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Google IT Support Professional Certificate

Google and Google Career Certificates

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What's inside

Five courses

System Administration and IT Infrastructure Services

(22 hours)

This course transitions you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computer systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running.

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IT Security: Defense against the digital dark arts

(9 hours)

This course covers IT security concepts, tools, and best practices. It introduces threats, attacks, and encryption algorithms. We’ll cover authentication, authorization, and accounting. We’ll also cover network security solutions and how to integrate a culture of security into your organization.

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Technical Support Fundamentals

(9 hours)

This course introduces the world of Information Technology, or IT. You’ll learn about computer hardware, the Internet, computer software, troubleshooting, and customer service.

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The Bits and Bytes of Computer Networking

(9 hours)

This course provides a comprehensive overview of computer networking. It covers the fundamentals of modern networking technologies and protocols, the cloud, and practical applications and network troubleshooting.

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Operating Systems and You: Becoming a Power User

(9 hours)

In this course, you'll learn about operating systems and how to perform critical tasks like managing software and users, and configuring hardware. By the end, you'll be able to navigate filesystems, set up users and permissions, install and remove software, configure disk partitions and filesystems, understand system processes, work with system logs and remote connection tools, and troubleshoot common issues.

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Time

3552 hours

Via

Coursera

Institution

Google

Instructors

Google

Google Career Certificates

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