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Jason Alba, Jason Edleman, Stephen Haunts, Shreya Shah, and Chris Behrens

Working in an office environment usually means interacting with many different personalities. In this skill we cover how to recognize different personality types and being able to handle interpersonal relationships judiciously and empathetically. By doing so we can contribute to a friendlier and more productive workplace. You will sharpen your interpersonal skills with this path, where you'll learn about emotional intelligence, how to determine your strengths using personality tests, and how to navigate company culture.

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What's inside

Five courses

Building Healthy Interpersonal Relationships at Work

(2 hours)
The level of satisfaction you get from working at a company can be directly related to the quality and health of the relationships you forge with your co-workers. In this course, we will explore how to build work relationships that last.

Working and Communicating with Different Personalities

(1 hours)
This course helps you understand people. It covers the basics of personalities and assessments like Myers-Briggs and DiSC. You'll learn how to decipher assessment results and use this information to improve work relationships and communication.

Knowing Yourself and Others Through the Big Five Personality Traits

(1 hours)
This course teaches the Big Five personality traits and their facets. You'll use these to classify people into 32 types and analyze specific personality types from within those 32.

Handling Difficult Situations at Work

(1 hours)
A big part of managing your career means working effectively with people. This course will teach you strategies for dealing with different kinds of challenging situations in your professional context at work.

Leading with Emotional Intelligence

(1 hours)
Emotional intelligence is crucial for career success. Explore its five pillars with exercises to enhance self-awareness, self-regulation, social skills, and motivation. Improve your leadership and inspire others effectively.

Learning objectives

  • Emotional intelligence basics
  • How to build healthy relationships
  • How to work and communicate with different personalities
  • How to use the big five personality traits
  • How to handle difficult situations
  • How to lead with emotional intelligence

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