This course can help you do that by revealing a major hidden cause behind a lot of the conflicts and miscommunication we all face—generational differences.
Read more
This course can help you do that by revealing a major hidden cause behind a lot of the conflicts and miscommunication we all face—generational differences.
This course can help you do that by revealing a major hidden cause behind a lot of the conflicts and miscommunication we all face—generational differences.
, but in this course you’ll learn why the traditional approach to generations is flawed and discover a new and powerful approach that makes much more sense. You’ll probably even learn that you’re part of a generation, or “Value Population,” you’ve probably never even heard of before, such as the Performers, the Techticians, the Believers, etc.
It’s as if you come from very different worlds. To bridge this gap, you’ll gain powerful tools to help you communicate and get along with them better, both at work and at home.
At work, this knowledge can help you in areas such as:
- Sales and Marketing—to better communicate and connect with customers
- Management—to better lead employees of different generations
- Human Resources—to better attract, engage, and retain employees
- Continuous Improvement—to improve collaboration, productivity, and innovation
At home, this knowledge can help you improve relationships with:
- Yourself—it’s a powerful tool for self-discovery and personal growth
- Your Kids, Parents, Spouse, Friends, Neighbors, etc.
- Basically Anyone—who was born in America and is of a different generation
Here’s what a few people who have taken this course had to say about it:
They have been invaluable tools to help me understand my clients and my two sons – who are both in different Value Populations. I only wish I’d had this knowledge when my parents were alive…it explains so much and would have led us to a much richer understanding and relationship.”
Get ready to be engaged and informed. ”
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What's inside
Learning objectives
- Upon completing this course, you will be able to:
- Create a culture of greater inclusion and collaboration across different generations
- Decrease workplace conflict and increase employee engagement and productivity
- Implement effective strategies for recruitment, retention, rewards, and incentives
- Make and instant and lasting connection with customers of different generations
- Improve customer service and turn customers into raving fans
- Increase market share by designing products and services that speak to customer values
- Define the 6 value populations and the 9 core values and 12 workplace attributes associated with each one
- Explain the generational shift occurring from an in-dependent to inter-dependent cultural model
- Upon completing this course, you will be able to:
- Create a culture of greater inclusion and collaboration across different generations
- Decrease workplace conflict and increase employee engagement and productivity
- Implement effective strategies for recruitment, retention, rewards, and incentives
- Make and instant and lasting connection with customers of different generations
- Improve customer service and turn customers into raving fans
- Increase market share by designing products and services that speak to customer values
- Define the 6 value populations and the 9 core values and 12 workplace attributes associated with each one
- Explain the generational shift occurring from an in-dependent to inter-dependent cultural model
Syllabus
The Power of Generational Values
This video gives you an overview of what you will get from this course and how it can help you reduce conflict and improve relationships in your personal and professional life.
There is no supplementary material for this lecture.
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Syllabus
This video gives you an overview of what you will get from this course and how it can help you reduce conflict and improve relationships in your personal and professional life.
There is no supplementary material for this lecture.
An introduction to the role generational differences play in conflict, the shortcomings of the traditional approaches to generations, how a new values-based approach to generations is more effective.
There is no supplementary material for this lecture.
An exploration of the differences between a trait, a value, and a belief, what forms our values, and who shares them.
There is no supplementary material for this lecture.
An exercise in identifying traits, values and beliefs.
In the materials area, there is an exercise worksheet to download, print, and complete.
While the rest of this course references generational values, this exercise helps you identify your personal values. It will give you a better understanding of yourself as a unique individual. Further, this knowledge, when shared with others, will help them understand you better too.
You can either download and print the PDF exercise in the materials area, or take the online version of the Personal Values Test at https://personalvaluetest.com
An introduction to six newly-defined generations and how they differ from the traditionally-defined generations (Baby Boomers, Gen X, Gen Y, etc.).
In the materials area, there is an overview sheet of the 6 newly-defined generations and a timeline comparing them to the traditionally -defined generations that you may download and print for future reference.
A multimedia video introduction to the era in which the Patriots grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Patriots and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
A multimedia video introduction to the era in which the Performers grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Performers and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
A multimedia video introduction to the era in which the Techticians grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Techticians and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
A multimedia video introduction to the era in which the Believers grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Believers and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
A multimedia video introduction to the era in which the Transformers grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Transformers and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
A multimedia video introduction to the era in which the Owls grew up, how that era formed their shared values, what those values are, and how those values influence their behavior today.
There is no supplementary material for this lecture.
An exercise to identify key attributes of the Owls and a discussion of the results.
In the materials area, there is an exercise worksheet to print out and complete, as well as an Avatar (a one-page "snapshot" of this generation) to print out and refer to in the future.
It is recommended that you do the exercise prior to printing out the Avatar so that you get the full benefits of the exercise.
An examination of the commonalties and differences between generations, including emotional vs. intellectual "processors" and in-dependent vs. inter-dependent work natures.
There is no supplementary material for this lecture.
A personal conclusion and invitation to share your thoughts about the course by completing a short survey. Also an invitation to download a free article offering solutions to the conflict scenarios described in the introductory video from a Value Populations perspective.
In the materials area, there are two summary sheets: one that summarizes the core values and one that summarizes the key attributes of all of the Value Populations.
Good to know
Save this course
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Activities
Review the concept of Generational Values
Show steps
Reviewing the concept of Generational Values will provide a solid foundation for understanding the course material and applying it to real-world situations
Show steps
-
Read the course syllabus and identify the key concepts related to Generational Values
-
Review your notes or textbooks from previous courses on related topics
Read 'The Generations' by Strauss and Howe
Show steps
This book provides a comprehensive overview of generational differences and will enhance your understanding of the Value Populations discussed in the course
View
The Fourth Turning Is Here
on Amazon
Show steps
-
Purchase or borrow the book
-
Read the first three chapters, focusing on the authors' theory of generational cycles
-
Take notes on the key concepts and examples provided in the book
Join a study group to discuss the course material
Show steps
Participating in a study group will provide opportunities to engage with peers, clarify concepts, and enhance your understanding of the material
Show steps
-
Find a study group or create your own with classmates or colleagues
-
Meet regularly to discuss the course material, share insights, and work through problems together
Five other activities
Expand to see all activities and additional details
Show all eight activities
Complete practice exercises on identifying Value Populations
Show steps
Regular practice will help you develop proficiency in identifying Value Populations, which is crucial for applying the course concepts in real-world settings
Show steps
-
Access the practice exercises provided in the course materials
-
Complete several exercises each time you encounter a new Value Population in the course
Develop a plan to apply Generational Values to your workplace
Show steps
Creating a plan will help you apply the knowledge gained in the course to your workplace and improve communication and collaboration across generations
Show steps
-
Identify the different Value Populations present in your workplace
-
Research the key values and attributes of each Value Population
-
Develop strategies to communicate and collaborate effectively with each Value Population
-
Create a presentation or document outlining your plan
Create a video presentation summarizing key concepts of the course
Show steps
Creating a video presentation will provide a deeper understanding of the course material and enhance your ability to communicate the concepts to others
Show steps
-
Identify the key concepts you want to cover in your presentation
-
Write a script or storyboard for your video
-
Use video editing software to create your presentation
Attend a workshop on Generational Communication
Show steps
Attending a workshop will provide additional insights and practical skills for communicating effectively across generations
Show steps
-
Research and identify relevant workshops in your area
-
Register for and attend the workshop
-
Participate actively in the workshop activities and discussions
Mentoring newer students on the course concepts
Show steps
Mentoring others will reinforce your understanding of the course material and provide valuable opportunities to share your knowledge and skills
Show steps
-
Identify students who may benefit from your guidance and support
-
Offer your assistance and schedule regular mentoring sessions
Review the concept of Generational Values
Show steps
Reviewing the concept of Generational Values will provide a solid foundation for understanding the course material and applying it to real-world situations
Show steps
- Read the course syllabus and identify the key concepts related to Generational Values
- Review your notes or textbooks from previous courses on related topics
Read 'The Generations' by Strauss and Howe
Show steps
This book provides a comprehensive overview of generational differences and will enhance your understanding of the Value Populations discussed in the course
View
The Fourth Turning Is Here
on Amazon
Show steps
- Purchase or borrow the book
- Read the first three chapters, focusing on the authors' theory of generational cycles
- Take notes on the key concepts and examples provided in the book
Join a study group to discuss the course material
Show steps
Participating in a study group will provide opportunities to engage with peers, clarify concepts, and enhance your understanding of the material
Show steps
- Find a study group or create your own with classmates or colleagues
- Meet regularly to discuss the course material, share insights, and work through problems together
Complete practice exercises on identifying Value Populations
Show steps
Regular practice will help you develop proficiency in identifying Value Populations, which is crucial for applying the course concepts in real-world settings
Show steps
- Access the practice exercises provided in the course materials
- Complete several exercises each time you encounter a new Value Population in the course
Develop a plan to apply Generational Values to your workplace
Show steps
Creating a plan will help you apply the knowledge gained in the course to your workplace and improve communication and collaboration across generations
Show steps
- Identify the different Value Populations present in your workplace
- Research the key values and attributes of each Value Population
- Develop strategies to communicate and collaborate effectively with each Value Population
- Create a presentation or document outlining your plan
Create a video presentation summarizing key concepts of the course
Show steps
Creating a video presentation will provide a deeper understanding of the course material and enhance your ability to communicate the concepts to others
Show steps
- Identify the key concepts you want to cover in your presentation
- Write a script or storyboard for your video
- Use video editing software to create your presentation
Attend a workshop on Generational Communication
Show steps
Attending a workshop will provide additional insights and practical skills for communicating effectively across generations
Show steps
- Research and identify relevant workshops in your area
- Register for and attend the workshop
- Participate actively in the workshop activities and discussions
Mentoring newer students on the course concepts
Show steps
Mentoring others will reinforce your understanding of the course material and provide valuable opportunities to share your knowledge and skills
Show steps
- Identify students who may benefit from your guidance and support
- Offer your assistance and schedule regular mentoring sessions
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