Program Management and the Art of Communication

You may have heard that “90% of a project manager’s work is communication.” Well that’s even more true as a program manager. But do you know why communication is so important and what is good communication for making projects successful?

If you have even a little project management experience, you know communication is no longer just the transfer of information and giving directives to project managers and project teams. Modern communication theory is based upon creating shared understanding – “the coordinated management of meaning.” And nowhere is it more important to manage and coordinate meaning – and understanding – than in programs and projects.

Earn up to 50 PDUs as you progress in this professional certificate, you will learn:

This certificate program is not just about theory; I also give the working project manager aspiring to program management practical tips and tools to help them improve their most important skill: communication. You've worked hard to gain the Project Management Institute, Inc's (PMI) Project Management Professional (PMP), Certified Associate in Project Management (CAPM) certification or similar project management certification. And, you have mastered the PMBOK guide ("A Guide to the Project Management Body of Knowledge) communication knowledge area while preparing for the PMP exam.

These workplace-tested tips and tools are ready to use today as you manage your programs and projects whether you have project management training in traditional or agile project management (PMI-ACP). Even certified scrum masters can benefit from this online course Along with gaining professional development units (PDU), upgrade your project management training with the power skill of communication.

What you'll learn

• How to design your communication so that you enhance your audience’s understanding.
• The power of blending logic, emotions, and your personal presence to increase your persuasive abilities.
• Best practices for effectively handling the complex information flows in programs and projects.
• How to use coordinated management of meaning tools to build program or project teams, negotiate with stakeholders, and convince executives to support your programs/projects.