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Gerard Massey

This course will teach you core skills and competencies to prepare you to successfully complete the networking and sharing portion of the Apple Certified Support Professional (ACSP) certificate.

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This course will teach you core skills and competencies to prepare you to successfully complete the networking and sharing portion of the Apple Certified Support Professional (ACSP) certificate.

Networking is the backbone of seamless communication and collaboration in the Apple ecosystem, and understanding how to use these settings effectively will unlock a world of possibilities for you and your devices. In this course, Apple Device Support: Networking and Sharing, you’ll learn to use, troubleshoot, and manage networking and sharing functions in macOS, iOS, and iPadOS. First, you’ll explore core networking functions and sharing services. Next, you’ll discover the handful of continuity features shared in the ecosystem. Finally, you’ll learn how to tackle mail, messaging, and printing. When you’re finished with this course, you’ll have the skills and knowledge of networking and sharing needed to complete its portion of the ACSP certificate.

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What's inside

Syllabus

Course Overview
Networking and Sharing Services
Continuity
Mail, Messaging, and Printing
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Good to know

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Explores core networking functions, such as bonjour and auto discovery, which are essential for any professional in tech support
Provides instruction on troubleshooting and managing networking and sharing functions in macOS, iOS, and iPadOS, which is valuable for those supporting Apple devices specifically
Develops mail, messaging, and printing skills, which are integral to managing Apple devices
Teaches learners about continuity features in the Apple ecosystem, which helps learners understand how to use Apple devices together effectively
Examines core networking concepts, which is highly relevant to the networking and sharing portion of an Apple Certified Support Professional (ACSP) certification
Taught by Gerard Massey, who are recognized for their work in Apple Device Support

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Apple Device Support: Networking and Sharing with these activities:
Organize your notes, readings, and resources
Organizing your materials will make it easier to find information and prepare for the course.
Show steps
  • Create a filing system for your notes, readings, and other resources.
  • Keep your materials organized and up-to-date.
Review previous coursework or notes on networking and sharing
Refreshing your knowledge of previous coursework or notes on networking and sharing will help you recall key concepts.
Show steps
  • Review your notes from previous coursework or attend a review session.
  • Take practice quizzes or tests to assess your understanding.
Review basic networking concepts
Refreshing your understanding of basic networking concepts will provide a strong foundation for the course.
Browse courses on Networking Fundamentals
Show steps
  • Review online resources or textbooks on basic networking concepts.
  • Take practice quizzes or tests to assess your understanding.
Five other activities
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Show all eight activities
Join a peer study group
Participating in a peer study group will provide opportunities to engage with and learn from fellow students.
Show steps
  • Find a study group that aligns with your schedule.
  • Attend study group meetings regularly.
  • Actively participate in discussions.
Follow tutorials on specific networking and sharing features
Following tutorials will provide additional guidance and hands-on experience with specific networking and sharing features.
Show steps
  • Find tutorials that cover specific features of interest.
  • Follow the tutorials step-by-step.
  • Take notes or create summaries of what you learn.
Complete practice exercises on networking and sharing
Completing practice exercises will provide opportunities for additional practice and reinforcement of networking and sharing concepts.
Show steps
  • Find practice exercises online or in textbooks.
  • Complete the exercises thoroughly.
  • Review your answers and identify areas for improvement.
Create a presentation on a troubleshooting technique you have used
Creating a presentation on a troubleshooting technique will help solidify your understanding of how to troubleshoot networking and sharing issues.
Show steps
  • Choose a troubleshooting technique.
  • Create a presentation that outlines the steps involved.
  • Practice your presentation.
  • Present your presentation to a group.
Configure a home network and share files and printers
Configuring a home network and sharing files and printers will provide hands-on experience with networking and sharing concepts.
Show steps
  • Gather the necessary equipment.
  • Configure your router and other network devices.
  • Share files and printers on your network.
  • Test your network and sharing configuration.

Career center

Learners who complete Apple Device Support: Networking and Sharing will develop knowledge and skills that may be useful to these careers:
Software Engineer
Software Engineers design, develop, and maintain software applications. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Software Engineers.
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make informed decisions. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Data Analysts.
Database Administrator
Database Administrators manage and maintain databases. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Database Administrators.
Web Developer
Web Developers design and develop websites. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Web Developers.
Network Administrator
Network Administrators manage and maintain computer networks. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Network Administrators.
Technical Support Engineer
Technical Support Engineers provide technical support to computer users. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Technical Support Engineers.
Cloud Engineer
Cloud Engineers design, implement, and maintain cloud computing systems. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Cloud Engineers.
Security Engineer
Security Engineers protect computer networks and systems from unauthorized access and attacks. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Security Engineers.
Network Engineer
Network Engineers design, implement, and maintain computer networks. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Network Engineers.
Systems Administrator
Systems Administrators manage and maintain computer systems. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Systems Administrators.
Computer Support Specialist
Computer Support Specialists provide technical support to computer users. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Computer Support Specialists.
IT Support Specialist
IT Support Specialists provide technical assistance and support for computer systems and networks. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers troubleshooting, which is a key skill for IT Support Specialists.
Mobile Developer
Mobile Developers design and develop mobile applications. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Mobile Developers.
Help Desk Technician
Help Desk Technicians provide technical support to computer users. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Help Desk Technicians.
Quality Assurance Engineer
Quality Assurance Engineers test and evaluate software applications to ensure they meet quality standards. This course may be useful for someone in this role, as it can help build a foundation in networking and sharing functions in macOS, iOS, and iPadOS. Additionally, the course covers topics such as troubleshooting and continuity, which are both relevant to Quality Assurance Engineers.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Apple Device Support: Networking and Sharing.
A widely-used academic textbook that provides in-depth coverage of computer networking concepts. is useful for students and professionals who want to learn more about the theoretical foundations of networking.
A classic book on firewall and internet security. is useful for professionals who want to learn how to protect their networks from attacks.
Provides a comprehensive overview of macOS Big Sur and Catalina. It covers all the major features of the operating system, including networking and sharing. The book is written in a clear and concise style, making it a great resource for both beginners and experienced users.
A comprehensive guide to network security vulnerabilities and countermeasures. is useful for IT professionals who want to learn how to protect their networks from hackers.
Another academic textbook that offers a comprehensive overview of data communications and networking. is suitable for students and professionals who want to gain a solid understanding of the field.
A guide to ethical hacking and penetration testing. is useful for professionals who want to learn how to identify and exploit network vulnerabilities.
This detailed guide useful reference for IT professionals who want to gain a deeper understanding of TCP/IP networking.
Offers a comprehensive overview of wireless networking technologies. It is useful for professionals who want to learn how to design and implement wireless networks.
An easy-to-understand guide to Wi-Fi technology. is useful for beginners who want to learn more about how Wi-Fi works.
An excellent resource for beginners who want to learn more about networking basics, including an overview of network hardware and software.

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