialogue and debate skills
Show steps
Engaging in discussions with peers will allow you to refine your communication skills and learn from others' perspectives.
Browse courses on
Dialogue
Show steps
-
Find a peer-led discussion group or start your own.
-
Prepare for the discussion by reading course materials and gathering information.
-
Actively participate in discussions and share your insights.
Design a poster or infographic to illustrate the key principles of inclusive communication
Show steps
Creating a visual representation of these principles will help you retain them and share them with others.
Show steps
-
Brainstorm and choose 3-5 key principles.
-
Design the poster or infographic using online tools or software.
-
Share your poster or infographic online or with classmates.
Volunteer at a local community center or organization that promotes diversity and inclusion
Show steps
Volunteering will allow you to apply your learning in a real-world setting and connect with people from diverse backgrounds.
Browse courses on
Diversity
Show steps
-
Research and identify local organizations.
-
Contact the organization and inquire about volunteer opportunities.
-
Attend training and orientation programs.
-
Engage in meaningful conversations and learning experiences.
Develop a presentation or written report on best practices for creating inclusive spaces
Show steps
Creating a presentation or report will solidify your understanding of best practices and allow you to synthesize your learning from the course.
Browse courses on
Best Practices
Show steps
-
Research and gather information on best practices for creating inclusive spaces.
-
Develop an outline or structure for your presentation or report.
-
Write or create your presentation or report, including examples and data to support your points.
-
Revise and edit your work for clarity and impact.
-
Share your presentation or report with classmates or a wider audience.
Read and review "Crucial Conversations" by Al Switzler, Joseph Grenny, and Ron McMillan before the course starts
Show steps
This book will introduce you to the fundamentals of constructive communication, which is essential for building inclusive environments.
View
Crucial Influence, Third Edition: Leadership...
on Amazon
Show steps
Show steps
Show steps
- Purchase the book and set aside time for reading.
- Read the book and highlight key passages.
- Take notes and write down any questions you have.
Complete a series of online exercises on micro-affirmations and ally behaviors
Show steps
These exercises will provide you with opportunities to practice these skills in a safe and supportive environment.
Show steps
Show steps
Show steps
- Identify online exercises or simulations.
- Work through the exercises and reflect on your responses.
- Identify areas for improvement and continue practicing.
Connect with professionals or peers who can provide guidance on building inclusive environments
Show steps
Mentors can provide valuable insights, support, and encouragement as you work to build more inclusive environments.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Identify potential mentors through professional networks, LinkedIn, or personal connections.
- Reach out to potential mentors and schedule a meeting.
- Prepare for the meeting by researching the mentor and preparing questions.
- Attend the meeting, actively listen, and take notes.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in a peer-led discussion group to practice dialogue and debate skills
Show steps
Engaging in discussions with peers will allow you to refine your communication skills and learn from others' perspectives.
Browse courses on
Dialogue
Show steps
Show steps
Show steps
- Find a peer-led discussion group or start your own.
- Prepare for the discussion by reading course materials and gathering information.
- Actively participate in discussions and share your insights.
Design a poster or infographic to illustrate the key principles of inclusive communication
Show steps
Creating a visual representation of these principles will help you retain them and share them with others.
Show steps
Show steps
Show steps
- Brainstorm and choose 3-5 key principles.
- Design the poster or infographic using online tools or software.
- Share your poster or infographic online or with classmates.
Volunteer at a local community center or organization that promotes diversity and inclusion
Show steps
Volunteering will allow you to apply your learning in a real-world setting and connect with people from diverse backgrounds.
Browse courses on
Diversity
Show steps
Show steps
Show steps
- Research and identify local organizations.
- Contact the organization and inquire about volunteer opportunities.
- Attend training and orientation programs.
- Engage in meaningful conversations and learning experiences.
Develop a presentation or written report on best practices for creating inclusive spaces
Show steps
Creating a presentation or report will solidify your understanding of best practices and allow you to synthesize your learning from the course.
Browse courses on
Best Practices
Show steps
Show steps
Show steps
- Research and gather information on best practices for creating inclusive spaces.
- Develop an outline or structure for your presentation or report.
- Write or create your presentation or report, including examples and data to support your points.
- Revise and edit your work for clarity and impact.
- Share your presentation or report with classmates or a wider audience.
Career center
Learners who complete Communication Skills for Dialoguing Across Difference will develop knowledge and skills
that may be useful to these careers:
Diversity and Inclusion Manager
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for developing and implementing strategies to promote diversity and inclusion within an organization. The "Communication Skills for Dialoguing Across Difference" course can be particularly valuable for professionals in this role, as it provides insights into the challenges and opportunities associated with fostering inclusive workplaces. By gaining a deeper understanding of communication techniques that bridge divides and build inclusion, Diversity and Inclusion Managers can effectively create and maintain diverse and welcoming environments.
Intercultural Relations Specialist
Intercultural Relations Specialist
An Intercultural Relations Specialist helps organizations and individuals navigate cultural differences and build relationships across cultures. The "Communication Skills for Dialoguing Across Difference" course can be highly beneficial for professionals in this field, as it provides practical strategies for engaging in respectful and effective communication across cultural boundaries. By learning how to bridge divides and create inclusive environments, Intercultural Relations Specialists can enhance their ability to facilitate cultural understanding and collaboration.
Conflict Resolution Specialist
Conflict Resolution Specialist
A Conflict Resolution Specialist is a professional who helps resolve conflicts and disputes in various settings, such as workplaces, schools, and communities. Taking the "Communication Skills for Dialoguing Across Difference" course can be highly beneficial for individuals in this role, as it provides practical strategies and techniques for engaging in constructive dialogue and finding common ground. By learning how to bridge divides and create inclusive environments, Conflict Resolution Specialists can enhance their ability to facilitate productive conversations and resolve conflicts effectively.
Social Justice Advocate
Social Justice Advocate
A Social Justice Advocate works to promote social justice and equality for all. The "Communication Skills for Dialoguing Across Difference" course can be beneficial for professionals in this field, as it provides strategies for engaging in dialogue and bridging divides. By learning how to effectively communicate across differences, Social Justice Advocates can more effectively advocate for change and create a more just and equitable society.
Community Organizer
Community Organizer
A Community Organizer works to build relationships and mobilize communities to address social issues. The "Communication Skills for Dialoguing Across Difference" course can be beneficial for professionals in this field, as it provides strategies for engaging diverse communities. By learning how to effectively communicate across differences, Community Organizers can more effectively build coalitions and advocate for change.
Human Resources Manager
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources function within an organization. The "Communication Skills for Dialoguing Across Difference" course can be useful for professionals in this role, as it provides techniques for fostering diversity and inclusion in the workplace. By gaining knowledge of micro-affirmations and strategies for building inclusive environments, Human Resources Managers can effectively create a positive and supportive work culture.
Educator
Educator
An Educator teaches students in a variety of settings, such as schools, colleges, and universities. The "Communication Skills for Dialoguing Across Difference" course can be useful for professionals in this field, as it provides strategies for creating inclusive and engaging learning environments. By gaining knowledge of communication techniques that bridge divides, Educators can effectively foster respectful dialogue and create a positive learning experience for all students.
Consultant
Consultant
A Consultant provides expert advice to clients on a variety of topics. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse clients. By gaining knowledge of communication strategies that build inclusion, Consultants can effectively understand client needs and develop solutions that meet their unique requirements.
Project Manager
Project Manager
A Project Manager plans, organizes, and executes projects. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse stakeholders. By gaining knowledge of communication strategies that build inclusion, Project Managers can effectively lead teams and achieve project goals.
Nonprofit Program Manager
Nonprofit Program Manager
A Nonprofit Program Manager is responsible for planning, implementing, and evaluating programs within a nonprofit organization. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this role, as it provides techniques for engaging diverse communities. By gaining knowledge of communication strategies that build inclusion, Nonprofit Program Managers can effectively create and manage programs that meet the needs of all.
Policy Analyst
Policy Analyst
A Policy Analyst researches and analyzes public policies to inform decision-making. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this role, as it provides techniques for engaging diverse stakeholders. By gaining knowledge of communication strategies that build inclusion, Policy Analysts can effectively engage with different perspectives and develop policies that are responsive to the needs of all.
Journalist
Journalist
A Journalist researches, writes, and reports on news and current events. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse sources and perspectives. By gaining knowledge of communication strategies that build inclusion, Journalists can effectively report on issues that affect all members of society.
Marketer
Marketer
A Marketer develops and executes marketing campaigns to promote products or services. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse target audiences. By gaining knowledge of communication strategies that bridge divides, Marketers can effectively create campaigns that resonate with all consumers.
Salesperson
Salesperson
A Salesperson sells products or services to customers. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse customers. By gaining knowledge of communication strategies that build inclusion, Salespeople can effectively connect with potential customers and build lasting relationships.
Customer Service Representative
Customer Service Representative
A Customer Service Representative provides support to customers. The "Communication Skills for Dialoguing Across Difference" course may be useful for professionals in this field, as it provides techniques for engaging diverse customers. By gaining knowledge of communication strategies that build inclusion, Customer Service Representatives can effectively resolve issues and create a positive experience for all customers.
For more career information including salaries, visit:
OpenCourser.com/course/9691r3/communication
Reading list
We've selected 17 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Communication Skills for Dialoguing Across Difference.
A comprehensive textbook that covers the theory and practice of intercultural communication.
Provides practical strategies and techniques for having difficult conversations in a way that is both respectful and productive.
Provides tools and techniques for having difficult conversations in a constructive way.
Provides practical strategies for having difficult conversations in a productive way. It can help learners to understand the different types of difficult conversations, how to prepare for them, and how to navigate them successfully.
Focuses on the power of vulnerability, shame, and courage, and insights into the importance of belonging and finding your place in the world.
Save
A classic work on gender differences in communication, exploring how men and women often misunderstand each other due to different communication styles.
Introduces the principles of Nonviolent Communication, a communication model that emphasizes empathy and compassion. It can help learners to develop the skills to communicate in a way that builds connection and understanding.
Offers a comprehensive framework for understanding and engaging in dialogue, with a focus on building relationships and fostering understanding.
Helps you understand how cultural differences affect business communication and relationships.
Save
Provides insights into cultural intelligence and how to develop it for effective cross-cultural communication.
Provides practical tips and exercises for improving listening skills. It can help learners to become more active and engaged listeners, which can lead to better communication and understanding.
Save
Explorest the challenges and opportunities of communicating with people we don't know, especially in the digital age.
Provides a framework for personal and professional effectiveness, including principles for effective communication and interpersonal relationships.
Save
Takes you on a global journey to explore gatherings of all kinds and the importance of coming together with others.
Explores the different ways that people express and receive love, providing insights into how to improve communication and relationships.
A practical guide with tips and techniques for improving communication skills in a variety of situations.
Discusses the science of willpower and self-control, providing strategies for developing these skills for improved communication and decision-making.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/9691r3/communication
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Rating
4.8
Effort
1 to 2 hours per week for 1 week
Level
Introductory
Via
edX
Institution
Catalyst
Instructors
Jared Cline
Audrey Gallien
Tolonda M. Tolbert
Amelia Costigan
Emily Troiano
Language
English
Transcript
English
This course belongs to a
collection
called
Race, Gender and Workplace Equity. It's comprised of four courses:
- Communication Skills for Dialoguing Across Difference (viewing)
- Unconscious Bias: From Awareness to Action
- Facing Racism and Emotional Tax in the Workplace
- Understanding Gender Equity
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