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Antonella Moretto and Filomena Canterino

Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function.

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Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function.

To achieve these goals, this course aims at explaining you the main concepts of organization, with a strong practical orientation: illustration of typical organizational problems through real corporate examples will be used. But a solid theoretical background is provided as well: the main theories behind organizational design will be used to dig into the main areas of investigation.

The course investigates three main areas:

the analysis and design of a proper organization, at the micro level (individual) and at the macro level (group of multiple individuals);

the analysis of how to effectively manage processes, in terms of activities, performance and principles;

the analysis of how to rapidly take decisions, in terms of process, constraints, models and game theory approach.

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What's inside

Syllabus

Organizational design
In this week the main concepts of organizational design will be presented, related to the basic definitions, the organizational dimensions of individual work, the different choices to group activities in organizational units, and the different organizational structures.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Serves upper-level professionals in management roles
Suits professionals with experience who wish to grow as managers
Offers a strong foundational overview of organizational design

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Reviews summary

Practical insights into organizational fundamentals

According to learners, 'Fundamentals of Organization' is a largely positive experience, particularly praised for its strong practical orientation and the use of real corporate examples that effectively bring theoretical concepts to life. Students consistently highlight the well-structured content and clear explanations from the instructor, making complex topics accessible. While many find the course comprehensive and a solid foundation for understanding organizational design, business processes, and decision-making, some more advanced learners expressed a desire for greater depth in specific areas, such as game theory. Overall, it serves as an immediately applicable resource for professionals seeking to enhance their understanding of how organizations function.
Provides a strong basis, but less for advanced learners.
"A very solid introduction to organizational fundamentals. Overall, a great course for beginners and intermediate learners in management."
"As someone with some prior experience, I was looking for more advanced insights, but this felt like a basic overview. Might be okay for absolute beginners..."
"This course is a gem for aspiring managers. It covers all the core aspects of organization from a fundamental level."
Instructor delivers precise and engaging explanations.
"The instructor's explanations were always precise and engaging."
"Content is comprehensive and well-explained. The instructor is knowledgeable."
Logical flow and clear explanations aid learning.
"The content is incredibly well-structured, covering organizational design, business processes, and decision-making with a clear, practical approach."
"The flow from organizational design to processes and then decision-making made perfect sense."
"This course provided me with a clear roadmap for analyzing and improving organizational efficiency."
Real-world scenarios are invaluable for understanding.
"I especially appreciated the real corporate examples given in the lectures; they really brought the theoretical concepts to life."
"The practical orientation with corporate examples was invaluable. I'm a project manager, and I found the concepts immediately applicable to my daily work."
"The concepts are presented clearly. I found the examples to be quite helpful in illustrating complex ideas."
Minor issues like video quality and forum activity.
"The video quality wasn't always top-notch, which was a minor distraction."
"Forum discussions were not very active, which limited peer interaction."
Some modules could benefit from more detailed exploration.
"The course has good bones, but some parts felt a bit rushed, especially the decision-making module."
"I wished for a bit more depth in certain areas, particularly regarding game theory applications in decision-making."
"The 'game theory' part was very brief and didn't really contribute much to practical decision-making."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Fundamentals of Organization with these activities:
Organize and review course materials
Ensure a strong comprehension by regularly reviewing and organizing the course materials.
Browse courses on Note-Taking
Show steps
  • Review and organize class notes
  • Create summaries or mind maps to consolidate knowledge
  • Seek clarification on any areas of difficulty
Review basic concepts of statistics
Ensure a strong foundation in statistics for the course's data-driven insights.
Browse courses on Descriptive Statistics
Show steps
  • Review notes or online resources on basic statistics
  • Practice solving simple statistical problems
Review 'Managing Global Organizations' by Guillen
Review the fundamental concepts of organizational design and how they can be applied in a globalized world.
Show steps
  • Read the book's introduction and chapters 1-3
  • Summarize the key concepts of organizational structure and global business
  • Analyze how the principles apply to your own work context
Five other activities
Expand to see all activities and additional details
Show all eight activities
Follow tutorials on business process management
Learn how to analyze and design effective business processes.
Browse courses on Process Management
Show steps
  • Find tutorials on business process management from reputable sources
  • Follow the tutorials step-by-step
  • Apply the concepts to a specific process in your own work
Attend a workshop on organizational design
Gain insights and practical tools to improve organizational effectiveness.
Browse courses on Process Optimization
Show steps
  • Research and identify a relevant workshop
  • Register and attend the workshop
  • Apply the learnings to your own work context
Solve organizational design case studies
Test and refine your design-thinking skills by solving real-world case studies.
Browse courses on Organizational Design
Show steps
  • Find case studies from reputable sources
  • Analyze the case and identify the challenges and opportunities
  • Develop and evaluate alternative solutions
  • Present your recommendations
Create a decision-making matrix
Practice using decision-making tools to analyze and solve real-world problems.
Browse courses on Decision Making
Show steps
  • Identify a problem or decision you need to make
  • Research and list the relevant factors and options
  • Create a decision-making matrix to evaluate the options
  • Make a decision based on the matrix
Mentor a junior colleague in organizational design
Enhance your understanding and communication skills by mentoring others.
Browse courses on Mentorship
Show steps
  • Identify a junior colleague who could benefit from your guidance
  • Meet regularly to discuss organizational design topics
  • Provide feedback and support on their projects

Career center

Learners who complete Fundamentals of Organization will develop knowledge and skills that may be useful to these careers:
Decision Scientist
Decision scientists use data and analytical techniques to help organizations make better decisions. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Management Consultant
As a Management consultant, you will advise organizations on a wide range of management issues, including organizational design, process management, and decision-making. This course may be useful as it provides a comprehensive understanding of these topics, helping you to develop the skills and knowledge necessary to be successful in this role.
Organizational Development Specialist
An Organizational development specialist helps organizations develop and implement strategies for improving their overall performance and effectiveness. This course may be useful as it provides a comprehensive understanding of organizational design, including the analysis and design of organizational structures, processes, and decision-making. This knowledge can help you understand the challenges and opportunities organizations face, and develop and implement effective solutions.
Business Analyst
Business analysts help organizations understand their business needs and develop solutions to improve their performance. This course may be useful as it provides a strong foundation in organizational design, process management, and decision-making, which are all essential skills for business analysts.
Systems Analyst
Systems analysts help organizations design, develop, and implement information systems. This course may be useful as it provides a solid foundation in organizational design, process management, and decision-making, which are all essential skills for systems analysts.
Data Scientist
Data scientists use data and analytical techniques to help organizations make better decisions. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Industrial Engineer
Industrial engineers design, implement, and improve production systems. This course may be useful as it provides a solid foundation in organizational design, process management, and decision-making, which are all essential skills for industrial engineers.
Operations Research Analyst
Operations research analysts use mathematical and analytical techniques to solve problems in a variety of industries, including manufacturing, transportation, and healthcare. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Process Manager
As a Process manager, you will be responsible for improving the efficiency and effectiveness of business processes. This course may be useful as it provides an in-depth understanding of how to manage processes, including the identification, analysis, and redesign of processes, as well as the development and implementation of process improvement initiatives.
Project Manager
Project managers plan, execute, and close projects. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Financial Analyst
Financial analysts help organizations make investment decisions. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Investment Banker
Investment bankers help companies raise capital and advise them on mergers and acquisitions. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Marketing Manager
Marketing managers develop and implement marketing campaigns to promote products and services. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Sales Manager
Sales managers develop and implement sales strategies to sell products and services. This course may be useful as it provides a solid foundation in decision-making, including the identification and analysis of decision-making problems, the development and evaluation of decision-making alternatives, and the implementation and monitoring of decision-making solutions.
Organizational Consultant
In the role of an Organizational consultant, you will help organizations improve their overall performance and effectiveness. This course may be useful as it covers the fundamentals of organizational design, including the analysis and design of organizational structures, processes, and decision-making. This knowledge can help you understand the challenges and opportunities organizations face, and develop and implement effective solutions.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Fundamentals of Organization.
Provides a practical guide to business process management, covering the entire lifecycle of a business process, from design to implementation to improvement. It valuable resource for professionals who want to improve the efficiency and effectiveness of their business processes.
Classic work on process reengineering, providing a step-by-step guide to how to improve the efficiency and effectiveness of business processes. It valuable resource for professionals who want to learn more about process reengineering.
Provides a comprehensive overview of strategic management, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.
Provides a comprehensive overview of marketing management, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.
Provides a comprehensive overview of accounting for decision making and control, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.
Provides a comprehensive overview of management information systems, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.
Provides a comprehensive overview of data mining, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.
Provides a comprehensive overview of machine learning, covering the latest research and best practices. It valuable resource for students and professionals who want to learn more about the field.

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