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Jim Pautz
In many careers, the foundation of your professional success is your ability to inform, persuade, and build relationships at work. In this self-paced career development course, you’ll practice communicating, forming teams, and planning projects in a variety of contexts. By the end of the course, you will have the skills and knowledge you need to become influential in the workplace.
This is the second course in Fullbridge’s four-part Career Development XSeries, designed to prepare you to succeed in the modern workplace.
Register for this course and see more details by visiting:
OpenCourser.com/course/r93qal/communication
What's inside
Learning objectives
- How to determine the most appropriate format for different messages
- How to use top-down thinking to structure your communications
- How to manage conflict in a professional and appropriate manner
- How to write clear, concise professional communications, including emails and calendar invitations
- How to design clear and persuasive powerpoint presentations
- How to achieve team synergy by using the forming, storming, norming, and performing methodology
- How to scope, plan, execute, and reflect on projects
- How to use project-planning tools to track and execute your projects
- How to determine the most appropriate format for different messages
- How to use top-down thinking to structure your communications
- How to manage conflict in a professional and appropriate manner
- How to write clear, concise professional communications, including emails and calendar invitations
- How to design clear and persuasive powerpoint presentations
- How to achieve team synergy by using the forming, storming, norming, and performing methodology
- How to scope, plan, execute, and reflect on projects
- How to use project-planning tools to track and execute your projects
Syllabus
This is a self-paced course and can be completed according to your own schedule. Our recommendation is to complete the course over four weeks, with one to two hours of time spent working through the course per week. After the Course Introduction, each section should take approximately one to two hours to complete.
Read more
Syllabus
This is a self-paced course and can be completed according to your own schedule. Our recommendation is to complete the course over four weeks, with one to two hours of time spent working through the course per week. After the Course Introduction, each section should take approximately one to two hours to complete.
Read more
Section 0: Course IntroductionReview course logistics, including the course overview, schedule, components, grading, and support.
Section 1: Fundamentals of CommunicationLearn the broad strokes of professional communication and how to structure effective communications, reach your audiences, and resolve professional conflicts.
Section 2: Communication StrategiesFamiliarize yourself with professional communication strategies for in-person communication, presenting, and emailing.
Section 3: Effective Teamwork and Project PlanningApply the communication skills you have learned to effective teamwork and project management.
Section 4: Final Assessment and Course RecapDemonstrate your mastery of the course content in the final assessment.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Fits well for career professionals, such as those in marketing, sales, and management
Teaches fundamental communication strategies such as conflict resolution and structuring messages
Develops professional communication skills such as written, verbal, and interpersonal communication
Examines teamwork and project management skills used in professional settings
Taught by Jim Pautz, a recognized expert in career development and professional communication
Offers hands-on practice through assignments and exercises
Save this course
Save Communication Skills and Teamwork to your list so you can find it easily later:
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Reviews summary
Communication course with varied reviews
According to students, Communication Skills and Teamwork is a varied course. Positive remarks include accessibility and ease, while negative remarks include cost.
Course is accessible and easy to learn
"It's very easy it helps you from the begginer to advnced"
Students must pay to enroll in this course
"This course is not free. You need to pay $60 to enroll in the course after going to their website. Wasn't this supposed to be free??"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Communication Skills and Teamwork with these
activities:
Review Basic Communication Principles
Show steps
Reinforce your understanding of fundamental communication principles, laying a solid foundation for success in the course.
Browse courses on
Communication
Show steps
-
Review communication models, such as the sender-receiver model.
-
Reflect on the different communication styles and their effectiveness in various situations.
-
Analyze communication barriers and strategies to overcome them.
Read "How to Win Friends & Influence People"
Show steps
Understand essential communication and persuasion skills to enhance your effectiveness in the workplace.
View
Melania
on Amazon
Show steps
-
Read the book, taking notes on key communication techniques and strategies.
-
Identify three specific communication techniques that you can apply in your work life.
-
Practice implementing the techniques in different workplace situations.
-
Reflect on the results and make adjustments to your approach as needed.
Practice Active Listening Skills
Show steps
Develop your active listening skills to improve comprehension, build rapport, and foster collaboration in the workplace.
Browse courses on
Communication
Show steps
-
Identify key active listening techniques, such as paraphrasing, summarizing, and asking clarifying questions.
-
Engage in role-playing exercises to practice active listening in different scenarios.
-
Provide feedback to peers on their active listening skills.
-
Reflect on your own active listening skills and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Participate in a Communication Skills Workshop
Show steps
Enhance your communication skills through interactive exercises and discussions with peers, fostering collaborative learning and skill development.
Browse courses on
Communication
Show steps
-
Attend a communication skills workshop.
-
Engage in group discussions and activities focused on improving communication abilities.
-
Share experiences and provide feedback to peers.
-
Reflect on your own communication skills and identify areas for growth.
Develop a Communication Plan for a Project
Show steps
Apply your understanding of communication strategies to create a comprehensive plan for project communication, ensuring effective information flow and collaboration.
Browse courses on
Communication
Show steps
-
Define the project goals and objectives.
-
Identify stakeholders and their information needs.
-
Develop communication channels and strategies for each stakeholder group.
-
Create a communication schedule and timeline.
-
Monitor and evaluate communication effectiveness and make adjustments as needed.
Volunteer at a Non-Profit Organization
Show steps
Apply your communication skills in a practical setting, while contributing to the community and gaining valuable experience.
Browse courses on
Communication
Show steps
-
Identify a non-profit organization that aligns with your interests.
-
Contact the organization and inquire about volunteer opportunities.
-
Volunteer your time and actively participate in projects and activities.
-
Reflect on your experience and how it has enhanced your communication skills.
Create a Presentation on Effective Communication
Show steps
Demonstrate your understanding of effective communication by creating a presentation that synthesizes key concepts and provides practical examples.
Browse courses on
Communication
Show steps
-
Research and gather information on effective communication.
-
Develop an outline for your presentation, including an introduction, body, and conclusion.
-
Create visual aids, such as slides or handouts, to support your presentation.
-
Practice delivering your presentation and solicit feedback.
-
Deliver your presentation to an audience.
Develop a Communication Strategy for a Team Project
Show steps
Develop a comprehensive communication strategy for a team project, ensuring effective collaboration, information sharing, and project success.
Browse courses on
Communication
Show steps
-
Define the project goals and objectives.
-
Identify team members and their roles.
-
Develop communication channels and strategies for different team roles and project phases.
-
Create a communication schedule and timeline.
-
Monitor and evaluate communication effectiveness and make adjustments as needed.
Review Basic Communication Principles
Show steps
Reinforce your understanding of fundamental communication principles, laying a solid foundation for success in the course.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Review communication models, such as the sender-receiver model.
- Reflect on the different communication styles and their effectiveness in various situations.
- Analyze communication barriers and strategies to overcome them.
Read "How to Win Friends & Influence People"
Show steps
Understand essential communication and persuasion skills to enhance your effectiveness in the workplace.
View
Melania
on Amazon
Show steps
Show steps
Show steps
- Read the book, taking notes on key communication techniques and strategies.
- Identify three specific communication techniques that you can apply in your work life.
- Practice implementing the techniques in different workplace situations.
- Reflect on the results and make adjustments to your approach as needed.
Practice Active Listening Skills
Show steps
Develop your active listening skills to improve comprehension, build rapport, and foster collaboration in the workplace.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Identify key active listening techniques, such as paraphrasing, summarizing, and asking clarifying questions.
- Engage in role-playing exercises to practice active listening in different scenarios.
- Provide feedback to peers on their active listening skills.
- Reflect on your own active listening skills and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Participate in a Communication Skills Workshop
Show steps
Enhance your communication skills through interactive exercises and discussions with peers, fostering collaborative learning and skill development.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Attend a communication skills workshop.
- Engage in group discussions and activities focused on improving communication abilities.
- Share experiences and provide feedback to peers.
- Reflect on your own communication skills and identify areas for growth.
Develop a Communication Plan for a Project
Show steps
Apply your understanding of communication strategies to create a comprehensive plan for project communication, ensuring effective information flow and collaboration.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Define the project goals and objectives.
- Identify stakeholders and their information needs.
- Develop communication channels and strategies for each stakeholder group.
- Create a communication schedule and timeline.
- Monitor and evaluate communication effectiveness and make adjustments as needed.
Volunteer at a Non-Profit Organization
Show steps
Apply your communication skills in a practical setting, while contributing to the community and gaining valuable experience.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Identify a non-profit organization that aligns with your interests.
- Contact the organization and inquire about volunteer opportunities.
- Volunteer your time and actively participate in projects and activities.
- Reflect on your experience and how it has enhanced your communication skills.
Create a Presentation on Effective Communication
Show steps
Demonstrate your understanding of effective communication by creating a presentation that synthesizes key concepts and provides practical examples.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Research and gather information on effective communication.
- Develop an outline for your presentation, including an introduction, body, and conclusion.
- Create visual aids, such as slides or handouts, to support your presentation.
- Practice delivering your presentation and solicit feedback.
- Deliver your presentation to an audience.
Develop a Communication Strategy for a Team Project
Show steps
Develop a comprehensive communication strategy for a team project, ensuring effective collaboration, information sharing, and project success.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Define the project goals and objectives.
- Identify team members and their roles.
- Develop communication channels and strategies for different team roles and project phases.
- Create a communication schedule and timeline.
- Monitor and evaluate communication effectiveness and make adjustments as needed.
Career center
Learners who complete Communication Skills and Teamwork will develop knowledge and skills
that may be useful to these careers:
Communications Manager
Communications Manager
A Communications Manager is the face of an organization, developing and implementing communication strategies for all internal and external audiences. Excellent communication and interpersonal skills are a must-have, and individuals in this role often have advanced degrees and experience in public relations, journalism, or advertising. This course, Communication Skills and Teamwork, aligns with the responsibilities of a Communications Manager by strengthening foundational communication skills and exploring strategies for effective communication in various professional contexts. Through modules on conflict management, email writing, and presentation design, learners will gain the skills and knowledge needed to excel in this role.
Marketing Manager
Marketing Manager
Marketing Managers oversee all aspects of marketing and advertising for an organization, from developing and executing marketing campaigns to managing budgets and analyzing results. Along with an MBA or other advanced degree, this role typically requires experience in marketing and a strong understanding of consumer behavior. The Communication Skills and Teamwork course complements the skills needed for a successful career in marketing by providing a framework for effective communication and team collaboration. Through modules on professional writing, conflict resolution, and project planning, learners will develop the tools and techniques necessary to manage and lead marketing teams effectively.
Public Relations Specialist
Public Relations Specialist
Public Relations Specialists manage the public image of organizations, communicating with the media, customers, and other stakeholders to maintain a positive reputation. Individuals in this role typically hold a bachelor's degree in public relations, communications, or a related field, and often pursue additional certifications. The Communication Skills and Teamwork course aligns well with the responsibilities of a Public Relations Specialist by providing a comprehensive understanding of communication strategies, media relations, and crisis management. Modules on writing press releases, managing social media, and building relationships with the media will equip learners with the skills and knowledge needed to succeed in this field.
Project Manager
Project Manager
Project Managers plan, execute, and oversee projects, ensuring that they are completed on time, within budget, and to the required quality standards. Individuals in this role typically hold a bachelor's degree in project management, engineering, or a related field, and may pursue additional certifications. The Communication Skills and Teamwork course aligns well with the responsibilities of a Project Manager by providing a framework for effective communication, project planning, and team collaboration. Modules on project scoping, risk management, and stakeholder management will equip learners with the tools and techniques necessary to lead and manage projects successfully.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for all aspects of human resources within an organization, from recruiting and hiring to training and development. Individuals in this role often hold a bachelor's degree in human resources, business administration, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in human resources by providing a foundation in communication, conflict management, and teamwork, all of which are essential skills for managing people effectively.
Business Analyst
Business Analyst
Business Analysts work with stakeholders to gather and analyze business requirements, and then develop solutions to improve business processes and systems. Individuals in this role typically hold a bachelor's degree in business analysis, computer science, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in business analysis by providing a foundation in communication, requirements gathering, and project planning, all of which are essential skills for understanding and solving business problems.
Sales Manager
Sales Manager
Sales Managers lead and manage sales teams, setting sales targets, developing sales strategies, and motivating and coaching their team members. Individuals in this role typically hold a bachelor's degree in business administration, sales, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in sales management by providing a foundation in communication, conflict management, and team leadership, all of which are essential skills for managing and motivating a sales team.
Operations Manager
Operations Manager
Operations Managers oversee the day-to-day operations of an organization, ensuring that all processes and procedures are running smoothly and efficiently. Individuals in this role typically hold a bachelor's degree in business administration, operations management, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in operations management by providing a foundation in communication, project management, and team collaboration, all of which are essential skills for managing and leading operations effectively.
Event Planner
Event Planner
Event Planners organize and manage events of all sizes and types, from small meetings to large conferences. Individuals in this role typically hold a bachelor's degree in event planning, hospitality, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in event planning by providing a foundation in communication, project management, and team collaboration, all of which are essential skills for planning and executing successful events.
Customer Service Representative
Customer Service Representative
Customer Service Representatives provide support and assistance to customers, answering questions, resolving complaints, and processing orders. Individuals in this role typically hold a high school diploma or equivalent, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in customer service by providing a foundation in communication, conflict management, and teamwork, all of which are essential skills for providing excellent customer service.
Retail Manager
Retail Manager
Retail Managers oversee the operations of retail stores, including sales, customer service, and inventory management. Individuals in this role typically hold a bachelor's degree in business administration, retail management, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in retail management by providing a foundation in communication, conflict management, and team leadership, all of which are essential skills for managing and motivating a retail team.
Administrative Assistant
Administrative Assistant
Administrative Assistants provide administrative and clerical support to managers and other professionals. Individuals in this role typically hold a high school diploma or equivalent, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career as an administrative assistant by providing a foundation in communication, project management, and team collaboration, all of which are essential skills for providing effective administrative support.
Receptionist
Receptionist
Receptionists greet visitors, answer phones, and provide general administrative support. Individuals in this role typically hold a high school diploma or equivalent, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career as a receptionist by providing a foundation in communication, conflict management, and teamwork, all of which are essential skills for providing excellent customer service.
Warehouse Manager
Warehouse Manager
Warehouse Managers oversee the operations of warehouses, including inventory management, shipping and receiving, and order fulfillment. Individuals in this role typically hold a bachelor's degree in supply chain management, logistics, or a related field, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career in warehouse management by providing a foundation in communication, project management, and team leadership, all of which are essential skills for managing and motivating a warehouse team.
Truck Driver
Truck Driver
Truck Drivers operate trucks to transport goods and materials. Individuals in this role typically hold a high school diploma or equivalent, and may pursue further certifications. The Communication Skills and Teamwork course may be useful for individuals seeking a career as a truck driver by providing a foundation in communication, conflict management, and teamwork, all of which are essential skills for working independently and as part of a team.
For more career information including salaries, visit:
OpenCourser.com/course/r93qal/communication
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Communication Skills and Teamwork.
Provides a deep dive into the principles of persuasion. It helps build strong arguments and influence others effectively.
Save
Provides practical advice on how to design and deliver effective presentations. It valuable resource for anyone who wants to improve their presentation skills.
Provides a framework for having difficult conversations in a productive way. It valuable resource for anyone who wants to improve their conflict resolution skills.
Provides a framework for writing and thinking clearly and concisely. It valuable resource for anyone who wants to improve their communication skills.
Provides practical advice on how to negotiate effectively. It valuable resource for anyone who wants to improve their negotiation skills.
Save
Provides a deep dive into the principles of influence. It helps build strong arguments and influence others effectively.
Provides a framework for personal change and effectiveness. It valuable resource for anyone who wants to improve their personal and professional skills.
Save
Provides a framework for negotiation. It valuable resource for anyone who wants to improve their negotiation skills.
Provides a practical guide to teamwork. It valuable resource for anyone who wants to improve their team skills.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/r93qal/communication
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Effort
3 to 4 hours per week for 3 weeks
Level
Introductory
Via
edX
Institution
Fullbridge
Instructor
Jim Pautz
Language
English
Transcript
English
This course belongs to a
collection
called
Skills for Success. It's comprised of five courses:
- Business and Data Analysis Skills
- Communication Skills and Teamwork (viewing)
- Problem Solving and Critical Thinking Skills
- Resume, Networking, and Interview Skills
- Self-Assessment – Developing Your Strengths
Good to know
Fits well for career professionals, such as those in marketing, sales, and management
Teaches fundamental communication strategies such as conflict resolution and structuring messages
Develops professional communication skills such as written, verbal, and interpersonal communication
Examines teamwork and project management skills used in professional settings
Taught by Jim Pautz, a recognized expert in career development and professional communication
Offers hands-on practice through assignments and exercises
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