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Professor Richard Badham and Brenda Santiago

We live in a globalised world of continuous change. Your ability to successfully manage change will allow you to have a positive impact on your work and your life. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessment) this course will teach you how to effectively influence change by developing a ‘change mindset’, creating a productive change cycle, and leading yourself and others on the change journey. You will learn how to re-imagine change by redefining the change problem and developing a balanced and reflective change mindset. Change is inevitable but you can influence how it affects your organisation.

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What's inside

Syllabus

Re-imagining change 1: The change problem
‘We can’t solve a problem with the same type of thinking that we used in creating it.’ –– Albert Einstein Einstein was onto something! Traditional approaches to change management try to solve the problem of change by using the same tools that created the problem in the first place. They provide you with designs to implement designs and strategies for executing strategies. This week you will discover the importance of stepping outside the box of conventional change management, colour in the white spaces in the organisation chart, and navigate the messy and choppy waters of the change journey. You will critically analyse the nature and origins of the failure rate of change initiatives, examine how and why modern organisations systematically mislead change and learn what an alternative approach involves.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches the importance of thinking differently about change management
Develops a 'change mindset' for learners
Depicts change as a journey rather than a problem
Provides tools for creating a custom change roadmap
Explores the concept of reflective change management
Teaches students how to manage change effectively

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Reviews summary

Leading organizational change framework

According to learners, this course offers a valuable framework for managing organizational change, emphasizing a new mindset. Many appreciated the focus on practical tools like mapping the journey and leveraging influence for execution. Students found the content insightful and its tools immediately applicable in professional settings. While generally well-received, some noted that grasping certain concepts was challenging, requiring careful attention. Overall, it provides a strong foundation for leading transformations.
The material is interesting and holds attention.
"The video lectures and discussion prompts were very engaging."
"Found the content insightful and well-presented."
"The activities kept me thinking and involved."
Helps develop a new perspective on change.
"It helped me shift my mindset on how to approach transformations within my organization."
"Loved the focus on developing a 'change mindset' rather than just following steps."
"Getting out of the traditional box of conventional change management was a key takeaway for me."
Provides a useful structure for managing change.
"I gained a really valuable framework for thinking about change and transformations."
"The course provides a practical and useful framework that I can apply at work."
"The structure presented here was very helpful in organizing my thoughts on change management."
Offers tools that can be immediately applied.
"The tools and strategies taught are immediately applicable in my professional role."
"I can use these tools, like gap and forcefield analysis, right away."
"Found the practical examples and mapping tools like 'route analysis' very helpful."
Some ideas require significant focus to grasp.
"Some concepts were quite challenging and required re-watching the videos."
"I found certain parts difficult to fully grasp initially, especially the mindset shift."
"It's not always easy, the material demands concentration and reflection."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading transformations: Manage change with these activities:
Review the principles of change management
Review the key principles and models of change management to refresh your understanding and prepare for the course.
Browse courses on Change Management
Show steps
  • Read an article or chapter on the change cycle
  • Create a mind map of the key principles of change management
  • Identify a past change initiative and analyze its success or failure
Review time management skills
Review the basics of time management, including planning, prioritizing, and scheduling, to improve your ability to manage change effectively.
Browse courses on Time Management
Show steps
  • Read an article or book on time management techniques
  • Create a to-do list and prioritize tasks
  • Break down large tasks into smaller, manageable chunks
Complete practice exercises on change management frameworks
Reinforce your understanding of change management frameworks by completing exercises and simulations that apply these models to real-world scenarios.
Show steps
  • Complete a simulation using Kotter's 8-Step Process
  • Analyze a case study and apply Lewin's Change Model to the situation
  • Create a plan for implementing change using the ADKAR Model
Three other activities
Expand to see all activities and additional details
Show all six activities
Complete online tutorials on the latest change management tools and techniques
Expand your knowledge and skills by exploring the latest tools and techniques for change management through online tutorials.
Show steps
  • Enroll in an online tutorial on stakeholder engagement strategies
  • Complete a course on using a specific change management tool
  • Attend a webinar on best practices for managing resistance to change
Create a blog post or video on a specific aspect of change management
Deepen your understanding and solidify your learnings by creating a piece of content that shares your insights and perspectives on a topic related to change management.
Show steps
  • Choose a specific aspect of change management to focus on
  • Research and gather information on the topic
  • Write a blog post or create a video that presents your insights
Mentor other students or professionals on change management concepts
Reinforce your learning and contribute to the community by sharing your knowledge and experience with others who are interested in change management.
Show steps
  • Join an online community or forum related to change management
  • Offer to answer questions and provide guidance to other members
  • Consider mentoring a junior colleague or student on a change management project

Career center

Learners who complete Leading transformations: Manage change will develop knowledge and skills that may be useful to these careers:
Change Management Consultant
Change Management Consultants help organizations navigate and implement change initiatives. This course may be useful for someone who wants to enter this field as it provides a comprehensive overview of the change management process, from planning and implementation to evaluation and monitoring.
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing strategies to improve organizational effectiveness. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices.
Learning and Development Manager
Learning and Development Managers are responsible for designing and delivering training programs to employees. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for developing effective training programs.
Project Manager
Project Managers are responsible for planning, executing, and closing out projects. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful project management.
Business Analyst
Business Analysts are responsible for analyzing business processes and identifying opportunities for improvement. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful business analysis.
Human Resources Manager
Human Resources Managers are responsible for managing the human resources function of an organization. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful human resources management.
Executive Coach
Executive Coaches help executives and other leaders develop their leadership skills and achieve their goals. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful executive coaching.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including change management. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful consulting.
Trainer
Trainers design and deliver training programs to employees. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful training.
Facilitator
Facilitators lead group discussions and workshops. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful facilitation.
Change Agent
Change Agents are responsible for leading and managing change initiatives within organizations. This course may be useful for someone who wants to enter this field as it provides a comprehensive overview of the change management process, from planning and implementation to evaluation and monitoring.
Innovation Manager
Innovation Managers are responsible for developing and implementing strategies to drive innovation within organizations. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful innovation management.
Marketing Manager
Marketing Managers are responsible for developing and implementing marketing strategies to promote products and services. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful marketing.
Sales Manager
Sales Managers are responsible for developing and implementing sales strategies to generate revenue. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful sales management.
Operations Manager
Operations Managers are responsible for planning and executing the day-to-day operations of an organization. This course may be useful for someone who wants to enter this field as it provides a strong foundation in change management principles and practices, which are essential for successful operations management.

Reading list

We've selected 16 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading transformations: Manage change.
Classic in the field of change management. It is written by John P. Kotter, a leading expert on the subject. The book provides a step-by-step guide to leading change, from creating a sense of urgency to sustaining the change. It valuable resource for anyone who is leading or managing change.
Comprehensive guide to change management. It covers all aspects of change management, from planning and implementing change to measuring and evaluating its success. It valuable resource for anyone who is involved in change management.
Provides a framework for understanding and leading change. It is based on the idea that change process of learning and adaptation. The book provides tools and techniques for leading change in a way that is both effective and sustainable.
Provides a practical guide to implementing change. It covers all aspects of change implementation, from planning and communication to monitoring and evaluation. It valuable resource for anyone who is responsible for implementing change.
Provides insights into why companies fail to innovate. It is based on the idea that companies are often too focused on their existing customers and products. The book provides a framework for understanding and overcoming the innovator's dilemma.
Provides a practical guide to building a successful startup. It is based on the idea of lean manufacturing. The book provides tools and techniques for testing and validating ideas quickly and cheaply.
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Provides a practical guide to using Scrum, a popular agile development framework. It is based on the idea of iterative and incremental development. The book provides tools and techniques for planning, tracking, and managing Scrum projects.
Provides a practical guide to using design thinking, a human-centered approach to problem-solving. It is based on the idea of understanding the needs of users and developing solutions that are both effective and desirable.
Provides insights into the culture of successful organizations. It is based on the idea that culture is the key to sustained success. The book provides tools and techniques for assessing and changing culture.
Provides insights into the power of mindset. It is based on the idea that our mindset can either limit or empower us. The book provides tools and techniques for developing a growth mindset.
Provides insights into the importance of emotional intelligence. It is based on the idea that emotional intelligence key factor in success. The book provides tools and techniques for developing emotional intelligence.
Provides insights into the art of war. It is based on the idea that war game of strategy and tactics. The book provides tools and techniques for winning wars.
Provides insights into the nature of power. It is based on the idea that power game of manipulation and deception. The book provides tools and techniques for acquiring and maintaining power.

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