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Jason Alba

This course helps you learn about people. To better work and communicate with people it helps to understand why they do things the way they do. As you learn more about why people do what they do you are better prepared to have better relationships.

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This course helps you learn about people. To better work and communicate with people it helps to understand why they do things the way they do. As you learn more about why people do what they do you are better prepared to have better relationships.

Too often our work relationships are more complicated than they need to be. This impacts job satisfaction, morale, and productivity. In this course, Working and Communicating with Different Personalities, you’ll gain the ability to work and communicate better with others because of a foundational understanding of differences in personalities. First, you’ll explore the basics of personalities as well as assessments that help us understand one another. Next, you’ll learn about the Myers-Briggs and DiSC assessments and learn how to decipher assessment results. Finally, you’ll learn how to put all of this information together so you can have improved work relationships and communication. When you’re finished with this course, you’ll have the skills and knowledge of people and personalities needed to excel in your career by connecting more effectively with people.

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What's inside

Syllabus

Course Overview
Understanding Personalities
Understanding the MBTI
Understanding DiSC
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Better Relationships and Communication

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops foundational business communication skills
Taught by experts in the field
Applies essential concepts to organizational psychology
Provides a framework for understanding individual behavior
Examines different personality assessment tools
Requires access to third-party assessments for some activities

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Working and Communicating with Different Personalities with these activities:
Review fundamentals of personality psychology
Review the basic principles of personality psychology, especially the five-factor model and Jungian theory, to enhance your foundation for this course.
Browse courses on Personality Psychology
Show steps
  • Read introductory chapters on personality from a textbook
  • Take practice quizzes on personality traits
  • Create a mind map of different personality theories
Complete personality assessments
Take the Myers-Briggs Type Indicator and DiSC assessments to gain insights into your own personality, which will help you understand the concepts explored in this course.
Show steps
  • Take the Myers-Briggs Type Indicator
  • Take the DiSC assessment
  • Write a brief reflection on your results
Explore online resources on personality communication
Enhance your understanding of how to communicate effectively with different personality types by exploring online resources such as articles, blog posts, and videos.
Browse courses on Communication
Show steps
  • Identify reputable websites and blogs on personality communication
  • Read articles on strategies for communicating with different personality types
  • Watch videos on non-verbal communication and its impact on personality
One other activity
Expand to see all activities and additional details
Show all four activities
Engage in discussions with peers
Apply your knowledge of personality types by engaging in discussions with peers. Share your perspectives and learn from the experiences of others.
Show steps
  • Join online forums or discussion boards related to personality
  • Participate in discussions and share your insights
  • Read and respond to posts from other participants

Career center

Learners who complete Working and Communicating with Different Personalities will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
Human Resources Managers help employees succeed in their roles and play an important role when it comes to hiring and training. To succeed as a Human Resources Manager, you must be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another. It also covers the Myers-Briggs and DiSC assessments, which can help you get a better idea of how people think and work.
Recruiter
Recruiters help organizations find the right talent. To succeed in this role, it is essential to be able to build relationships with people and understand their needs. This course introduces you to the basics of personalities and assessments that can help you find the right candidate for every role.
Consultant
Consultants help organizations improve their performance. To be successful in consulting, you need good communication as well as the ability to understand people who have different personalities. This course can give you the skills you need to work and communicate better with others so you can help organizations get the results they want.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. To be an effective Sales Manager, you must be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can build a successful sales team.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. To be effective in this role, it is essential to understand how to communicate with different audiences. This course introduces you to the basics of personalities and assessments that can help you create marketing campaigns that resonate with your target audience.
Public relations manager
Public Relations Managers help organizations build and maintain a positive public image. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can build and maintain strong relationships with the public.
Life Coach
Life Coaches help people achieve their personal and professional goals. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible guidance to your clients.
Therapist
Therapists help people overcome mental health challenges and improve their lives. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible care to your clients.
Guidance Counselor
Guidance Counselors help students make decisions about their education and career. To be effective in this role, it is essential to be able to understand and communicate with students who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible guidance to your students.
Mediator
Mediators help people resolve disputes. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible mediation services to your clients.
Negotiator
Negotiators help people reach agreements. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible negotiation services to your clients.
Social Worker
Social Workers help people overcome challenges and improve their lives. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible care to your clients.
Psychologist
Psychologists help people understand and improve their mental health. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible care to your clients.
Career Counselor
Career Counselors help people find the right career path. To be effective in this role, it is essential to be able to understand and communicate with people who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can provide the best possible guidance to your clients.
Teacher
Teachers help students learn and grow. To be an effective teacher, it is essential to be able to understand and communicate with students who have different personalities. This course introduces you to the basics of personalities and assessments that help us understand one another so you can create a positive learning environment for all students.

Reading list

We've selected 16 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Working and Communicating with Different Personalities.
Provides an in-depth look at the Keirsey Temperament Sorter, a personality assessment tool that can help you understand your own personality style and the personality styles of others. It valuable resource for anyone who wants to improve their communication and interpersonal skills.
Provides a comprehensive overview of the Keirsey Temperament Sorter, a personality assessment tool that is similar to the Myers-Briggs Type Indicator (MBTI). It offers insights into the different temperaments and how they impact communication and relationships.
Provides a practical guide to developing emotional intelligence, which is the ability to understand and manage your own emotions and those of others. It offers exercises and strategies for improving emotional awareness, self-regulation, and empathy.
This textbook provides a comprehensive overview of personality theory and research. It covers a wide range of topics, including the different approaches to personality assessment, the development of personality over time, and the relationship between personality and behavior.
Provides a practical guide to understanding the four temperaments (choleric, sanguine, melancholic, and phlegmatic). It valuable resource for anyone who wants to improve their self-awareness and interpersonal skills.
Offers advice and insights for introverts on how to navigate an extroverted world. It provides strategies for managing energy, building relationships, and finding success in both personal and professional life.
Explores the power of introversion and challenges the idea that extroverts are always more successful. It offers insights into the unique strengths of introverts and how they can use their talents to make a difference in the world.
Provides a framework for personal and professional success. It valuable resource for anyone who wants to improve their communication, leadership, and teamwork skills.
Provides a controversial look at the nature of power. It valuable resource for anyone who wants to understand the dynamics of power and how to use it effectively.
Classic work on military strategy. It valuable resource for anyone who wants to understand the principles of conflict and how to resolve it effectively.
Classic work on political philosophy. It valuable resource for anyone who wants to understand the nature of government and the rights of individuals.
Classic work on philosophy. It valuable resource for anyone who wants to understand the nature of knowledge and how to acquire it.
Classic work on ethics. It valuable resource for anyone who wants to understand the nature of virtue and how to live a good life.
Classic work on political philosophy. It valuable resource for anyone who wants to understand the nature of the state and how to create a stable society.

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