This course will blend business theory and real-world insights to teach you the skills you need to better lead people and teams within your organization. Key topics will include motivation, communication, conflict management, team dynamics, and development of a healthy organizational culture.
These “people skills” rank among the most challenging competencies for both novice and experienced leaders. This course will challenge you to understand your followers on a deeper level, as well as help you to reflect and improve on your own leadership practice.
This course will blend business theory and real-world insights to teach you the skills you need to better lead people and teams within your organization. Key topics will include motivation, communication, conflict management, team dynamics, and development of a healthy organizational culture.
These “people skills” rank among the most challenging competencies for both novice and experienced leaders. This course will challenge you to understand your followers on a deeper level, as well as help you to reflect and improve on your own leadership practice.
The course will draw on knowledge from psychology, human resource management, and organizational behavior, as well as the expertise of the management faculty and The University of Queensland. Through a series of engaging videos, interviews, written reflections, peer feedback, self-insight activities, and simulations, we unpack the ingredients that are critical for developing more effective people and higher performing teams.
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Free audit track available for most courses, giving open access to video lectures, course readings, and assignments at no charge.
14-day full refund available up to 14 days after course start or 14 days after payment (whichever comes second, up to 6 months max), provided verified certificate has not yet been earned.
University-backed credentials authored by elite institutions like Harvard, MIT, and Oxford, with tamper-proof certificate verification.
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