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People Management

Do you aspire to be an ideal people manager? The journey from being an individual contributor to a people manager requires significant personal development and growth. If you are a first time manager, you may have asked yourself:

Where did I go wrong in managing this particular employee?
How should I give feedback to my subordinates?
How do I handle potential assessments?
How should I motivate people who report to me?

Where did I go wrong in managing this particular employee?
How should I give feedback to my subordinates?
How do I handle potential assessments?
How should I motivate people who report to me?

The objective of this business and management course is to smoothen the transition for newly appointed people managers, motivate and guide people who are aspiring to become one and to think back and reflect for seasoned managers.

The course will provide learners with an enhanced understanding of the role of people management in organizational context.

What you'll learn

Gain an overview of what it means to be an effective people manager
Have a deeper understanding of the different aspects of people management
Be able to appreciate the challenges faced by a first time manager
Reflect on your managerial experiences

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What's inside

Learning objectives

Gain an overview of what it means to be an effective people manager
Have a deeper understanding of the different aspects of people management

Be able to appreciate the challenges faced by a first time manager
Reflect on your managerial experiences

Gain an overview of what it means to be an effective people manager
Have a deeper understanding of the different aspects of people management
Be able to appreciate the challenges faced by a first time manager
Reflect on your managerial experiences

Syllabus

Week 1: Introduction to People Management

Difference between People Management and Human Resource Management; impact of individual and organizational factors on people management.

Week 2: Getting Work Done Through Others

Challenges of getting work done; significance of prioritization and assigning work to team members.

Week 3: Assessment and Evaluation

Concept of performance management and role of a manager in the different stages of the performance management process.

Week 4: Building Peer Networks

Understanding the importance of peer networks in an organization; being able to influence those on whom you have no authority.

Week 5: Essentials of Communication

Concept of the communication process with reflection on various barriers to effective communication and ways to overcome.

Week 6: Managing Self

Reflection on what does it mean to be a people manager; building a personal development plan for oneself.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Helps new people managers who are transitioning to be more effective at people management

Designed for aspiring people managers, helping them to prepare for the role

Created for first-time people management to help them be more successful

Teaches the key aspects of people management, including getting work done through others, performance management, networking, and self-management

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in People Management with these activities:

Review the course syllabus

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Familiarize yourself with the course structure, key concepts, and expected outcomes to set clear expectations and goals for your learning journey.

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Thoroughly read through the course syllabus.
Note down important dates, deadlines, and assessment criteria.
Identify any areas where you may need additional support or preparation.

Join study groups

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Working with peers can provide feedback and support while solidifying your understanding of different aspects of people management.

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Find or create a study group with other students in your program who are taking the same or similar courses.
Meet regularly to discuss course material, work on assignments, and prepare for exams.
Participate actively in study group discussions and share your insights.
Use the study group as a sounding board for your ideas and questions.

Practice giving guided feedback

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Help solidify your understanding of giving effective feedback by practicing on hypothetical or past work with peers or in a private setting.

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Scenario: You have a team member that often misses deadlines. Use the STAR method to create constructive feedback to address this issue.
Scenario: You have a team member that wrote a report with grammatical errors. Use the praise sandwich method to create constructive feedback to address this issue.
Scenario: You have a team member that is very quiet in team meetings. Use active listening and reflective communication skills to create constructive feedback to address this issue.

Three other activities

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Attend a conflict resolution workshop

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Learn practical techniques for managing and resolving conflicts within your team through a structured workshop.

Browse courses on Conflict Resolution

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Research and identify reputable workshops in your area that specifically focus on conflict resolution.
Attend a workshop that aligns with your learning needs and schedule.
Actively participate in the workshop exercises and discussions.
Apply the techniques learned in the workshop to real-life situations.

Create a leadership development plan

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Develop a personalized plan to enhance your leadership skills through activities such as taking courses, reading books, attending workshops, and seeking mentorship and feedback.

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Identify your leadership strengths and weaknesses.
Research and identify different leadership development opportunities.
Create a plan that includes specific goals, activities, and timelines.
Monitor your progress and make adjustments as needed.

Create a peer feedback session

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Foster a culture of feedback and growth within your team by organizing and participating in peer feedback sessions.

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Choose a specific area for feedback, such as communication skills or project management abilities.
Create a structured process for providing and receiving feedback.
Facilitate the feedback session, ensuring that all participants have a chance to share their perspectives and insights.
Encourage participants to be open and honest in their feedback, while also being respectful of others' opinions.

Career center

Learners who complete People Management will develop knowledge and skills that may be useful to these careers:

First-Line Manager

As a First-Line Manager, you would supervise and manage the work of a group of employees in a particular division or department. The course, People Management, introduces the challenges a first-time manager may face, and will help lead you to success in this position by providing an overview of what it takes to be an effective manager.

See salaries and explore the career path for First-Line Manager

Human Resources Manager

Human Resources Managers are responsible for leading the activities of a company's HR department. In this role, you would use the concepts learned about people management to help maximize efficiency and effectiveness within a company. People Management will help you understand the different aspects of being an effective people manager, enabling you to improve employee retention and job satisfaction at your organization.

See salaries and explore the career path for Human Resources Manager

Recruitment Manager

Recruitment Managers help to build an organization's workforce by recruiting, interviewing, and hiring new employees. Knowledge of people management is crucial to this role, as being able to attract the best talent and build a strong team is essential. People Management would be valuable in this role, as it will help you understand how to assess and evaluate candidates.

See salaries and explore the career path for Recruitment Manager

HR Business Partner

HR Business Partners are responsible for working to ensure that an organization's HR strategies align with its business objectives. People Management can help you understand the role of people management in an organizational context, which is essential for success in this role.

See salaries and explore the career path for HR Business Partner

HR Consultant

HR Consultants advise organizations on how to manage their human resources more effectively while also being responsible for developing policies and procedures. People Management will help provide you with the understanding needed to assist companies in evaluating the effectiveness of their people management practices and developing plans to improve those practices.

See salaries and explore the career path for HR Consultant

Department Manager

Department Managers are responsible for planning, organizing, and directing the activities of a particular department within an organization. People Management will help you gain the skills to get work done through others, assess and evaluate your team, and build peer networks.

See salaries and explore the career path for Department Manager

Talent Acquisition Specialist

Talent Acquisition Specialists search for and identify potential job candidates to fill open positions within an organization. The People Management course can provide foundational knowledge to help you understand how to attract and hire the best talent to support a company's strategic goals.

See salaries and explore the career path for Talent Acquisition Specialist

Organizational Development Manager

Organizational Development Managers help organizations improve their performance by developing and implementing programs that focus on employee engagement, leadership development, and change management. People Management can help you develop the skills needed to understand the challenges faced by a first time manager and to reflect on your managerial experiences.

See salaries and explore the career path for Organizational Development Manager

Compensation and Benefits Manager

Compensation and Benefits Managers design and administer employee compensation and benefits programs. People Management can help you develop a deeper understanding of the different aspects of people management, which is essential for success in this role.

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Training and Development Manager

Training and Development Managers plan, develop, and implement training programs to help employees improve their skills and knowledge. People Management can help you understand how to build peer networks and communicate effectively, which are key skills for success in this role.

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Senior Human Resources Manager

Senior Human Resources Managers are responsible for developing and implementing HR strategies and initiatives. People Management may be useful, as this course will provide you with an overview of what it means to be an effective people manager, enabling you to lead your team successfully.

See salaries and explore the career path for Senior Human Resources Manager

Project Manager

Project Managers are responsible for planning, executing, and closing projects. People Management may be useful, as this course will help you understand how to build peer networks and communicate effectively, which are key skills for success in this role.

See salaries and explore the career path for Project Manager

Operations Manager

Operations Managers are responsible for planning, organizing, and directing the operations of an organization. People Management may be useful, as this course will help you understand how to build peer networks and communicate effectively, which are key skills for success in this role.

See salaries and explore the career path for Operations Manager

Employee Relations Manager

Employee Relations Managers are responsible for handling employee relations issues and promoting positive employee relations. People Management may be useful, as this course will provide you with strategies for giving feedback, motivating people who report to you, and handling performance assessments.

See salaries and explore the career path for Employee Relations Manager

Director of Human Resources

Directors of Human Resources are responsible for leading and managing all aspects of an organization's HR function. People Management may be useful, as this course will help you gain an overview of what it means to be an effective people manager, enabling you to lead your team successfully.

See salaries and explore the career path for Director of Human Resources

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in People Management.

The Effective Executive

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Provides a comprehensive guide to effective people management, including topics such as setting goals, delegating tasks, and motivating employees. It valuable resource for first-time managers and experienced managers alike.

People Management

What you'll learn

What's inside

Learning objectives

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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