Leading With Effective Communication (Inclusive Leadership Training) from edX

What does it take to inspire others, promote a novel idea, or even have a difficult conversation? How can you position yourself as a leader through inclusive communication? How do you know that the message you are intending to send is what is being received? Join Catalyst experts to explore this topic and the important role communication plays in inclusive leadership.

All too often, we struggle to communicate effectively—particularly with others who are different from us in some way. This course will show you how the most effective communication utilizes the inclusive leadership mindset of Empowerment, Accountability, Courage, and Humility and guide you on how to use that mindset yourself. Through research and real-world examples, you will learn strategies to enhance your communication skills and approach. Topics will include understanding dialogue processes, debunking everyday communication myths, testing assumptions, listening, expressing yourself authentically, and communicating across differences. With short quizzes, compelling case studies, and engaging videos, you will develop knowledge in each section and share your experience with other learners.

Throughout the course, you will create a plan of action to help apply the strategies learned in this course to your work and other parts of your life.

What's inside

Learning objectives

Approaches, frameworks, and tools for communicating effectively.
How inclusive leadership and effective communication are intertwined.
How to work through everyday communication roadblocks.

Strategies to create space for transparent and authentic communication, where people across differences feel safe to speak up and share ideas.
Discover your own communication strengths to build effective relationships in your professional or personal lives.

Approaches, frameworks, and tools for communicating effectively.
How inclusive leadership and effective communication are intertwined.
How to work through everyday communication roadblocks.
Strategies to create space for transparent and authentic communication, where people across differences feel safe to speak up and share ideas.
Discover your own communication strengths to build effective relationships in your professional or personal lives.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines communication through the lens of inclusive leadership, empowering learners to foster dialogue and create inclusive environments

Taught by industry experts from Catalyst, a respected organization specializing in workplace inclusion and diversity

Provides practical strategies for effective communication across differences, addressing common roadblocks and challenges

Guides learners in developing their own communication strengths, fostering authentic and effective relationships

Utilizes a mix of engaging videos, case studies, and interactive exercises to enhance learning and application

Focuses on key principles of inclusive leadership, including empowerment, accountability, courage, and humility, providing a comprehensive framework for effective communication

Reviews summary

Well-received course on inclusive leadership

Learners say the Leading With Effective Communication (Inclusive Leadership Training) course is a great course for learning about inclusive leadership. Students especially enjoyed the multi-faceted learning modules that used a variety of materials like videos and articles.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading With Effective Communication (Inclusive Leadership Training) with these activities:

Empathy and Authenticity in Communication Training

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Enhance your ability to connect with others by developing empathy and authenticity in your communication.

Browse courses on Empathy in Communication

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Explore online tutorials or training programs that focus on empathy and authenticity in communication.
Practice techniques to demonstrate empathy and authenticity in your interactions.
Seek feedback from peers or mentors to refine your skills.

Review and Practice Fundamental Communication Principles

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Establish a solid foundation by revisiting key communication concepts, especially those related to inclusive leadership mindset.

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Review notes or textbooks on communication fundamentals.
Take practice quizzes or exercises to test your understanding and retention.
Engage in discussions or simulations that challenge you to apply communication principles.

Active Listening and Feedback Practice

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Develop your ability to listen attentively, provide constructive feedback, and create a space for open dialogue.

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Practice active listening exercises with a partner or in a group.
Participate in mock communication scenarios that focus on delivering and receiving feedback.
Seek opportunities for real-life practice in situations where effective listening and feedback are crucial.

Four other activities

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Interpersonal Communication Challenge

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Test your communication abilities and learn from others by participating in a friendly competition that emphasizes interpersonal skills.

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Identify a communication challenge or competition that aligns with your learning goals.
Prepare and practice your communication strategies.
Participate in the challenge or competition, showcasing your skills and seeking feedback.

Inclusive Communication Workshop

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Deepen your understanding of inclusive communication practices and strategies through a facilitated workshop led by experts.

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Attend an inclusive communication workshop or training program to gain insights from experts.
Actively participate in discussions, exercises, and role-playing scenarios to develop your skills.
Reflect on key takeaways and develop an action plan for implementing inclusive communication strategies.

Communicating Across Differences Simulation Report

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Enhance your understanding of communication challenges across differences by designing a simulation and analyzing the results.

Browse courses on Cross-Cultural Communication

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Design a simulation that explores challenges and strategies for communicating across cultural or other differences.
Facilitate the simulation with participants and collect data on communication patterns and outcomes.
Analyze the simulation results, identifying areas for improvement and effective communication practices.

Inclusive Communication Campaign

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Design and implement a communication campaign that promotes inclusive practices and fosters open dialogue.

Browse courses on Project-Based Learning

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Identify a specific audience or context for your campaign.
Develop a clear campaign goal and objectives.
Create engaging content and materials that resonate with your target audience.
Implement your campaign using a variety of communication channels.
Evaluate the impact of your campaign and make adjustments as needed.

Career center

Learners who complete Leading With Effective Communication (Inclusive Leadership Training) will develop knowledge and skills that may be useful to these careers:

Communication Manager

Communication Managers are called upon to communicate everything from new marketing campaigns to changes in company policy to internal and external constituents. As such, having a strong foundation of communication theory and strategies to work through roadblocks is extremely helpful to be successful. This course would be particularly helpful for communication managers who are working in cross-cultural environments or who must work across significant cultural differences to communicate effectively.

See salaries and explore the career path for Communication Manager

Public relations manager

Effective and authentic communication is key for Public Relations Managers who are responsible for the public-facing persona and image of their company or organization. By developing and implementing strategies to create spaces where people feel safe and supported in their communication, Public Relations Managers can build public trust and support.

See salaries and explore the career path for Public relations manager

Sales Manager

Sales Managers must be able to effectively persuade and communicate their product or service's value to potential and existing customers. This course gives Sales Managers the tools and concepts to work through communication roadblocks, create space for transparent and authentic communication, and build effective relationships with clients.

See salaries and explore the career path for Sales Manager

Human Resources Manager

Human Resources Managers play a key role in recruiting, hiring, and supporting a company's workforce. Strong communication is essential to ensuring that the workforce is engaged, understands their role within the company, and are supported to perform effectively.

See salaries and explore the career path for Human Resources Manager

Marketing Manager

Marketing Managers must be able to communicate effectively in order to reach their intended audience. This course can help Marketing Managers build a solid foundation of communication theory and strategies and discover their own communication strengths to build effective relationships.

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Training and Development Manager

Training and Development Managers are responsible for developing and delivering training programs for their employees. Effective communication is necessary to help them create engaging and informative training materials, as well as to be able to effectively deliver training content.

See salaries and explore the career path for Training and Development Manager

Customer Success Manager

Building and maintaining strong customer relationships is essential for Customer Success Managers. By taking this course, Customer Success Managers can develop the communication strategies and skills to create space for transparent and authentic communication and build effective relationships with clients.

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Project Manager

Project Managers are called upon to communicate with people at all levels of an organization, from the C-Suite to project team members and other stakeholders. Having the tools to communicate effectively is essential for Project Managers to meet the deliverables and goals of their projects.

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Operations Manager

Operations Managers need to coordinate and communicate effectively with everyone from team members to clients in order to ensure their organization runs smoothly. This course would help them to discover their own communication strengths, work through roadblocks, and create authentic communication spaces where everyone feels included and supported.

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Community Manager

Community Managers are responsible for organizing and keeping cohesive online communities. This course would be particularly helpful for Community Managers who are working in cross-cultural environments and must be able to communicate and engage effectively across cultural differences.

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Event Planner

Event Planners rely on communication to execute successful events as they need to effectively communicate all details of the event with the team and clients. This course would be particularly helpful for Event Planners working with cross-cultural teams and clients.

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Teacher

Communication is a key skill for anyone in the field of education. By taking this course, Teachers can build the communication strategies and skills they need to work through communication roadblocks, create space for transparent and authentic communication, and build effective relationships with students, parents, and colleagues.

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Administrative Assistant

For those aspiring to work their way up into administrative and office management roles, having a strong understanding of communication fundamentals is key. This course would help Administrative Assistants develop the communication skills and tools they need for higher-level roles.

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Media Relations Specialist

Media Relations Specialists are responsible for managing relationships with the media in order to build a positive public image for their client. This course would be particularly helpful for Media Relations Specialists who must be able to communicate effectively across cultural differences.

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Journalist

Journalists rely on communication to gather and report the news to the public. This course may be helpful for Journalists who want to develop their communication skills in order to become more effective reporters.

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