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Difficult Conversations

Douglas Stone, Bruce Patton, and Sheila Heen

How to Discuss What Matters Most Douglas Stone, Bruce Patton, Sheila Heen. Ask What Standards Should Apply Generally the best way to manage conflict in a way that safeguards a relationship is to look for standards or fair principles to ...

principles to ...

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Difficult Conversations: How to Discuss What Matters Most

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Length: 401 pages

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