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Troubleshooting Microsoft Teams

Teams and Channels

Microsoft Teams is used by over 145 million users daily. This course will teach you how to troubleshoot Teams channels and applications.

Microsoft Teams is used by over 145 million users daily, and that number just grows every month . In this course, Troubleshooting Microsoft Teams: Teams and Channels, you’ll learn to troubleshoot Teams and Apps. First, you’ll explore the different ways to troubleshoot Teams Apps. Next, you’ll discover the differences between public and private channels. Finally, you’ll learn how to check user permissions and policies. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Teams needed to Troubleshoot Team Channels and Apps.

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What's inside

Syllabus

Course Overview

Troubleshoot Issues with Apps

Troubleshoot Issues with Public and Private Channels

Course Conclusion

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops problem-solving skills and knowledge for Microsoft Teams, which is a highly relevant tool for workplace collaboration

Taught by Vlad Catrinescu, a recognized professional in the field of Microsoft Teams

Examines the differences between public and private channels in Microsoft Teams, which is important for effective team collaboration

Exploers the troubleshooting of Microsoft Teams Apps, which are essential for enhancing team productivity

Provides practical guidance on checking user permissions and policies in Microsoft Teams, ensuring secure and efficient collaboration

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Troubleshooting Microsoft Teams: Teams and Channels with these activities:

Review Microsoft Teams Documentation

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Refresh your knowledge of Microsoft Teams by reviewing official documentation, ensuring you have a solid foundation for troubleshooting.

Browse courses on Microsoft Teams

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Visit the Microsoft Teams documentation website.
Read through key sections related to troubleshooting and common issues.
Bookmark important pages for future reference.

Review Basic Networking Concepts

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Strengthen your understanding of fundamental networking concepts to enhance your troubleshooting abilities in Microsoft Teams.

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Review the OSI model and TCP/IP protocol stack.
Understand different network topologies and their advantages.
Practice configuring basic network settings on your computer.

Review essential coding concepts

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Refresh your understanding of data structures, algorithms, and object-oriented programming principles to enhance comprehension of Teams applications and channels.

Browse courses on Data Structures

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Review textbooks or online materials on data structures and algorithms.
Practice coding exercises to reinforce core concepts.

Six other activities

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Follow Guided Tutorials on Public and Private Channels

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Enhance your knowledge of public and private channels in Microsoft Teams by following guided tutorials that demonstrate their features and usage.

Browse courses on Channels

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Locate reputable resources offering guided tutorials on public and private channels.
Follow the tutorials step-by-step, taking notes on key concepts and best practices.
Experiment with creating and managing channels in your own Teams environment.

Practice Troubleshooting Teams Apps

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Practice troubleshooting common issues with Microsoft Teams Apps to improve your understanding of the troubleshooting process.

Browse courses on Apps

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Identify common issues with Teams Apps.
Research potential solutions to the issues.
Test the solutions and identify the most effective ones.

Create a custom Teams channel

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Gain hands-on experience in creating and managing Teams channels, which will enhance your ability to effectively collaborate within Teams.

Browse courses on Channel Management

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Follow tutorials on Microsoft's support website or official documentation.
Create a new channel within an existing Teams team.
Configure channel settings and add members.
Experiment with different channel types, such as public, private, or standard.

Practice Troubleshooting Permissions and Policies

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Strengthen your ability to troubleshoot issues related to user permissions and policies in Microsoft Teams through dedicated practice.

Browse courses on Permissions

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Identify scenarios where user permissions or policies may cause issues in Microsoft Teams.
Research and understand the relevant permissions and policies.
Test different scenarios and observe the impact of permissions and policies on user experiences.
Document the findings and develop strategies for troubleshooting.

Participate in Peer Troubleshooting Sessions

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Collaborate with peers to troubleshoot complex issues with Microsoft Teams, sharing knowledge and gaining valuable insights.

Browse courses on Troubleshooting

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Identify a complex issue related to Microsoft Teams.
Find a peer who has experience with the issue or a similar one.
Schedule a session to discuss the issue and potential solutions.
Work together to troubleshoot the issue, document the steps taken, and share the solution.

Create a Troubleshooting Guide for Microsoft Teams Channels

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Develop a comprehensive troubleshooting guide that covers common issues with Microsoft Teams channels, providing clear solutions and step-by-step instructions.

Browse courses on Channels

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Identify common issues users face with Microsoft Teams channels.
Research potential solutions and document the most effective ones.
Organize the troubleshooting guide into logical sections based on issue categories.
Write clear and concise instructions for each troubleshooting step.
Review and refine the guide based on feedback from peers or mentors.

Career center

Learners who complete Troubleshooting Microsoft Teams: Teams and Channels will develop knowledge and skills that may be useful to these careers:

IT Support Specialist

Individuals in the role of IT Support Specialist regularly need to troubleshoot Microsoft Teams in order to perform their job duties. This course will help IT Support Specialists learn how to troubleshoot Microsoft Teams channels and apps. More specifically, IT Support Specialists will be taught how to check user permissions and policies.

See salaries and explore the career path for IT Support Specialist

Help Desk Analyst

Troubleshooting Microsoft Teams’s channels and apps are central to the role of a Help Desk Analyst. This course covers how to troubleshoot apps. It also covers the difference between public and private channels. You’ll learn how to check user permissions and policies. All of these skills will be directly relevant to a Help Desk Analyst’s day-to-day work.

See salaries and explore the career path for Help Desk Analyst

Desktop Support Engineer

Desktop Support Engineers must be facile in troubleshooting Microsoft Teams. This course covers how to troubleshoot apps. It also covers the difference between public and private channels. You’ll learn how to check user permissions and policies. All of these skills will be directly relevant to a Desktop Support Engineer’s day-to-day work. A Desktop Support Engineer who wishes to advance in this field should take this course.

See salaries and explore the career path for Desktop Support Engineer

System Administrator

A System Administrator needs to be able to troubleshoot all manner of Microsoft products, including Microsoft Teams. This course may be helpful for System Administrators who want to build a foundation in troubleshooting Microsoft Teams channels and apps.

See salaries and explore the career path for System Administrator

Cloud Engineer

Many Cloud Engineers who work with Microsoft Azure and Microsoft 365 must troubleshoot Microsoft Teams. This course may be helpful for Cloud Engineers who want to build a foundation in troubleshooting Microsoft Teams channels and apps.

See salaries and explore the career path for Cloud Engineer

Network Engineer

A Network Engineer regularly troubleshoots Microsoft Teams as part of their normal work responsibilities. This course may be helpful for Network Engineers who want to build a foundation in troubleshooting Microsoft Teams channels and apps.

See salaries and explore the career path for Network Engineer

Software Engineer

Software Engineers who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Software Engineers who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Software Engineer

Computer Operator

Computer Operators who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Computer Operators who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Computer Operator

IT Manager

IT Managers who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for IT Managers who need to troubleshoot other Microsoft products.

See salaries and explore the career path for IT Manager

Business Analyst

Business Analysts who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Business Analysts who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Business Analyst

Data Analyst

Data Analysts who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Data Analysts who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Data Analyst

IT Auditor

IT Auditors who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for IT Auditors who need to troubleshoot other Microsoft products.

See salaries and explore the career path for IT Auditor

Information Security Analyst

Information Security Analysts need to be familiar with all aspects of Microsoft Teams in order to keep it secure. This course may be helpful for Information Security Analysts who want to build a foundation in troubleshooting Microsoft Teams channels and apps.

See salaries and explore the career path for Information Security Analyst

Project Manager

Project Managers who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Project Managers who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Project Manager

Quality Assurance Analyst

Quality Assurance Analysts who work with Microsoft products, such as Microsoft Teams, must be able to troubleshoot issues. While this course focuses on troubleshooting Microsoft Teams channels and apps, the general knowledge will be helpful for Quality Assurance Analysts who need to troubleshoot other Microsoft products.

See salaries and explore the career path for Quality Assurance Analyst

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Troubleshooting Microsoft Teams: Teams and Channels.

Making Games for Impact

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Comprehensive guide to Microsoft Teams, covering everything from the basics to advanced features. It great resource for anyone who wants to learn more about Teams and how to use it to its full potential

Troubleshooting Microsoft Teams

Teams and Channels

What's inside

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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