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Robert Gray
Course 2 teaches you how to distinguish between different methods for studying human error. You will also learn about human-centered design and usability, and how to compare and contrast different methodologies for evaluating the usability of products, technologies & systems.
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Syllabus
Course Introduction
In this course, you will gain the skills to distinguish between various research methods, understand their strengths and weaknesses, and explore human-centered design principles. By the end of Course 2, you will be well-equipped to conduct comprehensive research and evaluation to optimize human interactions within complex systems.
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Syllabus
Course Introduction
In this course, you will gain the skills to distinguish between various research methods, understand their strengths and weaknesses, and explore human-centered design principles. By the end of Course 2, you will be well-equipped to conduct comprehensive research and evaluation to optimize human interactions within complex systems.
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Develops theoretical knowledge and practical skills for performing research studies in the field of human error
Builds a strong foundation for learners new to the topic of human error
Suitable for learners in various fields, including human factors, psychology, and engineering
Led by instructors with expertise in the field, providing valuable insights and practical knowledge
Part of a series of courses, offering a comprehensive understanding of human error
Covers fundamental concepts and advanced techniques for studying human error, providing a well-rounded understanding
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Reviews summary
Foundational course on human error and usability
According to learners, this course offers a solid foundation in understanding human error measurement and usability. Many found the modules on research methods particularly insightful and well-explained, making complex topics accessible. The course is often praised for its clear explanations and providing valuable foundational knowledge. However, some students with existing background in human factors found the content to lack depth and wished for more advanced techniques or real-world complex case studies. There's also a recurring desire for more hands-on exercises or labs to enhance practical application, as some felt it remained highly theoretical. While instructor knowledge is valued, a few reviewers noted that lecture delivery could be more engaging.
Instructors provide clear explanations, making complex topics accessible.
"I appreciated the practical examples and the instructor's clear explanations."
"The clarity of the explanations made complex topics accessible."
"The distinctions between different study methods for human error were very well explained."
Provides excellent foundational knowledge in human error and usability concepts.
"This course was absolutely fantastic for understanding the nuances of human error and how to approach its study."
"Good overview of human error measurement and usability, the course provides valuable foundational knowledge."
"Excellent course that delves into a critical area. The distinctions between different study methods for human error were very well explained."
"A gem for anyone interested in human performance and error. The deep dive into research methodologies was invaluable."
Content is strong, but some lectures could benefit from more dynamic delivery.
"Some lectures were a bit dry, but the readings compensated for it."
"The instructor was knowledgeable, but the delivery could be more engaging at times."
Reviewers often desire more hands-on activities and real-world examples.
"I wish there were more hands-on exercises or labs to solidify the concepts."
"It felt very theoretical with insufficient practical guidance. Needs more hands-on activities."
"I expected more real-world complex case studies."
"I would have liked more about real-world constraints in research."
Well-suited for beginners, but some advanced learners may find it introductory.
"It's a great starting point for beginners."
"I felt some parts of the course lacked depth, especially on advanced techniques."
"If you're an advanced professional, you might find it too basic."
"It felt like a rehash of basic concepts for me, having some background in human factors."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in How Can We Measure and Study Human Error? with these
activities:
Read: Human Error by James Reason
Show steps
Enhance understanding by reading a foundational text on human error analysis, expanding knowledge and providing a deeper perspective.
View
Partial Truths: How Fractions Distort Our...
on Amazon
Show steps
-
Purchase or borrow the book
-
Read the book
-
Take notes and highlight key concepts
Complete Human Error Analysis Quizzes
Show steps
Take frequent quizzes to test comprehension of key concepts and identify areas for further study.
Browse courses on
Human Factors
Show steps
-
Access the Human Error Analysis quizzes
-
Complete a quiz
-
Review the answers and explanations
Attend a Human Factors Workshop
Show steps
Advance knowledge by attending a workshop on human factors or usability, gaining insights from experts and engaging in hands-on activities.
Browse courses on
Human Factors
Show steps
-
Research and find a relevant workshop
-
Register for the workshop
-
Attend the workshop and actively participate
Four other activities
Expand to see all activities and additional details
Show all seven activities
Explore UX Crash Course
Show steps
Review a series of short videos on Coursera's UX Crash Course to reinforce the concepts of human-centered design, usability, and human error.
Browse courses on
Human-Centered Design
Show steps
-
Sign up for the UX Crash Course on Coursera
-
Watch the entire 14-video series
Discuss Human Error Case Studies
Show steps
Engage in a peer study group to discuss real-world examples of human error, offering diverse perspectives and enhancing understanding.
Browse courses on
Case Studies
Show steps
-
Find a study partner or group
-
Select a case study of human error
-
Analyze the case study and identify contributing factors
-
Discuss your findings with your study group
Mentor Students in Human Error Analysis
Show steps
Enhance subject mastery by mentoring students, reinforcing knowledge through teaching and providing support to others.
Browse courses on
Mentoring
Show steps
-
Identify opportunities to mentor students
-
Prepare materials and resources
-
Meet with students regularly
Contribute to Human Error Analysis Tools
Show steps
Gain practical experience by contributing to open-source human error analysis tools, deepening understanding and contributing to the community.
Browse courses on
Tools
Show steps
-
Identify a relevant open-source project
-
Review the project's documentation and codebase
-
Make a contribution to the project
-
Submit your contribution for review
Read: Human Error by James Reason
Show steps
Enhance understanding by reading a foundational text on human error analysis, expanding knowledge and providing a deeper perspective.
View
Partial Truths: How Fractions Distort Our...
on Amazon
Show steps
Show steps
Show steps
- Purchase or borrow the book
- Read the book
- Take notes and highlight key concepts
Complete Human Error Analysis Quizzes
Show steps
Take frequent quizzes to test comprehension of key concepts and identify areas for further study.
Browse courses on
Human Factors
Show steps
Show steps
Show steps
- Access the Human Error Analysis quizzes
- Complete a quiz
- Review the answers and explanations
Attend a Human Factors Workshop
Show steps
Advance knowledge by attending a workshop on human factors or usability, gaining insights from experts and engaging in hands-on activities.
Browse courses on
Human Factors
Show steps
Show steps
Show steps
- Research and find a relevant workshop
- Register for the workshop
- Attend the workshop and actively participate
Four other activities
Expand to see all activities and additional details
Show all seven activities
Explore UX Crash Course
Show steps
Review a series of short videos on Coursera's UX Crash Course to reinforce the concepts of human-centered design, usability, and human error.
Browse courses on
Human-Centered Design
Show steps
Show steps
Show steps
- Sign up for the UX Crash Course on Coursera
- Watch the entire 14-video series
Discuss Human Error Case Studies
Show steps
Engage in a peer study group to discuss real-world examples of human error, offering diverse perspectives and enhancing understanding.
Browse courses on
Case Studies
Show steps
Show steps
Show steps
- Find a study partner or group
- Select a case study of human error
- Analyze the case study and identify contributing factors
- Discuss your findings with your study group
Mentor Students in Human Error Analysis
Show steps
Enhance subject mastery by mentoring students, reinforcing knowledge through teaching and providing support to others.
Browse courses on
Mentoring
Show steps
Show steps
Show steps
- Identify opportunities to mentor students
- Prepare materials and resources
- Meet with students regularly
Contribute to Human Error Analysis Tools
Show steps
Gain practical experience by contributing to open-source human error analysis tools, deepening understanding and contributing to the community.
Browse courses on
Tools
Show steps
Show steps
Show steps
- Identify a relevant open-source project
- Review the project's documentation and codebase
- Make a contribution to the project
- Submit your contribution for review
Career center
Learners who complete How Can We Measure and Study Human Error? will develop knowledge and skills
that may be useful to these careers:
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OpenCourser.com/course/1bi8wq/how
Reading list
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