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Leading High-Performing Teams

Tyler G. Okimoto

This course will blend business theory and real-world insights to teach you the skills you need to better lead people and teams within your organization. Key topics will include motivation, communication, conflict management, team dynamics, and development of a healthy organizational culture.

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This course will blend business theory and real-world insights to teach you the skills you need to better lead people and teams within your organization. Key topics will include motivation, communication, conflict management, team dynamics, and development of a healthy organizational culture.

These “people skills” rank among the most challenging competencies for both novice and experienced leaders. This course will challenge you to understand your followers on a deeper level, as well as help you to reflect and improve on your own leadership practice.

The course will draw on knowledge from psychology, human resource management, and organizational behavior, as well as the expertise of the management faculty and The University of Queensland. Through a series of engaging videos, interviews, written reflections, peer feedback, self-insight activities, and simulations, we unpack the ingredients that are critical for developing more effective people and higher performing teams.

What you'll learn

  • How to better motivate, engage, and develop followers.
  • Improve your skill in recognising, diagnosing, and transforming dysfunctional teams.
  • Develop more effective strategies for dealing with and resolving workplace conflicts.
  • Establish a work culture that brings out the best in others.

What's inside

Learning objectives

  • How to better motivate, engage, and develop followers.
  • Improve your skill in recognising, diagnosing, and transforming dysfunctional teams.
  • Develop more effective strategies for dealing with and resolving workplace conflicts.
  • Establish a work culture that brings out the best in others.

Syllabus

MODULE 1: INTRODUCTION TO TEAMS Focuses on recognizing the distinction between groups and teams; developing an understanding of your own group/team loyalties and priorities and considering the building blocks for high-performing teams.
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MODULE 2: MOTIVATING AND ENGAGING PEOPLE Examines what motivates and engages people at work, developing strategies for improving motivation and engagement in your employees, and what motivates and drives your own behavior.
MODULE 3: MANAGING WORK RELATIONSHIPS Considers the nature of your work relationships, how to develop strategies for strengthening employee trust and attachment to the group, how to manage those particularly difficult people at work, and recognizing the importance of external stakeholder relationships.
MODULE 4: LEADING TEAMS FOR EXECUTION Considers how to recognize the ingredients for team execution, how to identify challenges in team communication and coordination, and how to develop strategies to enhance team communication/coordination.
MODULE 5: LEADING TEAMS TO SOLVE PROBLEMS Focuses on recognizing the value of openness and inclusion for problem solving and creative teams, how to develop better problem solving in your teams - both in execution and in team culture.
MODULE 6: WHEN GOOD TEAMS FAIL (PART 1): TOO MUCH CONFLICT! Examines the causes and consequences of serious and escalating conflict, developing strategies for preventing serious/escalating conflict, and developing competencies for resolving serious conflict.
MODULE 7: WHEN GOOD TEAMS FAIL (PART 2): TOO MUCH COHESION! Enables you to recognize the warning signs that your team is too cohesive and develop strategies for promoting productive conflict in teams.
MODULE 8: BRINGING DIVIDED GROUPS TOGETHER Enables you to recognize patterns and implications of intergroup behavior in your organization, develop strategies for bridging organizational silos and identify the steps for building an inclusive organizational identity.
MODULE 9: ORGANIZATIONAL CULTURE Enables you to identify the impact of organizational culture and its (non) alignment to a broader organizational strategy, and recognize points of potential influence when trying to change organizational culture.
MODULE 10: BRINGING IT TOGETHER: ANALYZING AND DEVELOPING YOUR TEAM Develops skills in recognizing the strengths and weaknesses of your team, critically analyzing the processes affecting team effectiveness, and considering ways to further develop your team for high-performance.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches ways to better motivate and engage followers
Develops strategies for transforming dysfunctional teams and improving team execution
Covers the importance of building an inclusive organizational culture that promotes problem-solving and creativity
Examines strategies for managing difficult people and resolving conflicts in a constructive manner
Led by Tyler G. Okimoto, an instructor with expertise in organizational behavior and human resource management

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Reviews summary

Excellent guide to high-performing teams

According to students, Leading High-Performing Teams is an excellent guide to improving team performance within the workplace and offers a great course to learn how to motivate and engage individuals to build high-performing teams.
Students learn highly effective techniques to lead high-performing teams.
"This course gave me knowledge on how to lead high performing teams."

Career center

Learners who complete Leading High-Performing Teams will develop knowledge and skills that may be useful to these careers:
Team Leader
Team Leaders are responsible for leading and managing their teams to achieve organizational goals. This course can help Team Leaders build their skills in motivating, engaging, and developing their teams, as well as in managing conflict and creating a positive team culture.
Manager of Training and Development
Managers of Training and Development are responsible for developing and delivering training programs within organizations. This course may be useful for Managers of Training and Development as it provides valuable insights into leadership, team management, and conflict resolution.
Leadership Development Specialist
Leadership Development Specialists are responsible for developing and delivering leadership training programs within organizations. This course may be useful for Leadership Development Specialists as it provides valuable insights into leadership, team management, and conflict resolution.
Organizational Development Manager
Organizational Development Managers are responsible for improving an organization's overall performance and effectiveness. This course can be helpful for Organizational Development Managers as it provides valuable insights into team dynamics, culture, and conflict management.
Executive Coach
Executive Coaches work with senior leaders to help them develop their leadership skills and achieve their goals. This course may be useful for Executive Coaches as it provides valuable insights into leadership, team management, and conflict resolution.
Project Manager
Project Managers plan, execute, and deliver projects, and they are responsible for managing project teams and ensuring project success. This course covers several topics that are relevant to Project Managers, including team dynamics, conflict management, and communication strategies.
Human Resources Manager
Human Resources Managers oversee an organization's human capital management, which includes hiring, employee development, and performance management. This course can be helpful for Human Resources Managers as it provides valuable insights into motivating, engaging, and developing employees.
Organizational Psychologist
Organizational Psychologists study the behavior of individuals and groups within organizations. This course may be useful for Organizational Psychologists as it provides valuable insights into team dynamics, conflict management, and organizational culture.
Consultant
Consultants provide expert advice and support to organizations on a wide range of issues, including leadership, team management, and organizational culture. This course can be useful for Consultants as it provides valuable insights into these areas.
Talent Management Specialist
Talent Management Specialists are responsible for recruiting, developing, and retaining talent within organizations. This course may be useful for Talent Management Specialists as it provides valuable insights into motivating, engaging, and developing employees.
Supervisor
Supervisors oversee the work of a team or department and are responsible for ensuring that their teams meet their goals. This course may be useful for Supervisors as it provides valuable insights into leadership, team management, and conflict resolution.
Director of Human Resources
Directors of Human Resources oversee an organization's human capital management, which includes hiring, employee development, and performance management. This course may be helpful for Directors of Human Resources, as it provides valuable insights into motivating, engaging, and developing employees.
Industrial and Organizational Psychologist
Industrial and Organizational Psychologists apply psychological principles to the workplace to improve employee productivity and satisfaction. This course may be useful for Industrial and Organizational Psychologists as it provides valuable insights into team dynamics, conflict management, and organizational culture.
Chief Executive Officer
Chief Executive Officers lead and oversee their organization's overall operations, including resource allocation, strategic planning, and team management. Since it covers the important aspects of team management and organizational culture, this course may be useful for Chief Executive Officers.
Chief Operating Officer
Chief Operating Officers oversee an organization's operational aspects and ensure its smooth and efficient functioning. This course may be useful for Chief Operating Officers since it covers team management and communication strategies.

Reading list

We've selected 18 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading High-Performing Teams.
Provides a comprehensive framework for understanding team dynamics and offers practical solutions for overcoming team dysfunctions. It emphasizes the importance of trust, conflict, commitment, accountability and results.
Presents a framework for building and managing high-performing teams. It emphasizes the importance of clear goals, strong leadership, and effective collaboration.
Offers a research-based approach to building and managing high-performing teams. It covers topics such as creating a psychologically safe environment, fostering diversity and inclusion, and managing conflict effectively.
Provides a comprehensive guide to leading innovation in teams. It covers topics such as creating a culture of innovation, fostering creativity, and managing the challenges of innovation.
Explores the role of emotional intelligence in leadership. It identifies six leadership styles and provides practical advice on how to develop and apply them in different situations.
Fable about a team that is struggling to perform. The book identifies the five dysfunctions that are preventing the team from succeeding, and it offers solutions for overcoming these dysfunctions.
Provides a practical guide to developing emotional intelligence skills. It covers topics such as self-awareness, self-regulation, motivation, empathy, and social skills.
Provides a practical guide to teamwork and collaboration. It covers topics such as how to build trust, communicate effectively, and resolve conflict.
Explores the role of followers in high-performing teams. It provides practical advice on how to be an effective follower, how to identify and work with different leadership styles, and how to contribute to team success.
Provides a science-based approach to creating high-performance teams. It covers topics such as how to set goals, motivate team members, and overcome obstacles.
Provides a practical guide to leading virtual teams. It covers topics such as how to build trust, communicate effectively, and resolve conflict.
Provides a unique perspective on team leadership. It covers topics such as how to create a culture of innovation, empower team members, and overcome obstacles.
Provides a practical guide to team innovation. It covers topics such as how to create a culture of innovation, empower team members, and overcome obstacles.

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