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Jillian Kaplan

This course will teach you how to motivate your team and optimize performance.

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This course will teach you how to motivate your team and optimize performance.

Motivating and optimizing your team performance will help you develop your employees and peers, make them feel valued, improve your leadership skills, and grow new leaders. In this course, Motivating and Optimizing Team Performance, you’ll learn how to understand what motivates people and get the best out of them. First, you’ll explore the benefits of working as a team. Next, you’ll discover what makes a team high performing. Finally, you’ll learn how to motivate and optimize your team. When you’re finished with this course, you’ll have the skills and knowledge of team motivation needed to get the best performance from the team.

What's inside

Syllabus

Course Overview
The Benefits of Working as a Team
What Makes a Team High Performing?
Motivating and Optimizing Your Team
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches skills needed for managing and motivating teams
Suitable for team leads and managers
Instructor Jillian Kaplan is recognized for their work in management
Includes a mix of videos, readings, and discussions

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Reviews summary

Mastering team motivation and performance

According to learners, this course offers practical and actionable strategies for improving team dynamics and performance. Students find the content to be clear and concise, making it easy to grasp key concepts related to motivation and optimization. It's often highlighted as a solid foundation for new managers and a valuable refresher for experienced professionals. The course delivers immediate applicability, enabling learners to implement techniques directly into their work environments. While generally well-received for its focus on essential skills, some suggest that for those seeking extremely advanced or deeply theoretical content, it serves more as an excellent overview rather than an exhaustive deep dive.
Excellent starting point for new and aspiring team leads.
"As a new team lead, this course gave me a fantastic foundation for managing my team effectively."
"Highly recommend for anyone stepping into a leadership role for the first time."
"It provided me with a solid understanding of how to build and maintain high-performing teams."
Explanations are easy to understand and well-structured.
"The modules were concise and to the point, making it easy to absorb the information quickly and efficiently."
"The instructor explained complex motivation concepts in a very clear and understandable way."
"I appreciated how well the course was structured, allowing me to follow the material without confusion."
Provides actionable strategies for immediate use.
"I found the strategies to motivate my team incredibly practical and easy to apply immediately at work."
"The course offered many actionable tips that I could directly implement to improve my team's engagement."
"This course helped me develop practical tools and strategies that I could apply immediately to my work."
Offers a good overview but not an exhaustive deep dive.
"It's a good introduction, but I was hoping for more in-depth case studies or advanced techniques."
"While comprehensive for its length, some topics could use deeper exploration for complex organizational issues."
"I felt it covered the basics well, though seasoned professionals might seek more advanced strategies."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Motivating and Optimizing Team Performance with these activities:
Review Teamwork Concepts
Prepare for the course by reviewing foundational concepts in teamwork.
Browse courses on Team Dynamics
Show steps
Develop a Team Communication Plan
Create a plan to establish clear communication channels and protocols within your team.
Browse courses on Team Communication
Show steps
Learn Conflict Resolution Techniques
Enhance your ability to effectively resolve conflicts within a team environment.
Browse courses on Conflict Resolution
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Four other activities
Expand to see all activities and additional details
Show all seven activities
Attend a Team Building Workshop
Participate in a workshop designed to improve team dynamics and communication.
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Create a Team Mission Statement
Develop a shared vision and purpose for your team.
Browse courses on Team Goals
Show steps
Facilitate a Team Brainstorming Session
Lead a brainstorming session to generate innovative ideas and solutions as a team.
Show steps
Read 'Team Genius' by Rich Karlgaard
Gain insights into the latest research and best practices for building and leading high-performing teams.
Show steps

Career center

Learners who complete Motivating and Optimizing Team Performance will develop knowledge and skills that may be useful to these careers:
Team Lead
Team Leads are responsible for motivating and optimizing the performance of their teams. Many Team Leads are responsible for leading cross-functional teams as well. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Team Lead.
Project Manager
Project Managers often build and lead teams. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Project Manager.
Department Manager
Department Managers are responsible for the performance of staff within their department. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Department Manager.
Business Analyst
Business Analysts work with teams and seek to improve performance and outcomes. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Business Analyst.
Operations Manager
Operations Managers are responsible for leading teams that execute the functions of an organization. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Operations Manager.
Account Manager
Account Managers work with a team to build and maintain key client relationships. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers.
Recruiter
Recruiters look to optimize the performance of teams by hiring the right people. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers.
Agile Coach
Agile Coaches work with development teams to help them improve their performance. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Agile Coach.
Compensation and Benefits Manager
Compensation and Benefits Managers build and maintain the performance of a team that ensures teams are rewarded fairly. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Compensation and Benefits Manager.
Sales Manager
Sales Managers build and lead teams. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Sales Manager.
Training and Development Specialist
Training and Development Specialists work with teams to build skills and improve performance. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers.
Performance Improvement Consultant
Performance Improvement Consultants are hired to help organizations improve the performance of their teams and staff. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for an aspiring Performance Improvement Consultant.
Organization Development Consultant
Organization Development Consultants help organizations improve the performance of their teams and staff. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course is for any current or aspiring Organization Development Consultant.
Human Resources Business Partner
HR Business Partners consult teams and leaders to help improve employee performance. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course may help you stand out in your role.
Consultant
Consultants help organizations improve the performance of their teams, staff, and processes. This course will provide you with tools and knowledge you can use immediately to improve your team's performance. Concepts you will learn include ways to understand what motivates team members, get the best out of them, build high performing teams, and develop employees and peers. This course may be useful to you in your current or future consulting role.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Motivating and Optimizing Team Performance.
In this seminal work on effective leadership and motivation, Connors and Smith demonstrate how even small acts of accountability can lead to remarkable results. They provide a practical framework for developing a culture of personal and team accountability that will drive performance and create a more positive work environment.
Coyle explores the culture of high-performing teams and organizations. He identifies three key elements of a strong culture: purpose, values, and practices. He provides practical advice for creating a culture that supports high performance.
Provides a practical guide to conducting effective retrospectives, which are essential for improving team performance. It includes techniques for gathering feedback, identifying areas for improvement, and developing action plans.
Liker presents the 14 management principles that have made Toyota one of the most successful companies in the world. These principles emphasize continuous improvement, respect for people, and a long-term focus.
Lencioni argues that organizational health is the key to long-term success. He provides a framework for assessing organizational health and offers strategies for improving it.
Christensen explores the reasons why large, successful companies often fail to innovate and are disrupted by smaller, more agile competitors. He provides a framework for understanding the innovator's dilemma and offers strategies for overcoming it.
Lencioni identifies the three essential virtues of an ideal team player: humility, hunger, and smarts. He provides practical advice for recognizing and cultivating these virtues in team members.
Practical guide to customer development for startups. It provides a step-by-step framework for identifying, acquiring, and retaining customers.

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