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Arabella MacPherson, Associate Professor Lawrence Ang, Professor Richard Badham, Brenda Santiago, Professor Elizabeth Sheedy, Ms Brenda Santiago, and Dr Andrew Heys

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).

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The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).

The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board).

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What's inside

Four courses

Leading transformations: Manage change

(0 hours)
We live in a globalized world of continuous change. Your ability to successfully manage change will allow you to have a positive impact on your work and your life. This course will teach you how to effectively influence change by developing a ‘change mindset’, creating a productive change cycle, and leading yourself and others on the change journey.

Negotiation skills: Negotiate and resolve conflict

(0 hours)
Modern organizations are characterized by high levels of uncertainty, complexity, and diversity. In this globalized work environment, how can you manage the power and politics that influence organizational decision-making? This course will develop your negotiation and conflict resolution skills, crucial for becoming a positive influence in your organization.

Storytelling and influencing: Communicate with impact

(0 hours)
An ambitious vision for the future of your organisation isn’t enough – how do you communicate this vision to get your colleagues on board? This course will develop your capacity to communicate appropriately in different situational and cultural contexts, making you a highly influential leader.

Risk governance: Manage the risks

(0 hours)
All organisations must grapple with fundamental issues at the heart of governance: who are our stakeholders? What are their objectives? How can we ensure these objectives are met as effectively as possible? How can we ensure all legitimate stakeholders are treated fairly? This course will teach you how to address these questions and how a sound governance structure and comprehensive risk management framework can support you and your organisation in achieving its objectives.

Learning objectives

  • Apply a range of communication strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
  • Expand your knowledge of, and personal competence in, negotiation and conflict resolution
  • Develop a creative and practical change capability: the discipline of influencing yourself and others to achieve a purpose
  • Design risk governance structures to ensure that your organisation achieves its objectives, engaging all the relevant stakeholders

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